Sweetpea Adams

Nacho didnt have extra cheese or jalapeño peppers like I ordered and it barely had any sour cream. Then my daughter ordered a chicken strip taco. The chicken strip was old and she had no sauce on it. Then she ordered two softshell tacos and they gave her tacos with tomatoes and wasnt even was she ordered? I tried calling over and over. They kept the phone off the hook very disappointed The food wasn’t worth what we paid for it.ill be calling tomorrow to explain how my order was completely messed up and couldn’t even report it because they wouldn’t answer the phone . Very unprofessional.

Harlee Gauthreaux

Horrible experience!! The new robot system that they use for the drive thru is really inconvenient and it sucks. The guy at the drive thru window did not speak a word. Not one word!!!! Then I got my order, and stopped at the parking lot across the street to check our food and was missing/wrong items. We pulled back around to the drive thru line just to wait over 15 mins to get to the window. When I got there I told the same guy what I was missing and he turned around and spoke to his coworker and she spoke to me. He never said anything to me. Our food sucked and the service sucked. The quesadillas weren’t even cut!! Like no lines showing an attempt to cut it. 0/10 do not recommend!!

Mike Bonadona

This Taco Bell is alway, always out of items and it seems the manager doesn't care to do anything about it. Also they are scimpy on the meat in their tacos and burritos. there are to many Taco Bells that do way better, than to go to the Crowley Taco Bell

Johanna Alleman

This place gets my order wrong every time. I want to eat what I’m paying for, not something that is relatively close a bean burrito ain’t a 5 layer they are different prices and all if I order a box I want a box not a burrito and soft taco. Next time yall get my order wrong I’m calling the health inspector

A. Thibodeaux

Ordered online at taco bell. First off, they didn't have freezes. < no big deal if we actually got a refund like the lady said we would. I had a large and my bf got a regular. They gave us regular mt.dew for both drinks. You would think i would at least get a large bc I paid for a large drink. Next we got our food, checked it and the gordita didn't have any crunchy taco shell or cheese they just gave me a flatbread with taco stuff in it. They also forgot a stacker I ordered. So we went back to tell them this. First off they took our bag back into the drive threw and went through our bag to check for the other stacker!!!! They literally put their hands all over our food. So we got the bag back and there was STILL NO STACKER. If they would have just asked us instead of not saying anything we could have showed them our receipt the first time we had to go back. So we went to the drive through a third time to tell them. We didn't have a stacker. So the drive through lady said " I can show you you have the stacker. " so we pulled up and she said we only had one stacker to her I replied no we got two it's on my receipt and we show them the receipt. The lady got her manager I presume who told me they didn't see it on the receipt. Finally we were given our plain stacker by another gentleman. I literally can't get over that they looked through our bag ( basically alluding to us lying ) and put their hands on our food!!!!! Which is so unsanitary. I have severe OCD and I am a germaphobe so at that point I decided I wasn't gonna eat any of the food. Especially after having to go back three times for something missing. It happened around 10:40 PM on 7/31/25. Honestly I will be calling the health department tomorrow. ( you can say this is big back or whatever but it's about tacobell not playing with my money. ) I would also like to say we were never rude. I was frustrated the third time we got there but who wouldn't be. The situation was totally mishandled and I blame the manager on duty who didn't check our order with diligence ,didn't try to inform us we only orded one if it was clear to them we did and thought we ordered two, and didnt make the situation right whatsoever.

D P

Ever since the downgrade to the electronic voice box system to the drive thru.. the service and the smiles and friendly staff have gotten terrible They don't even really talk much.. awful service and the lady with tats on the hands used to be mostly kind.. now she is always angry...Ai does not always make things better.. it can be physiologically demeaning for the staff and the customer.... Taco bell used to be my comfort food.. now the experience had made me feel anxious and unsatisfied

maisy durand

Food is always cold!!! You call the store the manager says we should have said fresh. (I said fresh the guy at the window said they just dropped fresh food and it was all cold!) I’m sorry i didn’t know I was paying for old food!

Sam Paige

Paid four dollars for a slushy and waited in line for a very long time so when I got to the window, my slushy was melted because it was premade and I asked them very politely if he could remake it because it was watery and he told me no, and that that was a slushy and that's what it is and shut the window on me. If I pay for a $4 slushy I want it to be a slushy not a regular drink. If I wanted a regular drink I would have paid for that instead.

Kirk Bertrand

Worst customer service in fast food. Refused to answer me on intercom, and the manager refused to come take my order at the window when I clearly seen her employee acknowledge me and tell her I was there. One star is too high of a compliment for this establishments service.

Slim Dog

Food was terrible ordered two chicken quesadillas and both of them are burnt the managment is terrible there rude sombody needs to fix it and thats how they prepare it