David Ngegwe

They messed up my online order and it was barely warm, even though I picked it up in less than 10 minutes.

Tiara gilkey

They should really close this location. Whoever the franchisee is doesn’t care about customer service. I sat in line as the only car for 10 minutes to wait for a medium drink. There were a total of 5-8 workers in the restaurant just talking and not assisting customers. I would rather see a more productive business in this area other than this particular Sonic location.

Christopher Miller

I have been here twice and ordered on line both times. The first time I waited 45 minutes then went to drive through. They said sorry we misplaced your order and remade it. Then it was wrong. Today I ordered on line and waited 40 minutes and still no food or drink. Extremely slow service.

sixftrabbit13

After finding a long hair in my food today it might be a good idea to actually start having your people wear hair nets!! Pretty gross.

Kenny Abel

I ordered a route 44 drink, they must’ve forgotten the drink because the cup was full to the BRIM with ice. There was maybe a kiddies cup worth of liquid. But the mozzarella sticks were amazing. But pretty pretty please fill my cup up with less ice please 🥺🥺

OwlBeHappy Vlogs

The person taking our order was absolutely rude and sounded like she absolutely hated her life! She couldn’t get off the microphone fast enough. If you don’t like your job then find something else, don’t take it out on other people. The Lady that brought our drinks to us was very nice.

Blaise Barker

literally always get my order wrong and i order sweet tea they give me sugar water. i then ask for a new one bc that one was horrible, they come back with another sugar water. MAKE NEW SWEET TEA!!

Jasmine Mitchell

Visited this location at 1045 on a Saturday night. Told we had to wait for them to cook fresh tenders, which was not a problem. The fries in my son kids meal were old and seemed to be recooked in oil. My daughter tater tots in her kids meal were gummy, which let's me know they were old as well. Will drive further to Sonic in Anna next time.

Angel Buckner

The service was poor. I went thru the drive thru to order 2 drinks. It took over 10 min to get my drinks and my change when I got to the window. They were not busy during that time. They were behind the window playing and cursing. The sprite only had carbonation, no flavor. Very unhappy with the service from this location.

Andrane Mems

I’m extremely disappointed with my recent visit to Sonic. I ordered two Sonic Blasts and was the only customer there at the time, yet I waited 22 minutes for my order. There was absolutely no excuse for such a long wait given how empty the place was. To make things worse, when my order was finally brought out, the employee was rude and unprofessional. No greeting, no apology for the wait—just attitude. This kind of service is unacceptable. I expect better from a place that promotes fast and friendly service. And to top it off the blasts were only 3/4 of the way filled. Sonic, do better.

Scott Valdez

I don’t normally leave reviews, but this is the second time I’ve had a disappointing experience at this location. I was promptly asked for my order, but then sat at the window for 23 minutes without ever being greeted or given any food. There were no long lines or signs of a rush—this was not due to being busy. The real issue seems to be a lack of leadership and accountability. It felt like a group of unsupervised young employees who showed no sense of urgency, responsibility, or customer service. Not even a simple greeting or acknowledgment while I waited at the window. I’m sharing this not to be harsh, but in the hope that the owner sees how this kind of mismanagement is directly costing business. A simple “Hi, we’ll be right with you” could’ve made a huge difference. Very disappointing.

Angela Green

We started ordering our food and the girl taking our order. She kept asking us if that was all and we said no multiple times. She ignored us and we had to order again. Then they brought the wrong food and not all of our drinks. I posted a picture of the trash food they brought out and asked them to bring me a cheeseburger like I ordered. I showed the girl how awful of a burger they gave me and asked her again to bring a cheeseburger. Still did not get a cheeseburger and they brought me a crappy old hamburger. This place really tried my patience. I'm normally easy going and was very patient and kind. I would not recommend this place to anyone! Awful service, awful food. Where I'm from our Sonic is amazing this place is definitely not.