Pollo Campero
Chicken · Farmers Branch
Sobre Pollo Campero
En Pollo Campero, traemos a Farmers Branch el auténtico sabor de Guatemala, ofreciéndote pollo frito y a la parrilla con recetas únicas y llenas de tradición. Nuestra cocina, valorada con un 4.6, se distingue por la calidad de sus ingredientes y el cariño con el que preparamos cada plato. Ven a disf...
En Pollo Campero, traemos a Farmers Branch el auténtico sabor de Guatemala, ofreciéndote pollo frito y a la parrilla con recetas únicas y llenas de tradición. Nuestra cocina, valorada con un 4.6, se distingue por la calidad de sus ingredientes y el cariño con el que preparamos cada plato. Ven a disfrutar de una experiencia culinaria diferente y déjate sorprender por nuestros deliciosos acompañamientos.
Què diuen els clients de Pollo Campero
Pollo Campero in Farmers Branch is highly praised for its delicious fried chicken, flavorful sauces, and friendly staff, with several reviewers highlighting exceptional service. Some negative reviews mention slow service, missing items, and occasional issues with food availability or preparation.
Plats populars
Ideal per a
Tip: Order ahead on the app if possible to avoid waiting, especially during busy times.
Services
Què veure a prop
Dades de Wikidata
Explora els voltants de Pollo Campero
Pollo Campero es troba a Farmers Branch, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Patrimoni Històric
- Gilbert, Samuel and Julia, House (A 982m) — building in Farmers Branch, Dallas County, Texas Lugar inscrito en el Registro Nacional de Lugares Históricos
Parcs i Jardins
- Rawhide Park (A 454m) — park in the United States of America
- Oran Good Park (A 707m) — park in the United States of America
- Watterworth Park (A 970m) — park in Dallas County, Dallas–Fort Worth metroplex, United States of America
Dades de Wikidata
Preguntes freqüents sobre Pollo Campero
Opinions de Pollo Campero Farmers Branch
They were out of the stuff to make crispy chicken, so I went ahead and went with the grilled chicken. So glad I did because it was GREAT. So much better than the crispy chicken. And their flan is perfect. I love this place.
Never been before, in Farmers Branch, FOH courteous and helpful. Had roasted chicken their chicken well seasoned and the Charo Beans were delicious as well. Will return!
The chicken is very good, I loved everything and Miss Yeferson explained the whole menu to me and I loved the place
Definitely one of my favorite places to get chicken, the food is always perfectly cooked & the Taste is fantastic. The Yuca fries are awesome. it sometimes takes awhile to get your food because they are cooking it fresh
Very good service I order weekly tasty
I'm so glad I discovered this fast food chain. The chicken is super tasty and the sides are too. So good. They have unique products like guava juice, yuca fries... all worth trying.
Awesome place to eat out with your family, the service was great and attentive. Food was delicious, hot and tasteful! Definitely coming back.
First let me say I haven't seen this grade of customer service in years. Very very polite staff, super clean lobby and the food was perfect. I wasn't sure what to order and the cashier suggested a meal that I will soon be coming back for. Even the manager came forward and said hello to me and we chatted for a little bit until I left. I don't live near this place but I would definitely come back out this way to eat again. P.S. I don't know what the seasoning is on the chicken but please bottle that up and start selling it. Absolutely Delicious!
March 27 update; just had dinner. Excellent food and super fast service. ***still good. ****Fast service, tasty food, and a clean presentation. Best of all, the fastest Management response to a website inquiry. This restaurant is super committed to Customer Service! Gm Pena, I am a new fan!!!
I went to the Farmers Branch location and was so impressed with the costumer service. The food was amazing and fresh!! The restaurant was clean and I appreciated the Covid safety precautions that were set in place. The Manager was such a lovely lady and helped me pick out a great meal from the menu. I most definitely will be back and will recommend this location to anyone!!!
