Food was awesome. Cashier was a sweetheart! Food wasnt overly priced and was worth every dollar spent.

I absolutely love Bella Pizza. Their employees are always so helpful and so kind. The managerial staff is incredible! I've never had a bad experience. The pizza is always top-notch and absolutely delicious! The wings are great and perfect buffalo quality. The subs, amazing! Highly recommend the bbq chicken finger sub, especially if you aren't from buffalo and haven't experienced the wonders of chicken finger subs. Their bbq sauce is immaculate. Really. Order from here tonight, I promise you won't regret it.

My favorite Western NY Pizza lives here!

I recently moved back to the Southtowns and the first place I was excited about eating at was Bella pizza. They have the best pizza, decent sized wings, and the price isn't bad. Hamburg location, and South Park Blasdell are consistent with taste, I think that's important!

Love my Bella pizza and subs..the breadsticks with homemade marinara sauce are the best!! Also barbecue wings on the pit are also the best!! Every time my grandchildren come to visit or stay..they ALWAYS ask for BELLA'S!

Dosent quite hit like location in Lackawanna... Something is just slightly different about the pizza ... But the staff here are way nicer. Many times the one in Lackawanna will just ignore phone calls or hang up on people. When that happens I always come to this location instead and always have a great experience

Robin C

Bella has the best pizza and wings but also, their breadsticks are to die for! My favorite pizza place around!

Natalie Cieszynski

We ordered sheet pizzas and wings for a birthday party, delicious!!! Great staff and very helpful

Donna Wlosinski

Bella for Ham Sub plenty of meat love the oil,mild wings for my daughter she love crispness of the wing's and not a lot of sauce on mild wings the way she likes it! And we both had to get a slice of pizza it was right in our face. Plenty of cheese and the spicy pepperoni cooked great. Was a packed house even had to wait a few minutes the workers we fast and still polite. Great food for dinner

Natasha

Best pizza for delivery. Flat $4 deliver charge. Great pizza, great breadsticks, fresh and fast. My personal recommendation: Cheese pizza with onions and jalapenos Chicken finger dinner

One of the better WNY pies. Wings are on point too.

We've ordered from the Lackawana location for years. The kids love their pizza. Tonight we ordered from Hamburg because it was on the way home. They mixed up my order. Thank God I smelled something I didnt order. Pulled over and called so they would have it ready by time I got back. They did not. Waited about 20mins while my order in the car got cold. Food was good and the cashier was nice about it. But it turned a quick stop on the way home into an hour ordeal.

Finally ordered from this location, after being scared off by bad reviews. Bella Lackawanna has been my favorite for over 20 years, but they don't deliver to my neighborhood in Hamburg. Gave this place a shot. Girl who answered the phone was friendly and helpful. Delivery guy was friendly, and food arrived hot and in a timely manner. Pizza was delicious, though the crust was a bit floppy. I do order extra cheese. Wings could have been cooked a bit longer and had more hot sauce, as they were ordered hot, but were ok. When I reheat the leftovers, I will add some sauce. All in all, pretty good experience. Will be ordering again.

Great Addition to the Neighborhood, we now go here far too often. The Staff is always extremely friendly and have never had to wait a long time for food ( the Kitchen is HUGE ). It is noon though right now and wish you were open for lunch especially in summer. Also wish there was more seating and restrooms inside. I don't think they expected to be as busy as they are, so I get it. Hopefully they are able to add on eventually!

J Dubbs

Maybe it's just me, but I find the Bella location in Hamburg has a tiny edge over the Boaton location.. either way, great options and selections on whatever you order and always on time.. would recommend a Bellzone to anyone who hasn't tried one.. all in all excellent food.

Frank Calabro

I've had some mistakes here, but for the most part, everything is on point. Ordered a salad yesterday, and it was mounded with toppings. All of the vegetables like the lettuce, tomatoes, banana peppers, and mushrooms were fresh and delicious. The pizza, wings, and subs are also great.

Courtney Sorrento

Outstanding pizza! The garlic crust is amazing. Just right amount of toppings. The medium wings were not saucy, and didn't have much flavor for me. Some people like their wings with less sauce so this place would be good for you if that's your preference. Very nice workers. Fast and efficient service.

