I still go here for some baby back ribs. They are consistently tender and tasty. Their vegetables and appetizers never disappoint. People love the cocktails and beer.

Tjsi was a great experience. The food was really fresh and good. The server was top-notch. No issues at all.

The night started of to being bad. From time to get a table to the time said table was ready. And it wasn't. So the manager was nice and staff to got us seats at the bar and took care of is the while night. It was great to see the customer service that is lacking now day. T op notch service.

We had great service and the food was excellent. We dined in with 20 of our athletes and some of their parents, and we received our food with little wait time.

Great Spot for a Post-Movie Meal! After catching a quick movie at the neighboring Flix Brewhouse (which has good food but a bit on the pricey side with smaller portions), we decided to stop by Chili’s. The location is great, surrounded by other fun things to do in the area. The wait was a bit long at times, especially since we arrived about an hour and 15 minutes before closing, and the place was packed. However, once we had the attention of our waitress, she was super focused on making sure our experience was enjoyable. The food was affordable and tasty, and we even got a military discount, along with a great discount voucher that my friend was able to apply on her phone through the Chili’s app without any hassle. All in all, it was an enjoyable, quick, and affordable meal with great food quality. It definitely outshines the nearby Taco Bell by miles! Absolutely 5/5!

I can’t say enough great things about this location. Extremely family friendly! I get very stressed about going out to eat with my kids because I have a severely autistic toddler. They are so kind, accommodating, EXTREMELY on top of the service without making you feel like they won’t leave you alone. From the time we walked though the door until we walked back out, the experience was so great.

It was a busy night when we visited. The wait list wasn't too bad. They were hustling through the tables and the orders. We were not rushed out, it was very nice.

Amazing staff and management. Good was delicious:) Thank you all. Our father/son meal was wonderful.

+1

Where to start. My waitress was amazing. She made my entire experience wonderful. The food came out really fast, fresh and, hot. I will be back!!!!

John, my server was amazing as always. My kids love chilli's, my favorites are the chips with salsa. John makes it special. Love your spirit and attention.

We had a great experience at this location. Our food came out in a timely manner, the atmosphere was nice, and our server Siwar was so sweet and delivered excellent service!

Our food was extremely good and fresh. We got our drinks and food so fast. I didn’t get our servers name (she had short black hair) but she was really nice and constantly made sure we had everything we needed. She gave us Togo drinks, warm chips and cups for our sauces!!! Definitely recommend this location!! Other servers even came and asked if we needed anything and the manager asked if everything was good and also talked to everyone else eating. 100/10 Will definitely come back 🤙🏼

Daniel was our waiter this evening. We came in for a small family celebration, and this was my Mom’s first time at a Chili’s. We ordered a couple of appetizers and 5 meals with a couple of special requests. Daniel was amazing at anticipating what we needed and when he came by the table, after our food was served, he knew what was missing with the order without us saying a word. This is impressive because he was VERY busy but was still able to remember what we ordered and fixed everything within moments. My mom was very pleased with the food and especially the service. Thanks Chili’s and especially Daniel.

I just wanna start this off but saying wow! We have had really bad experiences with chilis in our home town, but this one blew my mind! Our server Jamie was such an amazing server and I truly mean that. Super attentive, super friendly and loved that she knew everything I asked her about my questions! Jamie if you are seeing this girl you have potential!! Thank you Jamie for making our experience so amazing! And food was very good as well!

Everyone was super nice and welcoming. Our server Seawa was amazing! Service was extremely fast and accurate. Food was fresh and delicious. Will definitely be returning!

Came here tonight at the peak of dinner rush. We were told about a 15-20 minute wait but were seated in 10 minutes. The two staff working the host stand were very polite and efficient. They greeted the guests quickly because they each took care of alternate parties. Our server was VJ, he was very good and pleasant. He checked on us frequently, as did bussers and I think the assistant manager and manager. It was very interesting and satisfying to watch the team working the floor like a well-oiled machine and hospitable team! We had a great experience with VJ and the rest of the staff, thanks y'all!!!

The hostess at this location of chilis ARE FANTASTIC.Best Workers ever especially Faith she had us seated in seconds and kept updated with the rest of the people we needed seated.