I've been going to this restaurant for a long time. Their food is fantastic and so fresh. The customer service and the employees are awesome especially George. George always has a smile on his face and is awesome:)) I highly recommend Pollo on Josey Lane in Farmers Branch!!!!
The service I received here was great! I was in and out, the manager working had a great can do attitude I could tell he really enjoyed working there. I didn’t get his name but he was Hispanic, had a beard and looked very young. Overall I will continue to come back to this location.
Visited the farmers branch location a week ago. The reason i picked this location is because a coworker ordered from there last year and the food and sides went to die for. Well, my oder wasn't. I phoned the location and told them i was totally disappointed. Today they cooked my order Fresh! The manager stepped up to the plate. Above and beyond! Awesome!
We are from Guatemala. The taste is very close to the locations there. Very courteous staff. Clean, and I liked that they had decorative plates, bowls, and rolled up silverware too. We live in the Mckinney area, and we're in town on some businesses. We will drive all the way here next time we need a 'taste of home'
We made an online order about 30 minutes prior to closing. We got there maybe 20 to 15 minutes before closing. The young Hispanic gentleman that came to the drive through window was EXTREMELY nice. He explained that he could not complete our order. We asked if we could use our coupon for 3 piece chicken and add a few breast pieces ( NOT for free) Unfortunately being so close to closing he was limited on what they had. We decided to hurry and drive to the other location that was in our area (Richardson location) to get our order in since they close 1 hour later. ( Total different customer service experience at that location- NOT good) But before we left, this young man gave us a drink and whatever chicken he did have left for free. Now he could have taken these pieces home for himself, but he didn't. He did not want us to leave empty handed. He apologized several times, and hoped that we would come back on another day. My regret is not getting his name. Today this type of customer service, is rare . Thank you young man. You made our night. 🥰
Underrated af. Was in the area and decided to get a chicken sandwich. Campero’s spicy Sandwich slaps. The fried plantains were the perfect addition to the meal. Highly recommend and gonna definitely drive down to get this again. It’s better than Popeyes sandwich. 9/10 Service was good. Nice and very respectful staff. This place is fast food done right.
Always they give me an excellent customer service, the food is delicious thanks Mr Yefrin excellent service sir.!
This place for the value and taste beats out the majority of fast food/fried chicken places. The food is exceptional. This place should be rated a 4.7 on google maps. Mind blown
Not sure what 1,000 year old magician the have on staff, but the food is consistently great... and I am not a food person. I could eat the same old food day after day, but I’ll go out of my way to eat here. The tacos are generous of meat. The quality and care is apparent. This is not a fast food quality place, it’s a lot more than you will expect compared to the tired restaurants you run into on a regular basis. I wish other restaurants had the same standards.
Absolutely one of the best places to get fried chicken. My only push back is I wish I could eat it every day. Always fresh and service is fast. When eating in, I like the plates they place your food on. The atmosphere is very comfortable.
Delicious and good service the miss Flor excellent
The restaurant is inviting, super clean. The staff is the friendliest I have ever experienced. Service is amazing. Your food is actually served on a ceramic plate. Speaking of....The food is delicious! I may go back again tomorrow!
I think they were just opening? And the order in front of me looked large, so I had a brief wait. Box was a good deal, pretty good.
It is a good place to enjoy with the family. It was my first time visiting the restaurant and the truth is that I was delighted with the flavor of the food. The staff was very friendly at all times.
Food is great. But there is one thing that is missing. The typical Guatemalan Hot Sauce, Picamas. Pollo Campero's original recipe comes from Guatemala and why not have its signature hot sauce? IMHO.
Hands down the best , most flavorful fried chicken in Texas and i’ve tried most. Its so delicious and fresh. Chicken looks so clean and never has a bad taste or smell. I absolutely love this place and so happy i found it!
We stopped in to try their legendary flavorful chicken recipe and it DID NOT disappoint. Brenda was amazing and gave us a great recommendation for lunch. 5 stars all around!
