Han Korean BBQ House
Korean · Burbank
Sobre Han Korean BBQ House
Han Korean BBQ House in Burbank offers a delicious and authentic Korean BBQ experience. With a rating of 4.2 stars from 371 reviews, we pride ourselves on serving quality food with fast service. Enjoy lunch or dinner with us, choosing from dine-in, takeout, no-contact delivery, or traditional delive...
Han Korean BBQ House in Burbank offers a delicious and authentic Korean BBQ experience. With a rating of 4.2 stars from 371 reviews, we pride ourselves on serving quality food with fast service. Enjoy lunch or dinner with us, choosing from dine-in, takeout, no-contact delivery, or traditional delivery options. We also offer outdoor seating and a great cocktail selection. As an Asian-owned establishment, we're committed to providing a welcoming atmosphere for everyone, including solo diners. The restaurant features a wheelchair accessible entrance. We're open seven days a week, from 12-10 PM (and until 10:30 PM on Fridays and Saturdays).
Què diuen els clients de Han Korean BBQ House
Han Korean BBQ House is praised for its clean, modern ambiance, attentive service (especially from staff like Paul and Han), and high-quality AYCE options including sushi. Customers rave about the fresh meat and diverse menu, making it a top choice for Korean BBQ in Burbank.
Plats populars
Ideal per a
Tip: Try the lunch combo for one of the best deals in Burbank, or consider the medium tier AYCE for sushi and sashimi.
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Opinions de Han Korean BBQ House Burbank
Han Korean BBQ House joins the ranks of lovely KBBQ joints I've been to in SFV. The space was modern and clean with a really diverse crowd of folks. Between the music and chatter it was quite loud, so expect to raise your voice a little to chat with folks across the grill at your table. The menu was expansive with a fairly priced tiered selection, and the optional sushi and noodle dishes you could order with the AYCE table grill was so nice! The garlic noodles were delicious as was the bulgogi, thin brisket, and pork belly. The staff was on top of things with refills on drinks and sauces, and unlike most places it seemed like you could order well over 3 meats at a time (at the risk of a leftover charge if I recall correctly). We had a great, hearty meal and would definitely come back. I do prefer quieter places in KTown though. PS: one of our party forgot their keys and they had them safe and sound when we came back to get them 10 minutes before listed closing time. Thanks!
Han Korean BBQ House is a hidden gem. For under $40 a person you’re getting great quality all-you-can-eat food. Some things to note: * Surprisingly high-quality sushi included; better and fresher than some sushi spots. * Meat was incredibly fresh and tasted great . * For our party of 3, they changed the grill grates four times during the time we were there! This is a huge plus because unlike other places that leave you with charred grease from reusing the same grates over and over, this place actually replaces it consistently. A must-visit for top-notch Korean BBQ, great service, and incredible value. I will definitely visit again. 5/5.
Wonderful experience So I came from out the mall because I parked in the parking garage by Macy’s. And I walked up at first I thought it was only bar seating and it didn’t seem like many guest out there so I stopped and asked to see if they were open and one of the workers stopped what he was doing and said yes they guided me through the double doors and to the front desk. The girl who was on the front fest greeted me with a smile and sat me down immediately and she told me to take advantage of the lunch special which I had 20 minutes left to order. I walked in at 3:35 ish so lunch ended at 4pm. My waiter was very kind and attentive. All the worker’s seemed happy to be there. What I order was the lunch special meat combo (marinated short rib + brisket) which was $18.50, served with white rice and banchan sides. I also ordered off the lunch special. All in all my friends was great. The workers kept checking on me different servers as well and all the dishes that I was done with and stacked and put them to the side. They came and collect those and I was able to take all my food to go. 6/10 Sangria $7, * first timer 1/10 Cucumber salad $6 * I was not expecting it to be a garlic, sesame seed type cucumbers, salad 7/10 Garlic jalapeño wings $11 *first timer 5/10 Garlic noodles $11 8/10 Bulgogi roll $9 * first timer 9/10 Mochi cream strawberry ,mango and green tea Grand total $86 ish
AYCE Korean BBQ + Sushi for Reasonable Price in Burbank While the meat and KBBQ is what draws people in, I really come here for the other stuff like the appetizers. Its great to have a limited sushi menu to break up the continuous plates of meat and they have plenty of other standout appetizers like the Dynamite Chicken Wings, Crispy Spicy Tuna Rice, Fried Chicken Dumplings, Kimchi Fried Rice, and my personal favorite the Crab Wontons. They give you large portions obviously to fill you up so you dont eat too much meat but thats the fun of it, if you don’t come here to just guzzle down as much meat as you can, it becomes a really nice variety experience.
