Jason Irwn

Good visit we had a brunch and food was delivered on time as service was commendable

Humberto Ramirez

Not much to say about this place. All Cracker Barrel are basically the same. The food was decent. They promised an Thanksgiving menu, but they did not delivered. Yes, they had turkey, but in a format that ruined the whole thing. I'm not saying the food was bad, just a bit disappointing. I had the New York steak. I have to say it was delicious! And the service was OUTSTANDING!!! our server had all the elements you would want on a server and made us feel like home. Because of her (Tiara) im not giving less stars. Overall we had a good time, decent food and great service. Just dont expect much variety when you visit.

John p.

I dont know what was going on when my family ate here. Too many things went wrong from the start. First it took 15mins to get our drinks. We were told they were brewing tea but when they finally brought out the sweet tea it was obviously a bad brew. The glass of tea they tried to give us was almost completely transparent with a hint of brown from the teabags. Very obviously not good tea but they tried to give us that and say it was good. Sent that back immediately. And then our food took around 25mins to arrive. I ordered chedder bites for an appetizer, and got my meal before the chedder bites. My wife ordered fried pickles and those came out cold. And then my daughter got a steak that tasted rotten! Me and my wife both tried it and all 3 of us spit out the steak! And then when we were already done and wanted the check they bring out my chedder bites. They ultimately took the chedder bites and the steak off our check but this was a sore experience from beginning to end. The only real saving grace was my own meal which was chicken fried chicken was good. But even my fried apples was cold. So barely a win for that meal. We usually enjoy cracker barrel but this experience will keep us away for a very long time.

james webb

My son and I ate here last night. We had the Thursday special - turkey and dressing. Instead of the CEO focusing on branding, she needs to get the operations of her business sorted out. The kitchen is incredibly slow getting food out. We waited over 30 minutes, and we were having the Thursday special. Nothing complicated that took long cook times. The food itself was good. We tried this Cracker Barrel because the one in Conroe always ran out of food. Back to this review. I also ordered a takeout order of the Thursday special for my wife. When I got home we realized they left out the turkey, no entree. How do you leave out the turkey in a Thursday special of turkey and dressing? Like I said, this company has must bigger issues than what the logo looks like. It seems to me they need to get back to basics - good food and service, at a resonable price. If you want to keep what business you have, focus on the basics!!

Kurt Cox

The store is cute and people are friendly. Service was prompt and attentive. Food was barely edible. One person did not even eat it was so bad. Chicken fried steak was a frozen patty microwaved and grits were gooey. Everything was overly greasy/buttery. I was used to everything at Cracker Barrel being awesome and food almost homemade. Not now unfortunately

Tanya Hernandez

Our waiter was amazing! But the food we ordered was not so good! Not all of it came out in time then there was a mix up with food and waited for over an hours to get it correct. The chicken and dumplings were so salty I couldn’t even eat it had to throw away 🫣🤢 my baked potato was hard and over cooked! The souther fried chicken was passed greasy the plate was a pool of grease upset stomach after. Won’t be going back over unfortunately.

Abigail Valadez

Worst Cracker Barrel experience ever, we got sat and waited at the table for 5 minutes and no one came to greet us. I tried to call over one of the servers and he made eye contact with me and proceeded to walk away and keep talking to a coworker who was already off( his name is Eric I looked at his name tag and when I asked the manager he told me Dave…). I had to go to the host stand and ask where the waitress is. Some other guy who wasn't the waitress came to help and he said the server would be right with us and still nothing...! We asked them for biscuits and never received them as well. We came around 2:20 pm past the breakfast rush and somehow didn't get good service. The bathroom didn't have any soap in both of the dispensers and there was just a hand sanitizer that was practically empty there in the rr. And one of the employees said just to use that. Sooo umm the employees aren't washing their hands while working? My Mac and cheese also had a lot of burnt black pieces all in it which is not right at all. I wouldn’t this Cracker Barrel to anyone!

