Panda Express
Chinese · Brentwood
Sobre Panda Express
At Panda Express in Brentwood, we're dedicated to serving high-quality Chinese food that's both delicious and healthy. Our menu features a range of options, including fresh-cut vegetables, steamed dumplings, and savory noodle dishes. One of our signature items is the Orange Chicken, served in a vari...
At Panda Express in Brentwood, we're dedicated to serving high-quality Chinese food that's both delicious and healthy. Our menu features a range of options, including fresh-cut vegetables, steamed dumplings, and savory noodle dishes. One of our signature items is the Orange Chicken, served in a variety of formats to suit different appetites. What sets us apart is our commitment to customer service - our staff are always welcoming and eager to help. We're also proud to offer a range of amenities, including outdoor seating, wheelchair accessibility, and convenient take-out options. Whether you're grabbing lunch or meeting with friends for dinner, we strive to make every visit a great one.
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Opinions de Panda Express Brentwood
What makes the difference among all locations of Panda Express is the people. The staff is welcoming, and the facility is clean. However, I would recommend cleaninging high chairs.
I’m a regular at this Panda Express, and I always look forward to my visits. The food is consistently delicious, and the service is top-notch. Yesterday I paid a visit and once again wasn’t disappointed with the results! a special shoutout to my server this time Madison who was welcoming and attentive and the rest of the wonderful staff! I Highly recommend this location if you’re craving a tasty meal with excellent service for a good price!
This location was very clean and the employee helping me was quick and super friendly. He had a great attitude and a nice smile.
I must applaud Lillian and the staff for having our catered order for 30 people ready on time. She helped carry all 10 trays of food to my car AND then wished me a merry Christmas. What a great experience! Thank you!!!
I was pleasantly surprised to see that everything is fresh and made right in front of the customers. I tried to get a picture of their fresh cut up items in the refrigerator but it was in the back by the cooks and sort of sideways to me. I will post the picture and you can trust me that everything in there was freshly cut and about to go into the food being served. I was also pleasantly surprised at the prices. I split a "plate" with my husband and it was only $10.49. It was plenty of food! They give generous servings! I will definitely be back!
I was pleasantly surprised to see that everything is fresh and made right in front of the customers. I tried to get a picture of their fresh cut up items in the refrigerator but it was in the back by the cooks and sort of sideways to me. I will post the picture and you can trust me that everything in there was freshly cut and about to go into the food being served. I was also pleasantly surprised at the prices. I split a "plate" with my husband and it was only $10.49. It was plenty of food! They give generous servings! I will definitely be back!
Love the bowl version of Orange Chicken. Asked for less rice, and it happened. Less to eat when one is not too hungry!
I must applaud Lillian and the staff for having our catered order for 30 people ready on time. She helped carry all 10 trays of food to my car AND then wished me a merry Christmas. What a great experience! Thank you!!!
This location was very clean and the employee helping me was quick and super friendly. He had a great attitude and a nice smile.
I’m a regular at this Panda Express, and I always look forward to my visits. The food is consistently delicious, and the service is top-notch. Yesterday I paid a visit and once again wasn’t disappointed with the results! a special shoutout to my server this time Madison who was welcoming and attentive and the rest of the wonderful staff! I Highly recommend this location if you’re craving a tasty meal with excellent service for a good price!
What makes the difference among all locations of Panda Express is the people. The staff is welcoming, and the facility is clean. However, I would recommend cleaninging high chairs.
Pandas Express is a Asian Influenced fast food restaurant that you can order a small plate or a bowl, the food is really good and the staff is friendly, they serve tofu, vegetables, and other dishes that would meet the taste buds of everyone looking for a vegetarian meal
Okay Chinese cuisine. This specific branch sides are not so good as compare to other ones. But entrees were fine. Overall taste was fine and freshly made for entrees. Not too expensive for a meal and can be considered when hungry in local neighborhood.