I had such a great experience in this location, the food is extremely good ! Carla is very nice and friendly. I definitely recommend coming here.
I haven't gotten my food yet so I won't rate that, but I will tell you that I'm 47 years old and this is probably the friendliest and helpful service that I've ever gotten to at a fast food restaurant
I go here when I didn't have time to cook and need a quick "healthy" meal.. The grilled chicken is delicious, and the fried chicken is the best!! Super friendly staff, but I would recommend order ahead on the app if possible.. Great food for a good price.. I do miss the Mac and cheese, I really hope they bring it back one day
Every time I have the opportunity to visit Dallas, I can't miss this establishment. Although there are other branches closer to me, the attention and service provided at the Frarmers branch is unique and unmatched. Congratulations to the entire team for making me feel special.
The staff was amazing and wonderful. They made me feel like I was back home in El Salvador. The environment and the restaurant was extremely clean Got my food very quickly and you could taste the freshness of the food. The manager Kenia was very helpful and really customer oriented. Definitely will be coming back!! ⭐️⭐️⭐️⭐️⭐️
Great food and staff is very helpful and friendly. The fried chicken is very flavorful and yummy!
Great food and staff is very helpful and friendly. The fried chicken is very flavorful and yummy!
Great food and staff is very helpful and friendly. The fried chicken is very flavorful and yummy!
Haven't been here in a while and everything was absolutely delicious, clean place and friendly people. Fried chicken is juicy and full of flavor and the home sauce is so good, also served with yuca…
Haven't been here in a while and everything was absolutely delicious, clean place and friendly people. fried chicken is juicy and full of flavor and the home sauce is so good, also served with yu…
Hadn't had Pollo Campero in about 5 years, forgot how good it was. I got 3 piece fried with fries and a bread. What u really like is they have jamacia and other aqua frescas and you can get as much…
Crispy fresh flavorful AF! Love the texture of the batter.Yum! The fries are great too...empanada not my jam.
Nice place nice people , good food , but they need a little maintinence
Great food and service. A little different than the more ubiquitous Mexican style chicken places, and better in my opinion. Street corn is delicious, as are the empanadas.
Very good food every time I go there. Make sure you check out the grill chicken it is to die for. The fried chicken is good there too but grilled chicken is where it is at.
Food great and consistant. Freezing in restaurant, so got our food to go.
The fried chicken is amazing! The grilled is good but there's not really anything special about it. Same with the sides. They are very quick to take your order and for you to receive it.
It’s almost the same as the ones in El Salvador. The chicken got pretty much the same recipe but the salad is different. That perfect combination is missing in any restaurant in the USA. However, the restaurant itself offers you to go back home for a couple of minutes. Recommend it!
Store manager George is super nice & professional. I was a little disappointed w/the freshness of the chicken. Maybe b/c it was towards the end of the day, but, it didn't taste as fresh as the one off of Hwy30 & Cockrell Hill. The mango drink was sweeter too (didn't care for it.) Again cleanliness, friendliness, management = 5 ⭐'s, but, ultimately I come for the freshness & taste off the food.
I’d give five stars but my grilled/breasts were quite small😀. Their grilled chicken is typically juicy and the seasoning and fresh lime with is delicious. Better than any other comparable chicken spot. Friendly service.
I recently tried the chicken sandwich at Pollo Campero Restaurant, and my experience was quite average. While the flavor was okay, it didn’t stand out or impress me. The chicken itself was cooked well, but it lacked that extra something that makes a dish memorable. The accompanying ingredients were also ordinary, not adding much excitement to the overall taste. Considering the reputation of the restaurant, I expected a more flavorful and satisfying sandwich. It’s not bad, but it’s not something I would go out of my way to order again.