The pizza is great! However anytime I have ordered anything else it has been delivered incorrectly. The did however give us credit but this has happened with every order that was not a pizza. I will continue ordering the pizza but go somewhere else for subs or Italian.

Pizza is good but needs to be ordered well done in my opinion. Overall food is great. There hours suck and when it's busy they disconnect the phone so you can't call. Very irritating.

This location is rarely open. It’s 12:35pm on Monday afternoon and they’re not open for lunch. Not cool. I have come by around 9pm multiple times, not open. Not everyone works 9 to 5. Again, not cool. Pizza is good if you order light sauce. Then the toppings don’t all fall off.

This pizza is the best around...Just DO NOT order delivery! I'm ONLY giving 3 stars because they do have great food...otherwise it would be a 1. It's pretty pathetic how this place never can deliver food on time and the customer service sounds like a bunch of 16 year olds trying to figure out what customer service even means?! If you mess up....MAKE IT RIGHT. Pretty basic! Trust me, it will save you time, aggravation AND getting hung up on 4x....just pick up your food and you'll be OK

Doesn't seem the same as the original. Not a fan of the speed of delivery nor the lack of ownership to an issue when there is a legitimate issue. This place could use a better approach on customer service with their managers and own up.to.mistakes... especially 2+ hour duration on a delivery and the pizza is cold along with hard breadsticks.... yes this happened and I was especially told "owell" as the lady stated they dont do refunds, percentage off nor free next meals... With that being said, they get 3 stars for being good on pickups and requesting breadsticks so not come from the warmer.

Good crust, kinda bland sauce. Do NOT order the mixed veggies pizza. It's literally a frozen bag of cauliflower, broccoli, and carrots dumped on the pizza. The carrots had freezer burn. Ruined the entire pizza.

Ordered daily special Pizza and wings by phone told my bill would be $19 & change .When I went to pick it up the bill was $33+ I told her it was wrong order , she argued with me ..then asked if I wanted to wait while they made me another pizza..needless to say we skipped the entire order. So check your order when you get it, the help is not helpful

My family has ordered from Bella for many many years, it was the best around. I will say now we've been ordering from the Hamburg location and in the last year their pizza has been very disappointing. The pizza looks almost burnt and tastes horrible. We ask for extra crispy wings and they are always very inconsistent. This is so sad because Bella has been a part of my family for many years.

This particular location is very inconsistent with their food I am better off driving the extra few miles to the one in Boston their pizzas are always delicious

2nd time getting a pizza delivered and it's barely over room temp. Paying $50 to get a pizza and wings once in a great while in this economy is a lot for some, most people. So it's a huge disappointment that you get it almost cold, in the summer, and 40 minutes AFTER it says they are out for delivery. And not even in a hot bag, while in the A/C. Def odd. Also ordered "lite" sauce as they can be overly saucy most the time. Lifted the cheese and there was no sauce on the pizza at all. Like with fast food in this economy, getting a treat occasionaly will slow even more, especially when it's lackluster. Can't comment on in store food or picking it up though so may be much better??

Anthony Galluzzi

I’m not wanting to make reviews, but when the prices are doubling from what they used to be and the product is getting worse it’s kind of a problem. I ordered chicken fingers. I got more like chicken chips. The quality of the chicken is getting horrible. It was crispy in about a quarter inch thick. It was like eating a chicken chip. I used to go here specifically for the chicken fingers because they were always big meaty large chicken fingers and we’re great. It’s just gone downhill.

William Martin

The good: Pizza...the pizza here is amazing and can hold its own against anyone else in WNY. The bad: Subs. I have tried twice now to eat their meatball sub. just a short 5 minute drive home and the bread is SOGGY. It is actually the only reason I am writing this...my meatball sub was so greasy and saucy that it could not survive a 5 minute drive. I can't eat soaking wet bread. If you are going to eat there, the sub is probably safe...but takeout or delivery, just stick with Pizza...unless it is Mike Tyson boxing night, then you will get your order with a pizza that looks and tastes like it was made 2 days prior. nobody at our party finished a single slice...OUCH Tonight hurt man...been a long hard day and all I wanted was a sub. This may be the last time we spend $ here as I have already thrown out 2 subs and don't always want pizza.