Really nice Korean barbecue place that serves all of the classics. The side dishes are decent, just kimchi, radish, and potato salad. The meat is very good quality and delicious. Managed to get full just ordering a la carte with 3 dishes of meat and 1 sushi sampler. The interior is huge and the staff are very helpful. The meat comes out very quickly so it would be a nice AYCE experience.
I had a spectacular time at Han Korean BBQ in Burbank. As soon as I walked in. Paul greeted me and led me to my table. Han was my waiter. He was very polite, welcoming and informed me about all the options. A great crew is very telling of what the dining experience will be. Well, it was excellent! I ordered the spicy tuna rolls, spicy chicken and whole shrimp. It came with Kimchi, delicious sauces, broccoli, salad and rice. The spicy combination of heat with the dipping sauces was very tasty. Look at the photos. The chicken and shrimp not only looked good but tasted even better. I really enjoyed the entire cooking all the food at your table experience. This is the first time that I have cooked the food at a table. I like extra well done so it was perfect for me. If you need to cut the meat. There are scissors at the table to do so. I really enjoyed the cooking and could see how it would be a festive time for family and friends. Han is located right in front of the Mall. Mall parking is plentiful. It is a 4-minute walk to the restaurant. This place is packed on weekends. I went there at 3pm on Monday. There was plenty of people with enough tables. I will be back to Han BBQ in Burbank.
This is one of the best premium Korean BBQ place we have been to and it is AYCE! My partner is a professional bbq guy that knows all the meat quality and cooking. Even he was impressed but the quality of the meat. If you choose the medium tier which i recommend, it includes sushi, sashimi and carpacio, plus some cook to order Asian dishes like stir fried noodles, fried rice. The kimchi fried rice as so bomb, I want to order another one to take home!! It was loaded with bbq beef tons of kimchi and vegetables full of flavor. Even their lowest tier meat bulgogi taste better than other kbbq! The premium tier includes new York steak, Chuck Eye and Prime Ribeye. They all cook so well and absolutely delicious. The service is excellent. Always easy to get refills and find someone to help. The decor and dining rooms are spacious and nice. I love the outdoor patio, it is easy for the smoke to dissipate. The dining room was not smokey at all even with tons of tables cooking. This has to be #1 best kbbq.
My friends and I finally had the opportunity to come give this Korean BBQ a try. It was one of our friend birthday so we were able to take him out here. We always see it when coming to Burbank but haven't had the chance to come until last night. I made reservations off Yelp and we arrived on a Friday night, it was helpful since we didn't have to wait long. We went with the full all you can eat package and started off with the Short Ribs, New York Strip steak and Chuck Eye. We also got their California rolls, spicy tuna and truffle fries. The short ribs and truffle fries were the table favorite. The filet mignon, ribeye, marinated filet mignon, pork belly were out next round. My friend also decided to try their fried rice and they give you a big portion of rice. The service was attentive to our table and kept changing out the grill so it wouldn't get too smokey. We were really happy dining here and they give our friend a cheesecake to celebrate his birthday.
