Whitney Chew

Food was solid but our bartender mohith was such a vibe! So much contagious enthusiasm and passion in his beer recommendations, made me a special cocktail, and even made me a new one when I didn’t like mine, even though he followed my requests to a T. A+ customer service. This restaurant made a strong decision in hiring him!

Zhana Vrangalova

I love everything about this place - grass-fed burgers are exquisite, fries, dips, all yummy. Super friendly staff. The 4 stars on atmosphere is for the TVs (which I can’t stand at restaurants).

Dom

Had a great experience at Burger Village in Deer Park! My server, Mandi, was fantastic — super friendly, attentive, and made sure everything was perfect. The service overall was fast and smooth, and the food came out quickly. I’ll definitely be coming back! Highly recommend!

Ben , Umbrardor

The people are pleasant and the service was fast. I think we were served the perfect meal of burgers and fries today. The buns were solid despite the absolutely juicy meat and sauces, and the patties were clearly cooked with care. Medium and medium rare just as we asked. And oh my goodness, the fries and onion rings (frings) were crispier than any other frings I've had in the last few years. To be honest, if you want the full potential of goodness, try out the burgers made with different meats like the elk or bison burgers. If you're a beef lover, you might really enjoy how the difference. I'm tempted to call beef plain with how my elk burger tasted.

Irakli Bubashvili

⭐️ 🍔 I had a quick dinner and ordered the Double Village Bison Burger. It was delicious, and the service was excellent. The atmosphere was great too. I’ll be back to try the Lamb Burger!

+1

Matthew Netto

Amazing Lamb burger Pyramid Style and you have to try the waffle fries. My first time here and I would definitely go back! Really really friendly and quick staff. My burger was medium perfection!

Anton Panasiuk

My wife found this place, and it was a delightful culinary adventure! Their burgers takes the classic burger experience to a whole new level with exotic and creative offerings. The menu boasts an impressive selection of burgers made with unique meat options. I tried the "Bison burger" which featured a juicy patty paired with "Wild terrific pacific". The combination of flavors was absolutely fantastic and unlike anything I've ever had. My wife ordered "Elk burger" paired with "Petite" and it's was also very yummy! The ambiance of the restaurant is cozy and inviting, with friendly staff who are more than happy to recommend their favorite items. If you're looking to try something new and exciting, this place you should definitely give a try. Their exotic burgers are a must-try, and I can't wait to go back and explore more of their innovative creations.

J Davis

So I just want to say you have to visit this restaurant or take out. Because the food there is amazing. I have to give a special thanks to Katrina for going above and beyond for me. I must say the loaded fries was awesome I ask for no guacamole but it was given to me however it was very tasty. Chicken tenders were great but think they should be called chicken bites. No shade. The staff is very attentive. The food was great and well seasoned. Only thing the mango habenero chicken could be seasoned more. However very positive vibe and atmosphere and won't leave you disappointed. I shall be back and you try if you havent tried the location in park slope. Again just my opinion as a brooklynnite.

+1

Paul Caruso Jr.

Sleeper. I can’t imagine any of the burgers missing. The entire menu is delicious, and the staff is incredibly hospitable, friendly and patient while explaining the menu. There’s a flat price for each burger and for a few dollars extra you can deck it out with a smattering of predetermined accompanying toppings known as a “signature pair”… recommended. Black bean burger, a home run. Elk burger medium rare, a home run. All beef dog was also a smash hit. All Pattie’s and soups are made in house. Aromatic. High quality salt and pepper grinders on each table. The napkins are four-ply. This place is underrated.

Tiffany “Ashannah Mya” Barker

For a place we happened on by chance, I wasn’t disappointed. The burgers were pretty good and the pastrami sandwich was A1. Certain I’ll be revisiting.

I’m writing this review for the Burger Village location because this has become a recurring issue. Every time I place an online order for pickup, there is someone at the front counter with an attitude. Customer service should not feel uncomfortable or dismissive, especially when customers are simply picking up food they’ve already paid for. Yesterday was particularly frustrating. I ordered a root beer float, but when my sister went to pick up the order, she was told they no longer carry it. Instead of proactively issuing a refund, she was asked if I wanted something else. I agreed, and they substituted it with a fountain soda — which is not equivalent in value. The root beer float cost $10.00, and a fountain soda clearly does not. I was told I would receive a phone call from the manager regarding a refund for the price difference. I never received that call. This location really needs to improve communication, professionalism at the front counter, and follow-through on customer concerns. It shouldn’t be this difficult to resolve a simple refund issue.

Charles Murry

First… the good news. Our beef burgers were juicy, cooked to the degree we ordered, and plentiful with the meat. The burgers are the tastiest. However…(and now the bad news). The fries tasted like leftovers. Fresh, never frozen fries are supposed to taste fresh and never frozen. Our order was placed and received and eaten during the noon hour, when the kitchen is expected to be “cooking”. (Pardon the humor). And the fries fell flat taste-wise, texture-wise, and temperature-wise. This is the second time we have had this experience,. The previous time I chalked it up to an anomaly; …with a repeat, I don’t know! OMT, the wait staff seemed disorganized. The service was not bad, but it was “so-so”. I actually like Burger Village. And, I want them to thrive. Please get back to your “top notch” kitchen skills and fully attentive service.

Jeremy Yocum

First off, our server was GREAT — kind, professional and fast. No complaints about service! The problem was the food. I asked for my burger medium rare, but it came overcooked. This I can understand, if you’ve got a thin, fast-food-style patty. But this was an inch-and-a-half thick wad of beef, its center as parched, lifeless and gritty as the sands of a desert dune. With a burger patty this thick, no amount of sauces around the thing could penetrate deep enough into its bone-dry center to elevate the experience of eating it to something even merely palatable. This is, in fact, why burgers are consumed medium rare in the first place — to enjoy the moisture it retains when it’s prepared by someone who knows that an enjoyable meal infrequently involves elements that could be mistaken for a dressed charcoal briquette. I arrived hungry — near starvation, as it had literally been close to twenty hours since I’d last eaten. But I still couldn’t finish the last few bites, and had to eat more when I got home. I have had a lot of disappointing $16 hamburgers, but this one wins hands down as the single most disappointing expensive burger I’ve ever tasted. I don’t know how you can ruin beef that thoroughly, but kudos to this restaurant: they have figured out a way.