The Flame Broiler

William Amos

The manager and staff have always been very friendly. Waiting while my meat is properly cooked where I can see it is not an inconvenience, it is what I would expect.

Edi Zigic

The best flame broiler I've ever been to in my life and I've been to a lot of fl ame roilers

Dave Shoup

Great clean food - really enjoyed it.

Nathan Leung

The worker at the cashier (I think it was Mike or Michael) was cheerful, cracking jokes, making it a great experience. The food was also great and affordable for a family, thanks to the deals they offer here. I'll be sure to come back here more often.

Ramin sarafraz

MICHAEL WAS AMAZING!! Micheal was so kind and friendly, and also he gave truly great service with checking if everything is correct. The food was better than most flame broilers with fresh beef and chicken. Overall this flame broiler is amazing!!

Joseph Espiritu

I frequently go this store as it’s one of the most dialed Flame Broilers I’ve been too. On top of great customer service this location also offers loyalty stamp cards and is involved in the community. They also usually have EDM on the radio, which imo makes for easy listening while waiting for my food.

Daryl Sansevero

I regard this as one of the healthier fast food options. Consistently good. The magic sauce is magical. Atmosphere is basic but it's supposed to be. No frills

Kevin Judd

This is a chain so the food is consistent. This is in a nice location there is plenty of parking. Michael one of the owners seems to always be there. He takes great pride is super friendly and checks each order to make sure it is right. Very nice quick service. He talks to everyone and is working to connect with the neighborhood. Nice to see a business owner working to build community. We need more business like this. This one has longer hours than others located in typical strip malls so nice for weekends and nights

Beef was very dry. Must’ve been cooked long time ago.

Kimmie

Beef was very dry. Must’ve been cooked long time ago.

Food is so so I won’t call it good. And the female cashier isn’t friendly, makes me not wanting to go back.

StarDrop

Food is so so I won’t call it good. And the female cashier isn’t friendly, makes me not wanting to go back.

Bland food. Mostly rice. Suckered in by the 2fer special. This place is where you eat when every other place is closed. Even the space is bland. Service was slow.

I have frequented this place whenever i been lazy to cook at home. Food is pretty good and very reasonable price. My issue is the consistent mistakes they make in their orders and the attitude of some of the staff. About every 1/3 to 1/4 of the order, there would be something wrong, (most recently today, they forgot an extra order of wings). Most of the time at least the staff is extremely nice/apologetic about it. Today, the particular staff member/cashier seemed annoyed that she messed up the order and said "give me 10 minutes". I asked her why they couldn't get the order consistently right the first time, and that 10 minutes is still 10 minutes of my life wasted. I told her i wanted her to refund the wings so i can leave and she refused. So at that point i was either stuck waiting 10 minutes for her mistake to be corrected or just leave without my order and wouldn't get a refund. Needless to say this is pretty upsetting, i get her to call her manager, apparently their solution was i get some free drinks or they will actually refund my wings. Apparently it takes the manager and 15 minutes back and forth to get a refund on a $3.49 order. Again if she had a better attitude to start with or this wasn't a fairly consistent pattern, i wouldn't be leaving this review. I honestly don't even expect to see the refund, this is likely too complicated for her to do if she can't even an order correctly.

Wei Wang

I have frequented this place whenever i been lazy to cook at home. Food is pretty good and very reasonable price. My issue is the consistent mistakes they make in their orders and the attitude of some of the staff. About every 1/3 to 1/4 of the order, there would be something wrong, (most recently today, they forgot an extra order of wings). Most of the time at least the staff is extremely nice/apologetic about it. Today, the particular staff member/cashier seemed annoyed that she messed up the order and said "give me 10 minutes". I asked her why they couldn't get the order consistently right the first time, and that 10 minutes is still 10 minutes of my life wasted. I told her i wanted her to refund the wings so i can leave and she refused. So at that point i was either stuck waiting 10 minutes for her mistake to be corrected or just leave without my order and wouldn't get a refund. Needless to say this is pretty upsetting, i get her to call her manager, apparently their solution was i get some free drinks or they will actually refund my wings. Apparently it takes the manager and 15 minutes back and forth to get a refund on a $3.49 order. Again if she had a better attitude to start with or this wasn't a fairly consistent pattern, i wouldn't be leaving this review. I honestly don't even expect to see the refund, this is likely too complicated for her to do if she can't even an order correctly.

Morris Green

Bland food. Mostly rice. Suckered in by the 2fer special. This place is where you eat when every other place is closed. Even the space is bland. Service was slow.

This is all the meat they game me that’s not even 3oz

Horrible experience. Dont honor their own coupon. Stuff bowl with rice but barely any meat . Order a chicken bowl and beef bowl. All I got was crumb of beef see picture. Will never come back or will I ever refer any one to this store.

mark saldivar

This is all the meat they game me that’s not even 3oz

Kevin Pham

Horrible experience. Dont honor their own coupon. Stuff bowl with rice but barely any meat . Order a chicken bowl and beef bowl. All I got was crumb of beef see picture. Will never come back or will I ever refer any one to this store.

