Excellent service from Elio. Special thanks to the chef for the great food.

First time, did not disappoint! Elio was a great host and Rolando a great cook! Will be back

Irma was the best!! She was super knowledgeable of the menu and made my momma’s 50th birthday the best! ❤️ we had 21 people in our party and she gave us top notch service.

We had a birthday party for our daughter’s 8th birthday - adults/parents included. The staff was so awesome - very accommodating and so thoughtful of the kiddies! We will definitely be back - thank you!!!

This place has an outstanding view of the bay. The service is cheerful and very helpful. I came here during lunch time which isnt the usual, though they do have separate menus available with different portions and price points as well. I had a feast of a lunch with 2 entrees, a starter and a cocktail and for what it is, 50 dollars is a very reasonable price range. The yakisoba is nicely flavoured and the meat is juicy and delicious. The cocktail.. i had the cucumber collins and it was.. interesting. I enjoyed it but i see why its a hit or miss.

Great food. The chef is very skilled. Has been working in the same restaurants for 20+ years. The lunch menu is cheap. We had the two item meals with soup, chicken fry rice, and vegetable included. The chef did a lot of tricks in front of us. Quite impressive.

+5

Emilio and the other staff were wonderful. Everyone had a great time. Thank you for making my daughter’s 19th bday memorable.

I like to visit this location because of the great happy hour options and prices. Philip is another reason we like this location. He is always attentive and greets us like friends rather than just a customer. It’s nice to be remembered when we visit. Oh and the waterfront views are priceless. Food is delicious as always. I enjoyed the $9.00 Wagyu burger during my last visit.

Amazing food, service and experience. Our cook and server were awesome. I’ve share many special family occasions and will continue to come and make more good memories.

Our server Elio is always SUCH an amazing server to us! He’s quick and always remembers the small requests we have. James the cook is the best cook hands down here. He always has such great conversations with us and cooks our food perfectly everytime!

Wonderful food. Awesome chef and server, Emio. Would definitely go back.

Elio service made our experience wonderful! He was very attentive to our table and was very polite and amazing! We will definitely be back because of the amazing service we received from Elio!

What a blast! We had so much fun and the food was delicious!! Our server, Elio was beyond attentive and helpful. Our chef, Narvin provided a fun experience and made it feel inclusive. Will definitely be back!

Elio was an outstanding server—very attentive, welcoming, and professional throughout our visit. He paid close attention to detail and made sure we were well taken care of the entire time. He truly helped make our Benihana experience enjoyable.

Today we celebrated my child and grandma’s birthday at Benihana’s Burlingame. We received excellent service from the moment we walked in. Our waitress Irma Martinez, frequently checked on our table and ensured all our needs were met. We had a delicious meal and a great celebration with family. Thank you to our waitress Irma for great customer service and making my child and grandma’s birthday extra special.

Elio was an amazing server. Attentive and super kind. Always checking up on us. Highly recommend!

It’s always an amazing time, I enjoy watching the show the chefs are pronominal. Elio was an incredible waiter checked in on the table multiple times, any time the drinks were looking low emoji was there asking if we needed refills, had great recommendations on what to get from the menu very satisfied. Excellent service. Had Grace and Rames check in on the table, I couldn’t help myself but tell them how wonderful the experience was, it’s great to see management on the floor making sure everything is running smooth. I enjoy coming here and will continue to come.

Once again !!! love Benihana, the food amazing and the service. Thank you very much to Irma for taking care of us today, very friendly and kind.

Sai was most attentive to our table, always checking on us, and was very hospitable. Kept up our satisfaction with his stellar customer service, highly recommend, staff here are like no other. Give deepest respects to the staff, like Sai, and always keep in mind the staff act to entertain and serve you with utmost integrity.

Our waiter Elio was extremely attentive and on top of everything we needed. He was kind and provided top tier service. Our chef James was very entertaining and did a wonderful job preparing our food. The overall experience was amazing and I will definitely be returning in the near future.

Elio was a great host and very attentive/fun! Made our son’s birthday extra special. Thank you!

5 stars for both Elio and Joaquin! Elio was attentive and prompt to our order. Our chef, Joaquin, cooked an amazing meal. They are a powerhouse duo who truly care about their guests. We’ll be back for sure!

Elio was wonderful and they made the time special and food was amazing. So so nice. Kids and adults were all happy, entertained, and well fed. Worth every dime. Thank you!

