Chicken Express

John and Donna Williams

Ordered a 12 piece bone in chicken, no sides. It's 8:00 p.m. Saturday. There wasfood no food in the hold warm/display area. Uh oh! It was all being held in pans in stand-up warmers. Paid $30.00 for 12 pieces chicken and 6 rolls. Brought food home for hungry crew. The food was dry and shrunken from being held too long. Very disappointing! Chicken Express doesn't close until 9:00, so they served this poor quality product for another hour after I left.

Kolby Stewart

I bought $90 in chicken and two gallons of tea. I asked for some cups for the tea and they brought me gravy cups...for drinking tea out of. We also didn't get the right count of rolls and biscuits, among other issues. Seems to be some issue every time we come to this location.

John Smith

I ordered a family meal 25 tenders half the tenders were small and more crust than anything also was cold rolls were hard not very happy with outcome a all the tea didn't taste sweet I think I should have a in store rembursed

Anthony B. Barreto

Short and sweet... food was expensive. Food was not "bad", Idid eat it although not enjoying it, and it tasted like reheated something and old, so a long way from being good. We can buy a whole roasted chicken at Kroger or HEB and it is cheaper and better tasting. This is not just this particular establishment. I drove out of a KFC a few weeks ago after their prices seemed sky high. I do not believe I will be returning to this restaurant as there are options.

Mary Hernandez

I got a kids meal. The food was terrible. They definitely need some management.

Desiree Roquemore

This store really needs help. Second time I’ve come this week and been told there’s no fried chicken and will take 2 min to cook. This is a FRIED CHICKEN restaurant!!! And the second time I placed an order for pick up on door dash because weee about to pull our 40 ft RV out of town and clearly can’t drive it through the drive through. I was told it would take 20 min to cook the chicken when I arrived. I was told I was not a priority that the ones in line were. I don’t believe that should be the case. I’m not a door dasher I used it to save time and give the restaurant the time to fulfill the order. The staff were rude and unaccommodating. I’m a paying customer and pretty dang sure I wouldn’t have been told to wait 20 min in the drive thru. The manager needs to fix what’s wrong here bc fried chicken at Chicken Express should be ready at 12 pm - lunch rush!!!! This isn’t rocket science. It’s fried food.

A

Waited 15 /20 minutes and everyone was getting their food and I wasn’t. Asked if my food was almost ready and they gave my food to someone else. Said they had to make sides fresh and would take a while. Asked for a refund or if they could just put something together for us and they just issued a refund but didn’t try to make things right. Super disappointing.

Stephen Hulsey

This is the most horrible place to get chicken I’ve ever went to in my life, the chicken is always so hard it’s like jerky it even chipped one of my teeth!!! This place needs to get shut down.. nasty a

Chris Burleson

My main issue was with the food. Visiting from out of town, bought a family pack with sweet tea to feed the family. Got back to the hotel and half the chicken (not the breading) was so salty it was inedible. The mashed potatoes and gravy were the only things to offset the salt. Had to taste test each piece before eating. Threw away over half of it, which is hard for a family on a budget. Be fore warned, check the chicken before you leave.

A B

This Chicken Express is the absolute worst I’ve ever been to. I try my best to avoid this one completely, but I end up having to stop every now and then as it’s one of the few restaurants I can stop and pick up a meal from for my family on my way home from work. The tenders almost always taste and look like they’ve been sitting under the heat lamp for hours. The piece chicken doesn’t taste or look fresh either, although it’s hard to say because they rarely have enough to make a 10 piece family meal. Service is substantially worse than the other closest two Chicken Expresses. 9 times out of 10 there’s an issue with my order. If you want good Chicken E and don’t mind driving a few more minutes, skip this one and go to Granbury or Stephenville.