The food was awesome. I didn't really like the idea of cooking my own food because I cook all the time but I'm glad I tried it because I really enjoyed myself. It can be a bit pricey but you get what you pay for. My only "criticism" is that the table gets crowded quickly because of the grill in the middle and there were only 3 of us. But the food is 🔥
Starting with the fabulous clean modern decor and a warm welcome, we knew we were in for a tasty treat and an enjoyable experience. The first course, salad, with Kim chi and several accoutrements on the side, sealed the deal. Perfect dressing and crispy ice cold fresh lettuce. The meat was premium as promised and we were impressed with the smokeless grill. Literally no smoke! As a sushi addict, i was thrilled that Asian fusion could do sushi that is spot on. The truffle salmon roll is to die for! Loved the crab wonton and there is a full fledged beautiful bar and great bar tender, serving up anything you like, so I had a Cosmo for dessert at lunch, on the clock on a weekday. Sorry, I'm not sorry! ;) Thank you Han, Paul, Oak, chefs, hostess, manager and everyone at Han's. We're coming back with our besties for a double date!
It was really good my first time getting Korean bbq and they didn't disappoint. All the meats we choose were very well marinated and we just continue getting sushi rolls that we all really enjoyed. Would definitely recommend
Han Korean BBQ House joins the ranks of lovely KBBQ joints I've been to in SFV. The space was modern and clean with a really diverse crowd of folks. Between the music and chatter it was quite loud, so expect to raise your voice a little to chat with folks across the grill at your table. The menu was expansive with a fairly priced tiered selection, and the optional sushi and noodle dishes you could order with the AYCE table grill was so nice! The garlic noodles were delicious as was the bulgogi, thin brisket, and pork belly. The staff was on top of things with refills on drinks and sauces, and unlike most places it seemed like you could order well over 3 meats at a time (at the risk of a leftover charge if I recall correctly). We had a great, hearty meal and would definitely come back. I do prefer quieter places in KTown though. PS: one of our party forgot their keys and they had them safe and sound when we came back to get them 10 minutes before listed closing time. Thanks!
Wonderful experience So I came from out the mall because I parked in the parking garage by Macy’s. And I walked up at first I thought it was only bar seating and it didn’t seem like many guest out there so I stopped and asked to see if they were open and one of the workers stopped what he was doing and said yes they guided me through the double doors and to the front desk. The girl who was on the front fest greeted me with a smile and sat me down immediately and she told me to take advantage of the lunch special which I had 20 minutes left to order. I walked in at 3:35 ish so lunch ended at 4pm. My waiter was very kind and attentive. All the worker’s seemed happy to be there. What I order was the lunch special meat combo (marinated short rib + brisket) which was $18.50, served with white rice and banchan sides. I also ordered off the lunch special. All in all my friends was great. The workers kept checking on me different servers as well and all the dishes that I was done with and stacked and put them to the side. They came and collect those and I was able to take all my food to go. 6/10 Sangria $7, * first timer 1/10 Cucumber salad $6 * I was not expecting it to be a garlic, sesame seed type cucumbers, salad 7/10 Garlic jalapeño wings $11 *first timer 5/10 Garlic noodles $11 8/10 Bulgogi roll $9 * first timer 9/10 Mochi cream strawberry ,mango and green tea Grand total $86 ish
Han Korean BBQ House is a hidden gem. For under $40 a person you’re getting great quality all-you-can-eat food. Some things to note: * Surprisingly high-quality sushi included; better and fresher than some sushi spots. * Meat was incredibly fresh and tasted great . * For our party of 3, they changed the grill grates four times during the time we were there! This is a huge plus because unlike other places that leave you with charred grease from reusing the same grates over and over, this place actually replaces it consistently. A must-visit for top-notch Korean BBQ, great service, and incredible value. I will definitely visit again. 5/5.
Really nice Korean barbecue place that serves all of the classics. The side dishes are decent, just kimchi, radish, and potato salad. The meat is very good quality and delicious. Managed to get full just ordering a la carte with 3 dishes of meat and 1 sushi sampler. The interior is huge and the staff are very helpful. The meat comes out very quickly so it would be a nice AYCE experience.
