Serenity_ 14

newburgh is definitely better then this one, I ordered on the app and put that I was already there because I know how they are. I went there 30 minutes after I ordered and it still wasn’t ready, there was no line and it’s always like this at this one.

Missing items. No one answers the phone. Egg mcmuffin has stale bread.. waste of money.

Katelyn Horton

Says add Mayonnaise. And yet here I am with no mayonnaise.

Bryan Whais

I ordered 2 breakfast sandwiches on the app a sausage, egg and cheese bagel and a baccon egg and cheese bagel. I went inside to get my order and the recept on the bag matched the items I had ordered. I get back to my car get in and while we are driving away I go to gt one of my sandwiches out and it is a biscuit sandwiches. I check the other sandwiches and it is a steak egg and cheese bagel. I can't eat red meat for medical reasons so this second sandwiches was completely useless to me. When ordering at this McDonald's check your order before leaving the store. I will avoid visiting this McDonald's from here on out.

JMONEYVIDEOS

Ordered quarter pounder with cheese meal and two 10 piece chicken nuggets. Were told to pull up to “the white line” and proceeded to wait 20 minutes for our order after seeing 4 cars behind us receive their own orders

Evan Berg

This franchise is promoting monopoly pieces but I did not receive the correct monopoly cup with my order. I ordered with the app and it specifically stated that I would be getting a monopoly piece on my large cup.

Liv

This experience was absolutely horrendous!!! I felt taken advantage of… it took us 45 minutes to get our food!!! Customers coming in and out but not us. Diabolical. Thought I was trapped here. I know it’s spooky season, but I didn’t realize this was a haunted house. It took FOREVER. and no one even cared…. Do they know who I am? What I’m capable of??? The days of hard work I just spent sitting here chained up. I might as well go to Arby’s at this point. And I am not leaving. Did I mention fries were four dollars?? I worked for this 16 bucks. That’s 16 bucks and 60 minutes I’ll never get back. Wrote this while still waiting BTW.

Goofy Gal

Staff here are incredibly rude. I asked how app park and picked up worked. Young man walked away from me. I said excuse me he returned pointed to my order? I know that is order I'm asking how to pick up from app parking space for when I return next time. No reply? Another employee there young woman just stands there looking confused and apparently doesn't understand English? My coffee wasn't hot and I drink it black. I never write bad reviews but this was necessary. I love McDonald's coffee and stop wherever I'm traveling.

W B

Horrendous. I always question myself when I find myself ordering food from McDonalds, and this is one of those times where I was correct. It took several minutes to get a response at the drive thru, and when I finally did, the total appeared wrong on the screen. I questioned the total and was told to pull through to the window with no explanation. The person at the window was polite, but after I paid and pulled up to the next window, there was a teenage kid with a black hoodie sagging his pants who clearly did not work there who asked me, “whatchu order?”. After I told him, and eventually received part of my order, he told me, “you good”. When I looked in the bag and found that I was missing the fries I ordered I reversed to the window, and the woman who came to the window proceeded to argue with me and told me I didn’t order fries. I told her to check the order, as I did, in fact, order fries. After a minute or so she returned and told me to pull up and wait and informed me that the fries were cooking. After about 5 minutes she came out with maybe a half order of small fries, presumably in spite of me. Absolute trash.

Chistopher Pagano

Every time we come to drive through they make us park and wait 10 minutes before we get the food. Easier just going inside to order. Grossy mismanaged

Chris Minetos

Ordered a side of bacon and it came with 1 slice of bacon , ice needs to pull up and shut this place down , took 10 min for them to understand what I was saying

Melissa Hernandez

I went thru the drive thru and ordered med fries, quarter pd w/cheese and a 6 pc..they then send to a number that id not available and when I get my food, the fries look over cooked and NOT FRESH..went inside and i got overcooked fries again and super salty..you would think that at 11:30 every thing would be fresh

M K

We ordered two big Mac and specifically mentioned to replace the beef with chicken for one of the big Mac from the order. The person who requested for replacing the beef with chicken was strictly because of the religious reasons but this attitude from an intolerant manager was completely unacceptable and unforgivable. They gave both beef big Mac to us and when we brought it to the attention of the attendant at the counter, she called the manager. The manager did not even apologize for the mistake and started arguing over the money that needs to be paid to get the Big Mac with chicken. Eventually we ended up paying for the same order one more time. Apart from this, the shop was not at all clean. They had fries on the seat and they didn't even clean it. Extremely disappointed with McDonald's for the first time.