We AFORE Chili’s at Dove Creek! I ordered a margarita with my dinner and it was delicious. They are using a different grade of Tequila and it was top grade. The series fast, great and food delicious!

Kelsey was amazing her service was spectacular and just a great server overall! Definitely a 10/10 from her!!!

Great service, food and atmosphere. I know it just opened and yet was busy but everyone and everything was under perfect control

Food was very delicious and hot! Got the triple dipper and it did not disappoint, Mozzarella sticks were a little salty but would still recommend! Desert was great!

This was one of the most efficient Chili's I have ever experienced! We ordered chips and salsa with our waiter and in less than a minute it was brought to our table! Everything was clean, I loved the ambiance, and the staff was attentive and welcoming! This is our new chilis!

We went for lunch on a Saturday, it was around 2pm so we thought the lunch rush would have died down by then but oh no! We walked in and were greeted immediately and asked how many and practically sat immediately! The restaurant is nice, shiny and new! There were about 20 employees there keeping everyone happy! Our waitress came up to us a minute after we sat down and took our drink and app order. She quickly brought back our drinks and took our orders. A few minutes later, we got our app of chips, queso, and salsa! The queso and salsa were fresh and tasty, but the chips were oh so salty! We had to wipe every chip off before eating due to the salt. A short while later we got our entrees, my wife got the Classic Sirloin with Avocado - 6oz and she absolutely loved it! Everything was cooked perfectly to her liking! I got the Chipotle Bowl with chicken, and it was super flavorful and full of fresh veggies, and the chicken was as tender as it could be! We were also asked by 2 or 3 different manager types on how everything was, and everything was great! It was a fantastic first visit, and we look forward to going back again!

We've been to this new chili's 3 times so far and every time we've had excellent service, attitude and personality from the waitstaff. The managers have been friendly making sure food and the experience is good. And it has been! Today we went for Veteran's Day Iykyk and while there was tons of people the wait wasn't long and they were on top of the food and service. Consistent in both. The food was hot and people were served at such an efficient level that they could eat and leave with no complaints so that other Veteran's could enjoy their meals here as well.

My 10 year old daughter was eager to give our server Roni's excellent score on survey but she ran out of time reading it all. We truly appreciated his great customer service always attentive and informative! Our experience and delicious food makes me want to come back! Thank you for making a drink that wasn't on the menu for us! Every staff member on the floor was very courteous thank you for opening the door for us thats a special way of welcoming your customers.

We visited the new Chili’s location after avoiding Chili’s for years due to bad service. The appetizer of chips and salsa were great as always. Chips salted just right, slightly warm, and the salsa was a perfect consistency and flavor. We were here for lunch and tried the marg of the month, which happened to be the Shark Bite. If you like sweet, alcoholics drinks, this one is for you! One order was the Honey Chipotle Chicken Crispers with fries and corn on the cob. The chicken was cooked perfectly with a nice crispy breading. If you like a sweet and smokey/spicy type of sauce, you'll love the honey Chipotle. You can order them with the sauce either on the crispers or on the side as a dipping sauce. The fries were crispy, but not too much. The corn on the cob was sweet with a slight crispness and not overcooked. Chili's seasons their corn with a great amount of butter and sprinkled with pepper. Nothing needed to be added. The other order was plain Chicken Crispers with Honey BBQ on the side. The breading was seasoned very well, and the flavor was amazing. The rice was cooked and seasoned well, not mushy. The BBQ dipping sauce was excellent. Our order came to the table quickly and everything was fresh and hot. The atmosphere at this location just makes you feel welcome. Our server, Samira, was amazing! Always upbeat and with a smile on her face, she made our short time here a pleasant one. We enjoyed the conversation and laughter, it felt like we were hanging out with a friend. She made sure we had everything we needed, we were very grateful. The food is always good, but it is people like Samira, that will bring us back to Chili’s after all these years.

+2

Kim was exceptional! She came by several times to check on us to order to be sure we were ready. She made sure our drinks were topped off without us asking, and was very attentive the whole time we were there. We loved her proactiveness and positive energy.

