We hadn't been at Great American Steakburger in years, and what a reminder of what we had missed! \n\nThe food was amazing! My husband had the medallion steak plate, and I ordered their famous gree…

2/5/1016 - My first visit. Went for a business lunch, was sat quickly. I ordered a Hawaiian teriyaki burger, it was big and messy but good. Good service and checked frequently. I will go back to try other menu options.

The food was freaking outstanding. The burger was cooked to perfection and the bread was soft but yet crispy, perfectly toasted. The mushrooms were also cooked perfectly. However I was given someone else's bill. But that was fixed immediately. I recommend this place with smile

Adrian Ramirez

Andrew was a great server and the food was excellent. The burger was cooked pretty well, the fries are 🤌 and the sodas were calibrated perfectly. If the vibes of the place weren't a tad strange the burgers had a bit more juice to them, it would definitely be a 5 star classic.

Cristina

This was my first time here and I was pleasantly surprised. I went for a company get-together and I got the bleu cheese burger with sweet potato fries. The burger was freaking delicious! The fries were tasty too, but nothing super special. The rolls and butter were really good. The rolls were brought out still warm! The ambiance of the place is OK. About what you'd expect for a steak place. Our waitress was friendly and helpful, but the whole staff looked like just a bunch of older teens. Someone at a table nearby was having a birthday and while a waitress brought a treat out for the person celebrating and the table began to sing, I overheard her tell another employee, "I don't get paid to sing," as she was walking away. Totally fair, but don't be saying things like that in earshot of customers. C'mon. The young boy that was the host must having been having a bad day or isn't happy working there. When I arrived and told him I was meeting a party, his body language and face said, "I don't care," because had he greeted me, he probably would have said that anyway. When someone from my table asked him if we could get our check because we didn't see our waitress around, he didn't even respond and walked away eye-rolling, only to bring the check still without saying anything. As I watched him interact with other customers arriving, he just looked pissed off the whole time. I'd return again to try more food, but hopefully I'll catch a different staff on the clock next time.

Stephen Brewster

Please follow us on Facebook and Instagram at SNDTRAVELS and EATWELLTRAVELOFTEN 2.16.25 Went to lunch with some family and had a really good experience. Diane ordered the Haddock, and the rest of us had burgers. The Haddock was tender and juicy and very well seasoned. The burgers were fantastic. Cooked to everyone's order, they have really good flavor. All the sides were also enjoyable. Service was good and attentive. Over, a great experience. Highly recommended two-thumbs up 👍 👌

+3

Lazarus Frasier

Came in doing lunch. Waitress was very friendly and ensured that my needs was met. Great job! I ordered the country fried ststeak.it was a liitle tough for my taste. The baked potato / coleslaw was delicious. I had to get another serving of the coleslaw...creamy with pineapples to give it that sweet taste...highly recommended! . .

James Taylor

Coming here, you will have to wait and it will be chilly in here. Ordered a steak and it was well cooked. Maybe needed a slight bit more seasoning but it didn't last long on the plate. I liked the coleslaw. Combined with the pineapple gives it a nice refreshing flavor to it that makes it pop. Mashed potatoes and gravy were good. My Arnold Palmer was average, it needed more sweetness. Bounced around between two waiters, the male waiter was quick but seemed annoyed as the night went on. I'm a military member and showed my id plus it was my birthday, but it was just made to be an ordinary day. The food is good and kinda high, but you will leave with a full stomach thanks to the big portions. I would come back. Second time around and the food was even better. My steak was pure awesomeness. The season and color was on point and the best steak that I've had. The coleslaw was exceptional. The only downside was the mango peach tea and the steak fries. The tea wasn't that good and had an odd aftertaste due to the mango and was lacking in peach and sweetness. The fries were just off for some reason but overall the restaurant is one of the best around.