Delicious food and Mango and Jamaica drinks are enough to fill you up before the food arrives 😋
Pollo Campero 12885 Josey Ln, Farmers Branch, TX 75234 Needed a quick spot to grab a bite to eat. Order: 3 Piece Meal (8): Thighs only; 2-Fried and 1-Compero The Compero Thigh was juicy and the skin was tasty. The Fried Thighs skins were thin, and crispy and the meat was hot (temperature) which was freshly fried... Very juicy. The pieces were on the smaller side... The meal came with a choice of side. I chose Coleslaw (8) which tasted sweet, which is not great for me but I likey:) Service was quick and efficient. On a funny note: I told the cashier my name was "Henry" - See receipt. Definitely will go back! UPDATE: I went back again and it was even better... However, this time I chose Yuca Fries (7.5)... Not bad. Surprised, "Big" Henry
Same as chick fil-a. They have yucca fries which are large diameter fries basically. Sauce is also similar.
Same as chick fil-a. They have yucca fries which are large diameter fries basically. sauce is also similar.
Same as chick fil-a. They have yucca fries which are large diameter fries basically. Sauce is also similar.
Same as chick fil-a. They have yucca fries which are large diameter fries basically. sauce is also similar.
staff kinda rude... plus, they left items out of my bag. Unsure if it was on purpose or not, but it sucked either way considering I had paid for them. Certainly won't return to this location
The Food is really good but what gets me mad is that they're so damn cheap, they bearly put any sauce in the sandwich and even when I ask for extra sauce not caring if its an extra charge... they still bearly put any on it. Sandwich and chicken are pretty small so if you want to get full order a lot.
Grilled chicken was just OK. It was almost crusted with rub/seasoning, but it was one note and a bit dull. Rice was fresh tasting but under seasoned. Overall it was pretty disappointing.
Great place excellent food ....went there a little after the lunch hour I know the chicken would be a little dried out after sitting there on the warmer ..the employee there fixing customers food have no business being in hospitality she fixed my food like she was fixing it for a pig; on top of it being extremely rude and disrespectful....
Food was delicious, staff not so much. my son asked them for a box to go, but apparently the cashier couldn't understand my son's request and gave him something else. and my son said that the cashier said "gosh" like he was bother by it. Not happy!
The grilled chicken is good but they really need to come up with good deals & specials. It's too pricey for a fast food chain! Haven't they noticed all the competition that's nearby?? The to go boxes are Horrible! The food gets cold right away! Last but not least.. please update your website with the current deals! I know you only have one once in a while but how are we suppose to know if it's not on you websites!!!
Food quality has gone down at the location in Farmers Branch. Used to love the Camperitos but last couple of times Ive gotten them they werent very good. The taste was not like before and the batter is different.
Had the grilled 3 piece meal, with a roll, plus a street corn salad. Tasty chicken, small peace’s, tiny salad, and forgot my roll. Paid $10.05 $$ pricy and I’m still hungry. Not likely to make a second trip.
We ordered through the drive thru. It was very hard to hear what the employee was saying and she must have had problems hearing us because she miss some of our order. Chicken was just okay, nothing special.
The food is great, unfortunately that’s not the only thing I look for. The service was the worst of any pollo campero by far. She never greeted us and when she finally helped us all she said was what do we want to order. There was a promotion on the screen and she said it was no longer valid. Wouldn’t come back to this place.
The food was good. The young man taking my order was, I think, also taking the orders for the drive thru. He totally missed my order for my son for the soft serve sundae. I had to repeat my order for him for my son's dinner. He just didn't seem focused on customer service. If my next visit is like this one, we won't be coming back.
Just went through the drive through, so not sure about atmosphere. I ordered the queso bacon chicken sandwich with fries, I ended up getting a Buffalo chicken sandwich with rice. I was hungry, so I just ate it without complaining, and it ended up being a good meal. The chicken sandwich was juicy and crispy and the rice was flavorful with seasonings of lime and cilantro and fire roasted corn blended in.
