I am one of your late night patrons. I just want to say how much I appreciate the service and quality of food I get. I'm not good with names but there is a young man who takes the orders and a Hispanic woman who cooks. They both do a fantastic job. The food is always hot and you could not ask for a nicer person to take your order. This is one of the few places that I actually look forward to going because I know the service is going to be awesome if they are there. Well sadly now things have changed and you've lost my business. The nice employee has left the business and the new guy doesn't know how to speak to people and you've changed your menu, taking away the breakfast tacos from your late night menu. I'm so disappointed.

I walked into this location today with my frown because I previously made an order and it was not to my liking through doordash I did not have my receipt and I was okay with the little money that I lost and was willing to purchase again to have a better experience the manager there was more than impeccable with Superior customer service she drewly turned my frown upside down there was a line and she worked it quickly and efficiently while making everyone feel like she hurt everywhere they say now that's customer service at its finest Taco Cabana she definitely gets five stars from you I'll be back to visit just because of her

Good inexpensive food!!!!!

Ordered online. It was ready and correct. Thank you

Very professional staff. Great food as always

I appreciate yall service. Just small thing by helping me out by changing your steak meat to ground beef on your quesadillas. My mom can't chew that meat but she loves your quesdillas. That what customers services is all about.

Good service. Relaxing atmosphere. Friendly staff. Would highly recommend

Friendly service. Awesome happy hour. Beyond meat food at a good price. Cool outdoor area which will be nice during summer. Thursday nights they got Karaoke it seems which is fun. Bradley our cashier was super friendly and did a perfect pour on our beer and margarita. 10 stars given this is some how considered fast food and not a restaurant. Also big ups for the music being there but not loud so you can still talk. Salsa bar very clean and fresh cilantro.

Just wanted to give a special thanks to the team at this location. Restaurant is always nice and clean and food is always fresh and hot.

I have been eating Taco Cabana for over 20 years. Whoever made the enchiladas tonight 7/2/25... They was the BEST enchiladas I've EVER had from here. My son picked it up.. But if I had a way of knowing who made them tonight, I would come on that person's every shift. They were that good! Thank you!

Went through the drive through later at night. I could tell they were very busy, but Justin gave us the best customer service I've ever had at a fast food restaurant. He took his time, recommended his favorites from the menu, smiled and was very polite. They seemed understaffed, which would be a management issue, but it didn't keep us from receiving amazing service. I don't know why someone like him is working at Taco Cabana, because his customer service goes far beyond this level. If I could, I would steal him away to work for my company!

Let’s start with my breakfast adventure! On Tuesday morning, I decided to order food before heading to the office. I ordered three crispy beef tacos with fresh lettuce, grilled onions, bell peppers, and queso. I also opted for three chicken flautas with a generous portion of a large, juicy big red soda. Now, I must admit, I’m not typically a breakfast person, but there was something about Tuesday mornings that seemed to have a magical effect on my appetite. 😜 The food was absolutely delicious and hot, making it a delightful experience. I couldn’t help but feel satisfied and energized throughout the day. It was a great start to my workday!

First time at a taco cabana, I got the Dr. P refresher and the Cabana Sampler plate. Food was amazing, service was speedy, price was reasonable.

11-25-2025.......1 PM....I ordered wrong...my wife was Pissed... Manager said stop....We will get it fixed.....The Manager and another helpful Employee worked and fixed it....That's why I keep coming here...The Service and Food just Plain ROCKS....

Eva G

Love love love Taco Cabana. The restaurant is nice and clean and the food is always satisfying. There is never a rowdy crowd here and you will always get delicious food at the right price. This place can improve on timing though. Waited a while with almost no other patrons there. The food is great though. Never disappointed. Good for a treat if close by. Love love love

BEVO R

This is a brand new location in Arlington and it has a great overall atmosphere and the staff were really friendly. When we placed our order we had the pleasure of meeting Bradley who was at the register, and you talk about a really nice guy. As he took our order he asked about how our day was going and thanked us for coming in. They have an all indoors part of the restaurant and another part where they can open it up on a nice day and you can eat outside. They have a self serve salsa bar as well as fountain drinks and adult beverages if you so choose. The food was really good and the prices were very reasonable in my opinion. Thank you Bradley for making our first visit a very pleasant one and we are so glad that we stopped in for dinner and I highly RECOMMEND this place and I know you will enjoy it as much as we did.

