Pizza Hut
Pizza · New Boston
Sobre Pizza Hut
Pizza Hut in New Boston is a popular destination for pizza lovers, offering delivery, carry-out, and dine-in options. We're known for our delicious pizza, wings, and pasta, along with a variety of sides and desserts to complete your meal. With a 3.5-star rating based on 315 reviews, we strive to pro...
Pizza Hut in New Boston is a popular destination for pizza lovers, offering delivery, carry-out, and dine-in options. We're known for our delicious pizza, wings, and pasta, along with a variety of sides and desserts to complete your meal. With a 3.5-star rating based on 315 reviews, we strive to provide a satisfying experience. We offer convenient features such as no-contact delivery and accept credit, debit, and NFC mobile payments. Our location is wheelchair accessible, including the entrance, parking lot, restroom, and seating. We're open seven days a week, extending our hours until 11 PM on Fridays and Saturdays.
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The New Boston Pizza Hut receives mixed reviews. Many customers praise the friendly and efficient service, especially at the drive-thru. However, issues with order accuracy, pizza quality (burnt or under-topped), and cleanliness are recurring concerns.
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Tip: If ordering online, double-check your order before leaving to ensure accuracy, especially toppings. Consider dining in to address any issues immediately with the staff.
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Opinions de Pizza Hut New Boston
Great customer service. Wonderful food. Highly recommend.
The manager and staff are great. Call center, not so much. Thank you for the great customer service!
Friendly service, excellent pizza, and clean! Will definitely return.
Never short me on my toppings,and the Garlic butter wingz are the bomb ..super addictive!!!!
pizza was amazing !! i definitely recommend personal pizzas! staff was very friendly and fast.
Wonderful pizzas and you can get in and out in less than 5 minutes. They are wayyyyyy better than Dominos. Γο Πιζζα Ηθτ
There pizzas are really great. My favorite is the Pepperoni thin crust. You can dine at this location too.
Danna is an awesome server and Jeffrey makes amazing food! I love the food and the pizza at our Pizza Hut :)
Very clean, great service, and the pizza was very good. Nice experience and greatly improved under this management.
I ordered the meat lovers Pizza wanted to order a medium and the guy told me it'd be cheaper to get a large so I did and it was a very good pizza and reasonably priced
Awesome great food. The only thing I would like on the website is to order ranch and marinara as a side for extras
Friendly service---My order was exactly right and ready for pick up when I arrived.
Always great pizza, and very friendly people. One of my favorite places.
The best Pizza Hut ever! Restaurant was nice & clean, staff super helpful & food absolutely delicious!! If you’re wanting pizza this is the place to go!
Love how people are crying about not being able to get someone to bring them there food to there door! lmao What people seem to forget about is that the DRIVER does not get paid well at all, they run there gas out there cars and put miles on them to just bring you something to eat cause your too lazy to walk out your own door! Better Google what they make per hour and the fact that all expenses come out the DRIVER's pocket! I can imagine it must be hard to hire and keep a Driver in small towns with the little pay they make, hell car maintenance and required insurance is probably higher then there checks! So next time you cry over not getting a Pizza to your door ask yourself what would make them want to bring you one while making $4.50 a hr? Sorry for my rant have kids that deliver lol there Pizza is great at this location when I stopped in this town!
Excellent service. They did make a mistake on the order thanks to a computer glitch, but were more than happy to fix it. The staff were very pleasant and quick to see to any needs.
Great guys are taking care of this place, clean, perfect cooked pizza. We will be back!!!
Great food within a more than acceptable time frame! And always very courteous and personable employee interaction!! Great job y'all keep up the great work! Thank you
They did fine with customer service and time to make my pizza. This is the best meat pizza I have gotten from any pizza joint in a long time.
I'm almost to a Free Pizza I'm sooo addicted to there fresh crust and well attended cleanliness they keep about themselves,I've been to a few Pizza hut locations and have been sick 😷 but not once at this location,very clean people and I just love how they can cook my meat lovers pizza and garlic wings to perfection 💛💛💛
We were told 15 minutes and it took over an hour to get our pizzas. Then we got home and the center of our pepperoni lover hand tossed was not cooked all the way through.
I came in and got a supreme pizza. The food is great quality and came out in good time also. Ashley is a great waitress and very welcomming manager :)
Our Pizza was hot and yummy! The employee, that was working the drive-thru window, he was friendly and helpful!