Super busy but our party of 2 was seated immediately! Food was absolutely fantastic and the service was top notch! Our waitress was hustling and very organized and attentive. Drinks were never empty! The manager is a gem and checked on us at the end of our meal to make sure there were no issues. She even gifted us dessert for being so nice and patient with her staff. Highly recommend this location! (Even if you see a busy parking lot!)

Waitress Cyprus was horrible!! One of the waiters Robert took better care of us than her. He noticed how bad our service was and was really good helping refilling g our drinks, getting things she said she would get and never remembered.If it wasn't for him and the good food we wouldn't be back. Next time we will make a request not to have her again!!

It wasn't my first choice for dinner but because it had been a long time since I going. I took my wife and stepson to enjoy a great dinner. I'm only sorry that our waitress got I'll and had to leave. She still took her time to make sure we were good. I'm going to come back and hopefully get to have her as our waitress.

Nathan did amazing, honestly the best waiter I’ve had at any restaurant. Very accommodating! And very funny and nice! our cups were always full, our table was constantly being cleaned by him and the food and appetizers came out in the perfect time thanks to him! We’ll be asking for him next time we come!!

I grabbed lunch at Chili's since it was a quick walk from where I was. It's a Chili's to go, but they have a bunch of tables. Everything was spotless, and the bathrooms were even cleaner than I thought they'd be. The service was super attentive. Several people checked on me and made sure I was good, saying my food was coming. I got the trio sampler, and everything on it was cooked perfectly. I'd totally order that again and go back to this Chili's; they did a great job for a chain. There were sports on all the TVs, or music was playing in the background. It wasn't too loud, and you could still hear people talking, so it's a great spot to chat and hang out. We'll just have to reiterate a grand how great all of the service was for everyone here that stop by my table. I paid using the app on the table! Didn't take away from my dining experience like others do.

Ordered online after church and the customer service was refreshing! Already 5-6 people stopped to make sure I was getting taken care of, you doing see that often anymore. The food was hot and delicious, the steak was bomb, I was happy overall, thank you all for great customer service!

New Classic Chili’s Grill experience. New Location. Clean and staff in training still. All was good and fresh. Been many years since we have eaten at Chili’s. The Culebra 1604 location needs a remob.

+3

My brother and I wanted to check out this new Chili’s location for lunch. Upon entry, we were greeted by friendly hosts with a real buzz around the place. Having worked in Chick-fil-A where hospitality is an important aspect, I was genuinely impressed with the level of customer service from all of the staff we encountered. My brother and I ordered the Triple Dipper with strawberry lemonades. The food came out promptly and was deliciously fresh. The mini molten cake was the cherry on top to finish off our lunch. Will definitely visit again in the future!

Our server Kathy was awesome, she made sure that everything was how we liked it and that our meal was perfect. Kudos to the cooks for doing a great job as well.

Jamie was an amazing waitress, my daughter has autism and has her safe foods the cheese quesadillas are no longer on the kids menu but she made it happen! My daughter is also in a wicked craze right now and was able to bring her a little Glinda wand! Thank you so much for being so attentive and accommodating!

Kudos to Justin who waited on us on Sunday afternoon. He was attentive and very friendly. We appreciated how he tended to us. Keep up the great work Justin.

Stephanie the waitress was amazing! Will be back because of her! She was extremely nice to me and my wife! Food was delicious and service was quick as possible. Easily the best chilis in town.

The waitresses are very sweet and kind. Didn't take long with our order at all. The food was very delicious.

Shout out to Chilis. Thank you for honoring our military veterans. Food was good, and the customer service was great. It really helps when they allow us to order our food to go. See you next year.

Absolutely outstanding service by our server Mia. She went above and beyond for the best service we have ever had at any Chili’s location. Clean and well maintained location. Food was great and arrived quickly.

elizabeth martinez

Our waiter Victoria was amazing from the start to the end of our lunch visit. Always with a smile on her face, she constantly checked on us, making sure we were all good. Food came out fast, food was hot and there was never an empty drink on our take. Our birthday girl enjoyed her dessert and we all enjoyed our visit entirely. Thank you Victoria!