Line was long and a bit slow, but the drive thru worker (I think his name was Angelo Smith) was kind and accommodating.

Nani

Haven’t visited to this location in years. I was starving and decided to grab a pizza box filled with nachos. I noticed there was no guacamole or jalapeños on top of the nachos. I was told i could find these items in my bag in separate containers. The beef kickin nachos tasted better than any location I’ve been to. The environment is similar to most locations and staff was friendly.

Crystal McClintock

I wanted to 1st give a compliment to drive through employee "CRAIG" at the 4721 S Cooper St. location. His style of customer service is what many establishments need when it comes to providing welcoming and pleasant service. Please ensure he gets this review. Sometimes a "I apologize for the misunderstanding" and/or a "Have a good day" can go a long way. I received both. I appreciate his kind, "let me make it right for you" type of attitude. I couldnt read his name tag so when I asked what it was he kindly apologized that his name rubbed off (Taco Cabana get your people some good name tags 😉) and didn't hesitate to give me his name. I'm glad he did because this review is for him. Secondly, the food was fresh which is always a plus. The shrimp was nice and crispy, fresh lettuce🥬 and tomatoes🍅 sauce amount was perfect. The black beans🫘 were absolutely delicious: not overly seasoned or too salty and they too were hot and fresh. Overall good quality drive through experience. Keep being you, CRAIG! Your service is appreciated

Good people with friendly service and great food. Everyone ive meet so far is incredible the street tacos and margaritas are a must have

Michael Smith

First time here was greeted at the door as I came in. All the employee were nice even the cook came out of the back and gave me a friendly "hola". This is authentic Mexican food, great Quesadillas. I will be back, im really glad I stopped in. Thanks Taco Cabana.

Alexus Destiny

Food was very good and the service was great Hilda was amazing we really enjoyed our time there thank you all for your great service

Alecea Rush

The young man working the window had an outstanding attitude! His customer service skills were top-notch, and I truly appreciated the way he handled everything with such professionalism and positivity.

great Quesadillas and chicken tacos, but the best is the service. homie named Craig or Greg helped a lady who's car ran out of gas in the drive thru!

great Quesadillas and chicken tacos, but the best is the service. homie named Craig or Greg helped a lady who's car ran out of gas in the drive thru!

great Quesadillas and chicken tacos, but the best is the service. homie named Craig or Greg helped a lady who's car ran out of gas in the drive thru!

great Quesadillas and chicken tacos, but the best is the service. homie named Craig or Greg helped a lady who's car ran out of gas in the drive thru!

Haven't visited this location in years. Went after a Yelp event was cancelled. I was starving and decided to grab a pizza box filled with nachos. I noticed there was no guacamole or jalapeños on top …

Haven't visited this location in years. Went after a Yelp event was cancelled. I was starving and decided to grab a pizza box filled with nachos. I noticed there was no guacamole or jalapeños on to…

What a delight to drive thru this taco Cabana! The burritos are bigger than ever! Yum!!! I love them with onions. \n\nThe manager served me and it was like being served by my mother!!! So respectfu…

The team members were time driven and customer oriented. service was hot and ready to go. Food was tasty and will leave you begging for more. Setting and ambiance was square.

The team members were time driven and customer oriented. Service was hot and ready to go. Food was tasty and will leave you begging for more. Setting and ambiance was square.

I have not eaten at this location in quite a while.\nI would drive to green oaks and Interstate 20 location. Today the service was outstanding.\nInterior was clean, the food was awesome, and the mu…

The wait was long but the vegan options were totally worth the wait.

My experience was at the drive thru. It is very hard to bump into good service anywhere nowadays. So when I order a restaurants I don’t even expect the basic customer service so I was quite surprised when I ordered my breakfast here a few weeks ago. When ordering and then retrieving my items at the window the individual Cindi was very kind, professional, clear, concise and even had a smile on her face. There are a lot of things going on in the world and people have things going on in their own life and still have to go to work and deal with unhinged customers and co-workers so there is not much for people to smile about nowadays. I was grateful that I had such a positive interaction with Cindi. It was an addition to my already positive morning.

