Power tip: I stopped here, after an unpleasant encounter on the road. Heard about the McDonald's $1.99 iced coffee deal and wanted to take advantage of it. When I couldn't find the properly priced co…

Power tip: I stopped here, after an unpleasant encounter on the road. Heard about the McDonald's $1.99 iced coffee deal and wanted to take advantage of it. When I couldn't find the properly priced …

Went through drive thru and I gave the app so I was supposed to get a free fries with my large drink. The girl said I had to go all the way around and get back in line. Terrible service.

I go to McDonald's rarely, but thought I'd try that $5 special they are offering. It's actually $6 (plus tax) at the La Verne location. I asked for the burger and iced tea for the drink. I had a di…

Michael Gallegos

The staff is fine.They're trying their best.This message is for the owner higher more people.Stop doing that to your employee's.It is way too busy at your mcdonald's.For you to have such little employee's, they were swamped.They were trying their best to keep up.Hire more employees

Pam Beterbide

Only 1 lane was operating made a huge difference. Took FOREVER to order. Then got our McFlurries but had to wait FOREVER to get cookies. Our Ice cream melted. 😡😭

Benjamin Grodsky

Bathroom was below my expectations of a McDonald's, especially given the locked door entrance. The rest of the McDonald's was very clean, but the restroom area maybe was between service checks - floor was a bit wet. Hand dryers stopped frequently and needed to be restarted.

Henry Sanchez

Went thru the dive thru and they got my order wrond I ordered a large drink and paid but I didnt realize until they gave me a drink at the window .I told them I ordered a large drink and they said they charged me for a meduim then I had to wait two minutes for my food after I got my drink just to find out my food sat there for one minute and a half because the person was serving the front also… serverve was horrible and had a huge line waiting plus one side of drive thru has been close for almost a week now. Plus fries wasnt even filled when I got home. Needs lots of improvement.

Every time I go to McDonald’s, I end up getting only half my order at the drive-thru and then have to sit in a reserved parking spot for about five minutes. By the time they bring the rest out, the food I already have is cold. What makes it worse is they assign me a parking number, but then hand the orders off to random cars anyway. It’s honestly ridiculous, especially when the service keeps getting worse while they’re asking for raises.

Jordan Marable

I usually drive through McDonalds and I do not go inside. Sunday evening/night I decided to bring my son, two goddaughters, and my friend. There were many employees who were nice. I believe this shift seemed to just be a bit hectic and the employees seemed to not have particular roles. I went into the area with the play pen for my son and EVERY single table was filled with leftover food. The ground was disgusting and I could not even sit until I asked for someone to wipe some tables down for us. This review is more so to encourage a bit of direction because all employees were nice, but whoever was in charge of the children’s play area was lacking extremely. The stores overall cleanliness is the reason I decided to even leave this review.

+1

I go to Mcdonald's very often and this location charges you 85 cents for adding mac sauce when at every other location they give it to you for free. They are hungry for an extra dollar for no reason …

Missing my egg in my sausage egg mc muffin and I payed an extra dollar for Caremal syrup and got none

Missing my egg in my sausage egg mc muffin and I payed an extra dollar for Caremal syrup and got none

The men working at night are the worst. They cant take simple orders without screwing it up. Im constantly having to have them remake orders or I get food items missing. Ive gone home with just the…

I just told my 7 year old granddaughter to remind me not to go back to this McDonald this is the third time I go and their food is either cold or it tastes old. Once again I tossed my food. They …

I just waited 25 minutes for 5 breakfast sandwiches and 3 hash browns. At least four different people waiting in the restaurant had to return to the counter because their order was wrong. People …

The absolute worse! Service inside and drive-thru very poor. Regardless of drive thru line, they will always make you pull around and wait.

The absolute worse! service inside and drive-thru very poor. Regardless of drive thru line, they will always make you pull around and wait.

This McDonald's is the worst one I've ever been too. Service is slow, always have to park and wait for food. The McRib just came out and they are already out of them.

This McDonald's is the worst one I've ever been too. service is slow, always have to park and wait for food. The McRib just came out and they are already out of them.