Came here before and the chicken taste great. Came back a few months later and the chicken was dry, overcooked and no seasoning. The portion size of sides is good. The chicken drumsticks are always small. Good service
This place is amazing. I recommend it to everyone, seriously you have to try it. The fried chicken, the fries, the rolls and the plantains are all delicious. However, whenever I go they're always out of something: chicken breasts, ketchup, flans... there's always something out. It's kinda surprising because I believe their headquarters are in Dallas.
The food was ok the only problem is the rice was undercook so I have to order french fries.
I was weirded out by the staff. I have not been back. Food was good. My neighbors liked the food.
Waited almost fifteen minutes for a sandwich when I was told 7 at the DT. Almost got bumped into by a manager(?) and some other person going in and out the kitchen (with no consideration or pardon) when I finally came inside to check on my order after 10 mins. The dining area was clean. The chicken sandwich came plain with pickles. Expect no sauce except the packets they'll throw in the paper bag. It was a good sandwich, thankfully.
This place say they have grilled chicken while every week when I visit they always have a good reason of not having grilled chicken. Don’t market yourselves anymore if your menu has changed. I have been a customer for a while this is very disappointing…. Not all customers like fried chicken
Saw this place and decdied to stop and try it. Upon arriving I was greet which was good, ordering wasn't to difficult although I didn't end up with fried chicken instead of grilled. I feel the option should be asked! The wait for the food took 20 minutes which was ridiculous but I didn't say anything. It will be my last visit.
Very average. Chicken was kinda dry and don't have any sauce but buffalo. Didn't have any other sauce the last time I tried it 6 months ago. I would recommend finding someplace else
The girl taking orders in the drive thru had an attitude 12/29 . Even though she messed up my order and I had to inform them she clearly didn't like that and was just rude. I love coming to this location only when the guy is taking orders he's super sweet and has the personality for the position . Unfortunately the girl lacked customer service and seemed like she hated being there. The food is good but try another location
Came an hour before closing and they said they only had 8 pieces of chicken left and they wouldn’t make a grilled chicken bowl. If you have 8 pieces of grilled chicken why would you refuse to make a grilled chicken bowl? Then I sat at the window about 10-15 minutes (not an exaggeration) before anyone even took my payment without any explanation. Terrible first impression and not the best customer service experience but the food was good, except one of my chicken pieces was undercooked. Yikes!
Limited selection 4 me, can't/don't upsell like wanting to add tomatoe, lettuce, etc. to sandwich. Replace like corn for greens - example. Service off the chain great & fast‼️ (she friendly but no joke bout job)🔥👏🏾💯wings cooked alil too long but ok -- could of been great. Daughter liked it alil too -- see her face -- bout 5/6 ,of 10 [4got what she got]
Had Pollo Campero for the first time at this location. Bad service and disappointing food. Took almost 20 minutes to get my order after they got it wrong in the drive through. They missed 2 items: nuggets and an order of fries. The fries they did include were SO cold and not fresh. I asked them to correct my order and make everything fresh (since they said the nuggets would take 10 minutes to cook. Is this why they they weren’t in the bag in the first place?) Got home and the “new” fries were so cold and nasty STILL, even after that long wait. The fried chicken, fresh nuggets, and chicken sandwich were good. But the cold/old fries and the grilled chicken was not good at all. Not worth the $40. Not worth the wait or the hassle. I’ll never go back.
I have visited locations here in the DFW area for years and have had no issues, within the last 2 to 3 weeks, I visited 2 different locations and the experience has been awful! The first location I've visited, I was short pieces of chicken. The second location I visited, I ordered the 4 piece mixed was given dark meat. Unfortunately, there is no local number to contact the restaurant, you have to go through customer service and they will issue a coupon that can only be used on the app or through customer service when the purchase was made in store!!!!
