Town House Kensington

EXCELLENT food experience! Especially the sandwiches and the scones are delicious! The service was superb, thanks to Pablo. Nice and beautiful surroundings with a calm atmosphere - perfect for enjoying your afternoon tea.

We ordered fish and chips. The portion was huge. My husband and I could have shared. Good service. Fun place.

Really loved the ambience Staff were very friendly The beef carppacio was so juicy and very flavourful. And the salad was so zesty I loved especially with the added cheese. The salmon was so fresh, and the rye was had this sweetness to it which I loved I didn’t get a chance to take a picture of the bread basket but the butter was soo creamy and milky. Yummm Coming to the steak, hmmmmm. It was cooked medium the way I liked. And fries so CRISP. Just a bit too salty for me.

I dined in the Tonwhouse on a Sunday late afternoon. I had the Soup of the Day - onion - accompanied with a basket of Guinness bread (£12). This course was followed by the Roast Beef with the house Sunday trimmings (£29). Both courses were delicious. Attended to by an experienced waiter called Palbo - who was attentive and pleasant.

My husband and I visit for the afternoon tea. We were early but was able to be sat right away. The staff were friendly, fast and attentive. The venue is just the loveliest place; clean and beautiful. Those thing are very important to me, however the most exquisite part of our dining is experience is the availability of delicious gluten free sandwiches, pastries, and scones. I was able to forget I was gluten free for a couple of hours. I am looking forward to returning next time we are in London.

Art-inspired Afternoon Tea 🫖🎨 . How stunning are these desserts that were part of the Kensington Hotel Afternoon Tea? 🥰 Desserts inspired by Jackson Pollock, Yayoi Kasama or Alicja Kwade with champagne option 🥂 which I highly recommend. The setup is stunning and the desserts were definitely my favourite part 🤩 If you are looking for your next Afternoon tea spot, this is the one. . 📍Location: Kensington 🚇Closest station: South Kensington or Gloucester road 💰Price: £58pp for the Afternoon Tea £70pp with a glass of Charles Heidsieck, Brut Réserve, NV . MENU: Dark chocolate mousse tart Mango mousse 'pumpkin' White 'chocolate' vanilla mousse St. Ewe Egg with watercress Chapel & Swan smoked salmon with lemon cream cheese Cucumber with mint cream Pastrami with gherkin and horseradish Plain & Fruit Scones Homemade jam and Cornish clotted cream

Such an amazing afternoon tea in a gorgeous environment. The balance between the chocolate elements and the sharper lemon and rhubarb elements made this afternoon tea exceptional (on top of the appearance of course). The starters (pie, crab cake etc) were also amazing and set this tea apart from others. The vegetarians in our party were also amazingly catered for, and not made to feel like second class citizens as they can be in some places. Real effort had been made to ensure their experience was just as good. Thank you!

We had the 'Tale of old Time' afternoon tea. It was a wonderful experience. Outstanding staff. The dining area was very luxurious. The food told a story along with the Beauty and the Beast props. Everything about this experience was fantastic. Would highly recommended.

We went here for afternoon tea as a celebration for my British naturalisation. Pablo was extremely helpful and my husband and I both found him very sweet and wanting to give us the best service. We were very cold in the corner where they put us- and he turned up the heater for us. We hope he didn’t get into too much trouble for doing that. He had the best intentions. I also appreciate the team surprising me with an extra cake with a candle. That was a nice addition to our afternoon tea. We particularly enjoyed every tea we had- malawi mint, jasmine, cloud and english breakfast. They were delightful to our palates. My favourite pastry was the Yayoi Kusama inspired pumpkin! They also gave us halal options which was very important for us. Deeply appreciated! ❤️🫰🏽 Thank you! Recommended to my colleagues and friends already! 🥰

Pretty interiors, charming staff and excellent food. The buffet starter is amazing with fresh seafood and delicious, light pastries as well as charcuterie and salads. You really can eat well from this alone, but save space for the tasty, roast-inspired mains and the decadent desserts. They also serve excellent coffee. The place was virtually empty when we ate here, so we felt like such foodies-in-the-know given the quality, service, location and outstanding value. The food is on par with fine dining establishments and they were able to provide a lovely dessert option when informed of a food allergy. This place deserves to be popular, but catch it now when it's still quiet!