We had such a wonderful experience at Benihana, and a huge part of that was our waiter, Elio. From the moment we sat down, he was friendly, attentive, and made us feel genuinely welcomed. He anticipated our needs without being intrusive, kept everything running smoothly, and had such a positive, kind energy throughout the meal. Dining here can feel busy, but Elio made our experience relaxed and enjoyable. He went above and beyond to make sure everything was perfect, and it truly showed how much he cares about his guests. If you’re dining at Benihana, ask for Elio you’ll be in great hands. We’ll definitely be back!

Elio has been an absolute pleasure and gave us such a wonderful experience and was so attentive and thoughtful I will be coming back

I had a great experience this year celebrating my birthday at Benihana’s! I’ve been coming to location for over 10 years to celebrate my birthday and I can honestly say things are changing in the right direction! The manager greeted with a smile and excitement!! It felt welcoming! Our server Elio had a great personality, interacted with everyone at the table and he also smiled the entire time. The chef James had all the jokes and gave us a great show! Absolutely enjoyed my experience.

Irma Martinez took wonderful care of us. We felt completely taken care of and will definitely be back. Our chef Jauquin was amazing. He was fun and entertaining and our food was perfect. I LOVE lemon on everything and he accommodated with generosity. Our whole experience was phenomenal. This is one of my favorite places!

Amazing experience always. We've had Elio the most amount of times as our server and we're always so happy when we get him assigned to our table as he's so attentive. Always remembers us as well. Love this location out of all the others we've tried.

We had a wonderful experience at our local Benihana. The food was absolutely delicious—fresh, flavorful, and cooked perfectly. Our server, Elio, truly made the night special. He was attentive, friendly, and made sure everything ran smoothly from start to finish. Great food and even better service. We’ll definitely be back!

Great service. Everyone was so kind. Joaquin is an amazing chef! Happy new Year!

The food was great but they seem to be very short staffed. We waited ~30mins to have someone come get our order. The staff is kind and nice but they don’t have enough of them. So if you come, come with patience. The food is fabulous. The wait was worth it.

The food was amazing! Benihana has hibachi food down to a science and I only prefer them. The view at this location is top tier. I visited this location a couple of years ago, when I was visiting the area and fell in love with the view. It's off the water and by the airport. Watching the planes fly in and out of the airport is my favorite part. I brought my cousin here, this time, for his birthday. He loved it and is a Benihana fan, like me. Our server, Marcus, was phenomenal. We had a little food allergy misunderstanding/mishap and Marcus addressed it very promptly. I'm grateful for his response to my mom's allergy. Alphonse took care of the matter, swiftly as well. We look forward to visiting again when we are in town and hope to have Marcus again.

This was a great way to celebrate a birthday. They made our evening special! Everyone enjoyed their food and had a great time. Elio and. Eric (our cook) were very attentive and provided great service.

Elio and Zane are amazing, above and beyond service with the food to match!! Definitely will be back to see them.

I came with my kids for the first time and they enjoyed it and laughed at a few tricks they did. Elio was such a great server. He was really friendly and on point. Our chef Joaquin was pretty funny. My kids said he reminded them of Ratratatouille

Kim was really cool, and the chef who served us was as well. Name of the chef was Soul also Thanks for singing me happy birthday as well. Amazing service and the food was good, and they did tricks with the food, it was an amazing experience. I would recommend this place.

Elio, gave us absolute VIP treatment, I have been coming since 1982 and usually come to Benihana minimum three times a month. His excellent service, attention to detail and wonderful care made our dining experience stellar.! Thank you, Elio, this is the kind of service that all restaurants should provide. My dad is almost 95 and Elio had it so very special .

An absolute amazing experience. I've always came here for special occasions. Benihana Burlingame never disappoints my family. Especially the waiter Elio, we always request him as our waiter. He always checks in on us and provides a positive manner.

Elio is a wonderful and very attentive! Also Juaquin is a great teppanyaki chef! He grilled my A5 and Lobster to perfection! Benihana Burlingame does not disappoint!! Ps - Irma served us at lunch as well and she was wonderful!!

James who was our cook was absolutely amazing. Food was prepped and cooked perfect. Awesome job with the pac man fried rice!!Great performance!! Derek our server was very attentive and prompt. Kept drinks flowing and attended to all our requests!! Thank you

Hostess greeted us as soon as our foot stepped in. Seated us in choice seat. Day upgraded as we met Philip. Kind and professional service . We just returned from a world trip and Philip can hang with the best of them. Great send off to our last flight home and to end a wonderful world journey! 10 Stars 🌟 In my excitement I forgot to mention that the food was delicious. We enjoyed sliders and sushi. The vibe was great too! We definitely will return if we visit the Bay Area again!

