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Ruth's Chris
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Dallas

Ruth's Chris

★★★★★ 4.6 · 0 reseñas

Bienvenidos a Ruth's Chris en Dallas Parkway, un rincón elegante donde la carne de primera calidad, servida con nuestra característica mantequilla y un toque especial, es la protagonista. Disfrute de una experiencia gastronómica excepcional en un ambiente sofisticado y acogedor....

Ruth's Chris

Steak house · Dallas

4.6 · 3,008 ressenyes Google

Ofertes disponibles

Sigues flexible, estalvia més

Sigues flexible, estalvia més

www.ruthschris.com
Yelp 4.0 (494) TripAdvisor 4.2 (195) Yellowpages 2.3 (3)

Sobre Ruth's Chris

Bienvenidos a Ruth's Chris en Dallas Parkway, un rincón elegante donde la carne de primera calidad, servida con nuestra característica mantequilla y un toque especial, es la protagonista. Disfrute de una experiencia gastronómica excepcional en un ambiente sofisticado y acogedor. Le esperamos para ha...

Bienvenidos a Ruth's Chris en Dallas Parkway, un rincón elegante donde la carne de primera calidad, servida con nuestra característica mantequilla y un toque especial, es la protagonista. Disfrute de una experiencia gastronómica excepcional en un ambiente sofisticado y acogedor. Le esperamos para hacer de su velada un momento inolvidable.

Què diuen els clients de Ruth's Chris

Ruth's Chris in Dallas is highly praised for its excellent service, delicious food, and comfortable ambiance. Customers consistently highlight the perfectly cooked steaks and attentive service from staff members like Jace, Zach, Brandt, John, Jenna, Cynthia, and Chef Q. It's considered an expensive but worthwhile experience.

Plats populars

steak (6) filet lobster Mac burger Ribeye sweet potato with walnuts stuffed chicken

Ideal per a

Parelles Celebracions Alta cuina Grups

Tip: Make a reservation, especially for special occasions or holidays, and consider asking for specific servers like Jace or Brandt for an enhanced experience.

Services

📶 WiFi 🅿️ Parking Accessible 🍽️ Déjeuner 🌙 Dîner 🥗 Vegetarian Coffee
🛋️ Cozy 🤫 Quiet 💕 Romantic Trendy 👔 Upscale 👨‍👩‍👧 Family 👥 Groups

Què veure a prop

Frankford Church
Patrimoni
A 661m

Frankford Church

edificio

Veure detalls

Dades de Wikidata

Preguntes freqüents sobre Ruth's Chris

Ruth's Chris es troba a 17840 Dallas Pkwy, Dallas, TX 75287, Dallas.
Ruth's Chris ofereix cuina steak_house.
Ruth's Chris té horari d'atenció. Consulta el perfil per horaris actualitzats.
Ruth's Chris ofereix els serveis següents: menjar al local, per emportar.
Els plats més recomanats a Ruth's Chris segons les opinions dels clients són: steak, filet, lobster Mac, burger, Ribeye.
Ruth's Chris és ideal per a parelles, celebracions, alta cuina, grups.
Ruth's Chris in Dallas is highly praised for its excellent service, delicious food, and comfortable ambiance. Customers consistently highlight the perfectly cooked steaks and attentive service from staff members like Jace, Zach, Brandt, John, Jenna, Cynthia, and Chef Q. It's considered an expensive but worthwhile experience.
Make a reservation, especially for special occasions or holidays, and consider asking for specific servers like Jace or Brandt for an enhanced experience.
3,008
Ressenyes
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Ruth's Chris

Opinions de Ruth's Chris Dallas

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Dr Ada Davis

I had waited an entire year to dine at Ruth’s Chris, so I walked in with real excitement and high expectations. The ambiance was beautiful, the atmosphere was warm, and the staff — especially my waitress — delivered 5‑star service from start to finish. They went out of their way to make the evening feel special, and that part truly exceeded anything I expected. But the food… that’s where the disappointment set in. The Seafood Tower was great — fresh, well‑presented, and honestly one of the strongest parts of the night. But everything after that took a noticeable step down. My 6oz filet mignon with shrimp arrived looking fine, but the flavor simply wasn’t there. The filet was overcooked and lacked seasoning. The shrimp fell apart. The mashed potatoes and creamed spinach were under‑seasoned and didn’t carry the richness Ruth’s Chris is known for. For a place with such a strong reputation, the entrée felt surprisingly flat. I ended with the crème brûlée, which was good — smooth, creamy, and a welcome recovery after a disappointing main course. And that’s what made the night so frustrating: The service and ambiance were 5‑star, but the food itself was a clear 3‑star. After waiting a year to come here, I left genuinely disappointed. I expected more — especially from a restaurant with this level of prestige. But even with the letdown, I would still return. The staff earned that. The ambiance earned that. And I believe the kitchen can do better. Hopefully management sees this, takes it seriously, and ensures the next experience reflects the standard Ruth’s Chris is known for. I’m willing to give them another chance — and I truly hope the next visit lives up to the reputation.

