Buffalo Wild Wings

Name: Buffalo Wild Wings
Address: 1576 S Azusa Ave, City of Industry, CA 91748, Industry, CA, 91748, US
Telephone: +16268106479
Price range: €€
Rating: 3.6

Wings · Industry

3.6 · 1,654 ressenyes Google

Buffalo Wild Wings

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Sobre Buffalo Wild Wings

En Buffalo Wild Wings, te damos la bienvenida a un ambiente vibrante y lleno de energía, donde podrás disfrutar de nuestras famosas alitas, tiernos tenders y jugosas hamburguesas. Ofrecemos una amplia variedad de salsas, desde las más dulces hasta las más picantes, para satisfacer todos los gustos....

Què diuen els clients de Buffalo Wild Wings

Customer experiences are mixed. Some praise specific staff (Aaron, Samantha, Joseph) for excellent service. However, many report long waits, order inaccuracies, cold food, and poor service, especially for takeout orders. Loud music is also a common complaint.

Plats populars

wings (6) nachos burgers fries

Ideal per a

Grups Informal

Tip: If dining in, Tuesdays offer a Buy-One-Get-One 50% off deal. Be prepared for potential delays and loud music.

Services

📶 WiFi 🌳 Terrasse 🅿️ Parking 🚗 Delivery ♿ Accessible 🍽️ Déjeuner 🌙 Dîner

🎯 Casual ✨ Trendy 👨‍👩‍👧 Family 👥 Groups

Preguntes freqüents sobre Buffalo Wild Wings

Buffalo Wild Wings es troba a 1576 S Azusa Ave, City of Industry, CA 91748, Industry.

Buffalo Wild Wings ofereix cuina wings.

Buffalo Wild Wings té horari d'atenció. Consulta el perfil per horaris actualitzats.

Buffalo Wild Wings ofereix els serveis següents: menjar al local, per emportar, lliurament.

Els plats més recomanats a Buffalo Wild Wings segons les opinions dels clients són: wings, nachos, burgers, fries.

Buffalo Wild Wings és ideal per a grups, informal.

If dining in, Tuesdays offer a Buy-One-Get-One 50% off deal. Be prepared for potential delays and loud music.

1,654

Ressenyes

Opinions de Buffalo Wild Wings Industry

3.6

1,654

5★

44%

4★

18%

3★

11%

2★

1★

18%

Ressenyes (20)

Aurora

Aaron, Samantha, and Joseph always attend me when I've gone and they are absolutely amazing! - the customer service here is always consistent, friendly, attentive, as well as patient! I rarely ask for anything (refills, napkins, boxes) cause they're always on top of it which is awesome! ✨ Never had any issues with the waiters and they're the reason why I love going here! The food is also consistent along with coming hot out of the kitchen! So the ones cooking in the back always keep it consistent and I know they're doing their best to push out as many orders especially during rushes! I don't like going on weekends though because I know it'll be busy and for me personally it's an overwhelming environment with all the music and buzz of people talking. But I love going during the weekdays! Puente Hills location is my go-to location! :) I will say though, the restrooms here are pretty bad. lol The stalls are absurdly tight and small except for the large one. And the toilets don't have enough pressure to flush away even paper. But I would say it's the only downside to this location. Everything else is great!

Shanelle S

American chain with big screen TVs playing sports and wings. On Tuesdays, they have a Buy-One-Get-One 50% off deal for dine-in orders, and they have pickup deals as well. Credit cards accepted. Indoor and outdoor dining available. Kid-friendly and it can be good for big groups. Free parking in a private parking lot. They have both bone-in and boneless wings, and I prefer the boneless wings. Came here with my family on a Tuesday evening around 7pm and we waited about 5 min to get seated (no reservations). The spice level is indicated on the menu. I would suggest the garlic Parmesan and my family really likes the wild flavor. The dry rub ones were a tad too dry in terms of the meat.

Eddie Chu

Went to buy Togo and ordered ahead of time on the website when I arrived there was no one at the front door or desk to greet me. I had to flag down a service after 5 min of standing there. It was weekday lunch and only 4 table . Music was way too loud inside and had to wait 20 min for my order

Danny Cacho (DANNYVEGASVIP)

I was never greeted or acknowledged as I stood at the host podium a few min ago to get seated. Several servers were working & it wasn't busy at all. I waited 5 minutes & not one employe made eye contact or greeted me so I left. Bad look for your staff at this location!