Had grilled/fried chicken combo. Grilled chicken was not cooked well, the meat was not falling off from bones. Fried chicken was cooked well. Both types of chicken were lacking flavor. Horchata and plantains were quite good. I would not recommend this place, the lack of flavor in chicken was disappointing.
I was not satisfied as I placed my order online for two (2) $12.00 combos which include two (2) drinks and the person behind the counter refused to give me my second drink. She started speaking Spani…
I was not satisfied as I placed my order online for two (2) $12.00 combos which include two (2) drinks and the person behind the counter refused to give me my second drink. She started speaking Spa…
I was not satisfied as I placed my order online for two (2) $12.00 combos which include two (2) drinks and the person behind the counter refused to give me my second drink. She started speaking Spa…
vine por primera vez a este lugar y la verdad no me lleve una buena impresión porque la persona que está en la caja es muy cinfianzuda y la verdad si vas estar en la caja necesitas ser amigable .
Oh no. They close at 9 but run out of food and won't serve at 8:46, just change your hours, that will solve the problem for all of us!!!
I always try to go get my dinner and never had chicken siempre que trato de agarrar mi cena nunca ai pollo sempre disen que no ay que coraje
What an awful service. The lady was so slow.. they took 25 min to make 3 sandwiches....
I just stop there few min a go I was so exiting about nice dinner at home watching Halloween movie, I order Grill chicken, he ask tortillas or bun I said tortillas anyways he give me wherever he want but not tortillas I was mm that's ok then I bite my chicken o nooo, nasty It was raw I have to put all in the trash!! I send you Email few weeks a go.. that confirm the big issues on bad service of your restaurant
First time coming here and it will be my last. Ordered our food thru drive thru and the order taker did his job good but we had to wait ten minutes then get all the way home and they forget a corn tortilla, cole slaw and fries like really??? I'm too tired and I am not wasting more of my money because this place forgot my items.
Becareful when you guys come to eat on this place ,I went to come on Saturday my and my wife she chose a bowl and I take 3 pc of chiken rice and beans, so I pay Total $16:31 food is ok but what is my surprise at night when I check my transactions on my card they charge me a $22.55 for that and I call back to them to explain tha situation they said that cant be possible and ask me to show the transaction on ny phone .. and then I back to the store to show my transaction and for my misfortune they treat me very poorly..I never come back there
Horrible service. They NEVER have fried chicken, and ask you to wait 20+mins for it and to top it off they laugh as they tell you they don't have any ready. Always a waiting game when I go there. They need better service and to have Pollo ready. I mean they have the word chicken in their name.
I will not come back again. The food was cold, also 40 dollars for a family meal is too much money. Cold chicken, cold French fries, and there was ants crawling on the wall. I would not recommend this place to anyone. I would rather go to McDonald’s where they serve hot food.
Twice now I have waited 30 mins for 1 chicken sandwich and frys, when other people have shown up, ordered, ate, and left, while I have waited for 1 chicken sandwich and frys, good food terrible service, if it happens a third time, them I am done with this place
The worst drive thru restaurant ever. Had to ask for a refund because after 40 minutes, my food wasn’t ready. They didn’t apologize and gave attitude. Never going there and I will let anyone i know about the experience.
Very disappointed with their menu during my recent visit. I don't understand how a company can lose their sense of identity. I remember when people who had traveled to Guatemala would bring boxes of "Pollo Campero" in their flights and now, that menu is all but gone. To make matters worse, I had to take two identical pieces of chicken, "because they had ran out of breast pieces", and "a wing, couldn't be part of a two piece order"? So, you run out of breast pieces and you're not willing to substitute it for a piece that would be agreeable to your customer? Where did customer satisfaction go?
I'm not coming back!! Sorry, they made me wait for almost an hour when they told me only 20 minutes, and they didn't give me the sides that were included.
