I come here every morning, and I love it. First, the staff is the kindest/nicest people you will ever meet - I consider them my friends. Second, it is a true 3rd space with people I get to say hi to and get updates on their lives each morning as they say hi to my dog. It feels like a European cafe as people sit there reading, working, chatting, etc all through the day. Third, they really know what they are doing with their coffee - truly never had a bad pour there. And their pastries are amazing too. Always recommend Charolette Cafe to anyone in the area! You won’t be disappointed!

Charlotte Cafe is my go-to spot for takeout runs as well as dine-in study/work sessions. The staff here are super friendly, and they always have my favorite orders memorized before I even open my mouth. There are also plenty of food options to accommodate a variety of dietary needs, including gluten free pastries, salads, protein snack packs, and savory as well as sweet snacks. Shoutout to Angel for the wonderful decaf latte today, and to Marla for heating up my gluten free pumpkin spice muffin today, and to Erdi, and the rest of the staff (wish I knew everyone’s names!)

Charlotte is my favorite cafe in the whole city. I’ve been coming here for years, have done my grad school work here, brought dates here, met friends and family members for morning coffees and pastries. Everyone agrees this place is the absolute best. The coffee is delicious, the food is amazing (they have a seasonal pumpkin spice cheesecake that’s to die for). Best of all the baristas are the kindest people— they remember the regulars’ orders. One time they had my coffee prepped before I walked in because my friend who I was meeting told them I was on my way. The owner Vinz let my friend and I take our grad photos here (pic added below!) If you’re looking for a third space on the UWS to work or read or chat or just hang with a hot drink, Charlotte is the place.

I can’t say enough good things about this cafe. The food and drinks are high quality, but the service is really what sets it apart. Angel and Erdi are legends — they handle everything flawlessly and even have managed to memorize everyone’s usual orders. It’s an impressive and personal touch. Great food, great coffee, better people.

I had a chocolate croissant and espresso shot. Great experience. Nice staff. The owner Vince was an incredibly nice guy. I lost my book at the cafe and he used the security cam footage to help me find it. I am also grateful for genuinely caring staff in a busy city.

I adore this cafe to bits and pieces. Angel remembered my order and Erdi made it taste the exact same, even when I came after almost a year. It's my favorite place to be when I need some coffee flavored daydreams. <3

If you're looking for genuinely good coffee and fast bites without compromising on quality, this is the spot. Their espresso drinks are consistently excellent & you can tell they care about their craft. The coffee is smooth and flavorful, not the burnt, one-note stuff you get at chain cafes. Beyond the coffee, they've got a solid selection of quick food options that actually taste fresh. Whether you're grabbing a pastry, sandwich, or something sweet, everything feels thoughtfully prepared. It's the kind of place that gets the fundamentals right, good beans, attentive prep, and a tight menu. Perfect if you need a quality coffee and a proper bite before heading out. Definitely a neighborhood gem.

I went down to the Upper West Side on Thursday and was on the hunt for a cute coffee shop. I'd seen Charlotte Café on Google Maps, and noticed the good reviews. When I went in, immediately there was pleasant music playing and a general warmth. Tina was VERY cheery and personable as she prepped my drink. I ordered a hot medium mocha with a shot of hazelnut and a shot of lavender. It was absolutely DELICIOUS and I definitely plan on visiting again!

keith callaghan

After a long day downtown we stopped here for a late dinner. Food was amazing and staff were super friendly, couldn’t do enough for us. Would definitely come back!

Tom W

I was staying at the hotel around the corner and they recommended it. I loved it so much, I started every morning there. Beautiful decor and soothing house music. A perfect little diner.

Laurence E.

Great place for good food and fast service. Portions were really big and we had leftover. Convenient location on Broadway and extended opening hours.

Mark Edwards

A real staple of the Upper West Side. Good service and good location, as they are stationed next to a subway stop. A good variety of food that’s reasonably priced for what they give you. You can have meat and vegetables. There are fish options. They have pasta. Breakfast is available all day. They’ve got burgers and fries, too.

Joanna Marie

It’s good to go for breakfast. Big portion and delicious. Excellent service.

beldim2010

Good quality diner. We visited Manhattan Diner with friends for a quick dinner in June 2025. The interior was stylish for a diner, all the food we ordered was good, and the portions were generous. Service was quick and courteous. My burger, ordered medium rare, came slightly overcooked but was still juicy — fine for a diner. We recommend Manhattan Diner if you’re in the area and looking for a quick, budget-friendly meal with decent quality. Food ordered Fried Calamari Buffalo Wings Grilled Chicken Quesadilla - excellent Tuscany Burger Marinated Chicken Shish Kebab Ahi Tuna Steak - very generous portion Shrimp Scampi Grilled Salmon

Dimitris Kantaris

I can't tell enough about this place!Went there by pure luck,and it was the best thing that happened to us!The place was cozy and clean!American style as we wanted!Food was large and the quality was truly amazing!!Prices are the lowest we found in NY.Stuff was super friendly...I only feel sad we didn't have the time to visit it again!But you should! *try pasta with meatballs and cheesecake with strawberry!