Okay Chinese cuisine. This specific branch sides are not so good as compare to other ones. But entrees were fine. Overall taste was fine and freshly made for entrees. Not too expensive for a meal and can be considered when hungry in local neighborhood.
The food has gone down hill at this location. There is no consistency with the fried rice! It’s a hit or miss! the fried rice taste like steam rice. I like the flavor of fried rice! How hard is to follow the recipe. Also the food taste old at 5:pm like it’s been sitting since lunch, maybe Not enough rotation. Save your money go to the new location or somewhere else. This place sucks! They are more focus on pushing you to download the app then making good panda food.
While ordering food for lunch, i noticed that one of the food attendants accidentally dropped her pen on the fried rice, and to my surprise, she didn't even bother to replace the tray. I found this quite unhygienic and off-putting. Moreover, when i politely suggested that the tray should be replaced, the staff members were rather rude in their response. I believe it's important for the team to maintain cleanliness and professionalism at all times. Just thought you should be aware of this incident.
I absolutely love Panda Express and I’ve never had a bad experience except for this 1 location! Brand new building is beautiful and the drive thru is super convenient! The staff was really nice and fast. The food was horrible! The chow mein was dry and bland. The rice tasted like it had sat out for a long time. The orange chicken and sweet fire chicken were both very tough to eat. All the food tasted old and not even hot and fresh at all. I would not recommend getting food from here, go to the Lone Tree one, it’s always perfect!
Eh I've had better,my chicken teriyaki was burnt and major portion of it was inedible because of the carbon bark. I did an online order to-go and this was what I was presented with. Disappointed they knowingly served food at that state.😞
While ordering food for lunch, i noticed that one of the food attendants accidentally dropped her pen on the fried rice, and to my surprise, she didn't even bother to replace the tray. I found this quite unhygienic and off-putting. Moreover, when i politely suggested that the tray should be replaced, the staff members were rather rude in their response. I believe it's important for the team to maintain cleanliness and professionalism at all times. Just thought you should be aware of this incident.
The food has gone down hill at this location. There is no consistency with the fried rice! It’s a hit or miss! the fried rice taste like steam rice. I like the flavor of fried rice! How hard is to follow the recipe. Also the food taste old at 5:pm like it’s been sitting since lunch, maybe Not enough rotation. Save your money go to the new location or somewhere else. This place sucks! They are more focus on pushing you to download the app then making good panda food.
I absolutely love Panda Express and I’ve never had a bad experience except for this 1 location! Brand new building is beautiful and the drive thru is super convenient! The staff was really nice and fast. The food was horrible! The chow mein was dry and bland. The rice tasted like it had sat out for a long time. The orange chicken and sweet fire chicken were both very tough to eat. All the food tasted old and not even hot and fresh at all. I would not recommend getting food from here, go to the Lone Tree one, it’s always perfect!
Don't go to this location they don't cook their food properly. I wish I can post pictures of what my chicken looked like it was disgusting. I was very upset that we has to throw must of our food away. They also got our online order wrong as well which was frustrating. I was very disappointed and will not go back. I recommend going to Balfour or a different location if you want Panda. They need to retrain the entire staff.
The 7 employees left me standing at the counter for over 5 minutes, with no one else in line, waiting for my to go order that I could see sitting on the other side of the counter. I announced I was there to pick up my order, while 3 staff sat having a friendly break, 2 others were tidying up and doing busy work with no urgency. 1 other employee was apparently filling another to go order, as I stood there patiently waiting for one of them to serve me. Finally I went to walk into the kitchen area to grab my cold order, and one of the young women on break jumped up and told me I couldn’t go back there, and got up and handed me my food, rudely. I’ll never go back there. These young people have no skills dealing with the public that are the reason they are employed. Terrible experience and my food was cold, of course.
I have had the worst service by CAROLINE she's rude gives the bare minimum or less on the plate. Doesn't care your standing there she will not acknowledge you and she will keep doing door dash orders. If possible get someone else to serve your food CAROLINE you should retire if you hate what you do.