The employees are very patient, & so nice & helpful. I walked inside & ordered carry-out & I was more than satisfied with my experience there. The food tasted great as well & My order was accurate & fresh out of the oven. I will definitely return in the near future.
Pizza tasted pretty good a little light on the sauce the person working at the window is the main reason why I'll go again loved her spirit
In the past 6 months, this location has improved. Pizza turns out just as ordered and the employees are great.
So grateful it's back open. The had to do some building repairs. But yhey are good now. Can't beat that pizza melt. It's big enough to share just one. Crispy and melty. Love it
Great employees and customer service and here's a thing people need to understand stand the employees inside the store HAVE NO CONTROL OF THE APP as in they don't mark the orders as ready to pickup. The app does it on its on time not taking into account how busy or short staffed the store is.
Improved from old reviews. On-line carry-out was ready exactly on time, store was clean, and was staff friendly. I have no complaints; everything was how you would expect on a good day.
Really good pizza The service was really good The place was clean Really good place to go out and eat with the family There sweet tea was absolutely delicious
Really good pizza The service was really good The place was clean Really good place to go out and eat with the family There sweet tea was absolutely delicious
The gentleman working the drive-thru window was extremely polite, expedient and friendly. Our order was ready when we arrived, and the order was exactly correct. This was an improvement upon some past visits, and on New Years Eve no less. Much appreciated!
Excellent pizza! Only 2 men running the pizza hut, they were busy. Making pizza & wings along with fixing drink orders & answering busy phone calls. Please get them some help at New Boston location. It's too much for just 2 people during lunch time. They made the best pizza my friend and I have even eaten. Some people were not as patient as we were. It was worth the wait believe me.
The staff was very nice. Danielle was very kind and energetic when we walked in. She was very attentive to listening to my allergies and made sure she was very cautious. They only reason i put 4 stats on the atmosphere is because there wasn't anyone in there. They could do more to get more people in there.
The staff was very nice. Danielle was very kind and energetic when we walked in. She was very attentive to listening to my allergies and made sure she was very cautious. They only reason i put 4 stats on the atmosphere is because there wasn't anyone in there. They could do more to get more people in there.
Pizza tasted pretty good a little light on the sauce the person working at the window is the main reason why I'll go again loved her spirit
The gentleman working the drive-thru window was extremely polite, expedient and friendly. Our order was ready when we arrived, and the order was exactly correct. This was an improvement upon some past visits, and on New Years Eve no less. Much appreciated!
Excellent pizza! Only 2 men running the pizza hut, they were busy. Making pizza & wings along with fixing drink orders & answering busy phone calls. Please get them some help at New Boston location. It's too much for just 2 people during lunch time. They made the best pizza my friend and I have even eaten. Some people were not as patient as we were. It was worth the wait believe me.
Food was good and we'll prepared. Ashley was exceptional with her service and personality
Looks like all the ratings are over-year-old I just ordered the pizza there went picked it up in the few minutes late but other than that the service is great people are friendly and the pizzas good
The pizza was great. We were served by Lane, the new manager. He was awesome to my kids.. thanks👍
Went here for last minute Superbowl party pizza they were great, food was delicious
We have a weekly lunch gathering here for a rather raucous crowd during football season. The food is great, the service is good and the restaurant is conveniently located off major thoroughfares.
When you walk in the first thing you notice is your shoes sticking to the carpet😳 The longer we looked around the worse it got but it was Sunday night and few places were open so we decided to stay. Ordered the Super Supreme Stuffed-crust and the Sweet Chili Boneless Wings. The wait time was average and when the food came we were honestly shocked at how good it was. They didn't skimp on the toppings or the cheese crust or the wing sauce. Pizza wasn't overcooked and the chicken wasn't undercooked. We were so impressed we ordered a pan cookie and it was just as good as everything else. Overall not a bad experience besides the flickering power adding to the slightly murdery atmosphere 😆
Last night I ordered pizza and wings for my teenager, I was charged for the food, but it never came. Today, my teenager (the bottomless pit) asked about the pizza. When I call I spoke with Marlene and she was very apologetic and then prepared the order without hesitation. I was very pleased with how she tried to correct a mistake. Great customer service and the food was pretty good also.