Our server Metmet was the most attentive person. And Hibachi chef was so fun. The food was delicious as well. Will be back to celebrate the next bday in our fam!

Our server was amazing! Always attentive! Thank you Irma! We will definitely be back!

The food was delicious. Sai was great and very attempting with us. It was our first time at Benihana and we will come back for sure. I also want to praise Roland, the cook, he was amazing.

My family and I went to Benihana’s to celebrate my nephew’s birthday tonight. We were seated in one of the private areas with two other couples, who were very nice to speak with. Our server was wonderful, our chef, Esdras (sorry if I misspelled the name) was personable, funny, and everything tasted excellent! He also made sure not to cross contaminate (we have people in our party with allergies). Our server (didn’t catch his name) was so attentive and kept our drinks filled. What made me want to write this review was that our chef was asking to show our table the colossal shrimp, because we’d never seen one. The manager, Ramez, (sorry if I misspelled that), happily went to bring out the shrimp. Ramez came out smiling and handed the shrimp to our chef while he enthusiastically showed us the shrimp. It was truly colossal! This is a very busy location. We come here several times a year and service has been hit or miss. But tonight, we had the best experience! I don’t know if they’re under new management or what, but tonight was a wonderful display of a business that’s well run with a competent, professional, and friendly staff. The small act of the manager listening to his staff and going to get items himself is an example of what I consider great leadership. I’ve worked in the service industry before and I was happiest and our business made the most money when we had leaders that worked WITH their staff to ensure the flow keeps moving. Tonight, we witnessed a well-oiled machine of a popular chain restaurant that keeps their staff happy. I am very impressed with our experience tonight. Thank you Benihana!

Irma was wonderful and attentive! She made our son’s celebration very special and memorable. Misael made it a fun experience at the table and got many laughs and smiles from our boys. Thank you Benihana for making this a lovely memory for our family!

Thank you for the excellent service. Sai is very friendly and the best. We had a wonderful time and look forward to returning soon!

Elio was wonderful. He was super attentive, Nice guy! Place had a very kind a nice warm atmosphere.

Our lunch date was a 10/10! Food and service was great. Our waiter Elio was awesome and friendly. He was understanding of our special request for my son’s meal, he has autism and is particular about his food. We really appreciated that :) our cook Esdras was funny and fast and the food was made perfectly! Made my mom’s birthday extra special ! Thanks so much guys!!

Our server Elio was the best. He was super personable and really went above and beyond to take care of us. He even remembered us from before. Our Chef Zane put on an amazing show and our food was delicious. Thank you to both of you for making it one of the best experiences we’ve ever had there.

Marie Villarosa

Had a great time at Benihana! Our chef was awesome—fun, engaging, and the food was delicious. Elio was the best server/host—super friendly, attentive, and made everything easy and enjoyable. Great vibes all around. Definitely coming back!

Thereza Stenius

We had an absolutely amazing time at Benihana! The atmosphere was fun and lively, and everything from the food to the overall experience was fantastic. Elio, our waiter, truly stood out — he was attentive, friendly, and made sure we were taken care of the entire time. His service really elevated our time and made everything run smoothly. From start to finish, the service was excellent and we felt genuinely welcomed. It was a great experience all around, and we’ll definitely be back! 🍽️✨

Paul Afeaki

Irma was our waitress and Zane was our chef. Irma was phenomenal!! So polite and great. Definitely will be coming back

Mary Wilson

Philip was excellent. Attended to our multiple request. The pickled ginger hits different in the Hibachi chicken rice.

Sharen Ghatan

We have traveled all across the globe for Benihana and the best chef that ever has been is named James and he is here We love him! He is so talented. I have never had salmon so tasty in my whole life. Thank you for a magical birthday celebration!!🎉

Mariah S

I’ve been coming to Benihana’s for many many years and I’ve never had an experience like this past experience. James A was a phenomenal chef. The Flavor of the food was outstanding. Extremely personable and outgoing. You can definitely tell he loves what he does. I will be back only if he is cooking. Wow. Thanks James for a great experience.

Erika Galavis

lol Great experience at Benihana today! We arrived right at opening, and the staff was already making sure everything looked perfect. Irma took care of us and was amazing; friendly, attentive, and always checking in. She explained everything clearly and kept our drinks refilled. Joaquin was our chef, and he made the experience fun with his humor while still being very professional. The food was delicious, cooked perfectly, and the restaurant was clean. We’ll definitely be back! ⭐️ ⭐️⭐️ ⭐️

K S

The Soup and salad could be a lot better. Our chef, food and staff were very impressionable. They charge $8 each for fried rice with chicken.