I Order takeout, 2 bowls. They messed up on both the bowls and gave me 6 to 7 piece of protein for my meat portion. Great job Panda ! Last time here. Definitely going family owned next.
Don’t bother, what you ask for she will give what she has more of. I specifically said I wanted white rice and something else. She gave me fried rice. Not coming back, when you decide what my dish is. Bye
The Cooks (young boys) have seriously BAD Attitudes that need to be addressed by management. Talking back to supervisors and manager and playing games instead of working. Not professional for $20 hr. Front staff was very professional. Management better address the problem employees because patrons can see the attitudes. I Had to wait 30 minutes for my order. 0 star.
I was given three small pieces of chicken after having to wait a long time for my order. This location was out of almost every single entree and were taking order requests. They didn’t close for another two hours and there were a lot of people dining in. I ordered three bowls and every single one of my bowls have a SOUP more than halfway up the bowl of the greens. It’s so disgusting and unappetizing. Along with raw onions and bell peppers of the chicken. They asked me to fill out the survey from the receipt while I waited for my food and I gave them a great review regardless of seeing what my order came out like and how horrendous this experience was, they didn’t even give me the fortune cookies :(
I was given three small pieces of chicken after having to wait a long time for my order. This location was out of almost every single entree and were taking order requests. They didn’t close for another two hours and there were a lot of people dining in. I ordered three bowls and every single one of my bowls have a SOUP more than halfway up the bowl of the greens. It’s so disgusting and unappetizing. Along with raw onions and bell peppers of the chicken. They asked me to fill out the survey from the receipt while I waited for my food and I gave them a great review regardless of seeing what my order came out like and how horrendous this experience was, they didn’t even give me the fortune cookies :(
Disappointed with the service. Left food standing for 10 min and cold. Ask the staff, was rude about it they gave more priority to door dash and Uber eats orders. Won’t come to this particular Panda ever again. Not cool!
Don’t bother, what you ask for she will give what she has more of. I specifically said I wanted white rice and something else. She gave me fried rice. Not coming back, when you decide what my dish is. Bye
The Cooks (young boys) have seriously BAD Attitudes that need to be addressed by management. Talking back to supervisors and manager and playing games instead of working. Not professional for $20 hr. Front staff was very professional. Management better address the problem employees because patrons can see the attitudes. I Had to wait 30 minutes for my order. 0 star.
The 7 employees left me standing at the counter for over 5 minutes, with no one else in line, waiting for my to go order that I could see sitting on the other side of the counter. I announced I was there to pick up my order, while 3 staff sat having a friendly break, 2 others were tidying up and doing busy work with no urgency. 1 other employee was apparently filling another to go order, as I stood there patiently waiting for one of them to serve me. Finally I went to walk into the kitchen area to grab my cold order, and one of the young women on break jumped up and told me I couldn’t go back there, and got up and handed me my food, rudely. I’ll never go back there. These young people have no skills dealing with the public that are the reason they are employed. Terrible experience and my food was cold, of course.
I have had the worst service by CAROLINE she's rude gives the bare minimum or less on the plate. Doesn't care your standing there she will not acknowledge you and she will keep doing door dash orders. If possible get someone else to serve your food CAROLINE you should retire if you hate what you do.
I Order takeout, 2 bowls. They messed up on both the bowls and gave me 6 to 7 piece of protein for my meat portion. Great job Panda ! Last time here. Definitely going family owned next.
Food is way less quality. Embarrassingly low amounts of chicken with mushroom and kung Pao. Taste of veggie chow mein combo was not enjoyable. Something is off here. Seems like overstaffed and yet value proposition has made it easier for me to cook at home. I felt ripped off this time so we are probably done with this place. Everything else seemed fine but food was just way below standards even panda standards
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3140 Balfour Rd SP# A, Brentwood, CA 94513
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3140 Balfour Rd SP# A, Brentwood, CA 94513
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