Had an absolutely wonderful time here. Myself and some friends visited for the ‘80 days around the world’ afternoon tea which was very lovely! This place has stunning interiors and the service here was fantastic. I would absolutely recommend

This was incredible!!! Everything about the afternoon tea was amazing!! The service from Petro and Pablo was perfect. It was so so relaxing and an overall awesome experience

Great food, ambience and excellent service from Chandan our server! Thank you

Excellent 5* service. Wonderful cuisine. Fabulous cocktails & a great wine list. Beautiful decor. Overall fantastic! The cocktail bar and restaurant are both superb.

We had an absolutely delightful lunch at the Town House restaurant in The Kensington Hotel, and I can’t recommend it enough! The experience was nothing short of exceptional, from the moment we were greeted by the incredibly friendly and professional receptionist to the impeccable service provided by our waiter. Their warmth and attentiveness made us feel so welcome and truly elevated the entire dining experience. We dined in the luxurious White Room, which was the perfect setting for a relaxing meal on a hot day. The atmosphere was serene and elegant, offering a cool, calming escape with its sophisticated decor and tranquil ambiance. It was exactly what we needed to unwind. The modern menu was a highlight, offering a fantastic selection of dishes that were both innovative and bursting with flavor. I savored the Dover Sole, which was perfectly cooked and melted in the mouth, and the Superfood Salad was fresh, vibrant, and packed with wholesome ingredients. Paired with an exquisite glass of Pouilly-Fuissé, the meal was a true treat for the senses. The wine was crisp and complemented the food beautifully. Every detail, from the presentation of the dishes to the seamless service, showcased the restaurant’s commitment to excellence. If you’re looking for a luxurious dining experience with delicious food, a relaxing atmosphere, and outstanding service, Town House at The Kensington Hotel is a must-visit. I can’t wait to return!

Our experience at the Town House was exceptional. The food was very good and the ambience elegant and lovely. I was most impressed with the professionalism of the staff. Everyone was exceptionally friendly and accommodating and very hardworking. We were very grateful for the many extra efforts made by Vlada, the hostess, that made our experience in the restaurant so relaxed and pleasant. Thank you.

We chose The Town House Kensington on recommendation for our Christmas Dinner and were not disappointed. Our particular thanks to Thom who welcomed us with great generosity and joy, and really made the experience exemplary.

We enjoyed the Marie Antoinette Afternoon Tea after visiting the exhibit at the V&A. The staff was wonderful especially Ingrida who took such good care of us. The tea and treats were delightful. It was a highlight of our trip.

Had a Champagne Afternoon Tea (Marie Antoinette themed) and the food and service were exceptional. Our server Nico was attentive and went above and beyond regarding our requests, making us feel welcome.

We had a lovely art themed afternoon tea that got us right and ready for our visit to the V&A. We paired it with the Starry Night cocktail, which was very refreshing. Staff were very kind and checked in on us multiple times. The interior is beautiful and feels very warm and comfortable. Truly a great start of our afternoon. If I had any feedback it would be that the sweet tray could perhaps do with a cake/dessert of a different texture, the current selection is all mousse based which made it a bit monotone (but still delicious).

Lovely afternoon tea (the new art theme) for a birthday celebration. The Kensington does the best afternoon tea in London and it’s always a pleasure to come back - this was no exception. Extra thanks to Chandan for the warm and friendly service, and the birthday cocktail! I’ll definitely be back!

Great Thanksgiving dinner. We celebrated Thanksgiving dinner with our family this past November 27, 2025, the service and food was amazing. We would like to thank Chandan and her team, very grateful for your kindness

Absolutely stunning hotel and Ingrida was the perfect host for our afternoon tea. Dog friendly too! A win all round. A total hidden gem ✨

Had a lovely afternoon tea with my mum food was great and had a lovely gentleman called Dan i believe who looked after us

Anyone looking for an afternoon tea, no overcrowding, gorgeous decor and attentive service - it's a must! Waiter 'Levente'- couldn't have done more to make our afternoon tea a wonderful experience. The complimentary birthday cake to celebrate my cousins 40th was fabulous.

I recently had the pleasure of enjoying afternoon tea, and it was a genuinely lovely experience from start to finish. The atmosphere was relaxed and welcoming, and the overall presentation was well put together. The selection of food was well balanced and fresh, and the tea itself was excellent. Our experience was largely thanks to the service from the supervisor, Dan. He was friendly, attentive, and made us feel genuinely welcome from the moment we arrived. Dan was really helpful throughout; he checked in regularly, explained things clearly, and made sure everything ran smoothly without ever feeling intrusive. You could tell he was confident in his role and genuinely cared about the guest experience, which makes such a difference. We would definitely be going back, and will be asking for Dan to help us with our experience - as he made it one to remember.