Pizza isnt the greatest at least to me. Way too much cheese and the sauce just didnt do it for me although they were packed so they must be liked by others! Good and fast service

I have been a fan of Bella for years because of the Boston and Lackawanna location. Tonight we decided to order from the Lakeshore rd location out of convenience, I really wish we stuck to what we know! Fries were brown and greasy making me think they haven’t cleaned their fryer in forever, and our pizza was almost raw in the middle. Toppings slid right off. The only saving grace was the gf pizza we ordered which after stating we wanted it well done, came out exactly as it should have. Stick to the other locations.

Do not expect Blue cheese when you ask it has happened to me several times now does not matter if I show up or get it delivered

Taste good, wrong order and called and still made it wrong! Stupid young kids working and they can't hear the difference between a Stinger and Chicken Finger! Also told them No Onion and we got Onion! 2 different girl taking orders apparently don't Work! Get another job that suits you! Something on news just happened about No mayo on food and they did anyway and now in jail for life! They also can't take a marker and cross things out if they can't make it since they don't know how to get more food in, and they sell it in a store instead of waiting for a truck that might have everything they ordered and have in stock. What Happened To Common Sense???

Normally good Pizza and decent wings.tonight however Pizza guy shows up we open the box and alllllll the cheese is on the left side of the box. Guy took it back and brought us a new one. We opened the new one and .......you guessed it most of the toppings are in the corner of the box it was 30 Minutes to close for them so we said F it! It's getting late. We will keep it. Called them up and they are saving a free pizza order for us in the future. So we will try again..not too soon tho . check the picture I posted as well

Look the food is good, but service staff have no idea how to be even some what polite. If you have young kids working there and I were manager or even the owner I would teach them the value of saying your welcome, thank you etc... I called today to order food and was greeted with a blah, mono tone staff member. Even after saying thank you very much at the end of the order I get a “yup” and then hung up on. It’s really the little things that matter to customers and it will be the thing that stops people from ordering from you!

This is not like the one in Lackawanna. Very inconsistent. I live a block away and done going there. Some of the staff are very rude. Huge slices but it really weights you down because of the cheese. When it's good it's really good but too often we're disappointed.

If there was someone actually in charge this could be a good resturant. The kids that are running this place really need supervision and idk stop smoking pot in the trailer on the side of the building while they should be making people's orders. Food was decent but order was not correctly made.

Garlic parm wings haven’t been good the last couple of times we’ve ordered from this location. This time they gave me food poisoning. DO NOT ORDER THOSE WINGS!! Their pizza is amazing though.

We usually love ordering pizza from Bella, but this time was very disappointing! The pizza dough was wayyy too thin and it wasn’t even a thin crust pizza! It tasted good, but we’ve never been so disappointing in the quality! I hope that this was a one off thing and won’t happen again.

I admit it was busy the night I went but that's still no excuse. None of the subs I ordered were marked so we had to open them all when I got home to figure out whose sub was whose. On top of that none where cut and the where a mess.

The sub I ordered was not worth 5 bucks. Let alone the $10 that I did pay. When you can hold the sub in your hand and from the side not see any of the ingredients or meat that is supposed to be in the middle of the roll, you have a problem. Absolutely let down. I hope they enjoyed the one dollar they saved by leaving out the ingredients I paid for. Unless I'm desperate, that will be the last dollar this place profits from me.

EVERY time we order breadsticks they come doughy and undercooked. I ordered a personal fajita pizza that came with a nice top layer of uncooked dough. When this location first opened, it was TO DIE FOR! But since then their quality has gone down. I suggest checking everything before you eat it when it comes from Bella’s!

Ordered a pizza online and picked it up five minutes before the pickup time. Was home in 5 minutes and it was barely warm. I called and the manager basically said what do you want when it sat in the car for the 5 minute drive home. I wasn't looking for a refund, maybe at least an apology but he got snarky with me which I didn't appreciate. They have lost my business!

