Subway Homewood

Elizabeth Averette

Ordered a 6” veggie patty combo with chips and a (missing) drink. Received a sandwich with just vegetables and sauce, very messy, no communication about missing items from the store. If they were missing the main component of the sandwich they could have and should have just cancelled the order from their end. Thanks for the $17 bag of chips I guess since that’s all that was worth eating. Can’t say that I will patronize this location again and I will do my due diligence to make sure than I don’t order from this location again.

Christopher Hartline

Was very rude and did not listen when ordering. Got my order wrong and the said it was my fault and then was cussing me out in a different language. He needs to be retrained and need to learn how to listen and English better

Dicey Gee

I should have known something when it was lunchtime and almost no one was in there. They hide the meat. You can't see what they're putting on the sandwich. Then they move your sandwich to the vegetables where you are blessed with the sight of your sandwich... BUT beware, they know how to hold it so you can't see the shortage of meat. The day I was in there, the lettuce was starting to turn brown. I haven't been to Subway in a while and after visiting this store it's going to be a loooong time before my next visit. The tuna was awful tasting. I ended up throwing the sandwich away. Did I mention the people working the day I was in there barely spoke English? I had to repeat myself and ask them for clarification on more than one occasion. I guess this is a ploy to distract from the horrid ingredients. Stay away if you can find anything else to eat. Your wallet and your stomach will thank you.

Deirdre Young

The meat portions were very small. I barely tasted the meat on the sandwich. Then he charged me for a higher priced sandwich that I didn’t order and when I called to make a complaint, nothing was done. I see from the reviews this is their practice to over charge and to skimp on orders. I’ve been to several subway restaurants and this is the worst one by far. Avoid at all cost!!

Mike

Clean location, but you have to watch every entry at register. The cashier entered a more expensive sub and then got frustrated when I asked him to correct it. I then asked for a cup of water and he attempted to ring up a bottle of water. Finally, when I went to scan my card, it automatically added a tip. Overall, they attempted to increase the price at every turn. Based on the owners defensive reply below, it looks like the problem may start at the top.

Chasadee Brown

I have visited this store twice, both times, no one greeted me, I ordered my food, went to pay, the lady was on the phone the entire time. I asked her can I get my cup for my drink she pointed at the dispenser...Handed me my pizza and I left. The second time, again, no one spoke, fixed my pizza, went down to the register the guy did not give me my total, instead, he pointed at the screen, he did not put my pizza and chips in a bag handed me my receipt and I left. Out of the 5 people in the building no one greeted me or thanked me, basically I was even acknowledged to a certain extent. I will give them one more chance but 3 strikes and you are out!

Crystal Ronald Hamilton

They got my order wrong first off, not only that but while waiting I see a guy who had ordered a cookie. The person giving them the cookie drops half the cookie and proceeds to try and put it in the bag. The man of course says to throw the half dropped away, without getting another one. Lastly I had ordered expecting it to be sanitary but I couldn’t even find the health review on any window or inside.

Dakota Wright

Food was ice cold despite being ordered toasted, fifteen minutes of our twenty minute wait for our food was spent watching the sandwich artist hang idly by the register, and when asked why our veggie sandwich didn’t have the veggie patty, the employee simply shrugged and said they were out. That’s cool, that’s understandable, but it would have been nice to be notified ahead of time. When asked if we could just be charged for the veggie delight instead, the employee again shrugged us away. Nine times out of ten I’m not a complainer. I’ve spent a lot of time working in restaurants, I get it, and I know Subway in particular is a horrible company to work for and the management at these places will straight up leave their employees hanging, but come on man. I’m just asking for some communication.

MC .Woodall

Be prepared to repeat yourself many times and to check what you order because they forget to give some of your food or the correct order. They even have forgotten to give me my cookies multiple times. Some times i was able to go back and get them but some times it was just too late. Also be prepared to deal with many people when you call because they will pass the phone off to each other multiple times. Pretty much because the other employee does not want to deal with it. Good location for a subways but the people barely know what to do inside. I have given this location a chance over the past few years. Probably the last time for sure.

Kye Gray

The service was horrible! The server was rude and wasn't the kindest person. He rolled his eyes at us, muttered under his breath and then shook his head at us. If we did have plans for a picnic at the zoo, we would have left...