Carmel D

Thank you for another amazing dinner for my birthday Benihana! Of course the food is always delicious and everyone loved it! Shout out to our server, Elio - you're the best...thank you and for taking care of us guapo! The chef was awesome too!

B A

I had sushi here today and it was absolutely delicious. The fish was fresh, the rolls were well-balanced, and everything was beautifully presented. The service was attentive and friendly, making the whole experience very pleasant. I also really enjoyed the atmosphere — cozy, lively, and perfect for enjoying a nice meal. Overall, a wonderful dining experience that I would definitely recommend to anyone who loves quality Japanese food.

Vilma Orantes

We had a fabulous time with our family celebrating a special birthday. Elliott’s service was outstanding. Made our visit feel fun & comfortable. We could’ve stayed longer. Highly recommend this Benihana location. Beautiful views & great service!

Kimberly D

We came for lunch to celebrate my mom’s birthday and our chef’s name was James. He really made my mom’s birthday extra special. He really went above and beyond. Starting with his warm, fun & friendly vibe, to his awesome cooking skills. He even did a few different/new tricks just to keep things fun & interesting.🤩 He was super attentive and made sure we were all full, smiling and satisfied. And of course the food was absolutely delicious as always! James is the best chef I’ve had so far! Also, I forgot to mention that he even got my mom to order her steak cooked to “medium” instead of well done. First time she’s done that ever! Now that says something! lol We’ll definitely be back soon and hopefully we are lucky enough to get James as our chef! 👨‍🍳 Huge thank you to James! 😁

Wholehearted Kids

Gersonxc was amazing ! Excellent entertainment, food preparation and kindness. Loved his personality and attentiveness to our party.

Cindy Enriquez

Irma was excellent! She was very attentive to our needs and very courteous. James the chef was too! He is so funny and entertaining. I loved my experience at Benihana today. Will definitely be back!

Kurt Mahimer (쿠마 Kuma)

It is my first time in Benihana. Server Ello & Chef James gave us a comfortable & warm atmosphere to eat & enjoy the meal altogether. If I am to come back next time, I would have to ask to easy on my butter. All in all, it was a great shared experience.

Tiarahmae Tiongco

I’ve been celebrating my birthday and other special occasions at Benihana Burlingame every year since 2016, and this recent visit was one of the most remarkable experiences I’ve had. Our chef, James, didn’t just cook for us—he truly connected with everyone at the table. From start to finish, he went above and beyond with both the food and the overall experience. His cooking skills were incredible, but what stood out even more were the new and exciting tricks he performed that we hadn’t seen before. James made the evening unforgettable, and he’s the reason we’ll keep coming back. We’ll definitely be requesting him as our chef again and again! Highly recommend this location for both the food and the fun. Thank you, Chef James, for making this celebration so special! 🎉

As I Walk In Today Friday February 06,2026 At Benihana Burlingame And was Greeted By The Reception And Ask Where To Choose to be seated and ask me to follow him and escorted to be seated. As he hande…

Been here over the years as couple and for birthday parties and always good food and service

Been here over the years as couple and for birthday parties and always good food and service

Been here over the years as couple and for birthday parties and always good food and service

Been here over the years as couple and for birthday parties and always good food and service

This place is basically a landmark given how long it has been here. Came here many times for special occasions. Given the current price tag on the menu, this is deemed a special occasion restaurant…

Came here for a friend's birthday. \nHad a reservation and was seated quickly. \nService was good. Sail was our chef, he's funny. \nSoup was a bit on the salty side. \nI didn't get a chance to fini…

Came here for a friend's birthday. \nHad a reservation and was seated quickly. \nService was good. Sail was our chef, he's funny. \nSoup was a bit on the salty side. \nI didn't get a chance to fini…

I came with my family for lunch and Irma was fantastic. She was very attentive and help me dad understand the menu. She was on top of my mom and sisters drinks I just git a coke ... lol.\n\nJoaqu…

Extremely busy and there is a wait, but, the service and food makes up for it. I enjoy the tricks during meal service.

Our chef, James, was exceptional, talented as well as highly entertaining & engaging for the 2 young children with us. The food & cocktails were excellent as was server, Jorges. This was my first ti…

The food was wonderful, including their meat. Jessica, our server, was hard working, efficient and awesome. The location is convenient.

The food was wonderful, including their meat. Jessica, our server, was hard working, efficient and awesome. The location is convenient.