Got the the bottom of my soda and decided I would eat the ice. Took the top off and was surprised to find 2 dead insects floating in my ice. Notice that's plural: not one, but two insects. I am just disgusted. Will not be returning. Obviously this establishment is not sanitary. To top it off, I am trying to post pictures of the bugs, and mysteriously it keeps deleting them. It will only let me post photos of the cup.
The WORST SERVICE EVER! I like the food and now I can’t go without getting mad. I keep giving them chances to give me my food right and they never do. Today they didn’t give me a fork to eat my food and they forgot part of my order plus they made us wait just to give us our order wrong. Good food, but honestly the service is bad.
If you are seriously going to act reluctant in preparing a large order, then I am confused why certain individuals would choose to work at a fast food chain in the first place. I ordered a 20 piece chicken pack with a side of mashed potatoes and bread rolls through the drive-thru when I see the guy taking my order get mad. Pretty much, he shoved my order through the window carelessly and didn't give me what I asked for. Terrible service if you are trying to make a large order despite the place being less busy than usual. I'm hopeful that you'll get better service if you order inside the restaurant.
I've been several times to the drive thru and things have been missing from the order. The little bit older ladies taking orders hardly speak English, so they never seem to understand what we want or maybe it's on purpose. Hey, don't want the business, fine, there are plenty of other places. They don't seem very friendly towards white people is my take away.
Went at 630p, order 8pc fried chicken paid $22 for old dried chicken. It was so bad I had to throw most of it away. Very disappointing, will never go back.
My experience at Pollo Campero on New Year's was disappointing due to the rude behavior of one of the employees. Despite the holiday atmosphere, the employee's demeanor was unwelcoming and unprofessional, which significantly detracted from the overall dining experience. Customer service plays a crucial role in shaping perceptions of a restaurant, and unfortunately, this interaction left much to be desired.
I ordered a 4 piece mixed with 2 sides, an xtra dinner roll and a drink via door dash and these idiots were out of chicken but instead of cancelling the order they just cancelled the chicken and sent one single dinner roll and a small drink. Yup $11 dollars down the drain because no one was smart enough to just cancel the order. These people are so money hungry that they just sent over 1 single dinner roll and a small drink. You guys were wrong for that. Really tacky on the part of the restaurant. Why wouldn’t you just cancel the order?
the service from the beginning was already bad. had to repeat myself twice and when she had the wrong thing in the screen we corrected the lady in the drive thru and said okay that she got the order . we then get to the window and come to find out she didn’t put in our order till we got to the window and had to repeat our order once again she then parks us and tells us to go to the spot number 2 which i went around the parking lot twice and there wasn’t even numbers anywhere after receiving our order and getting home we sitting down to eat lunch just to find out we had spoiled coleslaw, the smell and taste was awful and not in the slightest bit of enjoyable
UGGGGH!!! I was not satisfied as I placed my order online for two (2) $12.00 combos which include two (2) drinks and the person behind the counter refused to give me my second drink. She started speaking Spanish which I thought was rude. The second lady behind the counter apologized for the first lady's incompetence. Overall a lousy experience. When I got home (minutes away, literally), the fries were cold, greasy, and soggy. Next time I will stick with Popeye's, they're much better!!!
The guy that gave the food to my dad called him a Pendejo a slur word in Spanish this is very un professional, yall need to manage your staff members better this is not acceptable.
If you place an order, it's never on time. What you're thinking about is probably ignoring customers. Then, if you try to pick up on time, you will check it then and receive the order the day before yesterday. Why did we create an online reservation system? Don't even place phone orders. They're people who have no intention of preparing themselves anyway.
I’ve came to this location several times, always seem to be missing or short of items. They always give less than what was purchased. First time, they missed a side. Next visit, they did not put the dinner rolls. On today’s visit, I ordered 12 PCs chicken and 9 PCs nuggets. Came home and found that there were only 10 chicken and 6 nuggets. For a fast food chain, this place is expensive. So I decided to call the location, spoke to a gentleman about the issue, he told me to hold on. Then passed the phone to a lady that pretended that she did not hear me, left the phone aside and IGNORED me. I’m beyond words to describe this. If I can give negative stars, I would. Never coming to this place AGAIN! If you’re going to this location, make sure you check your order before you leave, they LOVE skimping!