Sarah Chavez

I'm very disappointed in the service and food quality. I ordered the chicken fried steak meal and a kids meal for my son. He had two mini burgers with fries. Our server seemed overwhelmed with a practically empty restaurant. And other tables got their food first. And the quality was terrible my food was missing gravy and watery mac and cheese my mashed potatoes were barely warm the carrots with so mushy. My son's food was not good either he dry burgers and literally 8 fries...he's 8 years old and for $7 I think it should come with more fries than that. So with the prices of everything going up I feel very cheated that I had to pay with a smile on my face for such a disappointing experience. 👎👎👎 do better. I will not return to this restaurant.

World Traveler

I long for the days when eating at a restaurant was just about the food sans all the drama. It seems like lately every visit turns into a nightmare. On Wednesday 11/12/2025 I really wanted some pancakes and decided on Cracker Barrel. I drove past IHOP, Denny's and other breakfast places to visit the I-45 location. I've lived in the area for 9 years, but this was only my 4th visit due to the other 3 visits being poor experiences. When I lived in the Medical CTR area for 7 years I usually visited the one in Pearland 4 to 6 times a month. This visit has sworn me off this Cracker Barrel for life. I went into the store and was seated promptly. After 5 minutes(not a time exaggeration) nobody had taken my order. Then they seated a couple in the next row. The waitress was following them from the front and immediately started taking their order. Of course I started seeing RED. The waitress saw my expression as I was getting up to leave and said that she wasn't my waitress, but she could get me started and get my waitress. I asked for 2 glasses of water(because I could feel getting a refill wasn't going to be easy). Another person bought the water. So I just sat there. Finally a waitress showed up and there was a bit of confusion about the special I had seen in the app. She had a nasty attitude. Finally I got my order placed. Then I just there. Meantime a different waitress stopped by my table and mumbled something about they were still cooking something. I think she said the meat. Heck I only ordered bacon and sausage. Then a manager came to my table and said she understood my order was delayed. I said " Answer me this...how is it those people were seated 5 minutes after me and they are almost finished eating their breakfast? She just shrugged her shoulders and said she'll check on my food and walked away. Finally my food came and they overcooked my eggs(I ordered them soft scrambled) and the sausage patty was so dry it resembled a hockey puck only smaller. Worst breakfast EVER. I paid the check online tipped 25%(definitely didn't deserve it, but I have a rule about tipping) and got the HECK out of there.

Shaundra Betancourt

I know better than to order a steak from anywhere but a steakhouse, but I figured, “Why not? It’s reasonably priced—how hard can it be to cook a simple sirloin?” Well… I was WRONG. The new steak and shrimp looks delicious on the menu, and I’ll admit the Cajun butter on top was actually very good. Unfortunately, that was the only positive part of the entire meal. My first plate arrived completely ice cold. The baked potato had no butter, only unmelted cheese—because the potato wasn’t even warm. The steak itself was cooked okay, but again, stone cold. At that point, microwaving it myself might have been an improvement. I asked for the manager, who was polite and offered to remake the dish. Great—except the remake somehow managed to be worse. The second steak was noticeably thicker than the first, and there was no way it was cooked to medium-well in the few minutes it took to come out. I was right—it was undercooked AND still not hot. Not even a hint of steam. They also forgot the baked potato the second time around and brought it ten minutes later. This potato at least had cheese and bacon, but again… no butter. And when I asked for melted butter for the broccoli, I was told they could bring butter, but not melted butter. I have never heard that one before. By this point, I just ate the potato and broccoli and took the steak home to finish cooking it myself. I also ordered pecan pie to go—because it’s the season for it—but when I got home, it had clearly been cut with a knife previously used on something chocolate. Gross. Another thing I technically paid for that I couldn’t fully enjoy. When checking out, we explained the issues with the remake to the manager and all she said was “Aww.” That was it. No apology, no offer to comp the extra charge for the potato, the drinks, or even the smallest consideration for all the trouble. Nothing. To be fair, our waitress was nice, and the breakfast burger and chicken fried turkey were actually great. But the inconsistency at this location is unbelievable. Last time we visited, our server was terrible. They’re always out of something and blame it on “the truck.” At this point, the logistics for this location must be a nightmare, because tonight they didn’t have lemons, didn’t bring bread unless asked, and had no cocoa. Moral of the story: stick to Cracker Barrel basics—or prepare to waste your money. We may need to find a different location because this one always has something going wrong.

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