The food was wonderful, including their meat. Jessica, our server, was hard working, efficient and awesome. The location is convenient.

We had the most delicious dinner at Benihana in Burlingame CA on Mother’s Day. The chef James prepared our food exactly as we liked with cooking techniques we hadn’t seen before. Cooking expertise …

For a more, well less elaborate experience, the bar section has tables that are right on the window that views the bay. Perfect for a more intimate experience and conducive to conversation. I canceled my reservation and had the best experience ever at this location.

Large party of 9 so seating was real tight. It's a fun long dinner experience especially for kids. Chef was playful with fun shaped food and knife tricks. The food quality was meh - ordered the seafood platter stir fry but the shrimp was less fresh vs the calamari. Would rec the surf n turf with some red meat instead. Plenty of cocktail options.

Our server James was amazing!! We’ve been coming here for over 20 years and this was one of the best experiences we had. Food was extremely tasty and James took the time to ensure we were all satisfied.

I recently dined at Benihana and was thoroughly impressed with the main course, especially the fried rice, which was absolutely delicious. However, I found the Fried Calamari to be quite disappointing—it was the worst I’ve ever tasted, and I usually order calamari whenever I dine out. On a positive note, our server, Philip, was exceptional. He was attentive, knowledgeable, and provided great explanations of the menu offerings. Thank you, Philip, for making the experience enjoyable!

Benihana is one of those places that you don’t just go to for dinner—you go for the show. It’s the classic special occasion spot, and we’ve celebrated everything here over the years: birthdays, anniversaries, and probably a Tuesday or two that just needed a little flair. We’ve visited this Burlingame location several times, and reservations are definitely the move. On a recent Monday night, it was pretty quiet, and we were seated right away. Only one other group shared our hibachi table, so we had a few empty seats between us—love the extra room to spread out! 🍹 DRINKS: As always, we kicked things off with drinks. The cocktail menu is solid, with plenty of sake, beer, wine, and some rotating specialty cocktails. Right now, they’re running a “Dragon Bloom” series—highlight: margaritas with homemade dragon fruit sour syrup. There’s also a bubbly number called Pink Paradise (Prosecco + grapefruit liqueur + rosemary), and a Sweet Heat Paloma with tequila, blood orange, lime, grapefruit juice, and a spicy chili-salt rim. If you’re not drinking, no worries—they’ve got non-alcoholic options like lemonade, tea, soda, and a nostalgic classic: Ramune. 🥢 SAUCES: Each meal comes with their signature ginger and mustard sauces, both excellent for dipping everything in sight. Pro tip: ask your chef for “ice cream”—a.k.a. garlic butter—and thank me later. They’ll pop the cup right on the grill to let it melt slowly into buttery magic. I shamelessly ask for multiple refills throughout the meal. It’s THAT good. We even order extra containers of the garlic butter to take home. The price went up recently from $5 to $7.50, but honestly? Still 100% worth it. 🍤 FOOD: You’ll find a few appetizers like dumplings, tuna tartare, calamari, edamame, and shrimp tempura. There’s also sushi available if someone in your party isn’t into hibachi (but like… why are they here?). We usually go for the main hibachi entrées. I always order the Benihana Trio—filet mignon, colossal shrimp, and chicken. It’s the holy trinity of protein. My partner swears by the Land ’N Sea, which pairs filet with scallops. The scallops, grilled with garlic butter, are insanely good. You can customize your entrée by adding lobster, shrimp, scallops, or even a NY strip if you’re feeling extra. These dishes come as part of a six-course meal: soup, salad, hibachi shrimp appetizer, veggies, mushrooms, rice, green tea, and a scoop of ice cream or sherbet to end on a sweet note. Word to the wise: upgrade to fried rice! Yes, it’s an extra $7.50 per person. Yes, you’ll regret it if you skip it. It’s part of the experience, and tastes way better than the standard steamed rice. We also like to throw in an order of noodles on the side ($7.50 as well), because, balance. 🍨 DESSERT: We’ve only ever had the included dessert—scoop of ice cream or sherbet. I go rainbow sherbet every time, and my wife loves the matcha. If you’re celebrating, they’ll jazz it up with whipped cream, a cherry, and a candle. Cute, simple, and the perfect cool-down to finish the meal. 📸 EXTRAS: Toward the end of the meal, a staff member usually offers to take your photo. If you say yes, they’ll print and frame it for you on the spot. Not sure if it’s just for celebrations or for everyone, but it’s a nice keepsake to take home (along with your to-go box of garlic butter, obviously). ⚠️ ONE NOTE: We’ve had mostly great visits here, though there was one time they were seriously understaffed and the whole meal dragged out to over 3 hours. That was a bummer, and we took a bit of a break after that. But we came back recently to celebrate our anniversary, and it was back to the high-quality, fun dinner experience we remembered. 💸 OVERALL: Benihana isn’t exactly budget dining, especially if you’re having drinks or splurging on extras—but it’s always a good time. Between the dinner-and-a-show vibe, the garlic butter obsession, and the celebratory energy, it’s a worthwhile splurge. If you’re in Burlingame and in the mood for hibachi theatrics, come check out Benihana! IG: @bbnem.eats

