Marissa Bush

this location never has ice cream and the service here has gone down.

Donna

My husband came in this evening (10/30/25) and ordered multiple items. As he waited for his order, he became aware that the staff's attitude certainly changed to one of being annoyed and inconvenienced by his large order. Staff's attitude started to border on rudeness, as laughing and side looks made it seem that his weight was also being targeted given that it was a large order. This is very disappointing, may want to remind staff that customers should always be treated with respect.

Ted

Customer service is a joke. Had to wait in the drive through for my order. Got our breakfast finally and headed back home. Got there without a sausage egg McMuffin. Called the store to inform them and they asked if I was going to come back tomorrow to get the missing item. Then the manager said they would just “write my name down” so when I came back they would make the missing item… so I get to go back out of my way to get the item you left out? I’ll spend my $30 elsewhere

Alan Brewer

I just picked up a curbside breakfast order. My Egg McMuffin did not have Canadian bacon(or any meat) on it. And I was missing my spicy sausage McMuffin. My order number was 1990.

Crissy Reed

Food was cold and tasted like it was old and sitting all day guy in the window was really rude

Schätzi Kelly

I would not recommend this location. Save your time and go to Chick-fil-A. This was my first and last time visiting here, and unfortunately, it did not meet expectations. I assumed the experience would be different because it's located in Conway. My order was incomplete, and I ended up paying for food I never received. The staff at the pickup window were rude, and when I tried to address the issue, the situation was not handled with care. To make matters worse, the team member raised her voice at me in front of my young children, which I found very disrespectful. I believe missing items could have been easily resolved, but the lack of professionalism and disregard for customer concerns was disappointing. I prefer not to engage in conflicts or arguments, especially in a public setting.

Ashley Clay

I used to love this location, but their food isn’t good anymore. It’s going downhill this past year. The burger patties are overcooked and dry to the bone. The fries are not fresh. It’s obvious these have been sitting out and dipped back in the hot oil to not have to make new ones. They are disgusting and soaked with oil. We threw away the majority of the fries. Spending $32 for a family of three on fast food on a Thurs at 6 pm during prime dinner time, and this is what we get? Dry burgers and cold, oil-soaked fries! No thanks. Will try the one on Dave Ward from now on (if we even want McDonald’s anymore!).

Markii Landry

Not enough food to feed a bird. $10 for small pack of apples and chicken nuggets- forgot tiny container of fries in one so my kids had to split the other between them. By all means, make McDonald’s poorer quality than it already is but don’t charge more.

Damaris Arnold

I used to frequent this location because it is a mile from my house, but will likely not return for awhile. I recieved apple pies this morning that were past the Enjoy By Date. The apples were dried out. Some were shriveled and hard while others were gummy. I went back through the drive thru and had minimal but pleasant conversation with the staff and yet the young lady rebagged the same 2 pies and gave them to me with a smile.

Michael Whitcomb

Not open 24 hours. Arrived just after 3 am and there were people inside, but not available to service customers. When I asked to speak to the manager she stated that she wasn't aware of the 24 hour schedule and didn't have any food ready to serve to customers.