I got the grilled chicken sandwich here once, it was good 👍 😋, the fries were okay

Zeit

I’ve been going to Jim’s Burgers since I was a kid, so this place has always had a lot of nostalgia for me. Growing up, I loved their chili cheese fries, but now the cheese taste very processed — almost like the kind you’d get at a 7-Eleven. Over time, I started ordering cups of chili instead and pouring it over my burgers and fries, sometimes even using it throughout the week at home. Unfortunately, that became disappointing too. The chili tastes bland, and my family agrees. That said, not everything here is a miss. I still enjoy items like the pastrami sandwich, which is solid and satisfying. However, I won’t be ordering the Pastrami Madness anymore — the combination of the pastrami sandwich with chili cheese fries just isn’t worth it given the quality of the chili and cheese. I’ll still come back for certain items, but some of the classics I used to love no longer hit the same.

Rocky Romero

Stopped by to grab a quick bite to eat as I was visiting someone at White Memorial up the street. I got the breakfast burrito and large coke. Total cost was $12. The burrito was good. Would've liked more bacon but it came with egg, hash browns, beans, Pico de gallo and salsa. They have lots of options for food and lots of combos. No refills on soft drinks. Plenty of parking in their lot. Inside and outside seating. Staff is friendly and helpful.

MC Guerry

Not the healthiest food, but it tastes good. Prices remain decent. Located on a corner, sitting outside people watching entertains me.

W O'Brien

A good ole neighborhood diner. Serves typical fast comfort food (such as burgers, fries,etc.) yet a few other options like typical Mexican dishes are also served. There are also options for the healthy conscious eater such as salads. We ordered burgers and fries and they came out and tasted as expected. Yummy. Seating options available indoors and outside. Indoor dining area was rather clean. Improvement could be made to the restroom facility. Food purchases are only made inside. I like how the food preparation and cooking is able to be observed while eating outside through the large windows. It's quite fun eating outside as it can be rather peaceful. There is a free parking lot next to the restaurant yet lighting needs to improve. It's one of those parking lots (rather small) that makes you feel to double check to lock your doors. Service is very friendly and kind.

+5

Sergio Zermeno

After visiting my mom at White Memorial Hospital I was very hungry and hunger for a burger or pastrami to keep this hungry monster content. I decided to go to Jim's Burger not far from the hospital it's on State and first St and it also walking distance from Mariachi Plaza in Boyle Heights. I walk into the restaurant they lot's of special deals display outside the restaurant. I decided order the Pastrami Madness deal it comes with Pastrami chili cheese fries and a large drink. Couple minutes later my meal was ready pick up then find a seat and take a bite of it. I open the container the Pastrami look so good and the chili cheese fries amazing good. I took a bite of the Pastrami sandwich incredible good the meat was very tender and juicy that's how I like it tender and juicy with great flavors wirh mustard and pickles and bread was so soft I really enjoy it. The chili cheese fries was very good the chili smother the crisy fries was so good. The meal comes with a big drink with Pastrami Madness. I need to come again and try out different items.

+14

Victor V

Like their food. At least what I have ordered, nothing special but gets the job done. Docked some stars because quiet honestly can’t understand why one can’t place a phone order and have your food ready when you arrive. They wait until you arrive and pay for the food before they start preparing it. If I wasn’t pressed for time I definitely wouldn’t mind but placing an order ahead 20 mins and waiting another 20 to get it prepared is beyond my comprehension. The staff are friendly and the food is ok. Just feel phoneorders should be ready when you get there to pick it up.

I ordered asada fries meat out a tray and reheated the only good thing and fresh was the fries plus a pastrami burger combo with onion rings not a good experience meat over seasoned pastrami under cooked burger lacked dressing too much mustard portions are good would I eat here again? Me personally no! Not again and not for $30

Frank Torres

I had the worst asada fríes ever anywhere. Expensive and nasty. I have been here more than a few times I drove -through they forgot my order. I waited about 12 minutes. Not the first time this happens. The soda was over three dollars and it was about 4 ounces. I will not recommend this place at all. I saw glue like liquid instead of sour cream and guacamole. I will not come back I took the food back the way I bought it. I didn’t want my money back. I like restaurants that carries integrity in overall service.

Dom

Stopped by this neighborhood burger joint during CicLAvia, that brings thousands into Boyle Heights and creates a significant business opportunity for local restaurants like Jim’s. Unfortunately, this place was not prepared and made it very clear that outside customers were more of a burden than a welcome presence. The food was good. The bacon cheeseburger was solid, though noticeably light on lettuce — likely rationed due to the crowd or simply being stingy. The chili cheese fries were great. If I were reviewing food alone, this would be a positive review. But service and customer experience matter — and this place failed badly on both. The person taking orders — one of two more mature women at the counter — was visibly frustrated with customers. If you weren’t already familiar with their specific ordering system (combo first, drink next, THEN any modifications), you were met with attitude and impatience. Asking if you could substitute regular fries for chili cheese fries was treated as an annoyance. No effort to guide new customers, no patience, just outright rudeness. Then the staff took turns shouting order numbers into the speakers and getting more irritated when people didn’t hear them. This was during all the event music, noise, and people having a good time — yet instead of adjusting to the environment, they just got louder and more aggressive. It created a stressful, chaotic atmosphere that made eating there unpleasant. To top it off, they charge $0.25 to use the restroom — a petty and unwelcoming policy, especially on a high-traffic day when they were clearly benefiting from the event turnout. I’m surprised they didn’t charge for squares of TP. Here’s the real issue: If you’re going to stay open during a major event like CicLAvia, you need to be ready. That means bringing in your full staff, paying overtime, and putting your most capable and welcoming employees at the front. If that’s too much to manage, then don’t open that day. The alternative — staying open underprepared, visibly overwhelmed, and actively rude to paying customers — isn’t acceptable. If you can’t provide basic hospitality and keep your operation running smoothly, you should take the day off. And maybe consider a display system that shows ready orders and direct guest to watch that. People chose to support this local business over a chain, and instead were met with disorganization, hostility, and poor service. The food may have been good, but the experience ensures I won’t be back. (The video doesn’t show the worst of the yelling but gives you an idea of the experience.)

jaime B

This place i order chili fries they were disgusting.me and my wife order the fries i thought its was smokey fries then when i smell them they smell like cigs gross i whent and told them they denied it. So I ask her to smell it .she took a whoff and she call the manager i told him these were made while, they were smoking. They all stop working and he said nobody smoke here and offered something else.. all i ask for apology. They try to cover up not going there anymore

Eric Cervantes

I had to stop eating these chilly cheese fries because I noticed the French fries where refried , why are people like this 🥺

Zuleika Regalado

Do not eat breakfast here. The food is undercooked or overcooked. The cashier was very respectful, but I think the food is very unsanitary. Is it not safe to eat raw food