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Jake Black

My wife and I went there for my birthday dinner. I ordered a Caesar salad for my starter and my wife ordered the wedge salad. We also ordered the sizzling crab cakes which are my wife's favorite anywhere! We ordered the 11oz filet and jumbo lobster tail for our entre and brussel sprouts, lobster Mac and cheese and loaded whipped mashed potatoes for our sides. This meal was as good as any meal that I've ever had. The steak and lobster tail were cooked perfectly and everything else was amazing! Chuck was the manager that night! He was extremely attentive and made sure that we were happy throughout the evening. He was great! Alivia was our server and she was absolutely phenomenal! We will make sure that we have her each and every time we come back to Ruth's Chris! I highly recommend coming here to eat. It's not cheap, but it's so worth it!

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Aundrea Lawson

Had an amazing experience here! The food was absolutely delicious, the atmosphere was welcoming, and the service really stood out. Our waiter, Brandt, was fantastic—attentive, friendly, and genuinely made us feel taken care of without being overbearing. He gave great recommendations and checked in at all the right times. Because of him, our visit felt extra special. We’ll definitely be back!

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Sonya Kabali

⭐⭐⭐⭐⭐ I had such a wonderful experience at Ruth’s Chris Steak House! The food, service, and atmosphere were absolutely top tier. From the moment we walked in, everything felt warm, elegant, and inviting. Erin was our server, and she was amazing — witty, professional, and genuinely funny. I loved her humor! She made the entire evening even more enjoyable while still providing excellent, attentive service. She’s truly the best! Sarah, the hostess, was so friendly and welcoming. She made me feel valued and seen right away, which really set the tone for the night. Since it was Valentine’s Day, each table received a rose — such a beautiful and thoughtful touch! It was the perfect addition to an already wonderful experience. I would absolutely recommend visiting here and cannot wait to return again soon!

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Jessica Wong

What an amazing Thanksgiving meal @ Ruth’s Chris Steak House🙏. We had such a fantastic dining experience ! The Turkey was super tender and juicy, beyond words, Steak & Lobster tail were perfectly done at medium rare. The sides were in generous portion. Our server Austin was attentive, friendly and prompt despite a super packed dining hall. He made a bright start to our Thanksgiving day:) Highly recommended 🫶🏻

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paula chabolla

This was our first time and needless to say this was the best service we ever had. From the moment we walked in and were greeted. To the restroom stop and meeting the sweetest servers Angelica and Stephanie. Who gave the warmest welcome and were a joy to converse with. Even our waitress miss Alivia was very genuine and just Amazing. She gave the best service and did not miss with her recommendations. The porterhouse was cooked to perfection and the sides were excellent. We were occasionally checked on by the manager Mr Jeff, who did a great job making sure everything came out the way it’s supposed to. Everything came out wonderfully, couldn’t ask for a better night. Thank you for the excellent service and hospitality. Will definitely be coming back!

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Ralph Anjorin

My family and I had our valentines 💝 celebration here. The staff was very warm and welcoming 🙏. Ambience was nice, and the food was awesome and delicious. We were kept company throughout by a very kind and lovely lady(our waiter)named Terri. The manager was also very nice. I will definitely be coming back. I would also recommend this restaurant for those love a well cooked steak and seafood.

Nadine Harris
Nadine Harris

I had a great evening dining solo. Sat in the bar room. Ordered the 3 course: Cesar salad, filet w/ shrimp & garlic mashed, classic cheesecake. The meal was hot and tasty. A glass of Malbec was his as well. Overall a nice place for dinner.