We walk in. We stand there for a solid 5 minutes before the front lady decides to stop drying/washing trays. She didn't acknowledge us while we were waiting. Eventually, she comes over and we order. Food was great. Front person is in outer space. Won't be back.

Ok didn’t know they had these kickin nachos, but yes ,yes ,yes!! It was well worth the price, they taste so good , especially with a strawberry/mango margarita!!

Good chain Mexican fast food. Service can be slow in the drive-through at times, but the food is always warm. Margaritas are inexpensive and hit the spot for a fraction of the cost of a restaurant.

I ordered the taco box for a gathering. The box was very well packed and the tacos were hot and fresh also a great variety.They were a hit.

Good place to hangout with friends. They have a variety of dressings and off them the spicy ranch is the best. The staff was so welcoming and he did a great job on ensuring that my choices are met. The dozen taco was a great deal. As a student I got $2😊 off on $17 for 12 tacos 🌮🌮🌮🌮🌮🌮🌮🌮🌮🌮🌮🌮which were chosen by😁 me. It was great, I had it frozen for 5🌞🌝🌞🌝🌞🌝🌞🌝🌞🌝 days and had good eats during my exam📚. Will visit again sometime. Maybe before my next exams😂.

Food was very good and fresh. Staff was polite but not overly friendly.

Augusta Pyles

Waited for 20 minutes at the drive thru speaker only to be told they “closed” and it was 11:42 PM. All the signs all over the outside of the store so they close at 12 AM today and the lady said we’re closed. We have 30 minutes to clean and I said well I guess I need to contact your corporate office or your manager and she said go ahead. I want to thank the store manager for reaching out to find out what happened and for addressing the issue with the employee at the store. So many other companies never even reach out when there are issues. So thank you!

Breakfast tacos were all filled to the brim! Salsa was light and was the perfect acidic accompaniment to the savory food. \nOne star off for a long wait when there were only two cars in line.

First visit. Ordered 5 hard shell tacos add onion with 2 unsweetened teas. 24.70! Wow! So, proceeded to open tacos and no cheese or onion. Just beef, lettuce and tomatoes and only 1/2 full. Come on, …

First visit. Ordered 5 hard shell tacos add onion with 2 unsweetened teas. 24.70! Wow! So, proceeded to open tacos and no cheese or onion. Just beef, lettuce and tomatoes and only 1/2 full. Com…

This location of Taco Cabana is good, for what it is. Service is usually decent. Food items are usually decent; nothing five-stars worthy, but decent. I ordered a salad the other day, and it was really not that good. It was described as a salad, but was less of a salad and more an arrangement of taco toppings. The shredded lettuce did not really hold up well against the other ingredients. The chicken? Not so great. Lots and lots of black beans. The dressing was four little covered cups of the dipping sauce you'd get with tacos. Am I a fan of Taco Canana? Sure! But will I get something else next time? Yes - definitely.

Store could have been better managed. It seemed to ge short staffed. The food was good and I got what I was expecting, other than the salsa bar with fresh options was bare. The fajita Taco bowl is still a good lunch option via the drive through.

It's never ok to ignore your customers. Long lines, inside and on the drive thru. Short staffed but still available people walking around not acknowledging the customers. Very unprofessional and very poor customer service. In addition, who trained you all to use the same gloves to prepare food and handle the money??? Completely unsanitary! Update:still here. Ran into the manager. At least she cares. She was able to correct the employers and got them to change their gloves after handling the money. It seems like this place is very understaffed and struggling to meet the demands of the customers. I gave 3 stars because the food is usually decent from this location and at least the manager care enough to come out and address my concerns in a caring and empathetic manner.

I am not seeing the grill fired up here, is this a change?

Ordered a Cabana bowl, which had a good enough taste and the ingredients were well balanced, price was reasonable. The "salsa bar" of condiments was sad news, though. The onions and cilantro were a soupy mess, and all but one of the salsas were watered down. Every condiment from the salsa bar tasted stale, neglected. This Taco Cabana used to be a favorite. Disappointed.