J.L. MUÑOZ

My 2 daughters wanted to take me out for my birthday before the nasty weather arrived for the weekend so we went to Chili's this past Friday (1/23/2026). The food was on point no complaints whatsoever. What impressed me was our waiter Ivonne. Mind you I'm a father of 2 girls (18 & 19). My time with my girls is everything to me so it's important to me that we have good experiences while we're together. Our waiter Ivonne..to begin with is really pretty not to mention her infectious smile but most importantly she was good to my daughters. She went above & beyond for them several times so that they were comfortable. She was so kind, patient, attentive & just a fun person to interact with. My girls being the goofballs that they are made her laugh which was cute. Ivonne if you ever see this Thank you for being awesome!

Bianca

Came here for an impromptu lunch date with my wife and the service was excellent! Our server was so friendly and even hooked us up with a lunch special. The manager was very attentive and kind, plus the restaurant clean and looked to be brand new. I’ll absolutely be back!

Christina Iltis

My family of five arrived just after 7pm on a Monday evening. We were quickly seated at one of the last empty tables. Our waiter, Daniel, was incredibly attentive even though the restaurant was busy. He refilled my kids' drinks as soon as he noticed they were almost empty. Our food came out promptly and was very good. Overall the service and atmosphere were superb :)

Sarah Garcia

First time at this location and everything was delicious and VERY good service from all the staff.. From greeted at the door to thanking us out the door. For a Friday evening, good job. Family of 4 with consistent refills 😅

Sharon Jones

After leaving my checkup at Texas Oncology, I wanted a glass of wine and some healthy dinner to take home. So I stopped at Chili's and was very happy with the choice as the service was fantastic and now Chili's Black Bean Santa Fe Burger is my new favorite vegetarian go-to. Its not a frozen patty but made in-house. You could taste the peppers, onions, garlic, and chili powder. Slathered in Guacamole, jalapeños, tomatoes, red onion and spicy Santa Fe aoli, it was so yummy.

Sheyenne Rendon

We have been to this location about a hand full of times and have never had a terrible experience. Tonight was by far the best. Our waiter, manger, greeters, seaters, bussers everyone worked as such a team and really made amazing experiences for us. With kids it’s definitely not easy going to a restaurant but we felt very welcomed. The food was great, we were constantly checked on and our cups never went empty. Please don’t give this place a second thought, even if the wait is long. I guarantee it’s going to be worth it.

Jason Icmat

Morgan the manager on duty was so nice and helpful. Her and her staff were so quick to serve us and make sure our dining experience was perfect. This Chilies never disappoints us when eating here and you can tell they have a great work environment. This is the only Chilies in San Antonio that we always enjoy eating at…

Rebecca Miley

Pleasantly surprised!!! We had great service, like we used to get pre-covid. Our waitress was hustling to get her guests in, taken care of, & out so she could fill her tables again!!! My only complaint is that I saw the wait staff grabbing "clean" forks by the tong end to put in the lil bags to give guests with their bare hands. I didnt see it until after we had already ate & was paying. Not cool!!

hector sanchez jr

We went and ate this last Saturday and Mia was our server. From beginning to end, she was amazing and we were thoroughly impressed with her attitude and service. We also spoke to manager and complimented Mia and the entire Chilis team. This was such a pleasure to experience great service all around. Kudos to all the staff for being so AWESOME!

B B

The food was ok, their were issues but the management took care of it and then it was great. Our server Hope was amazing, we didn't have to wait for refills or anything, she anticipated our every need and was in top of it. Chili's has always been hit or miss but this time was by far the best experience there.

Gladys M Sosa

I had an amazing experience at the Chili’s in Dove Creek! Everything was excellent from beginning to end. Our server, Gabren, provided outstanding customer service she was extremely kind, attentive, and very quick with everything we needed. All the other employees were friendly and helpful, which made the atmosphere even better. They truly made my mother-in-law’s birthday unique and special, and we are so grateful for that. The manager was super polite and checked in to make sure everything was perfect. The food came out fresh, hot, and delicious. Overall, it was a wonderful dining experience. I highly recommend the Chili’s at Dove Creek and will definitely be coming back.

Clarisa Nevel

It was our first time here at this location and the service was the best my husband and I had in a long time from any restaurant. Our server was Joseph and he was AWESOME. He checked on us several times and mangers too. They assured us our food was on the way, made sure to keep our drinks full, appetizers were great and out to us quick. They cleared plates off our table when needed and friendly smiles from all employees. For a busy location they were on their A-GAME from greeting to farewell. We will definitely be coming back.