+5

Wish the cooks did more exciting tricks like they used to. The past few times we had done. I noticed they do an onion trick at the end of that about it. Our server Elio was helpful!

Celebrating a birthday. We were seated at the hibachi table with some unfriendly people decided to eat on the sushi side. Marcus was a very pleasant waiter. He listened to my allergies. Had an unexpected incident with yum yum sauce on my Ahi Tuna wasn’t aware there’s shrimp sauce in it had the food remade and was charged for the food that was discarded but removed later after speaking with the manager who gave me push back. The view is very pleasant.

Been here a dozen times at the least, food is pretty consistent but service varies. The chefs each do different tricks and cook a bit differently from one another, so your experience will vary. Service as a whole also can be either very efficient, constantly checking in on you and helpful, or barely visible and rare to see. The view is also really nice, beautiful to be at during sundown with the dining room being nicely lit with an ocean view. Just know unless your in a group of 7-9 you will be squeezed in with random people.

Nice location and ambiance. Great view of SFO and ocean. Lots of parking. Clean bathroom. customer service so good, I came back twice. Will visit again

Celebrated an early Thanksgiving dinner here with fam and it was the kids' first time - they were very excited to see the "fire show." Luckily we made a reservation because it seemed super busy the…

We had a nice birthday lunch experience yesterday. Good value considering the amount of food (from the regular lunch menu) including soup, fried rice, veggies (zucchini and onion), choice of meat…

Can to celebrate a few birthdays. Unfortunately, the service was so poor. The cooking show was even bad and it is so expensive. Not worth going...Terrible hostess, server, cook and food.

Stayed at a nearby hotel and dropped in for drinks and apps in the bar. We had been here a few times many years ago and were surprised at how dumpy the bar area has become. It looks like they have de…

Stayed at a nearby hotel and dropped in for drinks and apps in the bar. We had been here a few times many years ago and were surprised at how dumpy the bar area has become. It looks like they have …

The food was consistently good. Chef Zane provided a nice show. Server Derek was efficient. Expect a loud ambiance as other guests bring young children.

The food was consistently good. Chef Zane provided a nice show. server Derek was efficient. Expect a loud ambiance as other guests bring young children.

The food was consistently good. Chef Zane provided a nice show. Server Derek was efficient. Expect a loud ambiance as other guests bring young children.

Reopened to indoor dining with "limited capacity" and took the grandkids there. Had reservations, but line going into restaurant for people waiting to "check in". We were then told to go outside &…

Reopened to indoor dining with "limited capacity" and took the grandkids there. Had reservations, but line going into restaurant for people waiting to "check in". We were then told to go outside &…

Elio's service was superb. He always checked on us to make sure we have everything we needed. He's an asset to your restaurant. The food was great but the steak could probably do we less salt. Other than that, everything tasted good. The teppanyaki grill should be cleaned.

Food was okay, but for the price you can get better food elsewhere. The place was very crowded, we had a reservation at 7:45, but was close to 9PM by the time we were seated. It was very busy, so it took a lot of time for food to arrive as well. It was very loud thanks to a large, noisy dinner party seated next to us.

I sat in the bar so I didn't have the traditional BH experience. Food was average. My server was great. Sat near the bar and didn't hear much but the bar tender running his mouth, swearing and complaining to his co workers about his car loan. Hey seemed to take pride in the fact that he could swear loudly. Fully ruined my atmosphere and dining experience.