Jonathan N

Placed an online order. App said it would be ready by 2:30. Gave them an extra 10 minutes since I know it's not accurate. I'm at the restaurant. 40 minutes later and still nothing. I've been told they're waiting on the dippers for the last 20 minutes. Only waiting since it was a gift card. Edit: Got the food after asking them to cancel it. Got the the car, checked the food and half was cold. I thought whatever don't want to bother anymore after waiting 45 minutes. I'll just microwave it at this point. Got home, sat down to eat and realized we also didn't get a correct item.

A A

Worst location ever. Waited over 2 hours on an order made several hours earlier. I gave up waiting and just cut my losses. Lame excuses. What a waste. Will never be coming back here again

Abigail Sanchez

I want to express my deep dissatisfaction with the experience my family and I had during our recent visit to your restaurant. After placing our order, it took nearly 40 minutes to an hour for us to receive only part of our food—and what we received was cold. The remaining dishes arrived 15–20 minutes later, appeared to have been recooked, and tasted as though they were prepared with old oil. Throughout the visit, I had to repeatedly remind the waitress about the rest of our order and request drinks, as she never checked on our table. Each time I looked for assistance, she was engaged in conversations with other employees. To make matters worse, other customers who arrived after us were served before we were. This level of service and food quality is unacceptable. Our experience was unpleasant, and we left completely dissatisfied.

Justin Mabini

Edited. Manager on duty - Julian After arriving, we came inside while another group was being helped. We thought that the lady that helped them would come back after seeing us walk in, she didnt btw. After waiting at the podium for 10 mins, we were not greeted by anyone during this time, we saw multiple people walk back n forth in the area, not once did they look over and acknowledge our presence. We decided we would go to another establishment, that was better prepared to handle customers.

Rosa Medina

The service was horrible, our order got messed up and delayed. We all got our food at different times. Menus did not have prices. So we didn't know how much we are getting charged we had to ask for each item. Wings were so expensive. I will say I was disappointed. I'll be going to wing stop next time.

kawasaki

I've given this place way too many chances to improve, but each time I am left speechless that I'm paying for it. The food is consistently coming out cold and the chicken wings are hard. Like eating tough beef jerky. The toilets here are unmistakably the worst I've ever seen in any public establishment. It's absolutely sickening. The servers are decent.

Bryan (Ted)

I felt ignored for a majority of the time I was here. I came during the UFC fights and was focused on the fight most of the time. I ordered food toward the end of my visit her and it took over 30 minutes. I only got my food after asking for my check so I'm not sure I would have ever gotten my food if I didn't ask for my check all. From my POV there we're only two bartenders. One guy with a jersey and a female bartender. The female was really sweet and made me feel welcome. The gentleman bartender seemed really inattentive. There was a girl next to me that was trying to get his attention and eventually she got a waiters attention instead and got her check and left. After I saw that I made a point to raise my voice to get his attention which is probably the only reason I got my 2nd beer. Hope this place gets better.

Jonathan Bach

I’ve been a delivery driver for years and this location is the worst for picking up orders. They always take forever for having their orders ready. I usually end up having to wait 20+ min after the given pick up time from the app. I know I’m not the only one because there are always frustrated delivery drivers there waiting with me as well. Often times our orders are stacked with another restaurant, and that customer ends up receiving cold food due to how long BWW takes to have their orders ready. Other BWW locations I’ve delivered for have no problems having their orders ready on time, it’s just this location.

Alfonso Almodovar

Came here earlier today to have some drinks and food with my friends & it took a server 30 minutes to finally greet & attend us even though we ask the manager with the braids & a jersey on if someone can take our order now because we were ready to order and she just gave us the rudest face & said “when I or someone else is ready we will” and left and we saw her sitting down!! Doing absolutely NOTHING we will certainly not be coming back ever we ended up leaving and going to Wingstop 🤷🏻‍♂️