Haven't ordered from Bella in a little bit. But I was craving a steak sub and fries. The sub was good but the fries were nearly burnt and my husbands sub was slightly burnt on the top of the roll and the chicken breast had no flavor. Just disappointed tonight!

Ordered 3 subs, needed much work. Rolls were either days old or were frozen and defrosted….. subs were put together haphazardly. Would never order subs from there again!

Chicken wings were so burnt and dry, I had to throw them in the garbage.

Laura Daigler

Ordered a chicken finger sub last night and the fingers were literally burnt and dry.

Touch and go at best. Sometimes very good, unfortunately quality control is terrible. Twice now placed order for pickup and when arriving the order "doesn't exist". Forget about delivery unless you have a few hours.

Wish I could give no stars Went to bellas @lakeshore order the family special with large and double fingers comes with a soda will I got my wings and pie but when I went to get my soda I was told it was 5.20 something so I explained to the cashier I get it with my order she told me she did ring me up for that and my soda was 5.20 I also had a blue cheese cup I left and call ask when will another manager will ve in did not want to talk to none of the managers that was there they was not going to hear me I talked to 3 different people to be told will my cashier said she did not ring me up for that and if I liked I can come back and buy the soda if I wanted it nope never again will I got back I drive from north Buffalo to go to that one cause I thought it was the best one and usually get great food but this time was not so great this time

Lost my order. Watched at least 30 customers come and go. Ordered large pizza at 5:25 was told 20-25 minutes. Left with pizza at 6:12! Wasn't told order was lost until 5:55. Very frustrating!

Literally live less then a mile from here so I was excited when they opened so close. I have ordered on 6 different occasions 6 out of those 7 times my order has been wrong or missing something. Today being the most recent my order had to be made 3 times!!! And they still forgot the sauce!!

Order a pizza and due to the weather they say an hour to an hour and a half. 2 hrs later I call I get a rude person on the phone and they say they can't deliver it. I've seen cars for the past 2 hrs go up and down this street. They never called to tell me and didn't even know if they refunded my card. The entire experience when placing my order to me hanging up 2 hrs later was horrible. Good thing I'm just visiting cause I would never recommend this place.

I have gone to Bella pizza for years tonight I ordered from the one in Hamburg online. And 3 out of 7 things were made wrong. When I called to complain the manager at this location had very horrible customer service skills. I will not be ordering from this location again it’s pretty sad that I live in Angola NY and will drive all the way to Lackawanna just for some food from this pizzeria because the Hamburg location doesn’t know how to deal with people.

Had a absolutely terrible first experience from there. Got a stronger sub which was absolutely disgusting. Girlfriend ordered wings and they were dried out and burnt tasting like they used old grease and were barely sauced, and her nieces BLT sub looked nasty out of the rapper and she didnt like it. Never ordering from this place again.

Don't waste your time! My first and last experience at this location...definitely under delivered on my antipasto - shredded lettuce and what looked like some left over pizza toppings. And, why is it that you don't have public restrooms - isn't that something that's required when you're serving food in a sit-down restaurant?

Decent pizza and service. The vegetable pizza tastes and looks like they use a frozen vegetable mix rather than fresh vegetables- tastes questionable when reheated. Not sure why they wouldn't use fresh veggies like tomato, onion, peppers, etc for it.

Pizza is not good. I literally go anywhere but Bella because their dough gets so soggy that it actually becomes pizza soup. Bella puts out consistently very disappointing pies and slices.

After living in WNY for 28 years I can honestly say this is the worst pizza I have ever tried. It would appear the staff is in need of the most basic training - the crust on our pizza was nearly 2" thick while the remainder of the pie was thin and falling apart. As a result, the cheese did not adhere to the dough. We ended up throwing out half the pizza because it was inedible. The staff needs to be trained on how to properly stretch and deck the dough before adding toppings and baking. The fact that this did not get noticed before sending it out the door to a paying customer makes the situation even worse. You have the touch point of the person making the pizza, the person pulling it out of the oven and cutting it, and the cashier who should ALWAYS lift the box lid and check the final product in front of the guest at the time of payment. There are THREE opportunities to find and fix the mistake and you missed all of them.