Worst McDonald's I've ever been to. Always looked forward to McDonald's fries even when I go to Innout then go get McDonald fries. Never again. This store is always soggy, never fresh and cold f…

worst McDonalds I ever been to, customer service was awful , only one lady with a navy shirt ( I guess a manager or leader ) was polite, the other front guy with also a navy shirt was was extreme u…

60% of the time they get your order wrong, And if they get it right it's only filled halfway. Ordered a large meal and they only filled the fries halfway. Whoever is managing this place needs to ge…

Literally bought 4 drinks only, had to wait for 10 mins at the waiting spot up front. When I got them, one it wasn't even what I ordered. Went inside which defeats the purpose of going through a dr…

This location is the absolute worst. Every single time I go here, they ask you to pull around to a parking spot. \n\nToday was the absolute worst. I came around 1 o'clock maybe a little earlier tha…

We waited 30 minutes at the reserved parking for our order, and the waiter said here is your refund, our ice cream machine is broken. You could l've save us some time by telling us earlier. Not don…

Ordered no spread other than ketchup but they literally gave me a burger with no patty lol. Thought it was a joke... line was slow I'd go to another one if I could rewind time!!

Okay I love McDonald's french fries but this is unacceptable also ask for my burger to be meat, cheese, and bun and I get a regular burger. McDonald's I would like a free large fry please or refu…

Easily the consistently worst McDonald's experience. Food never ready so you have to wait in the parking lot. Always missing at least one item. Broken ordering screen so you can't even see if they …

2.65 for a diet coke\nSo long, I'll be at circle k, 7-11\nI guess we have to pay for the rude service and ridiculous minimum wage, for subpar food

Chris V

One of the worst McDonald’s I’ve visited—and unfortunately, it’s in my hometown. This location used to be well-kept, but now it’s just disappointing. Don’t be fooled by the snazzy computer kiosks; the restaurant is dirty and the service is painfully slow. I watched as they prepared orders one by one instead of using an assembly-line process like most other McDonald’s. No wonder the drive-thru line was so long. I only ordered dessert items, yet it still took forever. They made my wife’s sundae first, so by the time they finally brought everything to our table, it was already melted. The bathrooms were in such terrible condition that we immediately walked out upon entering. Between the slow service, poor cleanliness, and overall lack of care, this McDonald’s has really gone downhill.

Rohit Sura

Being a doordash driver this is the worst place ever for me to pick up a order to deliver . Yesterday i went in to pick up the order and the staff took more than 30 minutes to give me the order plus they act racist towards me . And later on they false reported me to doordash when it was them who completely made an unsafe and abusive enviroment. They dont care about doordashers and dont treat them with equality.

Ahmed Shaw

Self serve menu is not working and none of the workers are coming out to serve any other customers. They’re just staying back in the kitchen. I tried asking for them with no response. Been here for over 5 minutes

Johanna Perez Castillo

I almost always avoid going to this location by all means. I always get asked to park when I order through drive through and I always have to wait about 20 to 30 minutes while other cars get their food. Today again got parked after employee repeated order I paid got my receipt and parked. 30 minutes and they came out with wrong food I told them it wasn't mine and employee got attitude another short came oit trying to give attitude . Its their employees fault if he gave wrong receipt I still want mt order correct. I was upset said just give me what I ordered what he repeated she came out handed me a bag all pissed I said thank you she walked away. Now if you are the manager you lack being professional you came out ready to argue with me because your restaurant made a mistake um no You won't last!

Guns sun

Extremely disappointed and making a serious complaint. McDonald's food quality must be strictly adhered to. Food should not be sold to customers after a specified time. This is McDonald's global standard. At around 9 PM, the store wasn't busy at all. I asked the server for freshly fried spicy chicken burgers. Having worked at McDonald's before, I know that sometimes fried chicken cutlets are kept in warming cabinets for a long time, significantly affecting their taste and texture. I ordered two spicy chicken burgers. After waiting for the normal frying time, I received the two burgers. The first one was indeed freshly fried, and the taste and texture were excellent. However, when I took the food to my car and ate the second burger, I found that the chicken cutlet inside was cold and hard, clearly having been left out for over an hour. Therefore, I am filing a complaint against the store's quality management manager; he failed to properly train his employees. I have already filed a complaint on McDonald's official website and hope they can respond. Deceiving customers, playing tricks on them, and using expired or substandard food – I hope McDonald's can truly train its employees properly and stop tarnishing the brand's reputation.

Luis Golx

This is just about the “Special edition“ Bacon Gold Deluxe chicken sandwich that my kids wanted try. It was one of the most terrible sandwiches I’ve ever tried. The patty texture felt like it had been sitting there long before I even arrived. lettuce and sauce amount was laughable. Bacon was hard even to bite. None of us liked it.

Jas B

I deeply regret visiting this McDonald’s every single time. Waiting in a drive through for 30 minutes is ridiculous.

Robert Robinson

Place is a mad house at peak breakfast hours. And seems the team breaks down and starts running in circles heads down eyes closed. An elderly couple had been sitting for over 30 min with receipt and table number on display. Not one employee has looked there way or called there number.