Airona Amber Rodriguez

New location is clean and well maintained. I know this is a common chain restaurant, but everything was delicious. They really went the extra mile. The staff is prompt polite and attentive. The interior was vibrant and the energy was pleasant. You have to try the ribs! They slid right off the bone! GIANT! The sampler trio is always a great choice. I'll be honest we gave up on Chili's awhile ago. I'm so glad we tried this location. Located in Dove Creek full of lovely shops to make a little day of it

+16

Cindy L

Chiles SAMIRA was amazing her experience and being a friendly server, you can’t beat that! I have tell she has fun and loves her job. We ordered the ribs and they were cooked. Perfect, nice and moist not overcook like a lot of places cook them now. Our french fries were seasoned and cooked well as well and I like the mac & cheese. I WOULD RECOMMEND

+6

Ben Uresti

Walked in and was greeted by the lady at to-go, Safri, she was very friendly and recommended a blue-raspberry lemonade, after i ordered my food i was made aware that the blue raspberry was out, but she quickly apologized and recommended i try one of the other berry lemonades to which i said yes to. after what only felt like 5 minutes, the food was ready and extremely fresh, and i exactly what i had expected. 10/10 will come again!

Richard C

We stopped going to any and all Chili's over 3 years ago because of too many years of declining food quality and poor service. We decided to try this location for dinner on June 16th, hoping they would be good. We were impressed because the food quality was very very good. What made us even more impressed was the awesome, fantastic service from Ronney!!! He was very friendly, informative, helpful and attentive! He genuinely cared about us as customers! Ronney deserves a pay raise, a bonus and 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

+9

Simply Kimmy

We went for the soft launch last week and boy was it delicious. My chicken sandwich was so big hot and fresh. I’m very excited to go back. We were sat quickly and our server was amazing and fast and kept our drinks filled. Everything was so hot and fresh and tasted amazing. Definitely will be a regular at this location for sure.

+12

Just had my first trip back to Chili's in 12 years, and wow! It was so much better than I remembered. The food was great, the service was friendly, and the atmosphere was fun. Totally exceeded my expectations, I'll definitely be back sooner than another 12 years. Highly recommend giving it a try again if it's been a while.

we went in on a Friday night at 9pm, got a decent seat at the bar where our lovely bartenders Jamie and Kathy took amazing care of us. The drinks were delicious, the food was good but since my friend was gluten free, she wanted a burger but they don't offer gluten free buns. on their gluten-free menu, you can only have any burger-like items without the bun on it. They also don't actually serve chili anymore. isn't it called chilis?

I've been to this location since the weekend they opened and at first my family and I were very happy with the service the first few times coming here. But this time was not a great experience at all. We were seated right away which was a plus at first but then we didn't have a waiter assigned to our table. Then the table next to us who were seated after got service before we did. It wasn't until 10 minutes later they got someone to be a "filler" until somebody clocked in for our section/table. My family and I ordered the "3 for Me" and 2/3 of us tried to order the chips and salsa. But the waiter kept insisting we don't really need two of the same appetizer. Telling us 'it's either the soup or salad' so my mother felt like she didn't have much of a choice on it. We've never had a problem having 2 chips and salsa's at our table yet this time it felt like we were being told we couldn't order it. Also it took a while for me to get any silverware for my salad so I didn't get to eat it until my food arrived because the waiter wasn't coming to us often and technically we weren't really assigned to him. No one checking up on us, no real service. The food was great but the whole experience was disappointing honestly.

Food is good just wish they would READ the NOTES placed by the customer for deliveries. I request certain dip sauces and modifications on food and they always get ignored.

Was a little disappointed because you did not have any micheladas. You guys know you are in san.Antonio texas, where that is very popular next time.I will think about coming to chili's organ.Somewhere where they served that drink can't believe that

Me & my daughters felt discriminated against treated so poorly,was at our table and not greeted with drinks or silverware for over 45 minutes while everyone else was getting greeted and served their appetizers We did not get to order our food until an hour later they messed up on our order, they never apologize for the lack of communication or service. They left us at that table while serving other tables for over an hour before they came to get our orders soon as we got our food they handed us to go place as if we could not eat there in the restaurant. I felt so bad for how I was treated, not understanding why the food was good, but the discrimination wasn’t.