Food is good, but they do not know what Curbside means. Twice I have ordered online for curbside, and both times I sat outside in the curbside parking for 10-20 minutes. I call the phone number and press 1 for curbside and it goes to some cell phone that says voicemail is not setup. I either have to walk inside or go through the drive thru to get my order, which they had no idea was created, and then they take another 10 minutes to make a burrito. Please fix this issue or stop offering curbside!

Drive thru has a tremendous wait. It can take up to 30-45 minutes to get your food. Don't use this location. They skim people's debit and credit cards

The food is tasty as always It's a tad run down but I love Robby that works up there he has the best customer service . So helpful friendly and kind .Robbie one of the reason ,I go here besides the Fab green sauce.

Food is delicious. It's always nice to have a variety of food and still find new items to be delicious. My only complaint is the bean and cheese taco box has been moved to the breakfast menu and getting individual tacos is more expensive. I think this was a dumb decision or dumb design and should be fixed. ** The new hot Cheeto taco is pretty good. I don't know about $4 good, but I enjoyed it.

I placed an order for curbside. No one answered the phone so no one came to bring my order. I walked in and no one was at the front counter. Lady in the back looked at me and finally came up to me after a bit and asked for my info so it matched the order. Seeing as how it was literally the only order there and I had my name correct and it was supposed to be given to me outside she still wanted to see my phone to make sure. This place is terrible.

Used drive thru. Ordered 4 tacos n drink..hard tacos were stale and hardly any meat lettuce and literally 9 pieces of cheese. I made it all the way home. Just trashed it.. Make sure to check while there. 18.00 for old food trashed what a waste.

So the menu, the board, and the receipt all say that combo meals come with a drink. Cashier said it didn't, even though she literally hit "no drink" to ring in my order. The drive through is so ridiculously slow that had I hadn't had my dog in the car, I would have walked in. The food was ok, but not worth the price.

Today was the last straw. I moved into the area 6 months ago and this location is yet to get my order correctly. Today's missing item, for example, was kicking potato skins. It's a decent size box, hard to miss, yet they managed. A couple of months ago, I tried ordering ahead. They ignored an order I placed over the phone two hours in advance for a batch of breakfast tacos and didn't even start preparing them until I arrived to pick them up on my way to work. They made me late. But what really did it for me today, is that Taco Cabana decided to melt my face. I have, once again, ordered steak fajita tacos with queso and roasted jalapenos. In the past, I received them with chicken, without queso, or just didn't get them at all. I keep hoping to get what is promised on the menu: several pieces of steak, drenched in tasty queso, spiced with finely diced roasted jalapeno. Picture from their menu is included for reference. What I instead got today hidden in my tacos were chunks of raw, unseeded, uncooked jalapenos. Hell, let's be real: it was a raw jalapeno sliced in half. After I took a few bites and belatedly realized that I couldn't breath and my face was melting and I had to pull over, I took a photo of what was left in one taco. Notice half of raw jalapeno still left *after* I ate enough to start crying (and I eat habanero sauce for breakfast!). I unwrapped the other taco and discovered 3 chunks of raw, unseeded, unroasted jalapeno. See "expectations versus reality" photo; a quarter is included for size reference. Potato skins, once I got them, also included chunks of raw, unseeded jalapenos. To be fair, the menu doesn't promise them roasted here, but they do promise "slices" and not "chunks." This just looks like lazy cooking. Two stars and not one only because loaded queso, when they remember to give it to you, is awesome. I strongly urge anyone shopping here to check your order before leaving the counter or pulling away in your car. Chances are, it will be wrong, and if you ordered anything with jalapenos, your face will melt from biting into a huge chunk of one.

Thunder

This is exactly why nobody wants to eat out anymore. All I ordered was one breakfast box of bean and cheese tacos. Either my tacos barely have a teaspoon of beans, or the little tiny bit of cheese they have is stuck to the foil and not on the taco, or both. You can't raise prices and then lower quality and quantity and think your customer base won't notice. Do better.

I'm a regular customer at the S. Cooper store in Arlington. I placed my order for 7:30 AM. I got there at 7:50 AM and the order still was not ready. No apology from Humberto, just we've been busy. No…

Tried this place a year ago and had a horrible experience. Food was poor quality. Waited for 30 min in the drive through while staff horsed around, checked their phones and had bad attitude and hor…

Tried this place a year ago and had a horrible experience. Food was poor quality. waited for 30 min in the drive through while staff horsed around, checked their phones and had bad attitude and hor…

Sorry, but this place is not what I thought it was. Don't eat here! The staff is rude and not so clean! Yuk!!! The food is old and not as fresh as it used to be!

