Natalie DeSantos

The food was good, and our server Joshua was amazing - friendly, attentive, and made the experience enjoyable. However, the bathrooms really need attention. Unfortunately, they were very unclean, which took away from an otherwise good visit.

Went here for the Texans game. Pluckers had a huge wait so we thought let's go to BWW. Can always rely on them. Got there. No wait. Went straight in and sat down. We asked ourselves what is pluckers …

Went here for the Texans game. Pluckers had a huge wait so we thought let's go to BWW. Can always rely on them. Got there. no wait. Went straight in and sat down. We asked ourselves what is plu…

This location needs a major face lift. Everything is very old, the carpet smells and the walls have tons of spills on them. \n\nOur server was great, took awhile to get our food but it was hot and …

This location needs a major face lift. Everything is very old, the carpet smells and the walls have tons of spills on them. \n\nOur server was great, took awhile to get our food but it was hot and …

Darien was out waiter ! Exceptional service ! Wings were spot on for what they were! Cant beat the boneless Thursday though. \n\n#buyonegetone

Bought 75$ dollars worth of Buffalo wild wing salad and wings and specifically asked for no bacon. Salad had bacon so a manager named Juan gave me a 10$ gift card. Told him I'd pick it up tomorrow …

Not to be confused with Rochester Tame Thighs.\n\nThis is one of the worst chains in the world, with their overpriced watered down drinks, their horrendous oft-microwaved oft-cold wings that are no…

Me and my daughter 1st time ordered and the wait was bad and on top of that we were over charged. My daughter had 1 20oz drink and I had water after we ate I paid and left when I saw my bill I was ch…

Me and my daughter 1st time ordered and the wait was bad and on top of that we were over charged. My daughter had 1 20oz drink and I had water after we ate I paid and left when I saw my bill I was …

Me and my daughter 1st time ordered and the wait was bad and on top of that we were over charged. My daughter had 1 20oz drink and I had water after we ate I paid and left when I saw my bill I was …

Jarno Gonzalez

The food was good and the drinks were good too but the service was okay. We waited 30+ mins to get 20 bone in wings and 10 boneless with a large fries.

lee Sabor

As a blazin rewards member I was extremely disappointed in this BWW. From the moment I walked in thr service was trash. I stood at the counter for 15 minutes waiting for someone to show up. Finally I had to walk half way into the kitchen to ask if someone was working in the front. By then thrbline behind me was almost out the door. The food was mediocre at best and the drinks took forever. The only bright spot in this place was the server Gabby.

Always a great time to go to Buffalo wild wings on Tuesday buy one get one boneless wing night. I continue to try all the different flavors and this time I had the Asian zing with the curry. Just r…

Absolutely not! Paid almost $30 on uber eats just to: 1. Have stale, cold small fries 2. They forgot the sauce for my wings...... 3. Have cold wings I mean I didn't feel like going out and you guys are just right there, so how come my food was cold? The only enjoying thing was my soda! Never ordering from here again, thanks for wasting my money. :)

As I am sitting in my booth, a lady and her husband jumped and she swatted at something in the air. It was a huge flying cockroach. She told her waitress and the manager came by and they still charge…

First let me say the food was horrible.. We placed an order for wings and fries.. The chicken itself wasn't cooked throughly and the fries were dark brown.. You could tell they were cooked in…

First let me say the food was horrible.. We placed an order for wings and fries.. The chicken itself wasn't cooked throughly and the fries were dark brown.. You could tell they were cooked in old g…

bathroom was really bad on weekends and there the floor was nasty. The lunch time during weekdays are much better

I've been there a few times with my boyfriend, and the food is great as always. But each time the service we receive is absolutely terrible, we never get refills,the servers barely check up on the …

This location has really gone down hill. First my coke was flat. Ordered a beer instead. That was hot. Ordered my wings medium and they come out hot flavor. The new beer took over 15 min to eve…

everything about this place is trash. First of all it smells bad all the time and second of all everything takes forever. waited for 30min after pick up time for food I ordered online.

I don't understand. Came here twice in a timeframe of 3 months and each time was told there is no more traditional wings???? So confused. Basically only chicken nuggets. Would give this place 0 sta…

A multimillion dollar chain, named buffalo wild WINGS, that no longer serves WINGS, and will offer sauced chicken nuggets instead. The past five times I've tried to order WINGS, no matter what time…

Had a take out order. Wings were extremely dry and over priced. I downloaded the app to join their "Blazin Rewards" and add my receipts to get credit, which did not work. I called their customer s…

Had a take out order. Wings were extremely dry and over priced. I downloaded the app to join their "Blazin Rewards" and add my receipts to get credit, which did not work. I called their custom…

I literally just left Buffalo wild wings on Fry Road Paying $45 for my order and the chicken was old and hard my french fries were old and hard very Stale and cold I am extremely upset because they’re now closed. If not, I would have went back up there and took this mess back to them. Very upset. Will never eat there again. I want my money back for this.