This is a quiet gem in the middle of a very busy part of London. The restaurant is inside the hotel, so doesn't seem to get a lot of footfall. It is beautifully decorated, with large rooms and tables set well apart. Despite the opulence of the surroundings, the prices were reasonable - £30 for a two-course set menu; à la carte more expensive. Peaceful atmosphere, perfect for lunch.

Townhouse Kensington is such a great spot. The food was fresh, flavorful, and beautifully presented, and the atmosphere was warm and welcoming. What really stood out was the staff , everyone had a smile on their face and made the experience feel genuinely pleasant from start to finish. A perfect place for a relaxed meal with great food and great energy. I’ll definitely be back.

Morshed provided top service and a lovely surprise special treat at the end of our afternoon to celebrate my husband’s birthday. The entire staff are extremely attentive and the afternoon tea selection is fantastic. A wonderful environment and experience, highly recommend!

Thank you Chandan for the wonderful service on our wedding anniversary! We were staying at the hotel to mark the occasion and the extra touches and kind service we received made everything feel even more special. We appreciated it so much!

Amazing food and experience! Everything from the atmosphere, staff, food and presentation was spot on. Our host Chandan was polite, attentive and an absolute delight. Extra special treatment as it was our anniversary added to the wonderful night. Thank you!

The food tasted great and was all gorgeously presented. The ambience is fantastic and great for a special event with family or close friends with the option to provide an occasion for your booking in advance. However, as with fine dining, the menu is small and while tasting great came at quite a steep price. Additionally, there was often quite a long wait for each course of the meal even though it was not very busy. You pay for the lavish experience to enjoy with company.

Had a lovely afternoon tea here with my best friend. The service was excellent, and we felt incredibly welcome. The decor and atmosphere were lovely and relaxing, and it felt like a special experience. The warm bites we had at the beginning of the meal along with the sandwiches were absolutely delicious (and we liked the little London eye they were served on), but I found all their deserts to be lacking (only had a small bite of them in fact). So that was a little disappointed. The beautiful mousse rose was a work of art, but had an unpleasant rubber quality to it that did not make it nearly as enjoyable to eat. But overall we had an absolutely lovely visit.

I found this lovely-looking afternoon tea, and I really wanted to try it. This spot is inside the beautiful Kensington Hotel. We walked in from the main front door of the Kensington hotel, and the staff guided us towards the back to where the Town House is located. Once seated, our server explained their current afternoon tea offering. It is called the London Landmarks Afternoon Tea, and features all the major landmarks around the city. The menu was quite lovely, and came with a London map of all the notable and historic landmarks. The afternoon tea will feature many of these landmarks, and you get to see what they are, and where they are. The map is given to the patrons as a souvenir, which I thought was really nice! First, we were served with their “Savouries” course. I didn’t know we were going to receive anything other than whatever comes on the three-tier afternoon items, so we were delighted! They were all so very tasty! After we were finished with them, they brought out this beautiful stand in the shape of London Eye! Wow! They call their menu “a celebration of London” and I totally agree! It was fun to eat desserts in the shapes of famous buildings. The service was excellent! Courteous, warm, and polite. We were very well taken care of the entire time. Thank you! If you are in London and want to try some tasty afternoon tea, filled with everything that is London, give this place a try!

We visited for the afternoon tea with the theme of London landmarks. The starters were the best in my opinion; particularly the crab cake based on our classic fish & chips. Finger sandwiches had the standard fillings. Its centrepiece are the desserts shaped after Big Ben (lemon tart), Gherkin (white chocolate shell with salted caramel filling), telephone box (mousse) and the Shard (chocolate walls surrounding a carrot cake middle). My vote goes to Big Ben! The restaurant has a bright elegant setting. Their staff take extra care to explain each component to you. This AT isn’t mind-blowing on the food front but carries a novelty for tourists and service is excellent.

Very chic bar & excellent staff service. The main restaurant incredible with comfort and decor. Dining staff approachable though slow service in ordering. Food delicious well worth visiting . Pre booking advisable.

