Jen Hernandez

Homeboy with the dreads, and the jewelry on his dreads seemed hella annoyed. He wasn’t rude, but he was short with his answers and gave an annoyed look just because I was trying to order. The place was empty, and I was at the drive-through and when I pulled up, he just had this very annoyed look and when I said thank you he just closed the window no type of manners. He just really seemed like he hated his job. I hope his day gets better.

Nose2wind

Been a while since I visited a Long John's. It turned out better than expected. I decided to try something not fried. They offered Salmon or Shrimp. Pretty good stuff. Grilled, seasoned over rice with 2 sides. I tried Waffle Fries and Slaw. Both were tasty. The service was helpful. I would return. 😋

Michael Duke

Today the food was not as good or seemingly as fresh as usual. The fish and chicken were moist and tasted ok but we're more greasy than I usually get here. The rice was over cooked quite a bit but surprisingly I was ok with it. Not an unpleasant meal but not the experience I expect from multiple visits.

+3

Front counter girl is to interested in her phone, gave me attitude, and she kept slipping and dropping stuff with her velociraptor nails. Crap customer service gets old. The young man at the front counter guy was cool, and the cook did his job well. If you like your fish extra crispy like I do, DO NOT say extra crispy at this location. It’s perfect as is.

I bought 2 Fish and shrimp. This was the worst meal the only part that was edible was the coleslaw. The fish and shrimp was obviously reheated, which made them tough and dry. I called to complain the guy who answered said they would remake my meal. I drove out of my way and passed Golden Chick who has wonderful Fish and cooks it to order. I wasted my time and money. I stopped eating at this location years ago but thought I'd give them another try. This was disgusting!

Susan English

I went through the drive through and ordered a fish and shrimp combo. Went on my way - when I got to the office, there were no shrimp. Not one. I called to ask for a credit for the missing food. They said they "couldn't" do that. But, they said, if I'd drive the 13 miles I'd driven, they'd make it right. Most disappointing.

Amjad Rizvi

The place was not very clean. It had bad odor. The furniture was old and had stains. The bench was torn. The shrimps were loaded with salt. The fish was very oily and not fresh. We complained about the food and the employees said they cannot do anything about it, that's how it comes from the company. They refused to refund our money. Would not visit again

+6

Oil was old you could taste it when you ate the food... The chicken was real greasy not good greasy but all over your hands greasy 🤢. My wife said the fish was over cooked with grease dripping off of it. The lady at the window must of just started or never worked a fast food before. Been years since I ate long John silvers and really was looking forward to eating it and I won't go back to any ever again it was that nasty. I love hush puppies and they were even nasty. Place needs closed down !!!!

I have always been a fan of long John Silvers, but I can see why so many of them are going out of business. The one in Carrollton Texas is a disgrace. The store is filthy the restrooms are filthy. Now let’s talk about the food. The shrimp were way overcooked the bad was dark dark orange, and the shrimp was rubbery. They had no tiger sauce and in the receptacle no ice in the coat machine. It was just an all-around bad experience. I will not be coming back.

The Edge

Garbage Garbage Garbage!!!! Look at these ridiculously prepared hushpuppies (see the pictures). Anyone ever seen long john silvers hushpuppies that look like this? I ordered an 8 piece family meal & asked for everything to be cooked fresh. After waiting several minutes for fresh food, these are the hushpuppies that they gave me. While still in the store I opened the box & this is what I saw, so I showed the heavyset manager & he said "we just cooked them, they're fresh." I told him these awful looking things are hard as a rock & he asked "what do you want me to do, their fresh." WOW," I said to him & then I said I don't want any of this food & he said he can't refund my money because I used the long john silvers app, so we just threw the whole order into the dumpster. This place on Midway road has to be the worst managed restaurant in the dfw area. They continue to serve this type of garbage, & the powers that be do "ABSOLUTELY NOTHING" about it. I guess this is why they are struggling to stay afloat. DO NOT SPEND YOUR MONEY HERE!!!!!

kai est

Please my friends, do not eat here. There is cross contamination at this location. There were molded shrimp in the walk-in cooler. They use the same batter for fish and chicken. Allen (AKRAM ARIDI) who is the general manager does not care. VIVEK RANA, does not care. I will ensure the health inspector is called due to this location's poor basic communication with customers and basic safety food safety. Disappointing, because it shouldn't take all of this. No one wants to fill out a feedback card just for it to be ignored. And no one wants to publicly post the unsafe worksfae happening behind the counter. Someone should listen because there are kids eating this stuff.

Alexis Villalobos

This place used to be good. Big portions and less pricey. Now they barely give you anything and I spent 32 on 2 plates that's crazy. The manager was not the greatest and deserves a talk from his upper hand. He treated gus workers very poorly. Never going back to this location at all.

Mimi

This is the last time I tried this long John Silvers the fish is overcooked to the point that the crust is so hard you can’t eat it. The fries are old and you can’t chew them in the house. Puppies were so full of grease that when he took a bite that the grease dripped out of them. The guy that took my order. I had to tell him four times. It was real simple, real simple order man. This is what I’m talking about when it’s about customer service where is it and where is the quality of the food we’re paying for this is trash. I won’t be eating there again.

Hannaa Elg

That lady at the window needed to be fired !! I went in my lunch break .. as i pull up i said give me one second .. mind you my car is loud so most of the time i need to be talking loud .. she got offendes because i told her give me one second .. she repeted in a sarcastic voice “ SHE SAID GIVE HER A SECONd NOW” Then i started placing my order and she was like “ nah pull up to the window “ So i go to the window she doesnt even greet me and she was like DONT BE YELLING AT ME LIKE THAT.. so i told her i wasnt yelling my car is loud i dont know if you can hear me .. she just ignore me and goes like what you want now? … WORST CUSTOMER SERVICE AND SPECIALLY IN THE MIDDLE OF ADDISON .. she is rude . Has no manners and no ethiquettes on customer service .. i ended up leaving when i was going to place a big order

Nuzhat Ahmed

Now I know why this place has a 2.5 star rating! We ordered a family meal, came with 2 sides.requested coleslaw and fries. Brought it back home and guess what? Coleslaw was missing, fries were hard and stiff. The fish was fine. My husband was really looking forward to it. We live in Allen and just happen to be in that neighborhood in Dallas and decided to get it. Tried calling many times, no one answered. Disappointed! Please always check your order before leaving the place. Lesson learned!

Rick Shaffer

Waited over 30 minutes for food. Manager said because we ordered shrimp. But people order the same dish we did with other meals and got their food in under 10 minutes. They had finished the food and left before we got our meals. Manager didn't give a crap. Ill drive farther to get to another LJS. Will never return here.