Me and my family went to this Chili's for my sister's birthday, which was on July 9th, it wasn't a good experience. The burgers were wrong to us because me and my dad order Big Smashers, but the patties were The QP patties. The waitress that served us could've said that they were out of Big Smashers and that they only had QPs. Instead they passed out QPs as Big Smashers but with the Big Smasher's ingredients of lettuce and secret sauce. Oh, and the fries were cold too but we got fresh fries later. To make things worse, they were out of the skillet cookies which is what my sister wanted. How do you run out of skillet cookies on a busy day? I may not return to this Chili's for a while, because my sister deserves way better than what she got. Not having her favor dessert and the burger mix up was unacceptable. I only rated it two stars because the food was good, and based on previous experiences. Not going to return to this Chili's until some changes are made.

It had been years that we had been back but again it'll be several more years until we return. Our waitress Gabrin was super sweet, friendly, kind and on top of everything. She was a doll! Our house salads arrived amd was fresh but the croutons were extremely salty! Our ice tea and watermelon lemonade arrived but were overly sweet we had to request unsweetened ice tea to make it less sweet. It took 2 glasses to make it right. Then our QP burgers arrived but the bread was cracked from being so dry. The patty's looked good but were dryb, overcooked and super salty. The fries were also salty, cooked too long they were dark and dry. Next the molten chocolate volcano...let's hope that is at a minimum good enough to eat. Sadly our experience was not to return again. Even with the 3 for me specials being decently priced. The manager was walking around asking everyone how their food was. He skipped out table but I stopped on our way out to let him know of our experience. I told him we lived down the street and had been wanted to come to eat here but after eating here we wouldnt be returning. After I told him our experience and we'd likely not return because the food was awful, I explained how burgers & fries, meat & bun plus fries, were all very dry, too salty amd bread cracked he just said oh Im sorry. I explained the high light of the visit was our server Gabrin, she was amazing she is only reason our experience was pleasant. However, instead of making it right or asking how he could make it right, all he said was, Oh I'm sorry. Well that's the reason, good restaurants close or lack patronage. Management should be on top of things and if clients are unhappy because their food was awful then something should be done about it! We gladly paid without fuss so he should have at least asked how he could have made it up to us. That's why we gave him the opportunity 1st instead of just leaving this review. In this case approaching the manageron duty was a waste of time. I hope corporate reads this review amd uses it to retrain managers how to listen when clients complain for good reasons. This is not something we do often but when you value you hard earned money amd treat yourself out minimally then have experiences such as these, we think maybe it'd be best to eat better home cooked meals instead of going out to have a mediocre experience 😉

This place is a nightmare. It’s so small and overcrowded. The tables are tiny. You cannot even walk through with a stroller. We had four small adults sitting at a table. All of the food came out at once and our table was extremely overcrowded. So much so that my husband’s salad plate slid right off the table as he was about to take his first bite. The server didn’t offer to replace it and actually gave my husband paper towels and asked him to clean it up. He also never pre-bused anything. The food was pretty good, except the queso. It’s awful.

First time to this Chili’s location. Food was good. Asked for check….I watched her chit-chat At Length. Talked to three other tables.etc. I gave her cash she shorted me on my change. It wasn’t a lot ….. it’s the principle that she did not give me back the correct amount. The amount she shorted me then became her Tip! Very poor service!

My experience here was disappointing. When we arrived, we only received chips and salsa as a appetizer and then were left waiting for about 20-30 minutes with no check-in from our server. At one point, someone randomly dropped mozzarella sticks at our table that we didn’t even order. When we finally got the waitress’s attention, she told us she had ‘forgotten about us.’ At that point we decided to leave without ordering a meal. It felt like we were being avoided or overlooked, which made us wonder if we were being judged or assumed things about just because we’re young adults. Everyone deserves respectful and attentive service, regardless of age. Unfortunately, we didn’t get that here.

