Jimmy John's

Geneva Spencer

Every time we come we are greeted and welcomed. The sandwiches are a great selection and it’s hard to choose. You can’t pick a wrong choice.

Cheyanne S

I love JJ and I order once a week but not sure I should continue to. The last 4x I have ordered a SPICY Italian sub they didn’t put hot peppers. I let it go the last 3x but last night I called to let them know since we ordered two spicy subs both missing peppers as well as additional toppings. After speaking to 3 different people I was asked in a rude tone “so really the only issue is no peppers?” Yes, the only issue is there are no peppers in my spicy sub....They also notoriously forget items like chips and cookies when I get it delivered and I don’t like to call and complain since it is only a couple bucks but it’s not something that should be looked over so much. Update March 2024: Ordered the beach club, Jimmy John's this is what I got tonight for an almost $9 sandwich....where is the turkey Jimmy? :(

Michael Edoror

Order was messed up and there was hair in my sandwich

Cory Beran

I have been holding my tongue for a month now (4 visits to this location). the last 4 times in my sandwich order has been missing items that cost extra. total lack of care and attention to detail. I have tried to give them chances, but will be taking my business to other sandwich places moving forward.

Timmy Forever

First time having Jimmy John's and I was thoroughly not impressed it was filling but only from the bread barely any meat, maybe two pieces of turkey lettuce looked old. The people there were real short with me,borderline rude sandwich was dry and incredibly overpriced for what you get I'll try another location and see if it's better

Chauncey Droemer

I walked in and the music was at full blast. it was like walking into a bar on the weekend. After having to yell my order to the person after they finally noticed me standing at the register. At 8:35 the guy making my sandwich said it was ready and that he would be locking the doors in 15 minutes which is 10 minutes before the store says it closes. as I'm sitting here the music is still uncomfortably loud. I've had good experiences here before but definitely not this visit.I also revorded a smsll clipso yoi coulf hear hoe loud the music was,but for some reason the audio isn't playing.

Michael Pacinus

Edit to add: went in a couple weeks ago and overheard some of the employees talking about a former coworker bringing a gun to the store? What is happening at this location? Went in today, Sunday 10/12, and the woman who said she was the manager on shift was incredibly rude, insulting, and hostile for no reason upon entry. I left immediately. As I left she said “I never wanted this damn job anyway” Edit to say this is usually a great location with really nice employees

Larissa Marie Gomez

They messed up our order. Not toasted when asked for toasted. Charged for 2 extra sandwiches. Taste was not bad but food was just thrown there besides the piece of bread

Ashlie Beirne

Jimmy John's Fails Vegetarian Customer! I recently had a dismal encounter with Jimmy John's that left me utterly disappointed and frustrated. As a vegetarian, I rely on establishments to honor my dietary preferences, but unfortunately, Jimmy John's fell far short of even the most basic expectations. I ordered a veggie sandwich online, trusting that my request would be fulfilled accurately. However, upon reaching my destination and eagerly anticipating my meal, I discovered to my dismay that I had been given a turkey sandwich instead. This mistake was not a mere oversight; it was a blatant disregard for my dietary restriction and a complete failure on their part to deliver what was promised. Returning to the store to address the issue, I expected a sincere apology and a swift resolution. Instead, I was met with indifference and apathy. The staff's response was shockingly dismissive, asking me, "What do you want us to do about it?" Such callousness only added insult to injury, exacerbating the already poor customer experience. Moreover, it's essential to emphasize that this wasn't a minor error like forgetting an ingredient. They served me a sandwich containing meat, completely disregarding my vegetarianism. When I requested them to rectify the situation by preparing the sandwich I initially ordered, their response was shockingly unprofessional, telling me to "chill out." This entire ordeal speaks volumes about Jimmy John's lack of regard for their customers' needs and their cavalier attitude towards customer service. As someone who values businesses that prioritize customer satisfaction, I cannot in good conscience recommend Jimmy John's to anyone, especially those with dietary restrictions. My experience was not just disappointing; it was downright disrespectful.

andrea apodaca

Absolutely love Jimmy Johns but the past few times I’ve ordered online for delivery it takes 45+ minutes to receive my order and something is always wrong. Delivery drivers always speeding up and down where elderly patients are crossing, punching elevator buttons and slamming doors when delivering, I guess is what comes with a “freaky fast” delivery. My breaking point was when I received my order I ordered a large drink and I received and half full cup. I called to notify them about my issue and wasn’t met with the best response. For $15+ for a sandwich with chips and a drink you would think customer service would be a bit kinder. Oh well. Won’t be ordering from this location anymore and will definitely reconsider when ordering from any other location.