La Vera Broadway

I come here every morning, and I love it. First, the staff is the kindest/nicest people you will ever meet - I consider them my friends. Second, it is a true 3rd space with people I get to say hi to and get updates on their lives each morning as they say hi to my dog. It feels like a European cafe as people sit there reading, working, chatting, etc all through the day. Third, they really know what they are doing with their coffee - truly never had a bad pour there. And their pastries are amazing too. Always recommend Charolette Cafe to anyone in the area! You won’t be disappointed!

Charlotte Cafe is my go-to spot for takeout runs as well as dine-in study/work sessions. The staff here are super friendly, and they always have my favorite orders memorized before I even open my mouth. There are also plenty of food options to accommodate a variety of dietary needs, including gluten free pastries, salads, protein snack packs, and savory as well as sweet snacks. Shoutout to Angel for the wonderful decaf latte today, and to Marla for heating up my gluten free pumpkin spice muffin today, and to Erdi, and the rest of the staff (wish I knew everyone’s names!)

Charlotte is my favorite cafe in the whole city. I’ve been coming here for years, have done my grad school work here, brought dates here, met friends and family members for morning coffees and pastries. Everyone agrees this place is the absolute best. The coffee is delicious, the food is amazing (they have a seasonal pumpkin spice cheesecake that’s to die for). Best of all the baristas are the kindest people— they remember the regulars’ orders. One time they had my coffee prepped before I walked in because my friend who I was meeting told them I was on my way. The owner Vinz let my friend and I take our grad photos here (pic added below!) If you’re looking for a third space on the UWS to work or read or chat or just hang with a hot drink, Charlotte is the place.

I can’t say enough good things about this cafe. The food and drinks are high quality, but the service is really what sets it apart. Angel and Erdi are legends — they handle everything flawlessly and even have managed to memorize everyone’s usual orders. It’s an impressive and personal touch. Great food, great coffee, better people.

I had a chocolate croissant and espresso shot. Great experience. Nice staff. The owner Vince was an incredibly nice guy. I lost my book at the cafe and he used the security cam footage to help me find it. I am also grateful for genuinely caring staff in a busy city.

I adore this cafe to bits and pieces. Angel remembered my order and Erdi made it taste the exact same, even when I came after almost a year. It's my favorite place to be when I need some coffee flavored daydreams. <3

If you're looking for genuinely good coffee and fast bites without compromising on quality, this is the spot. Their espresso drinks are consistently excellent & you can tell they care about their craft. The coffee is smooth and flavorful, not the burnt, one-note stuff you get at chain cafes. Beyond the coffee, they've got a solid selection of quick food options that actually taste fresh. Whether you're grabbing a pastry, sandwich, or something sweet, everything feels thoughtfully prepared. It's the kind of place that gets the fundamentals right, good beans, attentive prep, and a tight menu. Perfect if you need a quality coffee and a proper bite before heading out. Definitely a neighborhood gem.

I went down to the Upper West Side on Thursday and was on the hunt for a cute coffee shop. I'd seen Charlotte Café on Google Maps, and noticed the good reviews. When I went in, immediately there was pleasant music playing and a general warmth. Tina was VERY cheery and personable as she prepped my drink. I ordered a hot medium mocha with a shot of hazelnut and a shot of lavender. It was absolutely DELICIOUS and I definitely plan on visiting again!

Olivia Mast

My fave place to stop. Always tasty, always friendly. It’s my staple!

Eunjin Cho

A lovely cafe! The staff are friendly and they placed heaters and phone chargers throughout the place.

Charlotte Timmons

I’m a regular here the coffee is great the staff are really friendly. The location is cozy and clean and it is right by an accessible subway station so also really convenient for commuters.

Olivia Chung

Tina and Aida are the sweetest. 10/10 chai and service :)

Calli Parker

the people are so so nice and literally best coffee ever

kayla thomas

such sweet staff and amazing food and drinks!! would totally recommend

Patricia Stensrud

This neighborhood gem is s quintessentially European style cafe, full of warmth, graciousness, coffee and excellent pastries. One wants to linger.

Bruce Gantt

Great latte Great service. Aida is the best!!

Delicious lattes and lovely baristas ! My favorite neighborhood cafe ! They also have gluten-free vegan options, although I wish they had even more! They only complaint is that it's always so crowded and busy because it's so popular wish it was bigger!

I am so gross out and cannot believe I ate this. I stop by this morning at 95th location and grab my usual, ice latte and decided to try the lemon cake. It looks so moist and tempting. My first bite it tasted dry, and offer my friend a bite. That’s when I saw it when she was holding it up, the molds under the cake! This is so disgusting and unacceptable. I am hoping we do not experience any health issue consuming this disgusting pastry. This is a serious health issue. It saddens me the food looks perfect on the outside but cannot trust the set up. Do you check the pastries before serving them or throw away the expired ones?!