Patrice Angwenyi
Patrice Angwenyi

The 5 Star service from Cynthia on a busy Saturday evening is what created an amazing experience for us. Upon arrival, Cynthia was attentive, kind, efficient, and friendly while managing her tables and even “adopted” us as our server never showed (?). She is completely wonderful and we want this restaurant to know how much of a gem she is!

Chef Jeffrey 2025
Chef Jeffrey 2025

What can I say? Ruths Chris steakhouse is absolutely superb in every category 👏.....my ribeye steak and giant lobster tail was the best I ever had.....staggering wine list.....restaurant, bathrooms and all employees were emaculate Just an incredible atmosphere and overall vibe......Ruth's Chris steakhouse is absolutely the best anyone could ever ask for..... Definitely stands toe to toe to Pappa brothers steakhouse If I could rate this amazing restaurant higher than 5 stars, I definitely would 😋....

Alexandra Heard
Alexandra Heard

The service was so good that I had to ask for the chef by name…Q the Chef. Q truly went above and beyond, making sure our food came out hot and the steaks were cooked perfectly, exactly how we ordered them. You can tell he genuinely cares about the experience and the quality of the food. It exceeded my expectations, and I’ll definitely be back to this location!

Matthew Buckingham
Matthew Buckingham

Sat at the bar for a quick drink and Stephanie in the bar was so hospitable. Not to mention makes the best martinis. Manager Brian and the chef Q both came and checked on my filet, which was served on a hot plate and perfect temp. I will be back!

Douglas Hollon
Douglas Hollon

Great Ribeye! Great 8oz Petite Steak! Baked potato, salad, bread. Cheesecake for dessert. Exceptional Service! Gluten-free options.

Nesha Latin
Nesha Latin

Ruth's Chris was great. The food was worth the price! My stuffed chicken was perfectly seasoned with a Cajun taste. It was tender, and the cheese and herb were the perfect blend. The lobster Mac was delicious. I have had better Au Gratin potatoes, so they were just ok. But all the food came out piping hot. For dessert, I had the molten cake and of course it was good. The ambiance/atmosphere was nice, so overall I give them a 9/10.

Laura Ebong
Laura Ebong

Brandt gave us attentive, courteous service. He is from New Orleans and gave us great southern hospitality. We felt immediately at ease. The appetizers and steak were outstanding. My favourite was the sweet potato with walnuts. This venue is unbeatable for atmosphere and cousine. Thank you, Brandt!

Lynn Hugh
Lynn Hugh

We had a late Christmas celebration at a cozy steak restaurant Ruth's Chris Steak House in Dallas with my sisters, and it turned into one of the most memorable meals we’ve shared. The atmosphere was warm and welcoming, perfect for catching up and enjoying each other’s company. We started with three appetizers that were bursting with flavor, then moved on to our main dishes, tender lamb chops, juicy steak, and perfectly stuffed chicken. Every bite was delicious. We added three tasty sides and ended with two rich desserts that we couldn’t stop talking about. Zach, our server, was kind, friendly and attentive, and the manager, Jeff, made us feel truly valued. Their hospitality made the night even more special. Honestly, it’s the best fine dining experience I’ve ever had, great food, great service, and even better memories with my sisters. I highly recommend this place to anyone looking for an unforgettable dining experience. ❤️🥰

matthew welch
matthew welch

Our server Alivia was fantastic! Came for Christmas Eve dinner with the family at 7… it was very busy! But they told us upfront and it was obvious how busy, that we would be seated 15/20min. Nice grab a drink and wait no big deal it’s very busy. This is my only gripe of the night is the bar was full and there is not standing or sitting room it got very crowded standing by the front. Got to our table and everything was as it should be and after we ordered our food our server came out 15 min or so and told us there was a delay with the salads because again it’s Christmas, she mentioned she wanted to be transparent and set proper expectations. She mentioned she was New working there, she handled the busy like a pro. We told her we were thankful for constantly checking in and offering drinks or bread etc. She mentioned some people were not as pleasant, I felt bad hearing that. If you read this review and you can’t be reasonable on the busiest and most joyful and cheerful day of the year, stay home. Anyways, good was excellent got the Xmas chefs recommended steak and lobster. It was fantastic. Cook perfectly. Lobster tails were fantastic as well. Just awesome! And again our server was great. Thank you and Merry Christmas Alivia (hope I spelled the name correctly)

Sandra Mitchell
Sandra Mitchell

Every bite was impressive and full of flavor. From the first dish to the last, the quality and taste stood out and made the whole meal memorable. An outstanding experience that easily deserves five stars.