This was our first experience at Benihana so was expecting the server & chef to spend some additional time explaining things through, but that didn't happen. The restaurant was extremely crowded being Christmas Day - long wait despite reservation and valet parking line was long too - probably that was the reason Having said that - it was still a great first time experience, service was good and the food was great. The other guests on the table were friendly and made for great companions

William Cook

So insanely busy. Luckily we arrived just before the crush of craziness. Too many cars for valet to handle with not enough room to park em all. We each tried different dishes from their special Benehana 5 course special. I ordered the hibachi steak Med.rare and recieved well. Salad came quickly nothing special there. The others ordered great appetizers Tempura shrimp looked the best. The sushi Dragon roll was eaten with lots of love and others said it was so much better than the California roll that I tasted . It was bland and disappointing. I ordered the hibachi shrimp as my appetizer and was truly disappointed as it was 3 little size 26-30 count size. The chicken fried rice we had to add lots of soy to make it tasty. The one lone Mai Tai drink was great. I asked and got a hot tea that was Luke warm at best. The bar was so crowded as was the lobby gauntlet trying to depart. The bar was four people deep waiting to order drinks over the top of counter customers.

Jason S

This restaurant was very loud. So much so that you couldn't hear anything the chef said. The food itself was very mediocre. I expected more from a famous chain like Benihana. There are better hibachi places in Sacramento where the chef entertains you and isn't grumpy.

+2

This location is right on the water so it should be lovely, but the building is a bit dated. The service is average and the food is great per usual with the Benihana standard.

This location is right on the water so it should be lovely, but the building is a bit dated. The service is average and the food is great per usual with the Benihana standard.

This location is right on the water so it should be lovely, but the building is a bit dated. The service is average and the food is great per usual with the Benihana standard.

It's been a few years. Boy have the prices went up. For three of us it was $250 with three beers and a soda. The food was good but the pricing was too much.

It's been a few years. Boy have the prices went up. For three of us it was $250 with three beers and a soda. The food was good but the pricing was too much.

Love this place usually but something I notice is the food takes forever but does not come out hot. I just ordered pick up and waited 25 minutes only for my food to be lukewarm. Not the first time …

Gone downhill....food is quite a bit worse than recently and service is nasty, slow and lethargic. Had to wait 20m for check. There's better places for tepanyaki around.

$$$ prices are scary 😱! First you walk in and the decor is ugly with cream colored walls and little to show for so what the ambiance cause its ugly! Come on, you get about .25 cents of onion soup 🥣 ,.50 cents worth of salad 🥗 , $2 worth of rice 🍚 and $5-8 dollars worth of meat or seafood. How does that add up to $50 not including a soda which is about another $5. Come on! I know you have to make a profit but stop with the price gouging. I will never go again!!!!!!

Make sure to check the pictures I’ve shared below before considering a visit to this place. It’s really dirty—oily and greasy ceilings, rusty spots, and utensils that weren’t even clean. The whole place felt like a mess, though I’ll give credit to the chef’s performance and the service from Mehmet, who did a great job. The restaurant itself is very old, and the staff at the front desk come off as cold and rude, with a noticeable attitude. I’m not saying I expected to be treated like royalty, but for a place that markets itself as upscale restaurant, some basic politeness would’ve been nice. And just to be clear, I’m not even talking about respect here.

+2

Do NOT use their tip system in their card readers when paying for your check with a card. My sister and I split our check and I pressed the "20%" button for the tip thinking it would charge me 20% of…

We had reservation at 6:30 pm. We got there 6:20 pm. At 7 pm , the manager said we would have to wait for another 45 minutes. Do you call this "Reservation"? 75 minutes? Would you wait after 7 pm…

We had reservation at 6:30 pm. We got there 6:20 pm. At 7 pm , the manager said we would have to wait for another 45 minutes. Do you call this "reservation"? 75 minutes? Would you wait after 7 pm…

Our chef, 'Sa.." was rude, the service wasn't that great. Overall, my experience was disappointing. Will never dine here again.

My lobster tail and my wife’s ribeye were extremely salty, and the cocktails tasted like water. Even my Diet Coke tasted like watered-down soda with sugar added. I paid $272.00 for two people, and I deserve much better food and drinks!

First time at a Benihana. Ordered at 9:06p. Said ready at 9:34p. Waited until 9:55p for food. Paid $55.48 for a KID MEAL and cheesecake slice. So overpaid and waited over 20mins past pick up time. 6-8 employees at the host stand the entire time, including 1-2 suits (assume managers). Watched the hostess (?) walk through the waiting area with my cheesecake in her hands. A few minutes later, watched another girl walk thru with a box asking where girl #1 went with the cheesecake. Literally couldn’t believe it. No salad dressing. Honestly, most annoyed I tipped for this crap service and pissed I paid for this crappy food I had to microwave because it was cold. This is what the hype is about? Not sure I get it. Also, valet only parking? Ok? You realize you’re FAR from being an establishment fancy enough to require valet right? Restaurant was soooo dingy. Yuck to this entire experience.