Ordered a sub online so they couldn’t have gotten the order wrong but they somehow still MESSED IT UP. There is no excuse when the order is clearly stated in front of you. Added toppings to my sub that I did not select. I didn’t realize until I got home but they will never be getting my business again.

Lakeshore I ordered your standard large cheese pepperoni around 4 o'clock today for pick up. When i arrived home with the pizza and opened the box i was staring at a burnt pizza half of it with the dough all bubbled up. Looked like some sort of Frankenstein creation pizza. Immediately headed back to the store and asked the girl at the counter if i could speak to the owner or the presiding manager. The manager whose name was Shaun came to the register and i i opened the box showing him the burnt bubbly creation. He looked up at me and replied like it was no big deal' should we make you another pizza or do you just want a refund'. No i'm really sorry sir, not a care in the world like it's a regular daily occasion. I asked him how can your store pass of a product like that and think the customer would be satisfied with it, would you be happy paying $17.67 for this burnt garbage of a pizza? Again no apology stating'I wouldn't like it either, i'll have to talk to the kids in the back'.I will never if this was the last pizzeria in the universe order anything from this place. If the owner happens to read please feel free to contact me i would love to hear from him.

Chicken parm sub is not a sub anymore. It's an open face sandwich you have to cut up with a knife. Wish they would describe it that way on yhe menu. Because the way they serve it now, it's not a sub anymore. Never ordering again.

Ordered 2 pizzas-one was supposed to be 1/2 cheese and 1/2 pepperoni-one slice of just cheese!! Sloppy and sauce/toppings running all over the place! Ordered slightly well done-nope! Bottom soggy on both pizzas-I have continued to give you guys a chance-counter girl-rude-done!

Everytime we order from Bella 's pizza the chicken fingers are burnt and they put so much salt on the fries and it happens everytime we order from them and they really need to stop burning the chicken fingers and putting so much salt on the fries and they need to learn how to cook the chicken fingers to were there not burnt and learn how to not put so much salt on the fries and like I say it really needs to stop thank you.I see the manager and the owner of Bell's pizza place doesn't read the reviews on Bella's pizza place so that they can fix the problems and make the food the way they are supposed to cook the food and if this stuff doesn't get fixed then they need to go out of business for good or get new owners that know how to do there jobs right the first time.

Terrible experience. We tried to pay with card over the phone and they said we could do that later. Delivery took 2 hours. We called to check on it and they told us the delivery guy had only just gotten back. Delivery guy FINALLY shows up and of course doesn't take cards so we had to call again and sort it out. She had to enter the number several times because she was putting it in wrong. Everyone we talked to on the phone had an awful attitude. The only person who was courteous was the guy who delivered the pizza. On the bright side the pizza tasted good. Downside they didn't even bother to cut it for us.

Beyond disapponted with the way they carry on at this place. No care or quality to the preparation of the pizza. Both times ive been here the dough has been undercooked. Cant even pick up a slice without it falling apart. Never in my life have i not finished a slice of pizza. This place doesnt even get a half star. Absolutely Disgusting. Be better.

When you order, they forget an item, They bring you a nice burnt dried out chicken palm sub.

Poor pizza place. I have ordered from this restaurant and spent a lot of money here but I have now ordered my final food from this restaurant. I ordered online because it is almost impossible to get into them via phone. I compared it to calling into the radio station during a call in contest. It's almost that hard to get into them. So I order online and it automatically put it to delivery. In addition it forces you to always have your address in. I made one wrong click on my computer and when I went to pick up it was not there since it was on the way. We live1 mile away and they still charged us $5 for delivery which is ridiculous. Note on the website it says none of that even goes to the driver. They WOULD NOT refund me the money or even give partial money back. Despite all the orders I've made over the year. They aren't understanding about 1 mistake. I will no longer be ordering from here as they apparently can't be human about mistakes, we live 1 mile from the restaurant and they couldn't refund some of it. I will have to add this buisness to the list of boycotting due to not being nice to customers that spend tons of money and make 1 mistake.