Brenda Maxey
Brenda Maxey

Last night I celebrated my birthday at Ruth Chris Steak House, Dallas, TX. Prior to my arrival, the staff had sprinkled my table with happy birthday decor. The steak was seasoned to perfection. The side orders were generously portioned and delicious. The general manager, Brian Lingren, and server Olivia, were awesome. They had warm spirits and engaging conversations. The combination of the delightful staff and delicious foods, definitely is worth a visit. Thanks to Brian and the entire staff for making my birthday very special and memorable.

Bryan Senker
Bryan Senker

We decided to have dinner here the evening before Thanksgiving and had made our reservation weeks in advance. Upon arrival, we were greeted right away and seated immediately. This was our first time at this location, and the restaurant was very clean and nicely kept. There were already a few large tables dining, but the atmosphere still felt calm and welcoming. Water and bread service came out almost immediately, which was a great start. Our waitress, Jennifer, greeted us shortly after, took our drink and entrée orders, and was friendly, quick, and efficient all night. She provided excellent service from start to finish. The food arrived sooner than expected, and I have to say—this was probably the best steak I’ve ever had at a Ruth’s Chris. It was cooked perfectly and absolutely melted in my mouth. The manager also stopped by to check on us; I didn’t catch his name, but he was extremely polite and professional. Overall, an exceptional experience. Next time I’m in the area, I’ll definitely be stopping in again!

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Taylor J.

10/10 Ruth always eats ! But our waiter Brandt was amazing he definitely made the experience way better, next time you're in you should ask for him! He made sure we had everything and more and brough…

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Taylor J.

10/10 Ruth always eats ! But our waiter Brandt was amazing he definitely made the experience way better, next time you're in you should ask for him! He made sure we had everything and more and brou…

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Meghan S.

Everything went well! We had a lovely girls night! The atmosphere was phenomenal, food amazing and our waiters- John & Jenna were amazing. One of the best meals with the best service we've experien…

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Meghan S.

Everything went well! We had a lovely girls night! The atmosphere was phenomenal, food amazing and our waiters- John & Jenna were amazing. One of the best meals with the best service we've experien…

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Meghan S.

Everything went well! We had a lovely girls night! The atmosphere was phenomenal, food amazing and our waiters- John & Jenna were amazing. One of the best meals with the best service we've experien…

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Bob W.

Came to celebrate our anniversary. Zach was our server, excellent! Food was well presented and delicious. Great place to have a good dinner

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Bob W.

Came to celebrate our anniversary. Zach was our server, excellent! food was well presented and delicious. Great place to have a good dinner

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Stephon R.

Visited New Year's Eve for my Brother's birthday and had an amazing time. Food was delicious and drinks were right. Brian and Zack took care of us!

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Christine K.

The food was amazing! The service was awesome as well and the ambiance. It was very comfortable and relaxing but elegant. I had made a reservation to celebrate my husband's bday and they had the ta…

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Christine K.

The food was amazing! The service was awesome as well and the ambiance. It was very comfortable and relaxing but elegant. I had made a reservation to celebrate my husband's bday and they had the ta…

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Lauren E.

Jace H. @ the Dallas location is one of the best servers ever. Food was great. steak was perfection as was the service.

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Carley C.

What an incredible experience!! wine, appetizers, perfect steak and decadent dessert! Server Jace Hart provided superb service and great recommendations!Thanks for a great night out!

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Eddie C.

The food was amazing, the filet was delicious. The service was above and beyond. Ask for Jace he was very attentive and needs a raise! Btw the drinks 10/10. Would recommend coming back asking for J…

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Juillianna F.

Food was great! I had the burger. \nService was the best I have ever had. Stephanie was a good bartender and\nthe ambiance was amazing.

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Tasha C.

Great food and atmosphere. Our servers Whitney and Rob were amazing! They made sure to cater to our large group of 20 with ease and we never felt like we were waiting around.