Food was delicious...service attendant was very disappointed I ordered Texas Fries for me and my wife we seated at bar area.. I can believe my burger and my wife plate came before the appetizer they never cared about go check for my Texas fries really we are very disappointed about Chili's today I have to think twice next time if I want to go to Chili's again.. I don't understand what happened with Chili's . They getting bad someone needs to take care this little things..

DRBFL

The service by my normal bartenders are great they are five star at the least the problem is is that every time I go in this place and it's not my normal bartenders and there's about two of them, then the service is totally a one or a zero basically. When did they sat down. She asked me what I wanted after about 4 minutes. Then about 8 minutes later she said she'd get me in a minute. I sat there for another 5 minutes and then I left. Terrible service. But there's two bartenders that are just phenomenal so cross your fingers that you get these. And usually it's the young people that just are terrible and that's just unfortunate but that's the way it is nowadays.

We did a curbside pickup order and was utterly disappointed because we love it when we go sit down to eat --- butttt we did a curbside order yesterday night , we ordered a kids burger bite things and the picture speaks for itself. It looks like it was literally bitten into? And the bread? The other one checked out good but very dry. They also forgot my salsa for the chips and salsa 🤧🤧🥲🥲 I did not feed my child this, it was thrown away.

As someone who has worked in restaurants for 20 years it was disgusting seeing servers eating in the dining area while on shift and in the same area they sort the silverware n store the silverware ready to go to tables. I pointed out to the bartender how this was obviously against health code. Her response, " yes that's where we eat there's 2 chairs there". To which I responded, " so while your working your shift, you eat out in the open of guest, with you headset n tablet on, in the silverware area food to face hands touching your food n face then turn right around and are in front of guest taking orders n running food without washing your hands. That's disgusting and definitely against health code."

Mr. Brandon acknowledged every table and please keep in mind he does his rounds he’s not just standing there , but as I’m sitting there waiting for our bill I noticed he went to just about every table but ours maybe because we look different My Partner and I … & please keep in mind this is not he first time I noticed him do this. We are regulars at this location. It made me feel uncomfortable as if we are not welcomed. This won’t be the last time we eat there. But Do BETTER , put your feelings aside and greet everyone. 🏳️‍🌈 My money is the same color as every other customer that you acknowledged.

We had a reservation for a party of 7 to celebrate a bday. We waited for 45 minutes and no available table. We had to find another restaurant because it was getting late. Not a reliable place to go

I never leave reviews but I got the sirloin steak a I got the sirloin steak and it was awful, it was so tough, I couldn’t even chew it, literally impossible to eat. Felt like I was knocking on a bone instead of eating steak. Total waste of money. Chili’s needs to step it up, because this was one of the worst steaks I’ve ever been served.

This is a new restaurant and it was very disappointing for my family for a special occasion we were celebrating. I had high expectations and I was so excited about going to one near our area. We should have gone somewhere else.

Got my order as soon as they texted and said it was ready. Food overall lukewarm. Presentation terrible. Southwest egg rolls were a soggy mess. App suggest tip amounts as if you are dining when there is no one even there when you pick up your food

Horrible experience for anyone wanting to order to go. You would expect a 20 minute wait time would be enough time to ensure that your food is good quality and well served but that’s definitely not the case at this restaurant in this location. I had ordered a 12 piece boneless wings with fries, and to my surprise half of the chicken is inedible. It’s just tough I could tell It was weeks old chicken left in the fridge and just thawed out in the microwave. I had called once telling them about the chicken and they told me they were going to compensate me with a gift card which I was fine with but a day later nothing in my email. I had called the next day telling them the same thing and they just told me they did tell the manager so just wait a a little bit so I did and still nothing. Not only I’m i disappointed with the food, I’m also disappointed with chilis employees as they just don’t care about customers at all and it shows. Safe to say I’m never ordering form this location again. And the to server who took my call, thank you for nothing.

Worse place to go to! The food is always bad or not made correct. Management sucks they treat the staff like crap, especially the gm! Don’t waste your money at this place unless you wanna be disappointed with service and quality of food😒

By far the worse experience ever. I was never a fan of chilis in general until a couple months ago when we started visiting this location. Everything was always great until our visit last night. Of course Friday night was a little busy. But there was absolutely no excuse for restaurant to be so dirty and messy. When we were sat down, there were piece of chicken bones on the floor and crumbs. I asked to speak to manager and asked him why we were seated at a dirty table. His response was “ oh I don’t know, I tell them not to sit anyone until it is clean” I was truly baffled by response that I can only say okay. Instead of taking accountability, He then walked off and didn’t say anything. At this point, I was ready to go but we had an amazing server who did her best. When food got to our table , it was brought by another waitress who we asked for some plates and she said oh she will see where she can find some. This didn’t make things any better. Must say I was truly disappointed.