AYCE Korean BBQ + Sushi for Reasonable Price in Burbank While the meat and KBBQ is what draws people in, I really come here for the other stuff like the appetizers. Its great to have a limited sushi menu to break up the continuous plates of meat and they have plenty of other standout appetizers like the Dynamite Chicken Wings, Crispy Spicy Tuna Rice, Fried Chicken Dumplings, Kimchi Fried Rice, and my personal favorite the Crab Wontons. They give you large portions obviously to fill you up so you dont eat too much meat but thats the fun of it, if you don’t come here to just guzzle down as much meat as you can, it becomes a really nice variety experience.
The food was awesome. I didn't really like the idea of cooking my own food because I cook all the time but I'm glad I tried it because I really enjoyed myself. It can be a bit pricey but you get what you pay for. My only "criticism" is that the table gets crowded quickly because of the grill in the middle and there were only 3 of us. But the food is 🔥
I had a spectacular time at Han Korean BBQ in Burbank. As soon as I walked in. Paul greeted me and led me to my table. Han was my waiter. He was very polite, welcoming and informed me about all the options. A great crew is very telling of what the dining experience will be. Well, it was excellent! I ordered the spicy tuna rolls, spicy chicken and whole shrimp. It came with Kimchi, delicious sauces, broccoli, salad and rice. The spicy combination of heat with the dipping sauces was very tasty. Look at the photos. The chicken and shrimp not only looked good but tasted even better. I really enjoyed the entire cooking all the food at your table experience. This is the first time that I have cooked the food at a table. I like extra well done so it was perfect for me. If you need to cut the meat. There are scissors at the table to do so. I really enjoyed the cooking and could see how it would be a festive time for family and friends. Han is located right in front of the Mall. Mall parking is plentiful. It is a 4-minute walk to the restaurant. This place is packed on weekends. I went there at 3pm on Monday. There was plenty of people with enough tables. I will be back to Han BBQ in Burbank.
My friends and I finally had the opportunity to come give this Korean BBQ a try. It was one of our friend birthday so we were able to take him out here. We always see it when coming to Burbank but haven't had the chance to come until last night. I made reservations off Yelp and we arrived on a Friday night, it was helpful since we didn't have to wait long. We went with the full all you can eat package and started off with the Short Ribs, New York Strip steak and Chuck Eye. We also got their California rolls, spicy tuna and truffle fries. The short ribs and truffle fries were the table favorite. The filet mignon, ribeye, marinated filet mignon, pork belly were out next round. My friend also decided to try their fried rice and they give you a big portion of rice. The service was attentive to our table and kept changing out the grill so it wouldn't get too smokey. We were really happy dining here and they give our friend a cheesecake to celebrate his birthday.
This is one of the best premium Korean BBQ place we have been to and it is AYCE! My partner is a professional bbq guy that knows all the meat quality and cooking. Even he was impressed but the quality of the meat. If you choose the medium tier which i recommend, it includes sushi, sashimi and carpacio, plus some cook to order Asian dishes like stir fried noodles, fried rice. The kimchi fried rice as so bomb, I want to order another one to take home!! It was loaded with bbq beef tons of kimchi and vegetables full of flavor. Even their lowest tier meat bulgogi taste better than other kbbq! The premium tier includes new York steak, Chuck Eye and Prime Ribeye. They all cook so well and absolutely delicious. The service is excellent. Always easy to get refills and find someone to help. The decor and dining rooms are spacious and nice. I love the outdoor patio, it is easy for the smoke to dissipate. The dining room was not smokey at all even with tons of tables cooking. This has to be #1 best kbbq.
It was the best Korean barbecue experience. Everything was perfect, especially the grilled beef tongue melted in my mouth. The servers were very friendly and the service was very good. The interior is so clean and modern that it makes you want to come back anytime.