Pizza was burnt and not good. I'm so disappointed. Such a let down especially when your pregnant and craving it. What a waist of money.😫 UPDATE (a few years later): Today my family and I got 2 pizzas from here and at first they only handed me part of my order, but when we I let them know I have 2 pizzas too, the issue was fixed. I'm so glad we came today they were good and hot. Thank you.
When you walk in the first thing you notice is your shoes sticking to the carpet😳 The longer we looked around the worse it got but it was Sunday night and few places were open so we decided to stay. Ordered the Super Supreme Stuffed-crust and the Sweet Chili Boneless Wings. The wait time was average and when the food came we were honestly shocked at how good it was. They didn't skimp on the toppings or the cheese crust or the wing sauce. Pizza wasn't overcooked and the chicken wasn't undercooked. We were so impressed we ordered a pan cookie and it was just as good as everything else. Overall not a bad experience besides the flickering power adding to the slightly murdery atmosphere 😆
Last night I ordered pizza and wings for my teenager, I was charged for the food, but it never came. Today, my teenager (the bottomless pit) asked about the pizza. When I call I spoke with Marlene and she was very apologetic and then prepared the order without hesitation. I was very pleased with how she tried to correct a mistake. Great customer service and the food was pretty good also.
Pizza was burnt and not good. I'm so disappointed. Such a let down especially when your pregnant and craving it. What a waist of money.😫 UPDATE (a few years later): Today my family and I got 2 pizzas from here and at first they only handed me part of my order, but when we I let them know I have 2 pizzas too, the issue was fixed. I'm so glad we came today they were good and hot. Thank you.
When I request extra sauce and jalapeños and pay $15 for a pizza I expect to receive a fully loaded pizza of extra items I request.
I bought tacos and the shell fell apart and barely any cheese on them. This is the 2nd time i got tacos in this shape.
Ordered a thus crust for my grand son and they called back and said they were out of thin crust...wth...your a pizza restaurant how can you not know how to make a thin crust...only certain people make your crusts...or do you order them...idk..back in the day..they made every crust by hand....had to settle for hand tossed crust...i guess ill just have to start making my own at home..
Service is great, but the pizza isn't really that good. I've ordered here 3 times but not once enjoyed the pizza the way I have at other locations. Don't bother adding flavor to your crust because it won't be noticeable and the bread often seems a bit undercooked. Too bad because I'm usually a big fan of pizza Hut.
The positive was the food. It was good. The negative was that it was a very dirty place. The floors, cooking area, and especially the bathroom were all dirty. I didn’t even want to let my children use the bathroom. This place definitely needs a good cleaning.
I did the online order the pizza and service was great. But turns out I got double charged. I got a phone call around 9:30 pm asking if I was gonna pick up my pizza explained I had already picked up my order around 6 pm. She said they must not have cleared the order. That got me concerned so I checked my card and there was another charge. If I had known I would have tried to get it reversed then or at least picked up the order. Will not use the app or online ordering again
I did the online order the pizza and service was great. But turns out I got double charged. I got a phone call around 9:30 pm asking if I was gonna pick up my pizza explained I had already picked up my order around 6 pm. She said they must not have cleared the order. That got me concerned so I checked my card and there was another charge. If I had known I would have tried to get it reversed then or at least picked up the order. Will not use the app or online ordering again
Used to really like it but their menu has decreased a lot and they took out the salad bar. So don't really go there anymore
Pizza was to greasy and some of the wings were undercooked other then that excellent service
They didn’t have the ingredients I ordered originally in stock and they didn’t have boneless wings in stock. I ordered the pizza box and I really didn’t get anything I wanted. Also, it came with NO marinara for my bread sticks?? Unsure why… I had to pay .55 per ranch as well…
Let me tell you about a few things at Pizza hut. A: they never have delivery because they feel the need to employ only ONE driver ... so if you order online or on the APP you better call because they could decide to not Deliver! B: Never get to order what you want because they are constantly out of various types of Crust, Breadsticks etc. C: The resturant is DIRTY! I guess they must be too busy hanging out and BSing than actually working.. Ain't nothin wrong with taking a cloth with some bleach water and Cleaning off the tables.. or actually having good customer service. THEY Need to Step their game up.. because this is by far one of the WORST Pizza huts EVER!
This particular pizza restaurant is not a team player . I was in a 18 wheeler at the local wood plant 2.4 miles away Starving and they would not deliver. They claim I was out of city limits . I still had a 6 hour wait to fet loaded. Scared of truck drivers? Or just plain pathetic?
