Manuel “Manny”

The main reason I like this restaurant is their Tampiqueña plate-- it is pretty good, is a pretty big portion, and is a great value. My Son and I both ordered the same, with a tea, and the tab was on $25!! At most other Mexican restaurants that would cost $40-$50. The taste is pretty authentic Mexican too. :-)

Elizabeth Rocha

The drinks were cheap but the liquor tasted watered down. So i guess you get what you pay for. The bartender kind of ignored us so i didnt feel inclined to leave a good tip. The food was great tho and so was the vibe. Definitely a chill place to hang out and do karaoke

Guillermo Gonzalez

I really enjoy visiting this establishment during the day - the daytime bartenders are fantastic and provide excellent service. However, my experience during evening hours has been consistently disappointing due to unprofessional service from one particular bartender named Taylor, who tends to be rude to most customers. Despite the competitive drink prices, quality service matters more to me and my clients. I’ve decided to take my business elsewhere. Great bartenders are essential in this industry, and unfortunately, the evening service doesn’t meet the same standard as the daytime staff.”

Danny Correa

I'm not a regular, so I guess that's why I got the crap service that particular night. Still not a good excuse. I'll never go back again, even though I'm a Steelers fan.

Erik Campos

Worst experience I have ever had at a bar! The bartenders looked so miserable and very unfriendly. Can’t blame them fully, packed bar, no bar back but don’t treat your customers unkindly when you choose this place of business to work. Customer service seems to be the down fall to this bar.

luis omar

Got a check for $91 but my card showed a charge of $109, thats a 20% over charge, feels like the owners daughter found a way to force a gratuity charge thinking she could get away with it. I was going to tip her properly but after showing her that my card got charged $18 dlls more than my actual check, she gave me non-sense answers about it. Its a shame such a beautiful bar let's bartenders operate like this. Specially when its the owners daughter.

Bertha Rey

We came to celebrate a friend's bday but the bartender had a really bad attitude we told her if she had happy hour but she gave us 3 different amounts on the beer so we not sure if it was happy hour. We were happy to come cause we always have a good time and the other bartenders are really nice. But this one was really bad and she ruin our nite for her attitude. Also heard she was the owners daughter.

Carlos Herrera

Taylor. The worst bartender ever!! Takes advantage of being the owner's daughter to mistreat customers, she purposely makes customers wait to be served.

James Keller

Repeated bad service from the only male bartender with dread locks!! Waited to be served cuz that was His section said the other female bartender!! I’m a repeating customer since 1992. Lived in Dallas for years n ur place would be my first stop!! Today will be my last!! 😡😡

Michaela Gebler

The food at Lucy's is great! The service at the bar, not so much.. Nearly all the staff provides poor service, they all look pissed off all the time, constantly have to yell out to get service..One would think that with the owner and his daughter there, things would pep up, but she's part of the problem, and it trickles down to the rest of the staff.. I've been coming here about 26 years, but I will no longer tolerate rudeness and bad service.. Peace..

Dr. Closer

Sam provided terrible service as a bartender, and apparently the owner is okay with that. Had the worst attitude and should never serve again. He purposely would ignore my requests for drinks without any merit. For the record, on my Google review for this mess of a place, I’m not sure whom the owner talked to but I was not told to leave as I left on my own. Otherwise, it’s definitely a lie from the owner himself to save face, which isn’t helping resolve the real issue(s). As a business owner myself, I can see how this bar has stayed stagnant for years apparently, without much growth. I’ve never had service where I had to literally raise my hand just to get the bartender’s attention, several times at that. This place is extremely unprofessional and that kind of demeanor should NEVER be tolerated at a workplace, even for a rundown bar. Word of advice: it should be wise to get our facts straight before simply “hearing” about things, and then proceeding to try and protect your already inadequate staff. Do better, get your staff to work on their customer service skills, and make sure they’re doing their job professionally before others start complaining about it as well. I highly don’t recommend this place. Everyone else can do better, unless you’re okay with bad service, horrible seats and furniture that can cause injuries, and a mediocre atmosphere.