I stopped in to this taco cabana because I hadn't been to one in quite a while and I ordered I ordered a fajita and a margarita.\n\nWhen I got to the window the girl asked me for my ID and I have o…

I stopped in to this taco cabana because I hadn't been to one in quite a while and I ordered I ordered a fajita and a margarita.\n\nWhen I got to the window the girl asked me for my ID and I have o…

What little staff is there has absolutely no sense of urgency and not a care if anyone is waiting in line to place an order. Not even a comment about orders status. You order something through the …

Worst run TC I have ever been too. The food is good but the staff are incompetent. Three times in the last month I’ve gone to this restaurant to get breakfast tacos around 8:00 am on a Friday. Twic…

Worst run TC I have ever been too. The food is good but the staff are incompetent. Three times in the last month I’ve gone to this restaurant to get breakfast tacos around 8:00 am on a Friday. …

Worst run TC I have ever been too. The food is good but the staff are incompetent. Three times in the last month I’ve gone to this restaurant to get breakfast tacos around 8:00 am on a Friday. Twic…

Bad location, the burrito was poor quality and the manager did not ring up the order I asked for a kept my money. The management is shady and will pocket the money. They usually put my side order in …

Bad location, the burrito was poor quality and the manager did not ring up the order I asked for a kept my money. The management is shady and will pocket the money. They usually put my side order i…

Bad location, the burrito was poor quality and the manager did not ring up the order I asked for a kept my money. The management is shady and will pocket the money. They usually put my side order…

It has been about 15 years since I last visited taco Cabana. What happened? The place was filthy!!! We are in the middle of a Pandemic folks! You had to wait an hour for your food! So much salt…

It has been about 15 years since I last visited Taco Cabana. What happened? The place was filthy!!! We are in the middle of a Pandemic folks! You had to wait an hour for your food! So much salt…

I am not sure if this happens all of the time... but today... It took 1:20 to get our food. We ordered 9 tacos and queso. We soon saw that people all around us were getting upset. Once the 30 minute mark came up, we recognized that there were still people that ordered ahead of us had not been served. People were getting refunds and leaving... And then their food would come out. Others that had been there long periods of time soon started to scavenge of off that food. It was a mess. After an hour of waiting, my wife went up to see about our order and she saw the chaos that was happening. They were very short staffed. Order receipts were everywhere. She received a refund but was told that we would still get our order.. so we ordered a beer to help calm our frustrations. It took another 20 min to get our order. The food was good, as usual, but the experience was one of the worst ever. The staff that was there were really trying their best, but they really need to be staffed more appropriately.

AWFUL FOOD THE TORTILLA RIPPED THE MEAT WAS NOT WELL COOKEDDD

Stop here at least once a week to get breakfast. Burritos are always a good “normal” size. This is what we got today, and no offer to make us new ones by the manager. Absolutely ridiculous .

Taking 35 mins to get burrito and Mexican plate. Burrito wasn’t wrapped properly. And enchiladas still frozen.

If I could leave zero stars I would! Waiting for like 10 mins at the drive thru to order and no one would answer so I pull up to the window to ask if they were open since it says open till midnight. The lady at the window with an attitude says yes. So I ask if I can order. Proceed to order and then the other lady working in the back yells out that they don’t have quesadillas. Ok fine. Ordered something else. Just the rudest people with the worst attitude. Here’s a thought. If you don’t want to work with customers then get a job somewhere else.

Went thru the drive thru and the customer service was horrible. While looking at the menu, she kept asking anything else. I asked for extra rice in 1 of the fajita bowls but when i got to the window and asked which bowl had the extra rice, the lady said I don't know. She didn't bother to ask the person who made it either. The brisket taco has gone up to $4.98 and it was horrible. It barely had any brisket in it and the brisket that was inside was dry and the shell was hard. Not sure what has happened to the service or the menu but i definitely won't be going back and I used to really like this place.

