Usually they're really good. But this time, I've noticed the meal went up a whole dollar. Got my number 1 combo with no roll. Asked to replace the gravy for ranch and they gave me jalapeño ranch, I…

Lauren Banks

The food itself was good, no complaints there. Unfortunately, the customer service was terrible. The worker who handed me my food seemed annoyed, rushed, and shut the door in my face immediately after. It honestly felt like they didn’t want to be at work and were just waiting to clock out. A better attitude and basic courtesy would make a big difference.

Maurice W2

On 12/7, I waited a long time for my order. The tenders were old and dry, which was disappointing for the $15 I paid. This poor service will negatively impact my rating. 11/25 visit: Kimberly was so nice and professional. I explained that the lobby was closed and that I didnt have a car I had an 18wheeler. I asked Kimberly "would I still be able to order at the window" she replied "Yes" Great unrushed customer service

Cin Cin

My food was hard as hell n I paid $15 wat a waste

Dywanne Harris docccwayne_reviews Instagram

My first time trying chicken express and my chicken breast was slightly overcooked as well as the okra, I did like the biscuits, food just didn't seem fresh and the chicken recipe could use a little more seasoning it was kinda bland and for the price I paid I thought the chicken strips was for a little kid

Gene Strother

If rudeness and a lack of enthusiasm amount to art, the girl working the front counter is Picasso. Started out as a 1 star but the catfish and okra kicked it up a couple notches!

Last night I went to chicken express and usually I have no problem with their food but this time I ordered a family pack eight chicken pieces and they were all rock hard and disgusting. My family and…

Last night I went to chicken express and usually I have no problem with their food but this time I ordered a family pack eight chicken pieces and they were all rock hard and disgusting. My fa…

Last night I went to chicken express and usually I have no problem with their food but this time I ordered a family pack eight chicken pieces and they were all rock hard and disgusting. My fami…

Had they catered to our job the chicken fingers were really good from the Irving restaurant so tried them at the Grand Prairie store and it sucked not to mention 8 pieces and some fingers was 50.00 n…

Had they catered to our job the chicken fingers were really good from the Irving restaurant so tried them at the Grand Prairie store and it sucked not to mention 8 pieces and some fingers was 50.00…

Imagine ordering dinner for your family, going home to eat only to realize your order is wrong. So you go all the way back to the store only for them to be MAD AT YOU. No apology.. just attitudes. Th…

Avoid this place after 8pm. They stop providing half the menu and serve the sweet tea out of a 5 gallon bucket. Pathetic management.

I have eaten at chicken express on Post & Paddock at 360 many times. Tonight I decided to order online since I live less than 5 minutes away. This was the worst chicken I have ever purchased. T…

I have eaten at Chicken Express on Post & Paddock at 360 many times. Tonight I decided to order online since I live less than 5 minutes away. This was the worst chicken I have ever purchased. The c…

We ordered on Ubereats, 3 meals to be delivered. There's no point in putting in special instructions because they don't read them obviously. Ordered a 2piece fish combo got 1 piece of fish. My Gizz…

Angela Whitaker

Every time I go to this Chicken Express on Post and Paddock the food is never fresh. I always make the mistake of thinking it will be the next time I pay my money for something but it never is. Think twice before you stop especially if you don’t see many cars at dinner time. Actually the only other car I saw there they were waiting for food they probably ordered to be cooked fresh.

Dannyelis Alicea Olmo

Came here for a couple of drinks and some cookies, I got approached by the manager after the rude cashier lady told the manager that we had ordered teas and ended up grabbing sodas because the teas weren’t good, he approached me with a very disrespectful manner to ask me to pay for the difference of the drinks mind you the cashier was on her phone while taking our order, almost dropped the cookies.. did not pay attention to even make eye contact but was so quick to run to the manager for us grabbing sodas. Would not recommend this place. Very rude workers.. place is dirty as well. All of this for .70 cents….

Chris Wilson

I placed an online order and was assigned a pickup time of 8:55. I was at the window at 9:03, offered someone else's order, and was told my order would "take some time" and to pull forward. I finally parked and eventually went BACK to the drive-through at 9:21. My food was ready. I asked the "lady" what the deal was, and she said the person in front of me had also ordered chicken breast, so they had to cook more. I said "yeah but I ordered over 30 minutes ago" she told me no, I hadn't and said she would not argue with me about it WHILE GIVING ME A BAG WITH A RECIEPT SHOWING A PICKUP TIME OF 30 MINUTES PRIOR. I have literal receipts. Asinine.

Antonio C

I was told 15 min to get 2 wings ready. I’ve been Waiting for almost 30 min for a 12 pc family meal. While other cars take their order. I was about to ask for a refund. The chicken is good but the cashier and people working there needs to be replaced. Service awful.

Jerald Farnswurth III

I have been going to chicken e forever. Used to be good food at a reasonable price. But in the last few years the strips have steadily gotten smaller. They have finally gone too far! All the strips in my 4 piece today were barely bigger than a breaded shrimp! It would take 3 of these to even come close to the size their strips used to be. That’s a small, SMALL piece of fried okra in the photo for scale. I understand raising prices, but you can’t raise prices and shrink the portions this small!! Besides the hilariously small strips, the last few times I got a breast it looked like they had cut a tender off of it before breading, unreal. I have no issue with the staff, they are always friendly and usually get the orders right.

Larenzo Young

This place sucks. My food was overcooked, they have no type of hospitality and it’s just depressing in this place. I stood at the counter for 4 min and no one said a word so me. That was just so rude. They most definitely need new management.

Kev

This was my initial visit and I must say the customer service experience was not welcoming. The African American woman, with glasses and the curly weave was rude and unprofessional when I questioned her about an automatic upcharge to my order. She said if you don't indicate which size you want, the restaurant will automatically upcharge your order. When I placed my order, I ordered two number 1 meals and said I want it regular. After explaining to her what I ordered, she then said I didn't tell him what I wanted which is why there is an upcharge. She had an attitude and said she'll get the manager, which I think was her coworker. I'm not sure why it's okay for a company to automatically upcharge money to my card without consenting with me first. There was no policy posted or no awareness from the employee that took my order. I'm bothered that she argued with me about money that I'm spending.