Starting with the fabulous clean modern decor and a warm welcome, we knew we were in for a tasty treat and an enjoyable experience. The first course, salad, with Kim chi and several accoutrements on the side, sealed the deal. Perfect dressing and crispy ice cold fresh lettuce. The meat was premium as promised and we were impressed with the smokeless grill. Literally no smoke! As a sushi addict, i was thrilled that Asian fusion could do sushi that is spot on. The truffle salmon roll is to die for! Loved the crab wonton and there is a full fledged beautiful bar and great bar tender, serving up anything you like, so I had a Cosmo for dessert at lunch, on the clock on a weekday. Sorry, I'm not sorry! ;) Thank you Han, Paul, Oak, chefs, hostess, manager and everyone at Han's. We're coming back with our besties for a double date!
It was really good my first time getting Korean bbq and they didn't disappoint. All the meats we choose were very well marinated and we just continue getting sushi rolls that we all really enjoyed. Would definitely recommend
Delicious food. Love Korean BBQ. They make the menu easy to understand & are always helpful in explaining all your options. A little pricy but it is good quality meat. Love cooking it because it’s tastiest when you eat it while it’s still sizzling and smoking. So good.
One of the best AYCE KBBQs I have been to. For the price of the AYCE, its definitely worth it too. When we go we order the miso soup first thing. I'm not a big fan of miso soup, but I actually love eating the soup here and it helps kickstart and settle all the food we plan to eat. For our meats, the go-to is the bulgogi, spicy bulgogi, and the brisket. All really good, and the seasoning on the spicy bulgogi is flavorful. It can be chewy depening on the cut and how fatty it can be, but still gold. The star of this place is the sushi. I fell in love with the spicy salmon roll, it's so simple yet my favorite. The salmon tastes so fresh and the texture is divine. In a way, it melts in your mouth. The spicy tuna roll comes in as a close second and the portions are perfect. The rainbow roll is perfect if you like yellowtail. There really aren't any other sushi rolls that feature the yellowtail, so the rainbow roll is the next best thing to enjoy each type of fish in one roll. There's also the truffle salmon roll, unfortunately I do not recommend it with the truffle oil because of how pungent it is. It masks the flavor of the salmon too much. Unless you really love truffle oil, I'd say omit the oil when ordering. Of course, we have the side of rice to compliment the meats. The cucumber salad is refreshing on the side, but there's too much garlic than needed for my taste. Also love the kimchi and pickled radish complimentary on the table. I'm not a fan of kimchi, but yet again this place does not disappoint and I do enjoy eating it as well. Definitely coming back here for my kbbq needs! The service is steady, they don't leave you alone for too long and they check on you at the right times. And they're easy to catch for any quick questions or additional orders. The inside and outside are nice, and they have TVs set up to watch any games that are on for the night.
One of the best AYCE KBBQs I have been to. For the price of the AYCE, its definitely worth it too. When we go we order the miso soup first thing. I'm not a big fan of miso soup, but I actually love eating the soup here and it helps kickstart and settle all the food we plan to eat. For our meats, the go-to is the bulgogi, spicy bulgogi, and the brisket. All really good, and the seasoning on the spicy bulgogi is flavorful. It can be chewy depening on the cut and how fatty it can be, but still gold. The star of this place is the sushi. I fell in love with the spicy salmon roll, it's so simple yet my favorite. The salmon tastes so fresh and the texture is divine. In a way, it melts in your mouth. The spicy tuna roll comes in as a close second and the portions are perfect. The rainbow roll is perfect if you like yellowtail. There really aren't any other sushi rolls that feature the yellowtail, so the rainbow roll is the next best thing to enjoy each type of fish in one roll. There's also the truffle salmon roll, unfortunately I do not recommend it with the truffle oil because of how pungent it is. It masks the flavor of the salmon too much. Unless you really love truffle oil, I'd say omit the oil when ordering. Of course, we have the side of rice to compliment the meats. The cucumber salad is refreshing on the side, but there's too much garlic than needed for my taste. Also love the kimchi and pickled radish complimentary on the table. I'm not a fan of kimchi, but yet again this place does not disappoint and I do enjoy eating it as well. Definitely coming back here for my kbbq needs! The service is steady, they don't leave you alone for too long and they check on you at the right times. And they're easy to catch for any quick questions or additional orders. The inside and outside are nice, and they have TVs set up to watch any games that are on for the night.