Waited on my food for an hr while the rest of my party got their food they all ate and finished and I never got my order I literally had to walk out because my food never got done while others that came in later were getting their food all o got is too see people eat lol but it’s ok I won’t be stopping by again at this place

Attention manager: Please listen really closely when I say ,,,, please figure out your pick up procedures. If you don’t want to pay staff get a self check out kiosk. I just spent an hour waiting on order for Q (ask your staff) … truly not the best experience. Food itself is normally acceptable but in last 6 experiences my avg wait picking up an online order is 35 minutes past “ready for pickup” time.

David Texas

The first time I let it go, but come on multiple times now. Never going back to this location. Again this isnt the first nor second time. This last time same scneraio just different amount missing,my order was missing 10wings and yes I understand human error but not the first time, seems intentional. The fries, literally not even half way full. I spoke to a manager and the same sentence "my apologies it won't happen again", 15min later I get the 10wings that I was missing. Make sure to count your wings ppl. Not going back to this location at all, this has happened way too many times.

Ish Evergreen

Food consistently tastes like it was cooked the day before and left in the heat lamp all day. On top of that they never get the order right. Oh and double the wait time it tells you if you’re going to pick it up.

Lhorian Ferrer

I was at the bar I asked which beers are on happy hour as I am a turist and the woman there was like whatever is on the happy hour menu, but the only thing it said is 2$off.. so i asked which beers ans she just didn't wanted to help, then she was gossiping with the other girl and people who just arrived were at the bar area got tired of waiting and left... disaster of customer service. I was going to eat and have a few drinks ended up getting a beer and left. This also happened the first day I was in town but I thought maybe she was having a bad day so i came back just in case and again the same thing... I can't even believe she decided to keep gossiping instead of taking care of people who were waiting.. my first day there i asked if margaritas were on happy hour (I didn’t have my glasses) she said the same thing "whatever is on the happy hour menu" that sentence was longer than a yes or no.. NEVER AGAIN TO THIS PLACE

Nguyen Le

VERY BAD BAD SERVICE I ordered SPICY CHICKEN DIPPERS 15 with some dipping sauces using their website. I scheduled a pick up at 7:50pm last night when I placed the order at 7pm. I drove almost 30 minutes to get there and waited more than 10 minutes for my turn to meet the staff at the counter to pick up the order, and then i got a notice that they were out of chicken dippers with a rather indifferent attitude and only a perfunctory apology. They had over an hour to prepare my order since I arrived around 8:25pm, yet they never informed me that they were out of stock when they had my phone number and email on the order. And worse, they didn't offer me anything in return, just a quick apology and she went into the kitchen to avoid me. The employee asked me for the last 4 digits of the credit card I used to pay and informed me that her manager would refund the money to me. Come on, I don't drive more than 30 minutes to get there and leave with a hungry stomach and empty hands. The experience was terrible and I am very disappointed with the way they handled my order. Now I have to wait and see when they will refund to me.

Viral Patel

I wish I could have option to put negative stars. This place used to be very good quality food and services but not anymore. This location should be close due to staff issues. They gave us food was cold after 45 minutes wait. Bar services cant handle 3 people. Very disappointed!!!

Jakiyah W.

Horrible service. they have a sign that says wait to be seated then attend you 10 minutes later saying you can sit anywhere. it look 30 minutes to get my food. I paid with a $100 bill my total was $41.10. it took 10 minutes to get my change. They then proceeded to give me INCORRECT change. it was supposed to be $58.90 but they gave me $54. Service is horrible and horrible workers. I have two other people with me that witnessed this horrible interaction.

veronica spencer

I have not ordered Buffalo Wild Wings in a while. I wanted something different the day after Xmas. I ordered an online order of $50.00 to go. Food pick up time was 1:00 pm and the young lady stated 3 minutes. I had no problem waiting. But to get home and have cold and dried up French fries is ridiculous.

Perla Vidal

You will have your arteries clogged by eating at this location. Seems like they haven’t changed the oil in 10 years, the wings are dark from how old that oil is! I removed the wings from the box to show you just how disgusting the food is. Where is the city food inspector? If you like your heart functioning and value your life DO NOT EAT HERE.

+2

Laura Ross

I am with my daughter at Methodist West in the hospital. I ordered traditional wings from Buffalo Wild Wings, 19910 Park Row, Katy, Tx. We got our wings and never have I been so disappointed of the quality of wings from anywhere. We were only able to eat half of what we ordered…….not cause we were full but because they were over cooked. I called the store and the person who a swerved the phone said I must have to ordered the extra crunchy. I told him I did not order them that way. So he goes into a spill about how each batch is cooked for a set time. It doesn’t matter to me what the cook time time is. For whatever reason they are overcooked and we are sitting here in hospital not able to eat our food. My daughter and I are still hungry….. and the store could care less. So beware of ordering from here. They won’t try to make things right at all.

Eugene Smith

Place had nobody there. Dark inside, not very well lit. Food sub-par although the waiter was nice and helpful. Nachos had 5 pieces of jalapeño and about 1 tablespoon of cheese with a "dribble" of sour cream. Chips aren't fresh either.