Abraham Paredes

Order done right. Just wished they gave me a trenta ice water with my purchase of 3 drinks. I guess times change.

Adriana Mora

This place makes perfect drinks. Never disappoints. All crew members are super nice, polite and happy to work… you can just tell. It shows. Great job you guys! I have never had an issue here with my drinks.

Chio

I stopped by to purchase a medicine ball drink through the drive thru. My total was $4.45. I handed the barista $5.45. She put down that i only gave her $5.25 so she gave me 0.80 back. Please check your receipts! I had to park and go inside to get my correct change back.

Authentic Reviews

Have had some issues lately. Over filling my personal cup. Got some liquid on my laptop. Also bought a mug and the inside broke. I was having issues with the app but they said nothing they can do without a receipt. Totally understand but not my fault the quality of the cup sucked. Very disappointed with this location.

+4

Horrible experience!! We get in line to get a drink before working Coachella. We order, get to the window, 1st off, there were about 10 people standing by the window, no one greets. My husband had to greet them to get their attention. THEN, we hand them out card and they say they aren't taking cards YET no one informed us. I asked what they're doing for people with no cards and the girl couldn't answer so I ask for the manager. She come and immediately explains no cards and that they told me at the window. I explain they DID NOT because I would not have ordered. But they need to have a sign BEFORE people are trapped in the line. She asks for my card and the machine magically started working. I understand that computers stop working, etc but this store needed to be pro- active and informed is PRIOR to getting into the lane. I'll never go back there.

Mandi Mills

You think after being greeted at the counter I’d be helped. But no. The Asian girl was too busy stocking pastry’s and checking a $20 for the drive thru. No one was in the place. Actually the manager was talking to an employee on the floor for training. I heard her entire schedule. You guys need to get it together.

Matt zZZzzz

WHEN i walked into this establishment i wasn’t greeted although the person in front of me did… which was AUTOMATICALLY giving bad vibes. Then when it was finally my turn to order the guy RAN from the register and proceeded to stock instead of taking my order and i waited for 10 minutes to order a simple cup of water.. TERRIBLE service, PLEASE fire that person.

Jesse Vazquez

Worst Starbucks in the valley. Don't come here

joey ronald

Incredibly slow service, ordered my drink 10 minutes before my arrival and had to wait another 15 for just 1 grande drink. If you're ordering here, be sure to order within a lot of time in advance!

Marcela Rios

I ordered extra vanilla foam on my matcha and they didn't even put any . I pay extra did not have time to go back in . The green tea I ordered tasted like sugar water with a hint of color. Upsetting they can never get the order right at this starbucks . Avoid it unless you want watered down items or not getting what you order.

Stephanie Soto

Went the other day to this location, I wanted the brown sugar oatmilk size venti. They stated they didn’t have venti cups. I advised them that’s fine , just put it in a Trenta cup. They said they can’t do that , they can only give me a grande. I told them the grande and venti are almost the same price so I don’t want to pay for a grande . I even asked for the manager and he said the same thing. I did reach out to Starbucks customer service so hopefully this can be resolved. You would think a manager would at least offer something or ask what he can do to rectify the situation but no. Anyways I hope this Starbucks location retrains management and employees on customer service .

Ian Felix

This Starbucks is just not good, been here plenty of times and they always mess up simple instructions. Like cmon they can’t even read and put caramel drizzle, they also didn’t even let us finish our order and cut us off when ordering. It was also 10PM so they might’ve been tired, I’ll give them that.