Edit: Being drenched in ice water and then asked to complete a long survey is not customer care by any standard. Do better. Original: Unfortunately, I did not enjoy this place at all. It was extremely loud and noisy, and the seating felt very narrow and cramped. The whole experience felt rushed, with the staff focused on efficiently moving guests through rather than creating a pleasant atmosphere. We were there for a team event, which made it even more disappointing. To make matters worse, at the end of the evening a waiter dropped four to five glasses of ice water directly on my back. All that was offered was a brief apology and two napkins, which felt completely inadequate given the situation. Overall, not a relaxing or enjoyable experience. I would not come back.

Beef Julienne and Shrimp This is my go-to lunch special at Benihana when I get the chance to visit on a weekday. Today, my family and I went to Benihana for lunch again. There were two other families besides us, and they, like us, were looking through the menu, seemingly searching for something. I asked first, “Why isn’t the lunch menu here?” The other person replied, “I was looking for that too!” We called the server over and asked if they had the lunch special. They said they did and brought us the menu. Why didn’t they give it to us in the first place? Why not provide the lunch menu when it exists? Isn’t that bad business practice? Maybe that was where my dissatisfaction began. Today, the food was noticeably less enjoyable compared to other visits. The beef wasn’t cooked evenly, and the vegetables were inconsistent in texture. What about the table behind us? They also weren’t given the lunch menu. Everyone at that table ended up ordering from the dinner menu, spending $50–55 per person for lunch. I can’t help but think this kind of business practice is wrong.

+6

Worst experience! Ruined our Valentine’s Day. All this place cares about it making money and they do not care about their customers. We had a reservation and arrived 10minutes early. They had no parking and we had to park on the street and walk three blocks to the restaurant. Then when we checked in, we had to wait about 1.5 hours to be seated. I understand that it is Valentine’s Day but why wouldn’t they spread out the reservation times knowing that it would be busy? Maybe because all they care about is making money and not providing good service. Then once we sat down at the table (which they squeezed as many people as possible into) we still had to wait about another 20 minutes to get a drink. At this point it was almost over two hours waiting (with a baby in our hands) and no food. We ended up leaving and just ordering takeout at home. Worst dining experience have ever had in my life. I would recommend this establishment try a little to care for their customers.

I took my son to celebrate his birthday today, and unfortunately, our experience was disappointing. When we were seated, a drop of grease fell on me, and the table was greasy. I told a nearby waiter, but he didn’t do anything since it wasn’t his table. Our own waiter, however, resolved it promptly. Drinks took a long time, even though it was just opening for dinner and the restaurant was nearly empty. The biggest issue was with the chef. I was seated in front of him, and all the smoke from cooking blew in my face because the exhaust fan wasn’t on. When I asked if it was okay to move, he just said, “I don’t know” and continued working. Later, he served the wrong food because he didn’t account for our new seating. When I tried to order a steak for my son, he told me to go through our waiter, but by the time I did, he had already cleaned the grill and was leaving—again, no communication. The only positive was the busser, who was attentive and helpful. While I understand there’s a system to follow in the kitchen, better communication and basic customer care would have made a huge difference.

Dru L

I’m not expecting amazing food from Benihana — I know it’s about the experience. But basic service should not be this bad, especially at this price point. We went on a Saturday at 11:30 AM, right after opening. There were only a couple of tables seated. Despite that, our empty soup and salad bowls sat on the table forever. The table is already small with the teppanyaki grill taking up most of the space, so leaving multiple empty bowls per person is just careless. The biggest issue was the server. Plates weren’t cleared, no check-ins, and even simple requests were ignored. We wanted an extra bowl for fried rice (which we paid extra for), and no one came by. I had to grab a tiny dish myself. I even tried asking another staff member — nothing. This wasn’t a busy rush; it was poor attentiveness. Food-wise, the steak was tough, chewy, and overly salty — I literally bit into a huge piece of silver skin. The shrimp and calamari were fine, but not $50-per-person fine. When you’re spending about $600 for a group, you expect at least competent service.

Mike Farida

We ordered filet mignon and shrimp. They used to bring out a small fillet steak for each person that ordered cook and slice it and serve it. They brought a bunch of scraps from the end of the tenderloin that is grizzly fatty and chewy. When I complained about what they were cooking, they brought a manager, and he stated that this is what they are being sent currently. I asked so you are serving garbage to everybody and charging ridiculous prices? Nobody ate their steak or enjoyed it, and the manager did not have any other solution.