Very bad costumer service, wanted my meat well done the cashier and cook didn’t want to make the meat well done because they had the grill off already and it was barely 8:30. I ordered my plates and then I see the cook cooking meat. They need to improve in customer service, they told me to come earlier next time. That way I can get it well done, because they already have the meat cooked. And the owner tells them that it has to be done that way, because that’s what the cashier and cook told me. They won’t be a next time for me there. I’ll go somewhere else instead and get a good meal.

Just recently moved to the area 6 months ago and have been to this Flame twice now. The first time I went I ordered a half and half mini bowl and immediately noticed they put less meat than any other flame broiler I've ever been to. There's one next to my work that I would say puts at least double the meat. I decided to give them the benefit of the doubt and try again later. The second time was the exact same thing and I decided to tell the worker this time. She told me it's the same amount every time. Well.. that's the issue. You keep giving out small portions here. I won't be back a third time. Will satisfy my flame broiler craving from the one next to my work since they give appropriate portion sizes. I live in the great park community and this could have been one of my rotations of spots to eat but not with portion sizes like that. Hope management reads this and makes a change. Edit: In response to the owners reply. You seem to be missing the point. The fact that you use a scale and give out the same amount every time is the issue. I will not be coming to your store ever again because there's simply not enough food for the price and it seems like that will not be changing.

Food is dry and luke warm. Steak is rubbery. Fresh would definitely be better. Service is robotic, no personality. I should have returned food and asked for money back! I was in a hurry on my 30 min lunch break and had to choke it down so I wouldn't be hungry for the rest of the day. Wouldn't recommend.

Went in at 8:20 on a saturday. They dont close for 40 minutes. All the chairs are upside down already. Very inviting. I order a regular beef bowl i get my sauce and i wait. And i wait. And i wait some more. After about 15 minutes i ask what is taking so long. The girl at the counter said they had to make fresh meat. Thats cool but its doesnt take 15 minutes to cook thinly sliced meat. Barely 3. She laughs at me when i point this out and dares me to make a complaint on a paper form. I get my money back. Very disrespectful. Never been treated so poorly for a legitimate question.

This is my second time coming here and the second time they basically gave me an all rice bowl. There is hardly any meat. I hardly write reviews, but this is ridiculous. I thought the first time this happened was a one off, but it's not. Now that I'm looking at the other reviews, there are a lot of other people who got screwed on the portions. I wouldn't go to this location unless you want 4 small pieces of chicken/beef.

Samuel de Vroede

This is my second time coming here and the second time they basically gave me an all rice bowl. There is hardly any meat. I hardly write reviews, but this is ridiculous. I thought the first time this happened was a one off, but it's not. Now that I'm looking at the other reviews, there are a lot of other people who got screwed on the portions. I wouldn't go to this location unless you want 4 small pieces of chicken/beef.

Jamison Bastiaans

Food is dry and luke warm. Steak is rubbery. Fresh would definitely be better. Service is robotic, no personality. I should have returned food and asked for money back! I was in a hurry on my 30 min lunch break and had to choke it down so I wouldn't be hungry for the rest of the day. Wouldn't recommend.

Mina Selim

Just recently moved to the area 6 months ago and have been to this Flame twice now. The first time I went I ordered a half and half mini bowl and immediately noticed they put less meat than any other flame broiler I've ever been to. There's one next to my work that I would say puts at least double the meat. I decided to give them the benefit of the doubt and try again later. The second time was the exact same thing and I decided to tell the worker this time. She told me it's the same amount every time. Well.. that's the issue. You keep giving out small portions here. I won't be back a third time. Will satisfy my flame broiler craving from the one next to my work since they give appropriate portion sizes. I live in the great park community and this could have been one of my rotations of spots to eat but not with portion sizes like that. Hope management reads this and makes a change. Edit: In response to the owners reply. You seem to be missing the point. The fact that you use a scale and give out the same amount every time is the issue. I will not be coming to your store ever again because there's simply not enough food for the price and it seems like that will not be changing.

Matthew Deakins

Went in at 8:20 on a saturday. They dont close for 40 minutes. All the chairs are upside down already. Very inviting. I order a regular beef bowl i get my sauce and i wait. And i wait. And i wait some more. After about 15 minutes i ask what is taking so long. The girl at the counter said they had to make fresh meat. Thats cool but its doesnt take 15 minutes to cook thinly sliced meat. Barely 3. She laughs at me when i point this out and dares me to make a complaint on a paper form. I get my money back. Very disrespectful. Never been treated so poorly for a legitimate question.

J

Very bad costumer service, wanted my meat well done the cashier and cook didn’t want to make the meat well done because they had the grill off already and it was barely 8:30. I ordered my plates and then I see the cook cooking meat. They need to improve in customer service, they told me to come earlier next time. That way I can get it well done, because they already have the meat cooked. And the owner tells them that it has to be done that way, because that’s what the cashier and cook told me. They won’t be a next time for me there. I’ll go somewhere else instead and get a good meal.