Transparent Solutions

Went through the drive-thru so I don't know about the atmosphere. However, I requested an Impossible burger and became sick within 2.5 hours of consumption. I believe I was sold a beef burger. They could have killed me.

Alex

Breakfast Pick-Up Order 10/14/25 - Earliest p/u time shown on order was 9:51am. Not ready until 10:05am. I placed a drive-thru pickup order thru the app, and a couple minutes later went up to the drive-thru and let them know I was there to pick it up. I was told to drive around the loop for at least 3 minutes so they have time to prepare it. I truly don't understand the difference between someone ordering at the speaker and someone that gave you a several minute head-start already by placing the order in advance. There were zero vehicles ahead of me. I complied, and came back to the speaker a few minutes later - I was immediately told to wait a moment at the speaker in-lieu of a greeting, and then had to wait behind 3 other people in the drive thru that placed orders after me, whom they apparently had plenty of time to prepare food for. Food tasted pretty good, and the order was correct. I was not asked if I needed any condiments for my items, and the hashbrowns were cold. Trash receptacle was overflowing. 2 Stars because she at least apologized for the wait, even though the delay could have been avoided if they had prioritized my order - placed and paid for in advance.

Mike Bennett

Order from here on drive thru . Order a " large whopper meal with no cheese, no pickles with extra mayo and onions. Got home and guess what was on it? Cheese and pickles with a gallon of mayo. Couldn't even eat more most enjoyable burger. I will not be back.

Jenifer Hendrickson

Can I go to this location? They never get my order right never get it right I say whopper plain OK that means I want a big burger with cheese and meat only and I really get all the way home which is kind of far from the location and then I don’t wanna come back and then my kids not eating And we’re both screaming. Do you understand how how important that it is to get something right?I’

Reyse Atkinson

Thomas behind the drive through window was very unwelcoming. Need to have better customer service. Clean up his look some. Didn’t feel comfortable with him handling my food. Unhygienic.

Brittney Yancy

My family and I have been coming to this location for 12 years. It’s our favorite one. Outside of a few missing items or removed items on sandwiches we have a good experience. Yesterday, in the Drive Thru my mom asked for fresh everything and through the speaker Sariyah says “ugh! I hate when ppl do that. I want this fresh, I want that fresh.” At the window my mom asks if the young lady is the manager and she says no. My mom says “oh I wanted to know who said something about being irritated about fresh food.” The girl says “oh that was me. It’s annoying because if there’s a line we have to tell people to pull around and someone has to leave to take the food outside.” My thing is WHO CARES? Mind you there was no long line nor was it busy on the inside. Please make sure staff is being trained on SERVICE and not just the job. Sariyah if you have a problem with customers asking for fresh food you need a different job. As someone who has worked fast food this is not how u treat paying customers, especially MY mother!

Monica Hawkins

Inspect your food before consuming. So disappointed. I needed to grab a quick lunch. I went thru the drive thru. I haven't eaten at this one in a long time and it seems nothing has changed but the staff. I ordered fish sandwich meals. I was told to pull into parking space to wait on sandwiches to cook. I waited about 5 min. I drove 1 mile back to my destination to find my sandwich was NOT cooked fresh as they indicated and my sandwich was made with clearly moldy buns which is totally unacceptable. Fries and onion rings...both cold. Very concerning that you all aren't checking and serving quality food.

Jasmine A

I order food online. literally 2 sandwiches and that’s it. I ordered my food at 12:57am went to pick it up at 1:02am and they shut all the lights off and closed the store (they’re supposed to close at 2am) i watched a woman? with really short pink hair walk to the back. so i just wanna say to whoever was working, that was my last $8 and i hope you’re happy knowing you’re the reason my partner and i didn’t get our dinner. great work really lmao.

A J

The staff members were very rude. They decided to do as they wanted even with requesting fries instead of hash browns. I was told that I cannot order fries because it's not lunch time yet. Furthermore, as I watched the woman who made the ham egg and cheese, she threw the croissant on the counter, threw the ham in the warmer and then slapped the cheese on the other side of the croissant, then put them together and sent it out. When we got the order, the orders were cold. So we left. I would never go back there to order. The manager was also Latino and because we asked for specific things, they began discussing us in Spanish. That was a huge turn-off. They have no formal training to be in the food amd customer service industry.

bobby justice

Ordered 2 bacon double cheeseburgers and large. Drink. Got home both sandwiches have 1 patty? How attempted to call store. 3 times no answer I used to work in fast food and I know it's hectic and staffing issues however I was the only car in drive through at the time so make it make sense. 1 plus 1 is 2 two bacon double cheese burgers