Only reason they get 2 stars is because the food is usually decent.... but only after waiting over an hour for my order to arrive. What ever happened to 30 minutes or less, geez
I placed my order at around 545.I had set my order to be picked up at 645. I rrive around 650 and my order was not ready. I drove around front and waited another 20 minutes. Went in and my order was JUST coming out of the oven. One pizza was missing the crust flavor and my hand tossed was a flat mess and had NO sauce. I had not had pizza from our pizza hut in over a year and I was looking forward to this order.....highly disappointed
I can only assume this store doesn't expect or once new customers. Having recently moved to the area I was unaware that their dining room was closed. I called in and ordered food drove over parked in front of the door got out put on my prosthetic leg and found the door locked repeated this process at the second door by driving around getting out putting on my prosthetic leg door was locked. An employee comes out and with her attitude on full display tells me that I would need to go through the drive-thru. I expressed that that would have been nice to know before I spent my time and energy getting out two separate times, mind you I am standing in front of her so it is very obvious that I am disabled. With more attitude on display she tells me that her dining room has been closed for over a year now and I expressed that maybe they could inform customers when they call in to order to avoid this type of situation. Her response to that was to close the door on my face. I had made the mistake of already handing her my debit card should have walked away but decided against it. When she returned with my food I expressed that maybe she shouldn't be such a miserable b**** towards her customers at which point she told me that I was a miserable b****. She's not wrong I am quite annoyed that I had to get out of my vehicle twice putting on my prosthetic leg twice and be treated like they didn't actually want my business.
I have stopped frequenting this Pizza hut. The pizzas are ok, but the place could use a complete make over. I don't think the carpet is even cleanable any longer. Service is reasonable, process about average, the salad bar is lacking in presentation. All in all this Pizza hut represents about the average image of eating establishment in New Boston.
Seems like they are behind all the time and the manager does most the work. They do fix a good pizza every now and then. Half the time you call in on a Friday for delivery and there is no driver available...They have potential, but I have not seen it yet...
Dirty and dark. I'm sure it's dark for a reason. Dust accumulated on everything. Hold fridge for drinks has residue on bottom. I did carry out. I ordered a bacon sausage pizza, I wish I would have looked at it better before we left restaurant. Got back to hotel it was not right. There is a sign that says "if we don't show you you're pizza it's free." Well if your restaurant wasn't so dark I might have seen my pizza to know it was wrong.
Pizza good, not hot! Arrived 2 minutes before pizza was done according to the app. Nobody behind me told to wait at drive thru window. App say pizza is now done. Looking in the window to bring to me. 18 minutes go by before I got. Now it's important to tell you that I counted 4 employees all on cellphones with only 1 family inside eating. Been years since I've been there. Thought I'd give them another chance. After I heard theyade improvements for cleanly nest. Disappointed with the service.pizza was good even though cold when I got home only 4 miles away.
I could have gotten a contact in the parking lot, management is a joke,I mean aren't you a business trying to make money
I arrived for my order when the app said it was ready. I pulled up to the window as instructed by the app. I was told my food was not ready an that I needed to pull around. I pulled around for 22 minutes and after being fed up, went inside and saw 3 employees standing around. I asked for my food and the employee pulled it from the warmer. If I had not come in, I would've sat out there for hours apparently. Do not mark orders ready when they are not and pay attention to who you have asked to drive around.
I could have gotten a contact in the parking lot, management is a joke,I mean aren't you a business trying to make money
Pizza good, not hot! Arrived 2 minutes before pizza was done according to the app. Nobody behind me told to wait at drive thru window. App say pizza is now done. Looking in the window to bring to me. 18 minutes go by before I got. Now it's important to tell you that I counted 4 employees all on cellphones with only 1 family inside eating. Been years since I've been there. Thought I'd give them another chance. After I heard theyade improvements for cleanly nest. Disappointed with the service.pizza was good even though cold when I got home only 4 miles away.
I arrived for my order when the app said it was ready. I pulled up to the window as instructed by the app. I was told my food was not ready an that I needed to pull around. I pulled around for 22 minutes and after being fed up, went inside and saw 3 employees standing around. I asked for my food and the employee pulled it from the warmer. If I had not come in, I would've sat out there for hours apparently. Do not mark orders ready when they are not and pay attention to who you have asked to drive around.