I was treated to the highly talked about London landmark afternoon tea. The venue is stunning, the table was well laid. The staff were very attentive and explained the concept thoroughly. We ordered our teas first, there was great variety. My only complaint is the tea pots. The waitress spilt tea over the table, proceeded to cover it with a napkin. When I poured my own tea I had to hold the top of the pit which was very hot as it was metal. Even when holding down the lid it spilt all over my saucer and down the table. We were served our favourites shortly.agter our tea, both of us attending have gluten allergies. The quiche was delicious as was the potato item and the beef in the pie was gorgeous the only downfall being that the pie top was very dry and hard. The gorgeous London eye came out after, beautifully presented. Again this concept was explained thoroughly by the waitress. The sandwiches and sweets were delicious. The scones were very stodgy and not the best gluten free ones I have been served. The jam was very runny and cream not sweet enough for my liking. I would be very cautious with ordering gluten free as we had to relay it several times to different members of staff, four in total who visited our table throughout the course of the afternoon.

My wife and I had Christmas Eve dinner at Town House. Overall, we had a pleasant experience but there were a few problems The dining room is beautiful and we had an attentive waiter. Drinks were excellent. My wife and I both ordered turkey. We did not receive the amuse bouche or predesert even though they were listed on the menu. We didn't tell our waitress because our appetizer had already come. We also didn't receive the sage and onion stuffing. We did ask our waiter about the stuffing and she said it was the potatoes. This was extremely disappointing. We looked forward to stuffing with our turkey. It seems odd we didn't receive three of the items on the Christmas menu. We won't return or be recommending Town House

The best thing here was the service, after that I can't recommend anything at all. The starter wasn't very nice, scallops served with seaweed? However that was my mistake for ordering as I didn't notice the seaweed mentioned, but the mains, whilst looking nicely presented, were awful. My partners cod was full of large bones, which should have been removed during preparation, one of which she very nearly choked on, luckily she managed to cough it back up and this is no joke... The side dishes were cold, namely the mashed potato, broccoli and the bearnaise sauce. Bear in mind this was 17:30 on a Thursday evening in an empty restaurant, and the whole bill came to nearly £300. Not acceptable and certainly not a place I can recommend, nor would I want to visit again. Poor show...

I visited this hotel for an afternoon tea in January during a short birthday trip to London, after my brother booked it as a gift. Unfortunately, the experience fell far below what one would expect from a five-star hotel. Service was disorganized from the start. A senior staff member (I suppose she was, as she was wearing a long black dress, different from the rest of the staff’s outfit) seated me, explained the tea theme, and said she would return shortly to take my tea order, but disappeared for over 20 minutes, chatting with colleagues near the entrance of the dining room before leaving the room entirely without taking my order. After a while another waitress eventually approached and... repeated the same explanation of their afternoon tea, making the experience feel awkward and poorly managed. The food arrived after about 40 minutes. Forty minutes! Although visually immaculate, it felt far from fresh. The sandwiches were acceptable but mediocre, with slightly stale bread (particularly the brioche buns) and very basic fillings. The scones were the most disappointing: dry, dense and gummy clearly NOT FRESHLY BAKED, AND LIKELY REHEATED. The strawberry jam had a separated, watery yet clumpy texture, making it difficult to spread properly, though the clotted cream was smooth and well made. Because the scones were so dry, I had to drink tea after every bite and quickly became uncomfortably full, asking for the desserts to be packed to take away. Sadly, they were no better: visually elaborate but overwhelmingly sweet, dominated by white chocolate that masked all other flavours. Several pastries also had stale textures, like the shortbread biscuit and the tartlet, suggesting they were not freshly made. Service throughout felt cold and robotic. I was so uncomfortable that I called my brother on the phone just to feel at ease. While professionalism is expected, warmth and attentiveness are essential in hospitality and should not feel forced. At nearly £67 including service charge, the experience was simply not worth the price and in hindsight, I regret paying the service charge at all! What upsets me most was discovering after the experience that guests celebrating special occasions are often offered complimentary cake slices/treats, the very reason my brother chose this venue, and an option he specifically selected during the booking process (“special occasion: birthday”). Yet my birthday went entirely unacknowledged. What makes this particularly puzzling is that, when I declined the sparkling wine they offered me right after the theme’s explanation, they awkwardly remarked, “Ah right, it wasn’t marked in the booking.” If the staff had access to – and remembered – that level of detail, it is difficult to understand how the birthday note could have been overlooked by all of them. The only genuinely kind person I encountered was the Filipino concierge, who warmly welcomed me and even stepped outside to assist when he saw me struggling with Google Maps on my way back to my hotel. I will not be returning, nor would I recommend this afternoon tea to anyone. Thank you for making my birthday memorable… in the worst possible way!