+3

Burgers were cooked medium and rare as ordered, but dry no juice. Temp of burgers was wrong, the cheese didn't even melt. Forgot one baked potato and mashed potato in a cup wasn't even 3\4 full, grav…

burgers were cooked medium and rare as ordered, but dry no juice. Temp of burgers was wrong, the cheese didn't even melt. Forgot one baked potato and mashed potato in a cup wasn't even 3\4 full, …

Burgers were cooked medium and rare as ordered, but dry no juice. Temp of burgers was wrong, the cheese didn't even melt. Forgot one baked potato and mashed potato in a cup wasn't even 3\4 full, gr…

service was slow and still early when we arrived- a party of 5 and it took forever to get our drink order then had to wait to order our food and didn't see the waitress until our food arrived. Di…

Service was slow and still early when we arrived- a party of 5 and it took forever to get our drink order then had to wait to order our food and didn't see the waitress until our food arrived. Didn…

Service was slow and still early when we arrived- a party of 5 and it took forever to get our drink order then had to wait to order our food and didn't see the waitress until our food arrived. Didn't…

Service was slow and still early when we arrived- a party of 5 and it took forever to get our drink order then had to wait to order our food and didn't see the waitress until our food arrived. Di…

My wife and I went to have lunch for my birthday. I ordered the 14 oz. ribeye and she had the tampiquena steak. It took some time to get our order but I've seen worse. My steak was mediocre. We b…

My wife and I went to have lunch for my birthday. I ordered the 14 oz. ribeye and she had the tampiquena steak. It took some time to get our order but I've seen worse. My steak was mediocre. We bot…

Nancy K

The service was really good. The food was ok the brisket was not the best the beef ribs had a lot of fat the majority was all fat the flavor was good. The steak fries were really good. And one of my favorite was the Cesar salad one of the best I have tasted. I would expect the steaks or the meat to be good for the prices. They do serve allot of beans and coleslaw and bread.

+3

Oscar B.

Moved back home after 24 years away. We went back to see if the food was as good as we remembered. It's not. Sausage tips were extremely salty. Ribeye was tough for a medium rare and the fish seemed like it came from a box. Sorry GMS, but the quality of food, does not match your prices. In all fairness, the coleslaw and beans was excellent 👌 The waitress was always checking on us. She did well.

The steamed veggies are the best in El Paso and the portion is humongous! We had a lovely waitress, very pleasant and sure kept our drinks refilled. I had the country fried steak which is usually a…

The steamed veggies are the best in El Paso and the portion is humongous! We had a lovely waitress, very pleasant and sure kept our drinks refilled. I had the country fried steak which is usual…

The steamed veggies are the best in El Paso and the portion is humongous! We had a lovely waitress, very pleasant and sure kept our drinks refilled. I had the country fried steak which is usually a…

I placed a To Go order and requested mushrooms as a side order with my rib eye Stake. The girl that took my order even repeated back what I ordered. I stopped by the Yarborough Great American res…

I have been a long-time, regular customer of Great American steak burger. However, when I went there last week for my Senior Citizen Haddock something was off. The service was okay a little s…

I have been a long-time, regular customer of Great American Steak Burger. However, when I went there last week for my Senior Citizen Haddock something was off. The service was okay a little slow,…

I have been a long-time, regular customer of Great American steak burger. However, when I went there last week for my Senior Citizen Haddock something was off. The service was okay a little slo…

Irene Avila

I've had a bad experience before, about a year ago, but my friend wanted sausage bits. Gave it a try. Same crap. From the moment we walked in, barely greeted. Waited more than 10 minutes before being acknowledged. No greetings, just "to drink?" I even thanked her for asking. Brought the drinks and walked away. Another 15 minutes before asking if we were ready. Ugh. Kept my cool to not upset my friend. Food was cold. Sausage bites were burnt and cold. Never asked if anything more was needed nor received the refill I asked for. Left no tip and Lord knows I tip very well. Needless to say, not returning to this place.

Walked in for lunch with my husband. The waitress came to help and we ordered our drinks. I asked about a lunch special and I could tell she was not happy that I asked. She told me they didn't have…

Walked in for lunch with my husband. The waitress came to help and we ordered our drinks. I asked about a lunch special and I could tell she was not happy that I asked. She told me they didn't have…

We had the burgers. They were bland , they had no seasoning.The fries and onion rings were the same.