We ordered some dinner items at 7:20 pm and asked for delivery. We were told it would be 20 minutes. Well 20 minutes came and went! After 45 minutes we called and were told the delivery person had left 30 minutes before, but had multiple orders to deliver. By 9 pm we were on the verge of calling again when the delivery finally showed up. After all this time in the car, the food was almost inedible. The only one that liked it was our dog, but then she will eat anything. Don't bother with this place, especially if you want the food delivered. Oh, yes, we live about 3 miles from the restaurant!

Have ordered here before and had pizza delivered without issue. Tonight was just the opposite. All the toppings had slid to one side of the pizza making it a huge soggy mess! So disappointed and embarrassed for those people sharing with us. I believe this will be the last time. The one star is for the wings which were decent in taste and appearance. The pie was totally a mess.

First of all the girl who took my order was not friendly. I ordered two subs and fries. I asked for toasted rolls and the rude employee said “ they already come toasted” with a tone. The royal sub I ordered had no cappicola on it and the fries were over cooked most of them were brown. So I call to tell them to tell them and the girl tells me I said a sausage sub. I don’t eat sausage subs I eat royals so NO I didn’t say sausage. I’m pretty sure I know what I said. You screwed up! I could have brought my order back for a new order. No Thank You. Bella has good food but I would order from the Hamburg location again!!!!!!

This restaurant has always been amazing and has had great food until today.. The chicken fingers were under done and they looked absolutely disgusting inside and there were very few fries in the box compared to other times...it was like we got whatever was left. My son would not eat any of it and threw it out because it looked gross. You could tell they were not cooked long enough.. Will find someplace else to order from.. Soo disappointed..

Around March in 2017: They forget a food item or mess up a specific meal every time I order. It's like they know it's me on the other line and they're like "hey, Noah's ordering! What should we forget this time?? What should we mess up this time?????" 3/10/18: Ordered from Bella's tonight... messed up my order again... why do I even bother 3/30/19: ordered a 12" Italian sausage with hot peppers and onions. Specified no cheese and no mayo. They made it with cheese anyway. I can't digest cheese, please stop doing that please. You got my last order right (not listed above) but that makes 1/4. Save yourself the pain and don't order from here if you expect an order with no mistakes.

My husband and I ordered chicken fingers and a pizza sub. My chicken fingers were alright, they just forgot the celery and carrots you’re supposed to get with it. My husbands sub on the other hand, had a grand total of 5 little pepperonis on it. So we pretty much paid for some cheese and bread. Also the phone girl is extremely rude and you can tell she doesn’t care about her job.

Ordered a sub with NO Bleu cheese because I'm PREGNANT. They sent two subs both unmarked and both with blue cheese and refused to fix the order saying they were closing at 8pm even though the hours posted on their site say they close at 9. DO NOT COME TO THIS RESTAURANT IF YOU ARE PREGNANT OR HAVE FOOD ALLERGIES because they obviously don't care if they harm someone or cause a miscarriage. And our family spent over $100 there.

What happened to this place? We used to get pizza here weekly, but it’s gotten so bad. The rude staff that wouldn’t take accountability for sending us home with a black, burnt chicken parm sandwich. They were so rude when I drove back to get a replacement.

Deep fried mushrooms were overcooked, my taco was drenched in hot sauce the shell was saturated an had a long hair in it, our small pizza was raw but burnt on the bottom an tasted weird/generic.

The food here is usually good. I couldn’t enjoy what I ordered tonight because there was a long black hair in my food as well as in my mom’s. Please wear hairnets or have your hair wrapped right in some way, it was really gross and obviously couldn’t eat.

Worst pizza place around. Went here since open and it all gone down hill. Haven’t been back in months. Switched to vin louies and sooo glad I did. Manager at Bella tried to argue with me how my pizza was cook when I called to complain. STAY AWAY

These are chicken fingers from Bella...ordered on Aug. 16th. If you look closely you'll see that they are raw.