No delivery. Driver called in sick manager didn't step up and do the right thing and cover the shift.
We called and we were ordering and before we could place the order we asked how much it would be for a MEDIUM and the lady yells that she needs to know what kind of pizza do we want and then hung up and when we called back she said she was going to call the cops and was screaming then hung up
I recently went to this pizza hut....did my on line order and showed up ten minutes early with intent of fresh hot pizza.....TOTAL let down pizza was cold,it was a personal pan pizza...and had 4 YES four pepperoni's on it...I would not recommend this pizza hut to an enemy...
Order alot from Pizza Hut ...spent over 50$ today for them to give me my order without my pasta had to park on side of building and wait on pasta to cook by time we got home our wings and cheesesticks were cold
Be on time or stop taking orders till you catch up. This is the 3rd visit in a row it took 45 minutes more than the estimafed ready time to get my order.
Food was poorly made
Tried it again today. Single topping bacon pizza. Had a few tiny bits of bacon but mostly looked like a regular cheese pizza. Never again.
The cheese stick had very little cheese. The handtoss crust was so hard to chew. The over quality of the food was horrible
Staff was playing rap music so loud they didn't know we walked and we're trying to order. We left and went to KFC.
waited 1 1/2 hours for a pizza and listened to manager cuss employees I wouldn't talk to my dog like that.. will never go back..
No paper plates no napkins no forks and hung up on me 3 times while trying to order there is no wonder why they are never busy!
This place sucks. The food tasted like hot dog water and will give you the runs.
This was the worst experience from a good establishment I've ever encountered. Wrong food, employees not using gloves just horrible. Won't ever order from there again. The credit they suppose to give me they can keep it!! Nasty Nasty Nasty
Acknowledge me at the pick up window and not after ten minutes of waiting. Put the proper amount of toppings on the pizzas, there was hardly any toppings, was pretty much a toasted flat bread.
The girl at the window was so rude she didnt even ask what it was we needed after sitting there for 5 minutes while the employees just looked at us she came to the window and loudly said "our system is down!" Didnt give us time to say we have a online order
It took longer then I thought it would take. When the delivery guy finally got to my house, I saw him sit in his car for 5 minutes playing on his phone before he bought me my pizza. I thought I would have to walk to his car to get it. My pizza was cold. I was very disappointed!
PIZZA HUT TOLD US 21.00 so we thought oh that’s not bad for pizza so we come home and we eat and then we look at our recipe and it says 41.00 FOR 2 PIZZAS AND BREAD STICKS??!! WHATS WRONG WITH YOU PIZZA HUT YOU SHOULD BE ASHAMED OF YOURSELF PIZZA HUT!!
Worst service I have ever had at a Pizza Hut house. They don't even know there own menu. Or how to take an order for that matter. I won't be returning to this Pizza Hut again
Very dirty inside. Works prefer to play then to wipe a table or refill your drinks. Floor looks like it hasn't been swiped in months. Proorly managed and out dated
Only ones in the place and it took over 45 minutes to get our food. It didn't taste all that good server kept our glasses full is the only good thing about the visit she did excellent job
Don't order online. They don't have any delivery drivers. Call Domino's
Stopped by this weekend to get a pizza. Floors in dining/kitchen area were deplorable. Employees making food did not wear gloves, and then had the nerve to touch his face, clothes, and keys several times and then continue making pizza. It goes without saying that we did not eat the pizza. With this virus going around and that store running like that it's just a matter of time before someone gets sick out of there. Will never go back. Shut this store down.
Male employee with dreadlocks went outside to sit in his car and smoke several times while we were there. He was next to the entrance door with his window down. Customers had to walk thru second hand smoke to get inside. And when he comes back in he does not wash his hands or wear gloves and handles the ingredients. We will never come back.
Nasty in restaurant & bathroom,colder than a freezer, no condiments, nothing on the tables, couldn't get a fork, no napkin, for 2 people we received 1 plate,said they were out, acted like it was an inconvenience to wait on us we had to go to them they wouldn't come to us we were the only customers in the place I can see why,charged for large when we had a medium . I could write it and it hurt me to write it that high. Do not recommend will not return.
I had a call in order, when I got there to pickup my pizza they gave me my order but I had to remind them I had a 2 liter Pepsi in my order. They were out of Pepsi so I had to settle for orange. After I left I found out the orange bottle had been dropped, it leaked in my car and was flat, no good The cheese sticks were burnt, and not good. I will not go back!!!