Taco cabana is disgusting. What really has happened? The location on cooper is cold and uninviting. The inside was literally ice cold and the “salsa” bar is disgusting and only offers watered down flavorless salsa and pico that is watery and all tomato’s and mushy. No wonder why it’s always empty. Spent $50 bucks and threw out half the food. The street taco steak is hard and tough and nasty. No more this is one place I’m permanently sayin goodbye to. Gross food save your money people you will be disappointed and angry because it’s that gross.

I waited at the counter for 8 minutes watching employees continue to work and ignore me. Finally the manager walked by too, and told another employee to take my order. She came with no smile or eye contact...obviously annoyed. When I arrived at home and opened my food, my nachos looked great on the top with ZERO cheese anywhere but the very top chips...SUPER DRY ! Please do better.

Ordered a margarita and a chicken fajita quesadilla. They said "Are you over 18 with a valid ID. I said yes. Got to the window and gave her my card. She said can I see your ID? I said "I am 64 years old and I'm clearly over 21. She said she still needed my ID. I said are you serious? It is in my purse but there's no doubt I am of age. I started to look for it and then said "You know what, just cancel my order." Held my hand out for my card she gave it to me and I left.

Horrible customer service and it’s always a long wait but the food is cold. They never have steak or beef only chicken, which is insane!

First of all I waited 10 minutes before someone even acknowledged I was there and another 3 minutes before taking my order. I got the ground beef banana bowl which I usually like but it was soggy and hardly even any meat. If I wanted salad I would have gone to salad and go. Then it was so cold in there you could hang meat. I won't be back. And almost all the salsa bar was empty. I can see why now there was NO ONE ELSE in there. It was MISERABLE. I'll make sure to tell my friends and family. Thanks for a horrible time.

Slowest food place ever , no one greeted or was in the front .workers looked at us and didn’t say anything …

The kid at the window was rude and yelling and still put sour cream on my burrito when I asked him not to

Ordered a burrito meal, the employee making the burrito used her hands to scoop each ingredient into the burrito. Which is pretty gross and a violation of the health code. Then they looked at their phones and talked the whole time with the finished order just sitting there. I asked another employee if she thought it was safe to use her hands to scoop the ingredients with the same hand, the employee didn’t care. I called the manager and left a voicemail letting her know what was going on. Basically a super gross, unclean and unprofessional experience. I realize it’s just fast food, my expectations weren’t high- but that was disgusting. Makes me wonder how many people they have poisoned by just being unclean.

Didn't have the order available but still took the order. Not organized or ready.. horrible...by pass

I forget how bad this place is. Food is decent. Drive through isn’t too bad, but I cannot believe corporate office lets all of their locations suck this bad. No one working here, stand inside at the counter for 10 minutes before some greets you, and this is to pick up a curbside order lol. They don’t even have staff or places for curbside pickup. When I told her I was here for a curbside order she smarted off saying “it’s going to take long time” and walked off. They have 2 people working here. I will give this place a shot once every six months or so and then remember why I don’t come here often. They are terrible at managing their staff or customer service

went with my mom and we were so disappointed. the young worker rushed us as well even with no line :/ food was dry, burnt, and our tortillas were old.

This was cold, tough and had no flavor. Took forever for some cold food

They lack more staff and change their attitude. They lack customer service, because they have a bad service.

What a joke! I purchased the taco box and that was probably my worst decision..no substitution for any other taco and the ones I received were quite small with almost not filling...no hot sauce of any kind...very disappointed and will not returning back there.

Freaking nasty. At $10 a quesadilla, it should be way better than this. Is it really that difficult to evenly spread chicken on a tortilla??? Obviously for these folks. How about start with actually putting some damn chicken on it? Just a suggestion. The young lady at the window was very nice however the food was beyond lacking and a complete joke. My son and I were in disbelief. I can't any more. If there is any management they care about just as much

The service is very slow and their food taste horrible no flavor if i wanted to eat mediocre food I would of gone to taco Bueno

03/29 Came to location in drive thru to order food. Was told we would have to wait 20 min before we could order because they are working on online orders. We agreed to wait. While sitting in drive thru, we had other customers behind us honking horn, yell out window and becoming upset with us because we are still at speaker waiting to order. Another customer pulled up beside us to see what was going on and we informed them we was told to wait because they are working on online orders. Being 1000pm and coming to this location to order food and disappointed we did not get a chance to order. We waited 1 hr and still did not get to order, 0/10 worst service and customer service i have ever experienced. After waiting we drove around to leave and stopped by drive thru window to see if we can get attention of worker. The kitchen was shut down, no one was on the store anymore, lobby was empty, drive thru was empty and area was cleaned and shut down and not one worker in sight. The worker basically left the customers in the drive thru sitting there expecting to be able to place an order and won't be able to because they left the store and shut down way before closing time which was midnight. Taco Cabana on S. Copper Street, shame on you!!

