McDonald's
Burger · Dumas
Sobre McDonald's
En McDonald's Dumas, te damos la bienvenida a un espacio donde disfrutar de los sabores clásicos que te encantan. Desde nuestras icónicas hamburguesas hasta nuestras crujientes patatas fritas, te ofrecemos una experiencia rápida y deliciosa para compartir con amigos y familia. Acércate y redescubre...
En McDonald's Dumas, te damos la bienvenida a un espacio donde disfrutar de los sabores clásicos que te encantan. Desde nuestras icónicas hamburguesas hasta nuestras crujientes patatas fritas, te ofrecemos una experiencia rápida y deliciosa para compartir con amigos y familia. Acércate y redescubre tus favoritos en un ambiente acogedor.
Què diuen els clients de McDonald's
This McDonald's receives mixed reviews. Many customers praise the friendly and helpful staff, especially a kind manager. However, there are frequent complaints about slow service, incorrect orders, and inconsistent food quality, particularly with fries lacking salt.
Plats populars
Ideal per a
Tip: If you have no other options, this location is open 24 hours. Be sure to check your order before leaving.
Services
Què veure a prop
Dades de Wikidata
Explora els voltants de McDonald's
McDonald's es troba a Dumas, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
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Dades de Wikidata
Preguntes freqüents sobre McDonald's
Opinions de McDonald's Dumas
It was my first time in a 2 story McDonald's...pretty cool. Everyone was friendly and helpful. They have a great play place for the kids!
“The workers were so nice and helpful! My food came out hot and delicious, and the restaurant was very clean. Great place for a quick meal!”
The people here were super nice! Thank you for being friendly during our pit stop.
I walked in at 6:16 on a Sunday evening ordered off the touch screen did not get a number so I had to ask the staff they were on it looked up the number gave it to me and I got my food with the custom order in less than a minute supervisor was monitoring staff as they handed out stuff I was really impressed with the flow and how the manager on duty was on it haven't seen McDonald's that good in quite some time. Plus we got ketch of a napkins which many don't provide impressive Plenty of parking in the back for an RV towing and other plus you got a whole ball parking lot behind you.
To me a 5 star McDonald's has to hit all 3 criteria. The mcdouble was fresh a came how i ordered fries were hot and my drink was full flavored.
Clean, fast, and no issues. Large strip mall parking lot next to it so parking with a trailer is no issue. Wind in the area was crazy so I needed a break from fighting it and this was a welcome rest.
Everything about this place was welcoming. The manager on duty was helpful, courteous, and very kind. I'm sorry I did not get her name, but she went above and beyond. Closing time was 10:00PM for the dinning room, but she allowed my family extra time to eat and enjoy our meal. She has no idea how helpful that gesture was as we have been traveling straight from Washington State since Friday at noon. You are appreciated! 🖤
Cant do things so simple as giving you your sauce every time
The customer service at this place is HORRIBLE. If you go home and discover you have a problem with your order don't bother calling because this place never answers the phone. Your only recourse is to drive all the way back across town and hope to get the issue resolved. And no one there seems to care.
I guess this McDonald’s simply doesn’t believe in salt? Week after week, month after month, and year after year, the fries have sucked. No salt, usually cold or lukewarm. One of the worst McDonald’s in the panhandle in that regard. Drive thru folks are nice and professional, not their fault. But damn, salt your fries!
Drove through on Saturday around 1:45pm. The two guys working the drive-thru need to be taught how to interact with customers. The one who was taking orders clearly couldn't wait to be done helping people, and when I placed my order he kept saying "What else?" in the most inconvenienced tone ever. When I said nothing else, he didn't say anything and I drove to the window to pay (assuming I was supposed to). I heard him continue to speak to the car at the other station with the same tone of inconvenience. When I got to the window, there was another employee and both of them were giggling. This new guy told me how much I owed, took my card, swiped it, handed it back and slammed the window shut and went back to the ever so important conversation he was having with his coworker. The individual who pulled up behind me seems to have had an even less pleasant interaction, as she was shaking her head after paying. The only reason this place got any stars is because the female who provided me my food was at least courteous. When I tried calling to speak to a manager, I was sent straight to voicemail. Is this what McDonald's trains their employees to be like?
Every time I was adding to my order I was cut off. They didn’t even want to take the code from the app and kept saying it didn’t work. Not only that but didn’t even get the order right.
3 employees in this store including a manager, looked at me and did not ask if I have been helped or what I needed . Everyone was working in the back and I understand times have changed and we are able to order without speaking to an employee. I was here to pick up a door dash but 3 employees including a manager looked at me and acted like I was not there. Customer service could be improved
Went and got a tea and it was super light so ask if they could exchange it out saw that they had the tea containers in the front as I watch them through the window the manager took the tea I complained about to the back and came back with some dark tea me being confused why didn’t they just give it fix it where the tea containers are so I wonder what did they actually give me ?? Look like dark grease with water tasted disgusting I just left do better McDonald don’t get mad because I just want my order right.
Do it really take 14 minutes to make apple pies for a customer? Or was the manager exaggerating? It would be nice to just be able to order what you want when visiting your restaurant!
They can’t do anything right. It’s like they believe it’s easier to mess up an order and not give the correct things than to do it the right way the first time. Why even ask for sauce when you’re not gonna get it. Why even ask me what sauce if I’m not going to get it
How you can screw up an order 3 times is beyond me, Instead of just fixing the order they wanted to argue about the items they missed and say that they were in the bag. The staff is slow and inattentive. Never stopping at this location again. Honestly I wish people would take their jobs seriously instead of acting like they deserve a pay check. Self righteous snobs is probably the best description of the staff at the McDonalds in Dumas TX.
Took 15 minutes to make a single PLAIN double cheeseburger… no workers in sight besides the one sweeping in the dining room for 10 seconds. Sandwich was sloppy and thrown in the bag, almost unwrapped and kitchen staff is screaming “67” and “cheese on your burger” like are they hiring middle schoolers? Fooling around in the back to avoid customers and their doing their jobs..
Disgusting… i was given an “ice coffee” but it was just water with caramel syrup
I forgot to use a coupon after I ordered. The manager didn't want to void the order to allow me to use it. Said she couldn't cause I ordered at the kiosk, and the order had already gone to the back. She could have voided it and redone it. It was a choice to either take care of the customer or be lazy.
Horrible. Bad Management bad customer service. 2 days got the same order triple cheese only mayo ketchup and cheese. Still can't be made right. The manager on duty didn't even address the problem had someone else do it. And the drink station is still down to... not good for this place
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Informació sobre McDonald's
Com arribar
1400 S Dumas Ave, Dumas, TX 79029
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Ubicació
1400 S Dumas Ave, Dumas, TX 79029
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park in Moore County, Texas, United States of America
park in Moore County, Texas, United States of America
park in Moore County, Texas, United States of America
park in Moore County, Texas, United States of America
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