AimeeJo Wilson

Horrible customer service by the boys working the closing shift. The Churro was rock hard, as though it had been sitting in a warmer for way to long. I took it back into them and asked about it, and the response I was given was "well you waited to long to eat it" I picked up my order at 9:30 the time I was given that it would be ready, and brought it in at 9:37, so 7 MINUTES .. absolute worst Churro, and customer service I've ever had from a Subway.

Jenna Hamilton

closed 30 minutes early? your open later then certain stores for a reason.

Orazio Malatesta

Ordered 5 sandwiches through the subway App. Guy working there got all 5 sandwiches completely wrong. When I told him this he told me that he couldn’t remake them or do anything about it. Then refused to give me his name told me I’d have to come back in the morning and that the lobby was closed.

Natalie Baker

Service was good, the guy was very friendly but there were gnats everywhere…. In the food thing and soda machine. I still ate it because there wasn’t any on the actual food but it was pretty gross. I also got my sandwich toasted but it was still pretty much cold

Ciana Elizalde

Me and my fiancé stopped by cuase we haven’t eaten yet today and wanted something quick on the way home. I got a tuna and he got turkey. They completely put whatever they wanted in our sandwiches. I had 3 condiments not even asked for on my sandwich and I’m allergic to peppers so I couldn’t even eat my sandwich. My fiancé is allergic to pickles and they added pickles to his sandwich..waist of time and money total mess. Won’t be returning

alaysha newell

I was very disappointed. me and my husband love subway and normally the atmosphere but the customer service was horrible. the main girl was training someone and had the worst attitude with her whenever she asked a question, would roll her eyes and act as if it was a massive deal to stop. there was an elderly man in front of us and the entire time she kept cutting him off when he was saying what he would like. it was very upsetting watching her work. she was not polite and not friendly at all. No welcome in or how are you just what sandwich. Very frustrating watching this all happen to every customer as well as how she treated her coworker

Jessie Magnani

I was not allowed to order 6 sandwiches at the drive thru even when I suggested going through twice and ordering 3 sandwiches each time. Not a family friendly restaurant! The woman working at this drive thru has obviously never gotten 4 children out of car seats to bring them inside a sandwich shop to order sandwiches. Not a family friendly restaurant. Would not recommend. Last time I came here the sandwiches were incorrect. Will not be shopping here again.

George Somogyi

I had one of the rudest servers I can remember having in years. I counted n9 different subway locations in Medford. The next time I’m a craving a Subway sandwich, I will make a point of avoiding this place because of how incredibly rude the server was. I hope the manager reads this because it’s going to totally impact my decision to go here in the future. It was just ridiculous how she spoke to me. She talked to me like she was completely annoyed with having to serve me. I asked her maybe two questions and she responded like I was an idiot. Never going back here…

Angelica Meraz-Perez

Ordered doordash- through the app. Paid for 2 sandwiches that didn't have the right toppings, bread was super old. This pregnant mama hates olives and pickles and got both on a my sandwich. Luckily im not allergic or it would've been a worst review. Also hair in my bread? Also no way to resolve this. Subway has no help. Wont be returning.

Rayne F.

I didn’t even get to order. I was in the drive-thru and the lady taking our order took a couple minutes to even help up, which wasn’t a problem. Then we started ordering and she took like 5 minutes between us telling her what we wanted before we could move on to the next item. When she finally asked us what we wanted for our second sandwich, I began telling her what I wanted and she straight up started ignoring me and helping a guest in-store, we could literally hear her taking the order of someone else on the intercom. I just pulled out and left because that was ridiculous, she asked me what I wanted and then completely ignored me.

Patricia Marks

Really sad when the lady working there says the food (meatball in particular) is gross and she wouldn't suggest eating it. Most of the food looked like it sat for a long time. I went with the turkey. Burnt my sandwich pretty bad. Never going back there

Karli Baird

Thier signs say open 24hrs, but that's only the drive through! If your vehicle is too large for the drive through you can't walk up, they won't serve you. Really dissatisfied with this sudden change of hours, as I have been in thier "lobby" after midnight and haven't had an issue prior. Both young women were rude to myself and my work partner. They just pointed to the sign that said drive through open, and ignored us despite knocking on the door. I work for the local ambulance company, I was in my work uniform and obviously wasn't a vagrant looking for a place to sit inside.