I’ve ordered delivery from this Pizza Hut 3 times in the last year and every time my pizza just never shows up. No calls, nothing. I always call them and ask them where my pizza is and here is always some excuse. “We don’t have a delivery driver, our ovens quit working...some one should have called you and you must have not answered.” No one calls because I have my phone in my hand looking at the pizza tracker. The one time I actually got my pizza...it took 40 mins to deliver it...I live .5 a mile away. I will just order dominos from now on.
I had a family member pick up my pizza and drive it 20 miles to my house and the pizza had lots of giant bubbles where there were no Sause underneath, and little cheese. The only piece that didn't have a bubble had about a 6 inch hair baked into the cheese. It was so bad I couldn't eat it and it had a bad smell. I went to call and complain and they put me on hold for 10 minuits!! Then I called a few more times and was put on hold each time.
Called in my order ahead of time. When I arrived on time at the drive thru I had to wait 15 minutes before anyone would come to the window to help me. I even tried yelling for some help and no one would show up. So I do not recommend This place. The food is just okay.
The only positive aspect is the food. The floors are continuously dirty, and the tables are not clean. Besides the less than sanitary atmosphere, the manager shows no respect for his emplayees or his customers.
Normally I have good experience ordering from the New Boston Pizza Hut. But this time it wasn't all that great. I received the worst pizza I ever got from here. I decided to try the new Detroit pizza. It looked very delicious from the previews. I order the meat lovers one on the online page and requested to add onions and diced tomatoes to it. I was charged for both, but never received my tomatoes on it and it had very little onion on it. Wasn't happy to be charged for something I never received. But that's not the worst part. They never added the pizza sauce that's suppose to come with it. I ate two slices, but it was very dry and bland without sauce. The only sauce I had was that tiny little cup they give you for breadsticks. Which by the way, isn't enough sauce for five breadsticks. I'm not a happy customer. If I lived close by I would have sent it back and request for a new pizza or my money back. But I'm not driving 20 minutes away again for another pizza. So instead I decided to leave a review. Which is something I normally don't do.
Normally I have good experience ordering from the New Boston Pizza Hut. But this time it wasn't all that great. I received the worst pizza I ever got from here. I decided to try the new Detroit pizza. It looked very delicious from the previews. I order the meat lovers one on the online page and requested to add onions and diced tomatoes to it. I was charged for both, but never received my tomatoes on it and it had very little onion on it. Wasn't happy to be charged for something I never received. But that's not the worst part. They never added the pizza sauce that's suppose to come with it. I ate two slices, but it was very dry and bland without sauce. The only sauce I had was that tiny little cup they give you for breadsticks. Which by the way, isn't enough sauce for five breadsticks. I'm not a happy customer. If I lived close by I would have sent it back and request for a new pizza or my money back. But I'm not driving 20 minutes away again for another pizza. So instead I decided to leave a review. Which is something I normally don't do.
Their management has gone downhill. Last time I went, they didn't have my wings ready with my food because "the other employees ate them". Their own words. This time they sent me around to the side to wait for my food. A fair request. They then forgot about me and had me wait an extra 20 minutes till I went in to get it myself. Needs some serious leadership.
I go to this Pizza Hut about once a week on my way home from work. I have never been so DISGUSTED with the attitude and behavior of a manager! She practically threw the pizza at me through the window and immediately shut it and walked off. I honked my horn to ask for cheese and pepper and she started yelling from the counter area that I had everything I needed in my box. I went in to complain only to find that she is the manager!!! I thought managers were to set and example and be the best at the place? She yelled at me in front of my daughter!! When I went in to complain and she said she understood why but still wouldn't even apologize! I have NEVER given a bad review, but I won't be back at this place until she is gone!
Jeers to Newboston Pizza Hut! Ordered 3 topping pizza on line go to pick it up and got home it was a cheese! Called back up there Manager Missy was rude and said that’s what they got on they end and if I wanted the one I originally ordered i would have to pay for another pizza! No mam I will not! Last time I will order from them! So if you order from them don’t do it on line bc they fix what they want to fix! I always order online to get my rewards points but no more with them! They need a new manager and someone who knows how to talk and deal with the public. If I wanted a cheese pizza I would ordered one! Customer service should be their first Priority but not hers! 🤬
This location doesn't have Dr. Pepper and this location doesn't have metal silverware.