I want to tell everyone how this pizzeria operates, they actually shut the phones off because they don’t want to take orders , then when I ordered the food the delivery kid comes here after I told the woman on the phone to make sure he brings change. I offered to give him a 7 dollar tip and the new scam is they tell you they didn’t bring change, He wanted me to tip him 47.00 because he didn’t have change. Make sure they follow directions because charging 60 for pizza and wings isn’t enough for these greedy people.

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Bbq chicken finger sub has been good in the past, but their pizza as of the last year or so has been truly disgusting. Got a Large pizza tonight which probably weighs 7 pounds, and is a straight up puddle of grease.. the pizza is 5 minutes underdone, and is literally wet. It is a wet, disgusting mess. Bella pizza is foul for serving this.

Joseph Pulvino

I picked up pizza and wings for a Bills game. The pizza was light on the cheese and salty and very weak on pepperoni amount as you can see. This is by far the worst pie I ever got from there. Quality and flavor went down hill.

Alexander Schickling

Food has gone so downhill. If you like charred wings that are almost inedible then this is your place of choice.

Lisa Lafferty

Ordered 50 wings half medium half BBQ. Absolutely horrible. Didn't ask for the BBQ to be charred, yet that's what they gave us. Over cooked so bad. Should of known it was a bad idea to order this past Tuesday when for 30 minutes straight the phone remained busy, so my assumption was they took it off the hook for a bit from being short handed or something. Never again. This has often one too many times when we get food from there.

Daniel Asboth

I've had problems pretty much every time we come here. We've had so many problems that we stopped coming here, mostly. Decided I would give them another shot and oh boy. This has got to be the worst pizza I think I've ever gotten from a restaurant. The pizza was dripping with more grease than I've ever seen on the top of a pizza. The pizza was not cooked through in the slightest. The bottom of the pizza was still dough. When I say dough, I don't mean undercooked. The underside of the pizza was actually uncooked dough. It stretched without tearing the same way dough would and was just white, no browning for the majority of the pizza undercarriage. The dough underside just tasted like wet flour and yeast. This flavor overpowered any other flavors left. Because of the pizza being uncooked I flopped around uncontrollably. It was like trying to eat cooked spaghetti the same way you would eat a slice of pizza. While picking the pizza up I also got some bread sticks. When I say they were not good, that's an understatement. I don't know how long they were sitting in that warmer up front but they almost could not even be bit through. It was like trying to eat bread flavored jerky. Worst food for pizzeria I've ever had. Can't say I can justify going here anymore. I just can't keep throwing money down the drain to patron an establishment that gives out subpar to poor food. I'll just stick with Blasdell Pizza and Edie's.

jeffrey tyler sr

Ordered pizza and wings. The crust was half burnt wind l around the outside and soggy throughout the rest. The wings weren't anything near crisp. I used to LOVE Bellas having some real different thoughts with this last order

Michelle Sirolli

Worst pizza i have ever gotten, missing pepperoni, ice cold and the thinnest crust. Disgusting Bella, do better

Sean Michael

What the hell happened to this place? It used to be good but now they've lost their way. The past 10 pizzas or so we have gotten from them have been very undercooked. We have started telling them "well done" which worked the first time but hasn't worked for for the past 3 or 4 pizzas. Today I emphasized that it needed to be well done but it was still undercooked. See photos that I uploaded. Even worse than the photo, when you pick up a slice all the cheese falls off. I think we are done with Bella for awhile. How many times can we give them a chance only to get the same lousy result? Definition of insanity.

Miranda Allen

Unequal distribution of toppings and not handled with care. Ordered double cheese just to have it arrive hanging off the pizza.

Alex Vilardo

I have eaten here three times, and every time I couldn’t believe how bad it was compared to other pizzerias in the area. The first time was a pizza with steak and onion rings. The steak did not taste like steak, the onion rings were soggy and it just didn’t taste good. The second time I ate it to compare it with another local pizza place, and Bella pizza didn’t stand a chance. Today I got a chicken parm sub (pictured below). The sauce tasted burnt somehow, the bread and some cheese was burnt, and the chicken tenders were maybe the worst I’ve ever had. Do not spend your money here if you’re looking for something good to eat. I’ve given them 3 chances but I won’t be eating here again.