Leg and thigh only?? What.. this is ridiculous, I asked crew member how long on the chicken breast. They said they breast anymore. I waisted my time coming here.
Arrived to pickup a DoorDash Delivery. Waited in line behind a family for about 4 mins. Once I made it the front of the line, I was not acknowledged or greeted by the staff, even though they just had an extensive conversation with the Latin, Spanish speaking family before them, even offering churros to the little one. A man entered precisely five minutes after I arrived, and they not only acknowledged him, they waved him to their and asked what he needed (all in Spanish). Ironically, he said Doordashe and immediately and was taken care of immediately. Once again, I am still waiting to be acknowledged and to request my DoorDash - literally standing at the counter. Not only did the lady go around and ignore me. She kindly provided the DoorDash to the other individual. I looked up and asked said “Dang, Can I please have a DoorDash order as well?” The lady literally walked away. A young man came and helped me, but overall this was like the worst experience. I’m not sure if it’s because she assumed I was an English speaker or because of my Black skin or what but so disrespectful, so rude and I would definitely not recommend this place. While I don’t truly know her issue… based on my experience, I would have to assume that there was a prejudice, bias, or some sort of disdain towards English speakers or generally Black folk.
I ordered a 20-piece fried chicken for the first time, but it was way too salty and the chicken was really dry. it tasted awful. Even after I removed the batter and tried to eat just the meat, it was still extremely salty. Me and my son finished only 4 pcs, and ended up throwing it away.
This was on of the worst experience of food I've ever had, we had ordered beans and rice with our order and we only received rice and when we called to explain the situation the lady who answered the phone was being very rude and condescending, saying she packed it herself and she never makes mistakes and we just had to deal with it, that there was nothing she could do and all we wanted is for our beans to be in our order, this is the last time we get chicken from here, lost a customer today
Inicia sessió per deixar una ressenya
Inicia sessióElimina anuncis i gestiona el menú
Explora la teva zona
Oakhurst Grill
Salad and Go
Jin's Donuts
Maple Donuts
Red Stix Street Food & Bar
Franki's Pizza & Pasta
Pho Pasteur
The Diner of Dallas
La Tortuga
Tipico's
19 Fotos
Explora les fotos de Pollo Campero
Informació sobre Pollo Campero
Com arribar
12885 Josey Ln, Farmers Branch, TX 75234
Destacats
Serveis
Opcions de Menjador
Informació del Restaurant
Comoditats
El Barri
Ubicació
12885 Josey Ln, Farmers Branch, TX 75234
📍 Explorar el Barri
park in the United States of America
park in the United States of America
park in Dallas County, Dallas–Fort Worth metroplex, United States of America
building in Farmers Branch, Dallas County, Texas
What people say about Pollo Campero
Jocs
🎮 Guanya Punts Mentre Explores!
Juga a Find Me i canvia punts per descomptes a Pollo Campero i altres restaurants
Guanya Punts a Pollo Campero!
Juga a Find Me i canvia recompenses aquí
Guanya punts extra i canvia'ls per recompenses de Pollo Campero
🏆 Recompenses de Pollo Campero
Descompte 10%
A Pollo Campero
Aperitiu Gratis
A la teva propera visita
Taula VIP
Experiència premium
per canviar recompenses i guanyar punts
📋 Com funcionen les recompenses?
Juga a Find Me
Cada 100 punts de score = 1 punt de recompensa
Acumula Punts
Els workers obtenen 2x punts per partida
Canvia Recompenses
Descomptes, menjar gratis i experiències VIP
És teu? Reclama'l GRATIS!
Elimina anuncis i gestiona el menú