Olaf's Restaurant

David Santos

Don't do Curbside. Ordered at 12:55pm arrived, I got to spot 7 and checked in on the app. 1:25pm and over 10 cars later I decided to go in. I asked if they had my order and they said yes but that It didnt show anyone checked in. I didn't argue and left. The burger showed it was ready at 1:05. What pisses me off is I was the only vehicle in curbside waiting for the longest time. They had a curbside order just sitting there for over 20 minutes and a vehicle park in a curbside parking space. I would use common sense to put 2 and 2 together. Just incompetence.

Ellenor Sprague

Some of the rudest staff ive experienced. The girl running the line was so incredibly rude to everyone around her, customers and staff. Not only did I wait 40 minutes for a 10 piece, I had to get my own drink cup from behind the register because the staff just ignored every customer in the lobby standing there waiting for help. On top of it all the food came out cold. Probably the worst experience ive had at mcd's. Will not return to this location.

Linda Stone

Every day, my granddaughter stops by there after school to get her a snack because she doesn’t eat lunch at school and every day there’s something wrong with her food today she ordered a five dollar meal, which is the double cheeseburger and the nuggets and then she also ordered an extra double cheeseburger Well, the nuggets were fine, but the cheeseburgers had nothing on them no cheese no ketchup no pickles no nothing just meat and bread the other day she ordered a five dollar meal. She got an extra six piece nugget when she got home she had only six nuggets when she should’ve had 10 then a lot of times their sodas are flat are they have only carbonation we’ve tried to call many times, but no one ever answers the phone no matter what time of the day we call this is a little ridiculous

Krystal P.

I decided to take my daughter to breakfast before school. We both were at the door by 6:34am. The door was locked and employees (2) inside having breakfast. Not one employee opened the door for us to enter. My daughter was so disappointed we planned on having our time together before school and have breakfast together. We went through the drive thru and ordered since they failed to open. Before pulling away I asked the Supervisor what time the doors open. She smiled and said usually when we have the time because we get busy. I then asked so at 6:45am they open not 6:30am? She rolled her eyes and said we had a line so thats why can't you see that? I told her I was here at 6:34am and no one but you all were here. She looked at me and rolled her eyes again, by that time it was 6:56am doors still not opened. So disappointed in the service and the lying they do to the customers. Check the Drive thru cameras to learn better customer service skills for the future.

D Q

Horrible McDonald's they don't hire like they say it's just all lies and the food was really cold the fountain machine didn't work the employees are nice but the manager and management should be fired for good for deceiving people about them hiring. Wendy's is a better fast food restaurant at least their food is nice and fresh and better management. There are roaches also crawling in this McDonald's and the men's restroom is always out of hand soap i hope at least the employees are washing their hands in the back because I was sick for a whole week after eating here be careful of this place. I hope corporate reads this and shut down this McDonald's for good.

Janice Mclane

They closed early, but didn't shut down their doordash or mobile app. Google didn't reflect it either. I purchased a meal for pickup, drive there, and they're closed for cleaning. The door had a hand written sign saying they closed early for cleaning. I cancelled the order via the app and now its taking a week for a refund. One star because this is annoying. If you close early then change your app to reflect this. Now my money is frozen. I was using points for a free sandwich so now I can't do that.

Vici Valles

Horrible service. Had to go back for food. The manager and her employees don’t think to speak to customers. From what the manager told me the look she gave me was her letting me know that was my food and I should’ve known that. I was one of three people waiting on an order. The first and last time I go to any McDonalds.

NiaNia Missy

They always forget something and then give you attitude if you bring it up. They park you somewhere and then forget about you until you have to go hunt down your food. This has happened multiple times. The location on Yorktown is better, and I’d rather drive further.

Helen Nicolous

they took too long to order the pizza. it's supposed to be for kids. they have a jumper in there that you have to pay $30 for socks to get into the jumper. it's ridiculous. it's supposed to be something for kids to enjoy, but it's just a big old bill. it's not fun. it cost me about $400 for nothing. not a good place to enjoy yourself. Chucky comes out maybe 30 minutes. don't even know he comes out and he goes back in there. he doesn't even sing Happy Birthday like you used to

Krystal Aumada

Literally went here ordered on the app 15 mins before gettign there they had me park up front for 20 mins for food. Everyone behind me and before me got thier food. They finally come to me and realize they forgot my food and blamed it in someone taking it off screen. This is beyond unprofessional and a waste of my time. 3 fries and 3 burgers take 30 mins and more because i had to wait for them to make my order? Insane.

Samantha Limon

Crew member wendee & manager Marie on the overnight shift completely ruined our meal. So we ordered on the app & we arrive to grab our food & were told that they didn’t have McFlurrys because it’s late & the machine is off; but they can’t refund us because we used the app. So then offered us to come back another day we said no , she gave us cards for a free sandwich. Ok i guess. So we waited about 15 minutes for our order , then we get the bags and the fries were STALE & OLD . I immediately, very frustrated but calmly asked “ can you please remake the fries? These are old i want fresh fries. “ she says ok then takes the bag. Well like 1-2 minutes : later she comes back & gives me the same fries we gave back but they are hot!? So what she THEY did was throw the same fries back into the fryer. & hand them back to us & we didn’t notice till we drove off. i called & Marie was rude & unhelpful & said they wouldn’t do that & its not her floor anymore.??? We spent $40 on food & this is what we got for our 2 large fries . No McFlurrys and no refunds. McDonald’s has gone down so badly but this store specifically needs some serious training on working fast food.