We love this restaurant but the last 2 visits have been a great disappointment! I really feel they make some the best rack of beef ribs in town. On my last 2 visits, both on Sunday around noon, I'v…

I am so saddened, my wife and I have been eating at this establishment for years, since the 1990's and tonight we patiently waited to be seated; as always they were busy. Knowing the time we are in…

We went at lunch on November 10 for my retirement. The service was terrible! Christine brought us our drinks and took our orders after waiting a very long time and then basically dumped us! Food wa…

We have been customers for 25+ years, always had good service, good food, but yesterday 8/18/24, we order in (total of $104.90) they said order was going to be ready in 30 minutes, when we went to pi…

We have been customers for 25+ years, always had good service, good food, but yesterday 8/18/24, we order in (total of $104.90) they said order was going to be ready in 30 minutes, when we went to …

We have been customers for 25+ years, always had good service, good food, but yesterday 8/18/24, we order in (total of $104.90) they said order was going to be ready in 30 minutes, when we went to …

Service stinks! Had been a customer for over 20 years. Last 3 visits have been to say least disappointing. Just ended my visits there. When I voiced my concerns to a female Mgr., she simply impli…

service stinks! Had been a customer for over 20 years. Last 3 visits have been to say least disappointing. Just ended my visits there. When I voiced my concerns to a female Mgr., she simply imp…

Save your time and money! Order was 45 mins late, and then they told me it would take another 30 mins to get my order. I asked for a refund and to was told “well maybe you know someone who needs a j…

Save your time and money! Order was 45 mins late, and then they told me it would take another 30 mins to get my order. I asked for a refund and to was told “well maybe you know someone who needs a…

We were at the door when they opened. The woman that opened the door didn't even say hello. No greeting at all. Super rude service. Great American needs to train their employees on proper customer relations. Hello goes a long way with people. So does "you're welcome" when someone says thank you. A steak restaurant with these prices should have that. Our waitress, Christine, who does not respond to "thank you" had the personality of a pit bull. I literally had to stand up to get her to bring the check. We were not even offered a refill on our drinks and the restaurant was not busy.

Janelle Tena

What do you think? For years my family and I have always attended this restaurant for any occasion, to us GA is apart of our family’s memories. We are celebrating my sisters upcoming bday and chose this venue in particular, the restaurant speaks for itself. Whomever is the hostess working today 09/30/2025 please take a lesson from today. My sister called to request a table for her own bday tomorrow evening and without any help from the hostess, she decided the customer service is not important. She was zero help, HIGHLY RUDE and didn’t want to accept our party and was disgraceful over the phone. I’ve seen countless large parties held at GA. As someone who grow up in the hospitality industry customer service is your selling point and you’re the face of the business. We were welcomed at another nearby restaurant. Please help improve this issue. Have a great day.

Rick Figueroa

The absolute worst service I've ever had. The guy would take forever. I only got 1 refill. Took him 10 minutes to bring me extra butter. And then I see him get in his car and leave. I tell another server and she ignores what I said and just asks if I need a box.

VMD

Went to Great American on Yarborough and had the worst time spending my father’s birthday. Yes, we showed up at 7:30pm when they close at 8, however, we were specifically told when we asked if it’s to late that “no it’s fine.” From the start our server was rude , bothered that she was seated and made several comments out loud to the back that “I still has two tables” also later said aloud “their leaving,” when were just finishing up. We were never greeted, she took our order in a rush, never checked on us, my ribeye steak sandwich was scrap fat(I ate less than half of my sandwich that was the only decent part, I ate only fries)I ordered it medium and it was rare, I had to ask for refills, because she was too busy cleaning up in a hurry and turning off the tv. We literally all felt uncomfortable and rushed and didn’t feel welcomed one bit. We left the restaurant at 8:30pm showing up at 7:30pm , which means 1 hour minus the 20 minutes for our food to come out left us all eating in 40 minutes RUSHED! We weren’t thanked just asked “all together or separate”? And left the receipt. When paying in the front she was there and talking out loud infront of us asking the bus boy are you tired? We left and no thank you other than by the girl who charged us. I’m not one to complain, but I’ve been here so many times and this is by far the worst choice to spend a birthday. Not worth the price and saddens me that a birthday was not enjoyable because of our service and my meal.