I ordered a drink and a shot. It took a full 20 minutes to get my shot, all while I watched the bartender take new orders and make drinks that were ordered after mine. I watched her clear my drink order from her screen and had to ask the manager to even receive my drink. I listened to the manager talk to the table behind me about their issue and offer them a discount at the end of their time, all the while ignoring my table after I had communicated my issue. I was offered nothing. I understand mistakes happen and drinks get forgotten, however I also know as I have almost a decade of experience in the restaurant business that when mistakes happen you make it right for the guest. The manager obviously does not care about the guest experience. Will not be returning to this location ever, the blasted disregard for their error was appalling. The server made us check out manually with her so we couldn't complete the survey at the end to write about our experience, because she knew it was bad. Unbelievable.

I wasn’t going to post this but I thought people should know. I visited this location and there were roaches crawling on the walls. The staff saw me recording and gave us the bill for free. One staff member came and killed one of the roaches before we left. I think they should close down for a while and fumigate the place then re-open. I couldn’t help but think how dirty the kitchen must be with roach poop and eggs.

They ran out of shrimp and didnt even GET THE FOOD OUT which included steak and chicken as well. They just keep apologizing. My partner and I walked out and I refused to eat my order since I waited over 10 min after the fact for her food and it never showed up. The manager said they covered it for the inconvenience. But they sucked and ruined my day. Dont go here. Seriously bad management and bad service. IT WASN'T EVEN BUSY WHEN I WENT AT 130PM TODAY.

Rice and beans were cold. Rice was hard. A bit dissapointed. I así es for well done and meet WAS bloody. Wait 1 hour for our food. And on top of that they now charge for guacamole and chips. Really.

First thing i walked in at 14:40 and was seated pretty quick, I sat there for 20 minutes till a server acknowledged me. A family walked in and sat behind me and they took Their order First and they got their food out Before My food. My burger was burnt and it felt like I was chewing on rocks, burger meat shouldn't be crunchy or grainy the meat was so burnt it was bitter. I also asked for light seasoning on my fries it was the opposite it looked like the put a bag of salt on it I had to brush off the salt off of each fry before eating it. And they brought out my burger first way before my appetizer. I had to take it to go.

I'm so very disappointed with this location and I've visited several Chili's across the country and enjoyed myself. Our server!!!! 😩 She took our order in an odd way, claiming this would help her get the food out on time and correctly. Spoiler alert, it didn't!!! She was very inattentive. We were a party of four adults and a few children, so I figured she would be getting help with our orders. It seemed like everyone else was serving us our food except her. At one point, my husband didn't get his appetizer, so we flagged a walking by server who had previously come and delivered to our table moments ago, and asked about his appetizer, she responds by saying that we need to ask our server and walked off.... And our server??? No where to be found. Once we remedied that with the manager, I believe, and finished our meal--she returned when the bill was due asking if everything was ok. That's when we noticed on the device she didn't put the correct charge on the food ordered. THEN proceeded to imply we were lying... She went back and forth with us a few times. I even thought the situation was gonna be escalated because she was accusing us of being dishonest. Even though she's the one who made us order the way SHE wanted... How are you gonna mess up so many times, not be around for the majority of our visit and only to come at the end and not own up to YOUR error?! I think retraining is in order.

Gijane Cal

Highly disappointed. Do not ever Door dash from this location. Ordered a ribeye with broccoli and mash potatoes. I got french fries instead and hardly any broccoli. For 28.00 you can do better then that. Your staff needs to learn how to read instructions and seal the bag. Ordered came with no secured bag or taped the drinks. I dont know how this restaurant got over a 4.3. In the picture that was the brocoli. No mash potatoes but just fries. The ribeye was a joke. But the Manager Adrian couldn’t even replace it with a credit for something else on menu.