Nena Marte

I’m here at like 7:20 am. McDonald’s says it’s open 24/7 but the staff says they are open at 7:30. Food is done by 8am.

Abdullah Mamun

I waited on the driveway for an hour, almost two hour. Please do not go to this mcdonald.After midnight you will regret it. If batter just go anywhere far, don't have to wait for an hour or two hour Just to be served. Also the food came cold.

Jacedes McNeil

Terrible employees I watched 3 people pull off in the drive through because of them and then when me and my man tried to order this Hispanic employee goes “what do you want” yeah we left right away and went to the taco bell across the street😂🤏🏽

kelvin santana

This is disgusting, there was a feather on the big mac. I gave it to my daught and she the one that found it lucky we didnt even leave the premises. When i went to report it the cooks in the back was making jokes saying "that for them to see we make it with real chicken. This is disgrace. I want someone to really look into this McDonalds. This was uncalled for.

Sereta Davis

Me and my family arrived at our hotel and wanted breakfast. We went to this McDonald’s where the service was exceptional however the food was not. A hour after eating my stomach started to hurt I felt nauseous and had uncontrollable gas and diarrhea. I would never eat here again. I’m not sure if the food was handled improperly or if the employees decided not to wash their hands but this McDonald’s I do not recommend

Prabhjot Singh

They don’t let you use their restroom even though you buy something from them , such a bad experience for a big franchise like McDonald

Florencia M

This used to be the best McDonald’s in the area. Not sure what happened but quality and service came downhill in the last 18 months. We’ve given it many chances thinking it would get better but we’re done. Not worth it, def do not recommend

Derek Borgersen

First employee forgot the salsa for my burritos so had to drive back…now I’m puking my guts up from food poisoning from the undercooked burritos. Young Spanish kid didn’t give me my receipt either so I can’t call and complain. Stay away! Been going here for years and has just gone downhill with these new employees who don’t pay attention and don’t care like the young Spanish fella with wavy hair.

DARVARION

The unprofessionalism here, which has been mentioned by many other customers, is an absolute truth. Apparently the food preparation guy doesn’t like being told that he’s not doing what he’s required to do when preparing the food! I have restated having extra ingredients on the burgers and other items that I’ve ordered. The problem is that sometimes it happens, and other times it doesn’t happen. What definitely happens is that McDonald’s gets paid no matter what! A couple of days ago, however, the food preparation guy came to the window himself to forcefully state to me that he did what I know he didn’t do. To the food preparation guy: IT’S YOUR DAMN JOB TO MAKE THE FOOD THE WAY THAT THE CUSTOMER WANTS IT! PLAIN AND SIMPLE! DON’ T COME TO THE WINDOW AND GET AN ATTITUDE; TRYING TO CONVINCE SOMEONE THAT YOU DID THE THING THAT YOU DIDN’T DO! GROW UP! McDonald’s needs to reevaluate hiring this food preparation guy and hire someone else who is more professional. Here’s the reality check for McDonald’s: The customers are spending their money and should always get the food the way they want it! This cannot be to hard to understand.

George Gerges

Dear McDonald’s Management, I am writing to express my dissatisfaction with a recent experience at your Jersey City location at 197 12th St, Jersey City, NJ 07310. On [12-8-2024], I placed order #1639, which included: • 1 Large Sprite • 2 Spicy McCrispy sandwiches • 1 McChicken Upon reviewing my order, I found that I had received only one Spicy McCrispy sandwich instead of the two I had ordered. When I raised this issue with a staff member, I was met with an unprofessional response, as they insisted everything had been correctly packed. This is not the first time I have encountered similar issues at this location. On previous visits, I have experienced and observed rude behavior from staff, including the manager, who has displayed an unprofessional attitude. I kindly request that you address this matter by reviewing your staff’s training on customer service and ensuring orders are handled with care. Thank you for your attention to this matter.