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John D

This is an expensive restaurant but you get what you pay for. You pay for and get excellent service. You pay for and get excellent food. You pay for and get a comfortable setting where you can carry …

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John D

This is an expensive restaurant but you get what you pay for. You pay for and get excellent service. You pay for and get excellent food. You pay for and get a comfortable setting where you can carr…

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John D

This is an expensive restaurant but you get what you pay for. You pay for and get excellent service. You pay for and get excellent food. You pay for and get a comfortable setting where you can carr…

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John D

This is an expensive restaurant but you get what you pay for. You pay for and get excellent service. You pay for and get excellent food. You pay for and get a comfortable setting where you can carr…

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Frank N

Ruth's Chris has a Happy Hour! We went on a Sunday for Happy Hour. We sat at the bar area. You can sit at the bar, but the bar area also has high and low tables. We chose to sit at a high table. Wil…

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Thomas M

Ruth us the exception place to have a great steak although aka carts menu they offer a dinner that includes everything which was very good. Service was excellent meal fabulous. We plan to retire …

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Aaron

Ruth’s Chris Steakhouse in San Antonio delivered a truly memorable dining experience. I had the pleasure of visiting recently with close friends and family, and from the moment we arrived, it was clear we were in for a special evening. The food was very good — exactly what you’d expect from a steakhouse of this caliber. The quality of the ingredients was evident in every dish, and everything was prepared with care and attention to detail. What really elevated the evening was the service. Our server was friendly and attentive throughout the entire meal, striking the perfect balance between being present and giving us space to enjoy our conversation and catch up with one another. It’s the kind of attentiveness that makes you feel genuinely taken care of without feeling rushed. The atmosphere at Ruth’s Chris lends itself perfectly to meaningful gatherings — whether it’s a celebration, a business dinner, or simply a night out with people who matter to you. For us, it was exactly that. If you’re looking for a dining experience in San Antonio that combines quality food with warm, professional service, Ruth’s Chris absolutely delivers.

Eddie A. Bitar
Eddie A. Bitar

The steaks are very good, swamped with butter but full of flavor. Good cuts of meat as well, nothing wrong with how they serve it on a hot plate. Very enjoyable. The lobster mac and cheese is very bland, however, and not a recommendation. An overall very good stop for a juicy steak at any point.

Danielle Robinson
Danielle Robinson

I made dinner reservations Sunday evening for my gf and I. We were greeted and seated promptly! As we sat down we appreciated the ambience of the restaurant. Our server Jabori was very courteous and professional. We knew what we wanted right away, we decided on the chef's suggestion of the filet and lobster tail. I was surprised it wasn't accompanied by at least one side. However, the steak was tasteful. My lobster was really soft as it may have been overly steamed. We asked for baked potato but was informed they were out. So they replaced it with mash potatoes, they were too creamed didn't have any texture but we appreciated the attempt. We also ordered Cesar salads which were to our liking. All in all I would return and recommend to others.

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Lauren-Ashley B.

Came here for an anniversary dinner with my fiancé. This was both of our first times here. They added red rose petals on the table to celebrate which I thought was a nice personal touch. But I think …

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Julie C.

I went to Ruth Chris for Dinner on New Year's 2026. The food, was good, I actually didn't eat until later, but the Lava cake, was moist, ice cream and chocolate was just delicious and my New Ye…

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Greg S.

Service was excellent, food wasn't. My lobster came out mushy and steak was kind of dry for a rare steak. I had a bite of my steak and sent the lobster back. Manager took it away and brought my…

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John R.

For many years this was our restaurant of choice and I bought gift certificates and dined here multiple times a month. Then reservation requests were repeatedly not honored and service dropped off …

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D4830QWronc

Very nice, pleasant dining experience. Had not been post-pandemic, and we were not disappointed. Service was good, very efficient. I had the ribeye and a side of asparagus .My wife had the prix fix…

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D4830QWronc

Very nice, pleasant dining experience. Had not been post-pandemic, and we were not disappointed. service was good, very efficient. I had the ribeye and a side of asparagus .My wife had the prix fix…

Aliscia Magee
Aliscia Magee

First off, my parents always celebrated their anniversary at Ruth’s Chris in New Orleans every year. I thought it would be a great idea to celebrate my daughter’s 14th birthday there, not only to remember my parents, but for my daughter and I to have this experience for the first time together. Our reservation was for 7:00 p.m. and we arrived 15 minutes late due to circumstances beyond my control. Because of this, I was prepared to be a walk in, no deal, life happens. When I checked in, the hostess immediately started chastising me, and said, we have a 15 minute window for reservations and they’ll get us seated as soon as possible. Her attitude was extremely cold and she appeared irritated with me. I was humiliated in front of my daughter and other guests standing near by. I noticed a couple near by who witnessed this with a look of disbelief. I even asked if they accepted walk ins or is it reservation only because her attitude was so bad. She said we do take walk ins but it’s best to make a reservation on nights like this. We waited about 20-30 minutes before we were seated. There were several empty tables and it didn’t appear to be as busy as she made it seem. The gentleman working with her seated us, and he appeared to be disgusted as well. Our waiter was very nice and our food was prepared the way we requested. If it had not been my daughter’s birthday. We would have went to a different steakhouse where we’ve been shown a lot more respect and appreciation as a patron.

