Whataburger
Burger · Balch Springs
Sobre Whataburger
En Whataburger Balch Springs, te damos la bienvenida a un clásico americano con sabor tejano desde los años 50. Aquí encontrarás hamburguesas jugosas y generosas, algunas con varias capas de carne, preparadas al momento para satisfacer tu antojo. ¡Acércate y descubre por qué somos un icono en el mun...
En Whataburger Balch Springs, te damos la bienvenida a un clásico americano con sabor tejano desde los años 50. Aquí encontrarás hamburguesas jugosas y generosas, algunas con varias capas de carne, preparadas al momento para satisfacer tu antojo. ¡Acércate y descubre por qué somos un icono en el mundo de las hamburguesas!
Què diuen els clients de Whataburger
Whataburger in Balch Springs receives praise for its friendly staff, clean environment, and fast service, especially during the day. The #5 Whataburger with Bacon and Cheese is a favorite. Some customers have experienced long wait times and inconsistent food quality during night shifts.
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Ideal per a
Tip: Visit during the day for the best experience with fresh food and friendly service. The #5 Whataburger with Bacon and Cheese is highly recommended.
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Opinions de Whataburger Balch Springs
I stopped by today and was short a few dollars because they couldn’t break a $100 bill. Instead of making it awkward, Kiera kindly covered the remaining amount without hesitation. It wasn’t about the money — it was about her kindness and the way she handled it with grace. That small act meant more to me than she probably realizes. Thank you for having employees like her.
Yup this place is fire, and of course I had to shoutout Ralissa for her amazing work and i love the way she’s very energetic every single time always shows up with a great attitude, with a pretty smile, and has an amazing personality. They should honestly bump up her pay to $20. Also happy late birthday as well. But overall, this place is cool and almost every time they be getting my patty melt just right, mostly no complaints and ill probably start coming here more often again.
I went to go purchase a number 1, and my food came out so fast and fresh, and I enjoyed how nice and funny the workers were!!!
“Wow! There is a beautiful young woman who works at the front counter — I believe her name is Ralissa. She has excellent customer service, is very polite, and incredibly understanding. She’s truly kind and clearly loves her job. She even went around the lobby checking on customers, asking how everything was going. She offered to refill our drinks and made sure we had everything we needed. We need more employees like her. She truly made my day today; I haven’t received service that great in a long time.”
After several visits to the drive-thru where I felt the food wasn’t as fresh as it should be, I decided to go into the lobby this morning and speak directly with the operating partner. I’m really glad I did. She took the time to listen to my concerns, made sure my food was freshly prepared, and ensured I left as a satisfied customer. You could tell she truly cared about the quality and the customer experience. Big thanks to her and the team for turning things around I’ll definitely be back!
We are from Austin and we stopped in tonight. I have never seen a fast food restaurant as clean as this place was at this time of day. I operate a restaurant and I know good employees when I see them. All of the staff were so nice. Thank you all ❤️
They were busy but Teresa was very helpful getting our order situated. Very kind person, we don't see that as much these days in the service industry. Thank you! It was a refreshing experience.
VISIT: 8/6/25 | 4:18 pm (DISCLAIMER: It was not busy at the time of my visit) ------------------------------------------------------------------ FOOD: 5/5 Delicious, smoking hot, and well seasoned, I tried out the new Bacon wrangler double cheese burger, i was unsure whether i would like it since it's new but i was in for a treat, definitely a savory, cheesy mouth watering burger, id highly recommend. I also tried my plus one's Tenders and i must say they were fairly decent, a bit on the dry side but well seasoned. ---------------------------------------- SERVICE: 5/5 Very patient and friendly , when asked about different items on the menu as well as new items i was met with concise, confident answers. Above all else the whole time i was met with a smile, both entering and leaving the facility. Thanks! -------------------------------------- BUILDING: 5/5 (As mentioned it was not busy during my visit ) The lobby and outside areas were spotless, very clean and no foul or strange odors, the restrooms were clean and well maintained. --------------------------------------- Atmosphere: 5/5 Very calm and relaxing, great place to grab a bite with friends/family and stay for a while. -------------------------------------- CONCLUSION: If you're ever in the mood for a great hot meal i recommend giving this location a shot, especially for dine-in meals. Staff are very friendly as well as the locals, restrooms are well maintained. However as mentioned numerous times before, i went when it was NOT busy, so my experience will greatly differ from those who arrive when the location is busy or through the drive-thru. Thank you i shall return hungry for more
#5 - Whataburger With Bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in little dippable tubs, which is WAY better than the old flat packets. As you can tell, I am a fan!