This is very bad Pizza Hut. We placed our order online to be delivered. Then we received a phone call from this business explaining that they don’t have a driver to make deliveries. So we walked to pick up our pizza. It’s was very dirty and unsanitary inside. We didn’t witness any sanitary practices being followed. No gloves were worn while touching food, no hairnets were worn. We don’t recommend this business to anyone.
This is the worst service I have gotten in a long long time!!!! I will definitely stick with DOMINOS
I’d rather have a slice of Hunt Brothers pizza over this cardboard, no taste, no cheese, mediocre pizza $35 for two pizzas that were a huge disappointment. To think we actually drove 10 miles into town for this! I should have eaten a sandwich or can soup for supper. Pizza Hut used to be so good. Only reason we got it was our “close to us” Hunt brothers is closed on Sunday
Not sure why you cannot leave a review with no stars. This place does not deserve even 1 star. I placed an ordered for delivery. No one asked me how I would be paying. She hung up after taking the order. The order arrived and because I did not have cash to pay for it they took the pizza back. It was not my fault the employee did not ask for payment information when I ordered. If I can place an order on over the phone and pay for it why can they not run my credit card over the phone when the driver called in. I in no way blame this driver. He I did not take my order and is not the one that chose to take the order back. This is MAJOR poor management. Doo better Pizza Hut. I will never again eat at any Pizza Hut after this.
This location doesn't have Dr. Pepper and this location doesn't have metal silverware.
I’d rather have a slice of Hunt Brothers pizza over this cardboard, no taste, no cheese, mediocre pizza $35 for two pizzas that were a huge disappointment. To think we actually drove 10 miles into town for this! I should have eaten a sandwich or can soup for supper. Pizza Hut used to be so good. Only reason we got it was our “close to us” Hunt brothers is closed on Sunday
Not sure why you cannot leave a review with no stars. This place does not deserve even 1 star. I placed an ordered for delivery. No one asked me how I would be paying. She hung up after taking the order. The order arrived and because I did not have cash to pay for it they took the pizza back. It was not my fault the employee did not ask for payment information when I ordered. If I can place an order on over the phone and pay for it why can they not run my credit card over the phone when the driver called in. I in no way blame this driver. He I did not take my order and is not the one that chose to take the order back. This is MAJOR poor management. Doo better Pizza Hut. I will never again eat at any Pizza Hut after this.
This is very bad Pizza Hut. We placed our order online to be delivered. Then we received a phone call from this business explaining that they don’t have a driver to make deliveries. So we walked to pick up our pizza. It’s was very dirty and unsanitary inside. We didn’t witness any sanitary practices being followed. No gloves were worn while touching food, no hairnets were worn. We don’t recommend this business to anyone.
Their management has gone downhill. Last time I went, they didn't have my wings ready with my food because "the other employees ate them". Their own words. This time they sent me around to the side to wait for my food. A fair request. They then forgot about me and had me wait an extra 20 minutes till I went in to get it myself. Needs some serious leadership.
Jeers to Newboston Pizza Hut! Ordered 3 topping pizza on line go to pick it up and got home it was a cheese! Called back up there Manager Missy was rude and said that’s what they got on they end and if I wanted the one I originally ordered i would have to pay for another pizza! No mam I will not! Last time I will order from them! So if you order from them don’t do it on line bc they fix what they want to fix! I always order online to get my rewards points but no more with them! They need a new manager and someone who knows how to talk and deal with the public. If I wanted a cheese pizza I would ordered one! Customer service should be their first Priority but not hers! 🤬
I go to this Pizza Hut about once a week on my way home from work. I have never been so DISGUSTED with the attitude and behavior of a manager! She practically threw the pizza at me through the window and immediately shut it and walked off. I honked my horn to ask for cheese and pepper and she started yelling from the counter area that I had everything I needed in my box. I went in to complain only to find that she is the manager!!! I thought managers were to set and example and be the best at the place? She yelled at me in front of my daughter!! When I went in to complain and she said she understood why but still wouldn't even apologize! I have NEVER given a bad review, but I won't be back at this place until she is gone!
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1012 N Center St, New Boston, TX 75570
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1012 N Center St, New Boston, TX 75570
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park in Bowie County, Texas, United States of America
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