Really one of the best korean BBQ I was in LA. Really comfy interior, no food smell as in usual bbqs, means its great vent system here, great service, our server was nice and attentive. Great fresh meat, I really like taste of rolls as well. I would say this place comes to my top list in LA, was surprised to see such a low rates in reviews.
We were seated right away and got our order taken within 5min or so of being there. The food came out quick and they were quick with cleaning up empty plates and refilling drinks. The food was great. Our waiter was very nice! We will definitely be going back!
So for lunch, they have a special 1 meat, 14.99, with plain white rice. So we got brisket (cut very, very thin) and tenderloin. We also got complimentary salad (that was good). And really, that's enough for me. The white rice came late. Now get this. They had fried rice with meat for 11.00, but they said it's 2:30, so I'd have to pay the 16.00 unless I wait till 3. Lunch special is till 4. So I don't know. I also think they slid a slice of pork belly with my brisket (it had that funky taste). But overall, it's a good experience.
Around that current rating ⭐. Good place to have sushi rolls, salmon sashimi and Korean BBQ. Prices are okay. Garlic noodles, salmon sashimi, and kimchi fried rice are definitely a must try. Meat quality is decent but definitely try marinated wagyu and ribeye . Sushi roll isn't that good in my opinion and can be improved. Recommended to any people for craving sushi roll and BBQ at the same time.
Decent spot, lunch specials are great!! Food was great and service was excellent. Nothing like cooking up food on a hot plate grill right at your table like that!!! Really tasty quick, and filling barbeque. The outside seating and full bar are also pretty amazing as well. Great ambiance and atmosphere!!! Recommended
So for lunch, they have a special 1 meat, 14.99, with plain white rice. So we got brisket (cut very, very thin) and tenderloin. We also got complimentary salad (that was good). And really, that's enough for me. The white rice came late. Now get this. They had fried rice with meat for 11.00, but they said it's 2:30, so I'd have to pay the 16.00 unless I wait till 3. Lunch special is till 4. So I don't know. I also think they slid a slice of pork belly with my brisket (it had that funky taste). But overall, it's a good experience.
Around that current rating ⭐. Good place to have sushi rolls, salmon sashimi and Korean BBQ. Prices are okay. Garlic noodles, salmon sashimi, and kimchi fried rice are definitely a must try. Meat quality is decent but definitely try marinated wagyu and ribeye . Sushi roll isn't that good in my opinion and can be improved. Recommended to any people for craving sushi roll and BBQ at the same time.
Decent spot, lunch specials are great!! Food was great and service was excellent. Nothing like cooking up food on a hot plate grill right at your table like that!!! Really tasty quick, and filling barbeque. The outside seating and full bar are also pretty amazing as well. Great ambiance and atmosphere!!! Recommended
Han is kinda iconic now that it’s been mentioned in a famous comedians stand up set. So I had to show them some love. I’ve been here for both dinner and lunch and it’s delicious. The lunch combo is honestly one of the best deals in burbank for what you get. The selection of sushi and bbq is pretty good. I would say it’s very friendly for the American audience. I do with they would consider having pork jowl on the menu but it’s okay. The staff is always so nice and attentive to us. I’m not sure if one of the back of the house staff was going through a bad breakup or their girl left them cause they were blasting old school r&b. Their heartbreak is my win cause I like that style music. Anyway they let me take home my kbbq which most places don’t so thank you! Will return for more food. Highly recommended.
Han is kinda iconic now that it’s been mentioned in a famous comedians stand up set. So I had to show them some love. I’ve been here for both dinner and lunch and it’s delicious. The lunch combo is honestly one of the best deals in burbank for what you get. The selection of sushi and bbq is pretty good. I would say it’s very friendly for the American audience. I do with they would consider having pork jowl on the menu but it’s okay. The staff is always so nice and attentive to us. I’m not sure if one of the back of the house staff was going through a bad breakup or their girl left them cause they were blasting old school r&b. Their heartbreak is my win cause I like that style music. Anyway they let me take home my kbbq which most places don’t so thank you! Will return for more food. Highly recommended.