Dallas
Dallas

The food and beverages were excellent. Our entire party ordered the filet and lobster tail combination. The steak was prepared exactly as requested and seasoned to perfection. We also shared the lobster mac and cheese, which was exceptional. Even the Caesar salad was fresh and well prepared. Although I am not typically a fan of bread pudding, it was the chef’s selection, and I found it to be better than expected. Two stars were deducted due to the service. Our dining experience would have been outstanding had the service matched the quality of the food. Unfortunately, our server was not very personable and appeared quite stiff throughout the evening. He did not provide our table with the same level of attentiveness and enthusiasm that we observed him giving to nearby tables. He was noticeably more engaging with other guests and offered minimal interaction with our party. Additionally, we had to request our desserts at the conclusion of the meal.

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Timothy S.

This used to be my favorite steak house. I LOVED this place. Hadn't been there in a while when I visited Dec9, 2025. Quality of food has gone down significantly. Had the 8 oz filet (medium) - which…

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GoGatorsWayne

We had been waiting and wanting to go to this restaurant for a while. It was a special dinner. The food was good, really good. The service was OK. However, the tables were close together, and it wa…

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GoGatorsWayne

We had been waiting and wanting to go to this restaurant for a while. It was a special dinner. The food was good, really good. The service was OK. However, the tables were close together, and it wa…

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Nick De La Cruz

We found seating at a bar table while waiting for the rest of our party, but unfortunately weren’t acknowledged by staff for over 15 minutes. When someone finally checked in and asked if we needed anything, we requested menus but never received them. Once our full party arrived, we waited an additional 10 minutes before being acknowledged again. A quick check-in to see whether we were waiting for a dining room table would have gone a long way. That said, the food was excellent, just as good, if not better, than the El Paso location. Steaks were cooked perfectly and flavors were spot-on, which really helped redeem the experience. Overall, amazing food as expected, but the initial service and communication could definitely be improved.

Martha McCarrell
Martha McCarrell

We came to celebrate a birthday and have never been so disappointed. Extremely rude hostess, and terrible experience. I can't even begin to explain how it went from bad to worse. We waited 45 minutes to have the starter salad and finally received bread after asking 3 times. We had to move tables due to the extremely cold temperature of the room after literally sitting with jackets & gloves. The water glass at the new table was dirty with lipstick. Finally received our food. The food was cooked really well. Our drink order was only brought to the table after we asked it to be removed from our ticket. We even had a 30 minute wait to have the check done correctly. It was a long miserable evening.

brooke miller
brooke miller

i attended a party here on 1-16-26, Our Server Tiffany was great. But the quality atmosphere and wait time was horrible. The drinks were not worth the 16 paid, The food surely wasn’t worth the 100 paid. we had to return so much food due to poorly made. French onion soup was gravy, The spinach was soupy instead of creamy, the garlic mashed potatoes were just potatoes, The Brussel sprouts were burnt, the steaks were HOT but not cooked well. It got to a point to where I just said I will just eat the food and pay. Oh and the salads had more lettuce than anything. It’s like they ran out of any of the ingredients to make a salad. needless to say this not what I am use to when dining at Ruth Chris. This was my 1st at this location. The valet guy act as if he didn’t want to valet our car recommend we park in the free parking lot, walking out the restaurant I counted 4 dirty tables the party’s had been gone. And dirty silverware on the floor. This is not fine dining at its best or worst this was just another bad experience.

