Aaron J

This has been my favorite sushi in all of New York city. However, tonight there was a server who had horrible body odor (not my server, he was great). It was extremely distracting throughout the entire meal because I was trying to figure out where it's coming from and I finally pinpointed it when my server confirmed it. The manager did not seem to care very much unfortunately. He apologized and offered nothing else. I explained that I've eaten here many many times and this was a really disappointing experience. He apologized but it felt like he was just trying to placate me. I personally grew up in the restaurant business and worked everywhere except the kitchen. Whenever there was an issue, management tries to make it right and offers something, anything, a drink, desert. I want to come back but I don't think I will for a very long time because of how management responded to this concern. My server was amazing and he remembered to wear deodorant. The food is excellent, make no mistake about it but tonight's dinner was disappointing for reasons above.

Li Lilie ps

Everything was fantastic! The chef was very friendly, but the staff seemed a bit rude, possibly because they were too busy. However, the sushi was the best I’ve ever had!

+6

Bryan Takeuchi

It's been a very long time since I've eaten here and the place has hardly changed. The sushi is still very good, the service still excellent, but the atmosphere feels a bit duller; the space definitely needs some updating. The sushi was still very good, although the rice was a bit inconsistent; some parts of my sushi rice was a bit al dente. Excellent freshness, the ikura was nicely seasoned, the scallops and shrimp were incredibly tasty, as was the rest. The tuna was a bit less memorable, normally otoro is a bit more oily and buttery, but this cut wasn't quite what I'd hoped. Our waiter was very attentive, loved that he spoke Japanese; helped keep my dad using his native tongue which he hardly gets to do outside of home. Overall this will always be a special place for me, memories of when I was a kid and my dad would bring back home sushi after long work days in the city. Still lives up to those memories and hopefully next time will be just as good if not better.

Sean

Posted late. Considering the Manhattan location, the sushi was very satisfying in terms of taste and price. The staff's warm hospitality was also appreciated.

+1

bala

Make sure to make a reservation.. place was packed Monday night.. I had made a reservation but didn't realize i needed to call ahead for omakase and did not get seating for omakase. Also I made the mistake of assuming they would cater to my partner's gluten allergy - they did accommodate some of our requests and provided us with GF soy sauce but a lot of menu items could not be made gluten free (this is on me!) We ordered the magic box, sushi and sashimi combo and more sushi/sashimi ala carte. Also had some sake.. it was all quite good. Our server was excellent! They also brought us some complimentary mochi for me partner's birthday. All in all - a good experience and would recommend it for anyone who can enjoy the full experience i.e. no allergies.

Bill

I had high hopes coming here. The space itself is quite charming - intimate with a touch of retro vibe. But unfortunately, that ended up being the highlight of my experience. We tried their Box of Fantasies. While beautifully plated and made with fresh ingredients, the flavors fell a bit flat. The seasoning throughout was too subtle, making each bite feel underwhelming. Even the sushi rice could have used a touch of rice vinegar for balance. The service, while polite, felt a bit distant and impersonal, with long stretches between check-ins during our meal. I had hoped to enjoy this experience more, but it left something to be desired.

+1

Noelle

i tried hatsuhana and the sushi was not the freshest. thought it was a fluke and tried again, but again it was not the freshest. i was surprised that they chose to garnish the salmon sushi with lemon--it not only cured the fish but also seemed to mask the subpar freshness. tried some sushi a la carte and some where hits some were misses. they provide matcha tea (not just green tea) that is a lovely accompaniment to the meal.

Adi

Had the lunch special. Some pieces of sushi had warm, not really fresh fish that turned into a gluey texture when chewing instead of just melting away. Some pieces were OK. Maybe I have been spoiled by Japan but I had higher expectations for a spot so renowned in NYC. Service was friendly.

Caylea

I cannot recommend Hatsuhana — the fish was questionable and tasted off, it was extremely loud at lunchtime, and everyone had to wait even if they made a reservation for their table. Overpriced for the poor quality in food and experience unfortunately.

Eva Wang

The food is ok for American standards but the service is rushed and rude! I made a 7pm reservation for 2 at the sushi bar last night and I arrived 30 mins earlier while my friend is running late due to work. However the host made me wait way beyond my reservation time while letting few walk ins in first because they won’t seat people unless all parties are there. Even when I told him I will order drinks. I approached him again after losing my patience and finally got seated as if he was doing me a ‘favor’ that is the exact term he used. Long story short, my friend and I both ordered the 15pc omakase and a bottle of sake with a bill of total ~$400. I had to start the course first because the server was rushing me and the chefs were doing small talks behind the counter. Sure my friend was late, but I did ordered a bottle of sake and a starter, it was not like I am taking up 2 seats for nothing. My friend joined later near 8pm and we both felt the entire course was rushed, the chef was serving us 2-3 sushi’s at the same time so he can finish the job asap! What’s the point for omakase ? At the end, the server neglected that there were 2 cards to split the bill and charged everything on one card because he wanted to kick us out asap so he had no time to do the math! Worst service in NYC, even McDonald and burger kings have superior level of hospitality.