I had the best experience, they got my orders stupid quick even in the dalaska weather. Vanea, aracely, Bella, where very helpful and the best crew despite weather conditions
My whataburger was hot and fresh, and the staff was very friendly and welcoming as soon as you walk into the establishment! Definitely will come back! Great Job guys!
My whataburger was hot and fresh, and the staff was very friendly and welcoming as soon as you walk into the establishment! Definitely will come back! Great Job guys!
My whataburger was hot and fresh, and the staff was very friendly and welcoming as soon as you walk into the establishment! Definitely will come back! Great Job guys!
Great customer service, I loved my experience at whataburger the workers had great customer service and repeated my order to make sure it was correct!
Great customer service, I loved my experience at whataburger the workers had great customer service and repeated my order to make sure it was correct!
Great customer service, I loved my experience at whataburger the workers had great customer service and repeated my order to make sure it was correct!
#5 - Whataburger With Bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in littl…
#5 - Whataburger With Bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in littl…
#5 - Whataburger With bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in littl…
#5 - whataburger With Bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in lit…
#5 - Whataburger With Bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in li…
#5 - whataburger With bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup…
#5 - Whataburger With Bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in li…
#5 - whataburger With Bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in …
#5 - Whataburger With bacon And Cheese - is quite simply the best burger on the planet. I enjoyed the one I had here. Love the HUGE drinks, and their fries are good too. They serve ketchup in li…
Customer Service was good. I asked for mayo only and it looked like a pinch of mayo was put on the burger. Whataburger just not the same anymore. I grew up with eating Whataburger and never had the issues that is going on now. True Texan.
Long wait time food was just sitting somewhere and I waited over 30 minutes and everyone was getting their food so I asked where is my food i was here before everyone. Oh here it is. I don't want it its cold. It sits under the heater. I just took it and left. Pissed off terrible service.
The pretty lady with the black shirt did an amazing job with the remake of my order. She even did an amazing job job the last time I returned something on the day shift that the night shift did horribly on. So to you maam I want to say thank you and I truly appreciate your hospitality and service. The older manager with the official Whataburger managers shirt on she has failed me so many times already it feels personal. Treated the guy before me like please come back. When it came to me it’s like oh it’s you again. I try not to say too much but now at this point it’s ridiculous.
This probably is one of the worse whataburgers to go too. food is always cold or wrong. Always missing items. Yes they can always remake it but why always have to call to take it back to them & hav…
Terrible service, waited in line for 45 mins for a damn 3pc kids meal and they still didn't get my order right gave me 3 tenders no fries or drink and the food was damn near frozen
Terrible service, waited in line for 45 mins for a damn 3pc kids meal and they still didn't get my order right gave me 3 tenders no fries or drink and the food was damn near frozen
Terrible service, waited in line for 45 mins for a damn 3pc kids meal and they still didn't get my order right gave me 3 tenders no fries or drink and the food was damn near frozen
Terrible service don't come here trust me. waited over half an hour and still got my order wrong , cashiers were playing dice , screaming in the lobby never again.
Honestly they be slow af for no reason. All that waiting and you'll be lucky you'll get the food u ordered. I told them 2 chicken strip sandwiches and soon as I got home it was two burgers with avo…
Not good. Took over 30 minutes to get my food. The burger was dried out and the fries were over salted.
I never had a genuine good experience in the night shift workers. Once me and my friends went and they took 45 minutes, and i was able to see through the window and theyre just on their phone and not…
This place is ridiculous. I have been here several times and the wait time seems like it keeps getting longer. I'm not talking about because it's busy. I go there around 3 in the morning when no customers are in the drive thru. You will sit there for at least 5 or more minutes before they will even acknowledge your there and then ask you to hold on a minute. This time when I went I actually had to drive around to the drive thru window after waiting for more than five minutes and sit there for another minute or two before they realized I was sitting there even though I had honked my horn.