Shaylan Fisher
Shaylan Fisher

Our group recently hosted a large party event at this restaurant, and while the quality of the food was undeniably excellent, the overall experience was significantly overshadowed by poor customer service. We provided the restaurant ample notice to prepare for our group size, including sufficient time to staff appropriately for the event. Unfortunately, this preparation was not reflected in the service we received. There were substantial delays in food delivery, and when guests inquired—politely—about the status, the responses from certain staff members were unexpectedly crass and dismissive. One particularly concerning comment was a snarky remark stating, “We’ll have it out when it’s ready,” which set an unprofessional tone and made several guests feel uncomfortable. For a pre-planned large event, this level of disregard for guest experience was both surprising and disappointing. It is important to acknowledge that the culinary team did an exceptional job; the dishes were flavorful, well-prepared, and enjoyed by everyone. However, memorable food cannot fully compensate for the lack of professionalism in service. This restaurant has strong potential given the quality of its menu, but meaningful improvements in staff training, communication, and customer service are necessary—especially when accommodating large groups. Until then, I would advise caution for anyone considering this venue for special events.

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Ivan F.

Rude and mismanaged. Made a reservation, show up and then they tell us that it's 40 minutes wait or longer. What was really funny as I went onto OpenTable and they're still accepting reservations f…

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Ivan F.

Rude and mismanaged. Made a reservation, show up and then they tell us that it's 40 minutes wait or longer. What was really funny as I went onto OpenTable and they're still accepting reservations…

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Torrey W.

The food is ok. The steaks are made right. Customer service is out the window though. Had reservations, had to wait. The waiter had an attitude about it. It has an ok vibe, but they need to work on…

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PatrickK030398

I absolutely love Ruth’s Chris. It is a chain but I find it to be very good and the service to be exceptional like other nice restaurants I’ve been to. I was absolutely disrespected by the bartender.…

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PatrickK030398

I absolutely love Ruth’s Chris. It is a chain but I find it to be very good and the service to be exceptional like other nice restaurants I’ve been to. I was absolutely disrespected by the bartende…

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T Wells

Im very disappointed with Ruth’s Chris Steak House! We went to celebrate our 10 year anniversary. Our steaks were not prepared correct to our order so the manager came to our table and instead of offering us a new steak he bought out 2 hot saucers to our table that he said were 500 degrees to put our steaks on so the steaks can cook to our desire AT OUR TABLE. HE RUINED OUR ANNIVERSARY!!! I was so in disbelief that he even suggested that! Keep in mind our tab was $230 soooo I expected better customer service. The steak was not seasoned and the experience was ruined due to his bad taste of service. We will never return. Our waitress Cynthia was GREAT by the way so we gave her a hardy tip. Don’t go it’s a complete waste of money and the food does not taste good enough for the high prices…your only paying for the name. 👎🏼

R
Rob

This is now an overpriced sizzler. Came tonight friends birthday and was disappointed. They use to have great service but I guess nowhere has good service now. But this was pathetic and it was from management who should have had my bottle sent with my meal to the staff who should have checked in more and gave use the cheesecake that fell on the floor on a container but how you do anything is how you do everything. It use to be great but there are better options at this price point but I see why we were able to get a reservation late. Do better.

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Ruth's Chris
Ruth's Chris
Ruth's Chris
Ruth's Chris
Ruth's Chris
+14 Més
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Informació sobre Ruth's Chris

Com arribar

17840 Dallas Pkwy, Dallas, TX 75287

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Ruth's Chris
Toca per direccions

Destacats

Altament Valorat
4.6/5 estrelles
💬
Moltes Ressenyes
3008 ressenyes
💰
Alta Cuina
Nivell de preus
👨‍🍳
steak_house
Tipus de cuina

Serveis

🍽️ Dinar
🍾 Sopar
Cafè
🍰 Postres
🥗 Opcions Vegetarianes
🥡 Per Emportar
🍴 Menjar al Local
🚗 Recollida a la Vorera

Opcions de Menjador

🍽️ Menjar al Local
🥡 Per Emportar
🚗 Recollida a la Vorera
📅 Reserves

Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
4-10PM
Valoració
4.6/5
💬 Ressenyes
3,008
💰 Nivell de Preus
$$$$
⏱️ Visita típica
People typically spend 1.5-3 hours here
📞 Telèfon
+1 972-250-2244
🌐 Lloc Web
www.ruthschris.com
📋 Menú
Veure Menú
📅 Reserves
Reservar ara

Comoditats

📶 WiFi Gratuït
🅿️ Aparcament
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
📱 Pagaments Mòbils
📅 Reserves Disponibles
🏘️

El Barri

Ubicació

17840 Dallas Pkwy, Dallas, TX 75287

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Weather
29°
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Frankford Church Patrimoni

historic place in Frankford, Collin County, Texas

A 661m
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