I used to work at another location and have had a lot of their margaritas. Came for happy hour and bought 4, Hardly got a buzz, which normally I drink 4 and I’m done. Don’t know if they didn’t use both bottles of tequila trying to be cheap or they just served me mostly syrup, but I’ll make my own tequilas from now on.

Family came in to order and the machine in the front was down. They had us waiting 10-15 mins and there was no one in the restaurant dining. They were taking drive through orders but would not accommodate us for waiting patiently. The manager just looked at us like oh well. He didn’t offer us a cup to drink or anything. I’m 100% convinced it’s because my family was black. Racism is still real. We left. They didn’t even acknowledge that we were waiting. Oh well. I’ll never go back. No one spoke English and yet we got treated like…. Anyhow, terrible experience.

Omg!!! This its the second time over this week I am trying to buy my dinner here but I was almost 1 hour waiting in Drive thru to have a horrible food very nasty old food ...beside I was trying in the two occasions to talk with the managers His name Cory hi was very very rude bad customers care his acting like don't care....Sorry badly place to not Goo

They advertise on menu photos one thing but you will receive another. You get 2 teaspoons of ground beef on a taco but the photo shows about 6 teaspoons. The only thing you can count on is the taco shell looking exactly like it’s menu photo, minus 70% it’s contents. Manager said corporate tells them how much to give regardless of what’s advertised.

I tried to go through drive thru at 10:45 am and service was denied because they were “too busy”. There were 6 cars in the parking lot and some I assume were staff vehicles. Very disappointing.

This place is so disgusting and the workers here are very rude food is very bland. Grill is in sight and not kept clean. Workers touching food with bare hands. Trash all over the cafe. NEEDS NEW MANAGEMENT

Jodi Parker

Is it possible to give a minus? It took five minutes for someone to even come to the front to take our order and the food took another 15 min to make. I saw at least four employees and none of them really cared about making sure the store was stocked, customer service, or the quality of the food. Salsa bar was half empty, and the chicken fajitas were undercooked.

Kevin Haney

Purposefully shorted my kicking grande nachos. You can tell by the sour cream drizzle that there were no other chips and Nothing was shifted to one side. This was On Purpose and the lid was shamshed in to the food. I've ordered these numerous times. Same location, but today it was all about screw the customer. Never will I leave the drive through without checking my food here. If the job is too difficult then quit. If you don't like the way I look then quit. I always say please and thank you in the drive through because I know how rude people can be. $ 13.oo for you to personally rip me off. You should be fired for theft.

Waited in the drive through for 30 minutes. Two people working and taking one order at a time. Is and at least 6 other cars left in that time. So disappointing but unacceptable service.

Ed Guifarro

Absolutely terrible management.. We ordered a beer the lady didn’t have a beer opener, or didn’t know how to open. There was nobody in the restaurant at 9 AM p.m. I counted about five people in the back I don’t know what they were doing but it took 25 minutes to get out of tacos, he when we got in there were cold. Nice and friendly staff but you can tell that they don’t really care, very robotic. Food quality average. Food presentation average. filthy bathrooms. I ordered some salsas they didn’t bring me what I asked for but what they wanted to bring.

Sydney

Ordered a box or the breakfast tacos online and the app said it would take 5/10 mins. Waited then went in after like 10ish minutes and when i walked in there was 2 other ppl waiting for their orders. Asked the young man at the counter for the status on my order and he said they were working on it. So I went to go sit down and wait. I waited 15 mins for the 2 people that were there before me to get their order, and I assumed that because they got theirs mine was next. Oh was I wrong. Time went on and I could see the workers in the kitchen making orders and a couple more people came in to pick up their online orders and they literally received their orders before me. Mind u I've been waiting over 25 minutes for my order that was supposedly "being made", but that was 15 minutes ago. After waiting almost 40 minutes I went back up and asked them and told them the name on the order just to be told they were working on it. I kid you not, not even 5 minutes later my order was done. From what I see they're not doing orders in the order that they come in. Seems like they're doing it based on who is standing there staring at them whole waiting for their order which is really not fair at all. Won't be coming back and ordering for this location in the future.