Natalie Jaime

We got the at 1st quarter we asked the Manager Marianne if she can clean a table she said hold on. (No smile) we waited a few minutes she wasn't busy I was watching her just walking back and forth. So we cleaned our own table and another customer give us napkins to wipe it down. We sat down right before halftime we got our drinks. When Kiki a service came to us with a smile because we tracked her down. Marianne walked over and said they cleaned off there table and put the stuff at the end of the bar top and said she was calling someone to clean it. Why justify her mess up. If it was for Kiki we would of left she said sorry for Marianne actions and we very friendly did her best to try to get the drinks and food moving. There were dirty tables not even being cleaned up. As she was sitting down. She shouldn't be a manger she looked like she hated her job, but at the end of the day she chose that career she should quite. We will never go back to this BWW. Because it was packed and she didnt want to work. I seen her just sitting at one point it took 4 people playing with the TV remotes. Crazy where was upper management to take control. Very disappointed but great job Kiki you did a great job trying to help everyone you can. I would hire you to help run my office an time. Marianne is in the Laker jersey and the man with the white is the one that gave us napkins and he said its normal that customer clean there own table there lol I thought he was joking at 1st lol. Oh and we found a wallet on the floor and the man came back and we gave it to him the same way he left it. I wrote my number beside the receipt waited for a manger to call me regarding the situation but never called.

Giotto Palmiro Agostino

I ordered takeout wings on Sunday. I placed my order around 12:00 pm for a 2:30 pm pickup, which should have given them more than enough time to prepare the food. However, when I arrived at 2:30, they still made me wait until 3:20 to finally get my order. Completely unacceptable. This was a total waste of my time. Terrible service. Don’t bother coming here—it’s just not worth it.

Ruby Esparza

Me and my partner decided to go to Buffalo Wild Wings we got there at 11:50pm sat ourselves down because employees were just starring at us instead of letting us know we can sit ourselves the girl with the blonde hair said she’ll be back to help us after helping another table we waited for 30 minutes (every server kept passing by but nobody attended us) until a guy finally came to take our order! We ordered our drinks and food at the same time ten minutes go by she finally stops by our table after passing several times and tries to take our order after waiting for so long but we let her know someone has already took our order. Anyways 20 minutes go by and we haven’t even gotten our Drinks! After our server was passing by many times! as we finally get our drinks. Ten minutes pass by my partner wanted to order another drink as he was the server cut him off mid sentence told him “he’ll be back after he gave a table their drink” he NEVER came back and was just passing by us like we didn’t just want to order another drink! He passed by us so many times new customers came in and they right away attended them took they’re order while we just waited looking like fools for someone to attend us we never got to order the drinks he wanted never got our food neither !! Eventually we felt unwelcome and like we were being ignored intentionally. My partner and I just decided to pay for the two drinks we received ($25) and cancel our food order it was 1 something am when we decided food was never coming we were never going to get a chance to order a drink we were very dissatisfied & disappointed and the WORST part of this was it wasn’t even BUSY there was very few people in the restaurant and yet everyone was getting attended the table behind us was getting check on several times by “OUR” server as too while him and other servers were just passing by us like we were ghost! Not even an apology or nothing and after canceling our food he still has the audacity to “look” upset when they were the ones ignoring us! Manger was no help too acted like they didn’t care! It was also OUR FIRST TIME HERE! I’m literally so upset because we could have gone to eat at another restaurant but couldn’t because it was already to late! Whole night ruined if we would’ve known we would have NEVER came here!

Armando Castillo

Ordered nachos and added chili , when I got my nachos they had very little cheese and no chili. Server said he would bring me chili. I went to restroom I cane back and my table had been given to someone else. I paid my tab and told a manager of which all I got was an apology. I will not be returning.

Krystal Fletes

I ordered food from this location and it was delivered through door dash the proper safety precautions were not taken prior to them handing my food to the driver they left the bag wide open with my food exposed as well as not sealing the kids for proper safety to not me tampered with very disappointing and DoorDash felt my safety concern was only worth a $9 refund I didn’t eat the food concerned for my safety and loss out on food and money. My receipt clearly says DD aka DoorDash

Eric Waltz

I order 2 3 times a week here because my shop is down the street. Everytime it goes more and more past the pick up time. You wait forever at counter for pick up while the employees just stare at you. Recently got an order had a fly in my drink, the waiter questioned me like I did it? Seriously, I just asked for a new drink.

Alexander Barringer

Dismal experience. Took forever to get our drink orders in, longer to get the drinks itself. Wings tasted like they were left over from yesterday afternoon and the burgers were so greasy they left my hands moist and icky. Don't get me started on the fries, simultaneously hard and mushy at the same time. And 17 bucks for a burger of that quality? Absolutely atrocious. Staff looks overwhelmed and overworked, no manager in sight or if there was a manager they don't present themselves as one. Dirty menus, sticky tables, passive aggressive gentleman at the front doing bare minimum while one girl runs the entire dining room. I realize times are tough but you'll only burn yourself, the employees and keep customers away with this kind of decorum. Eat local and heed my warning.