Not clean, wary of their food quality. First time dining here and it was shady all around. First the guy shows up with two preloaded trays of sauces stacked on top of each other and left it that way - meaning the bottom of the top tray was soaking in the bottom tray...yuck. Then, as my husband was eating the potato salad, he chewed on a piece of metal that he thought was a staple. They took it to the manager and he came back to let us know it wasn't a staple but from a metal scrub brush...he was apologetic and said they'd do something at the end of the meal as they take this seriously. I was nervous eating the meal scared to discover something else and also this made me question how they store their meat. Then the bus boy came by the table next to us with a nasty cart that just made me lose my appetite. In the end the manager took $9.97 off the tab - I guess that shows how 'serious' they take this and how 'sorry' they are.
Not clean, wary of their food quality. First time dining here and it was shady all around. First the guy shows up with two preloaded trays of sauces stacked on top of each other and left it that way - meaning the bottom of the top tray was soaking in the bottom tray...yuck. Then, as my husband was eating the potato salad, he chewed on a piece of metal that he thought was a staple. They took it to the manager and he came back to let us know it wasn't a staple but from a metal scrub brush...he was apologetic and said they'd do something at the end of the meal as they take this seriously. I was nervous eating the meal scared to discover something else and also this made me question how they store their meat. Then the bus boy came by the table next to us with a nasty cart that just made me lose my appetite. In the end the manager took $9.97 off the tab - I guess that shows how 'serious' they take this and how 'sorry' they are.
Everything started as good experience till the end. The food was good, but the service was very rude. It was my birthday,my husband took me there as a surprise dinner. When we first got there, my husband told the host Sean that it has my birthday. He said that they bring dessert to wish me a happy birthday as a courtesy.As the time passed by my husband reminded the waiter George about my birthday when I went to the restroom cause he wanted to be a surprise.The waiter George told him not to worried about it that he will take care of it. Right before asking for the check ,my husband got up and went up to the waiter George to ask him for the surprise dessert and to sing happy birthday.The waiter George replied very rudely he had forgotten about it and that it was already too late and that they needed the table cause there was other people waiting.My husband told him that he has reminded him before twice about it and the waiter George only said sorry I can't do anything.At the moment my husband couldn't believe what his ears were hearing,he came back to the table so angry and embarrassed with me because he wanted me to feel special since that was the whole purpose of the dinner. I told him not to worry about it, but deep inside, I felt discriminated and humiliated by host Sean and the waiter George actions. My husband paid the bill, we left the restaurant; feeling very unhappy and disappointed on the customer service with the customers specially being our first time.So now you know,if want to go to a restaurant where there going to give you a horrible service,you know where to go!!.😤😢
Visited this restaurant with 4 of my friends because of how amazing a friend suggested it to be, but I know now not to go back nor suggest this restaurant to anyone I know. Being able to order took very long had to keep calling my waiter whenever I wanted to order more meat and the meat would take very long to arrive that delay ended up cutting into our 90 min sitting time that they offer. Food didn't have much flavor; prices were a bit too high and was charged an automatic gratuity of 18%. As we were leaving after paying, the waiter Paul came running yelling at us saying we were leaving without paying and even after the lady at the front told Paul we had just paid Paul still didn't believe her and had to print out his receipt for him to see. He then walked away without a single apology for the embarrassment he caused our party Infront of everyone. Thank you, Paul, for making sure we do not return and for us not to suggest this restaurant to anyone we know.
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201 E Magnolia Blvd #281, Burbank, CA 91502
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201 E Magnolia Blvd #281, Burbank, CA 91502
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Cada 100 punts de score = 1 punt de recompensa
Acumula Punts
Els workers obtenen 2x punts per partida
Canvia Recompenses
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