Jesusmany Santana

I am a regular customer and I'm truly wondering what's happening with this restaurant, which has completely gone downhill, starting with the managers. They currently have a manager named Lupe, who is a very, very rude woman with terrible customer service. She doesn't know how to speak to her customers, let alone her employees. Honestly, this woman acts like she's working in a market selling vegetables. What a complete lack of education and training! This is without mentioning that the food was old and cold... The truth is, your stores are going downhill because of your managers who have poor management skills and no experience as leaders. I work at Google and I'm one of the people who gives feedback, and I recommend you take action very quickly regarding this employee, Lupe. I will be back soon.... hopefully you are taken care of this situations...

Carley Bailey

We were blatantly ignored at the counter for 5 minutes despite being the only person there (at the counter). A homeless man was walking around barefoot throughout the restaurant and no one said anything. The salsa bar was neglected and dirty looking. Giant dead bugs all over. Absolutely disgusting

M

This was my experience at the drive through intercom. Me: Hello? Employee: (Crickets) Me: Hello? Employee: Just 1 minute. Me: They're probably busy. Give him time. 10 mins passes. Me: Did he forget about me? Me: Hello? Employee: (Silence) 15 mins passes. Me: Hello? Employee: (Crickets) Me:Hello? Employee: (Crickets) Me: Notices there is two cars behind me. 10 mins passes Me: Hello? Employee: Sir We are a really busy. Me: Notices the two cars behind pulled off and left. Me: Let me just reverse and get out this drive through. I then proceed to drive around to see who they are serving at the drive through for so long. We observe there are no cars in the drive through. They were not serving anyone. I then proceed to drive around and see if maybe it was just really busy on the inside. We see the inside is basically empty and one or two people are standing at the counter apparently waiting. What the employees were busy doing? I have no clue. But I promise you they were not making the business any money. I hope the owner sees this post because I am sure he will be wondering why he's not making money or why business is slow.

Came in for breakfast and to my surprise, this restaurant is filthy. The floors look like they haven’t been swept or mopped in a while. Sticky stuff on the floors and the smell is not from good food, it’s a stinky dirty smell.. lost my appetite. Better go to Rosa’s cafe next time..

Went to this drive thru around 9:25 and asked the male worker about doing two separate orders twice and was ignored and I understand not liking your job but it gets to a point when youre working customer service! We clearly heard the click of him turning off his headset right after we asked him the question.

This place has really gone down hill. I usually get breakfast here but the last few months using the drive thru was terrible. My order has been wrong multiple times and service is very slow. The employees had a do not care attitude. Today I decided to give it one more chance and actually went inside. I was ignored. Workers looked at me but never greeted me. I stood around and no one ever took my order or even acknowledged my existence. I ended up walking out without ordering. I will not be back.

J R.

Taco Cabana food quality is at the worst level ever. Food was cold and black beans were too salty. No one was cleaning the tables. Bathrooms were dirty.

Eddie p

Waited at drive thru 30 minutes, then they say there out of steak be another 15 minutes, okay bad enough, food should be fresh right? Wrong food old and dried out

Jenesis Jennings

This is by far the worst location. Manager is so rude. I watched one guy wait like 20 min for a taco to go. They do not plate the food like the other locations. She does whatever she wants. She calls your number very rude makes you come get it and has a very bad attitude. Treats the customers like she dont want them in her store. Every customer in there waited a long long time and I will not be going back to this location. 3rd time and I'm out.

Alma Dimas

Absolutely terrible service, restaurant very dirty, employee’s uniform and cap filthy. The restaurant was dirty and all employees were standing around talking. My taco salad was brought out to me on a dirty tray, I ended up asking for my money back, no apology. When I left they were standing around blaming each other for serving my salad on a dirty tray.

+2