I really hate to do this the food was overall good but the service was terrible. The lady at the drive-thru took my order. Ask for a chicken wrap combo large unsweet tea and one buffalo sauce package. Got to the window had to repeat myself four times which is not a big deal it's loud maybe she couldn't hear me. Pull up to get my order the young lady's very rude very disrespectful. She hands me my bag when she opens the window to hand me my food turns to someone in the background. Carrying on some attitude of conversation with someone else. Looks at me with an attitude I simply asked I got a buffalo package with my order. She tells me no you have to pay for that I said I ordered it at the window she walks away without even giving me enough time to figure out what we need to do. Comes back with an attitude. I pay 55 cents again for the buffalo sauce which no big deal. Then she slams the window in my face before I could even say thank you never once did I give her attitude. Get a minute down the road to eat my food and guess what it's wrong. The food really did not make me mad being wrong it was the overall experience with the lady at the window.
20 minutes and I'm still waiting on biscuits and gravy..gave them my order then had to give it to them AGAIN at the window. And now more waiting cause I don't want cheddar jalapeno biscuit for breakfast. I wish we had another close store cause this one needs to get it together
25 minute wait for our food telling us they’ll bring us our order, husband goes inside & it’s just been sitting at the counter for who knows how long ?? This is the third time this happens as well. Get it together.
The food is so Good in here but the workers should be paying attention on the orders they are giving since we are paying to get the food that we want not what the workers want to be giving.I got all orders wrong plus they missed a burger (which they are not a dollar )on the last time I went there.Managers please do your Job and check on what the workers are doing otherwise poor restaurant.
I came in tonight for an Uber delivery order and decided I would order myself some fries as well. Came in to no greeting, since no one was at the counter. Waited about three minutes before a frustrated woman came out and barked that she'd be with me when she could. Proceeded to stand with her back to me while on her phone. Waited another five minutes before she rudely asked me what I wanted. If I wasn't actually hungry right now, I would have just not ordered because she made me feel like I was a hindrance to her and the entire experience was very uncomfortable. I didn't want to make her mad, even though I was simply trying to place an order. Once I finished with my order, she said "That's it? 🙄" in an annoyed manner and gestured toward the card reader and began to walk away again. I asked for my total and she yanked at the reader and said "it says it there, don't it?" Vanea T, (what it says on my reciept) I understand that y'all were understaffed tonight and I was not tripping about a wait at all. Please have a blessed week and remember not to project your frustrations onto guests. I appreciate you for serving me, god bless you and the boys on your night crew.
The late night workers are so horrible. Go up to the speaker and the worker talking so unprofessional. Like I’m from his hood, I’m guessing because I’m black. Literally sat in line for 30 minutes if not longer. On top of that, forgot two items in my bag and told me, they didn’t have no shake mix. Had to pull up an extra 30 minutes just to receive a cinnamon roll and chicken biscuit. I also ordered two kids meals. Cars behind us were leaving. Like the night management is so horrible. The worst whataburger I ever been to. This will be my last visit.
I ordered the Whataburger for $0.75 and a small fry through the app estimated pick up time 3-6 minutes. Waited for a hour in the the drive through (after not being able to pick up inside) but never received my order, because of a “system issue” i was told to cancel my order online because I couldn’t come inside due to the long line and no parking available. I never received my order nor was I able to cancel my order.
I would never recommend going into this restaurant to anyone. The food very under cooked, the wait absolutely ridiculous, and for me to have wait almost 30 minutes for food my fries were cold my burger horrible quality with how much money I spent I promise this Whataburger will never see my business ever again.
I went through the drive thru at 445am. The voice on the speaker was friendly enough but the girl at the window looked and acted like she would rather be doing anything other than working the drive thru window at 445am. She started to hand me my drinks and I noticed only 1 was a large when I ordered 2 large drinks. So I said, "I think they were both large weren't they?". She didn't say a word. She only shook her head side to side as if to say no. I apologized for the confusion and asked for 2 large drinks. She shut the window and never said a word. A few minutes later she brought my 2 LARGE drinks to me. 6 more minutes pass and my food was given to me. The girl thanked me and told me to have a good night. I get home and my food was room temperature and my hash browns looked like they had been dropped in the grease one too many times. They were almost hollow they had been cooked too long. And my large coke was watered down and the sweet tea tasted sour. Absolutely nothing about this trip to Whataburger was pleasing. I spent $22.30 for overcooked hash browns, biscuits and gravy that were room temperature and watered down, sour drinks.
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12100 Lake June Rd, Balch Springs, TX 75180
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12100 Lake June Rd, Balch Springs, TX 75180
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park in Dallas County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4706008
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