Christoforos Kitsos

One of the best places to eat in the upper west side and one of the best diners in Manhattan. Great portions, the food quality is top and the prices total value for money. Also a very beautiful plane. Well done!

+5

Delicious lattes and lovely baristas ! My favorite neighborhood cafe ! They also have gluten-free vegan options, although I wish they had even more! They only complaint is that it's always so crowded and busy because it's so popular wish it was bigger!

Nathaniel Larson

Service: great. Attentive server. The vibe: cute, cozy, 60s diner. However. The food was NOT it. The waffles were $14 for a single dry waffle (think motel continental breakfast), without maple syrup (?) or fruit or anything other than cold butter packets. We ordered three and finished none of them. Generally the food lacked flavor and was expensive. Best value? The side of corned beef or side of home fries by itself. Also, my eggs were served on my waffle???

NYC Dapper Dan

Thanksgiving Dinner at Manhattan Diner. 1. Winter Squash Soup: A 2. Cream of Turkey Soup: C+ (wish it had more turkey and pasta) 3. Roast Turkey with Chestnut Stuffing: B- 4. Roast Prime Rib with Au Jus: C+ (more like a ribeye) 5. Bread Rolls: D (texture was dry/stale) 6. Cranberry Sauce: B+ (liked the whole cranberries) 7. Apple Pie: C (served cold. Pie crust wasn't flaky) 8. Pumpkin Cheesecake: C+ (pumpkin puree+cheesecake, was hoping for pumpkin pie flavor) 9. Chocolate Cake: S tier. 10. Red Velvet Cake: Haven't tried yet 11. Cherry Pie: B+ My Restaurant Report Card: A- F: Not Good. Never Return. D: Good, but One and Done. C: Would Return to Try Other Items, Second Chance. B: Would Return and Get Same Items Again. A: So Impressed, Would Bring Out of Towners Here.

+12

My Phone

The breakfast plate was amazing! However, the Penne Rustica was cooked thoroughly, but needed flavor. A little on the pricey side too.

Brenda Mora

I loved this place! The service was fast and friendly, and the food was really good and very generous. It’s a bit pricey, but totally worth it!

Alexander Gubski

I had a dinner there the other night. A chicken cutlet with spaghetti. The meal could easily fill three people. Side salad it came with was in its own a stand alone dinner. The plastic wrapping on everything and sneeze barriers somewhat diminish the atmosphere of otherwise very cozy diner. Individually wrapped buns and bread sticks make it feel like a cheaper establishment and not worked with otherwise tasty menu. The next day breakfast was altogether different. I asked for two eggs and two strips of bacon and white toast. Eggs came with the large amount of fried potatoes that tasted like three days old meal and toast was wholegrain I assume. So I carefully separated and ate the eggs and was happy it was over.

Blanca DHC

Was an average diner experience. The food was ok and the service could have been better. The French toast was delicious and topped with slices of bananas as requested. The home fries/hash was ok nothing seasoned. The environment was a bit unkempt and many high chairs blocking the bathroom hall way. The patrons were nice and no-one was rude. The service was lacking in terms of attentiveness although the coffee server came around often. Wish he was our waiter he was very attentive. I believe overall this was a nice place for a few items we had for breakfast. Service was ok ambiance/upkeep can be better. Not the same as I remember it from many years ago.

S O

The food is extremely overpriced for low quality, mediocre at best food. I ordered a breakfast platter, and the food lacked taste and was cold! Our waiters and host were really nice but the food was straight up disappointing.

I am so gross out and cannot believe I ate this. I stop by this morning at 95th location and grab my usual, ice latte and decided to try the lemon cake. It looks so moist and tempting. My first bite it tasted dry, and offer my friend a bite. That’s when I saw it when she was holding it up, the molds under the cake! This is so disgusting and unacceptable. I am hoping we do not experience any health issue consuming this disgusting pastry. This is a serious health issue. It saddens me the food looks perfect on the outside but cannot trust the set up. Do you check the pastries before serving them or throw away the expired ones?!

Katelyn Madden

The omelettes we got barely tasted of egg, were dry, and had velveeta quality cheese. The pancakes were good. Way overpriced for what you get. When I was making an order the man kept trying to rush me then my husband said they were empty when we he went to pick up the food so I’m not sure why they were rushing me. Will not be returning.

Jesse Cardenas

I usually don't write bad reviews but man this place ruined mine and my friend's night. Every little thing costs extra. Paid over 30 dollars for some plain pancakes and two slices of the worst french toast I've ever had along with a couple eggs. The French toast was soggy and tasted like jalapenos. Go to any other diner. I don't understand how this one is so well rated

Ari V

I recently was visiting the are and stop by this restaurant with my boyfriend. The place was almost empty but as soon as I walked through the door the lady at the front desk was very rude. She kept looking as us as if we were going to steal something. Then the waiter who look indian keep asking me what I want. Not even a chance to look at the menu since I was my first time eating here. I dont understand why they were so unfriendly specially to new costumers. I do not recommend this place!!!!!!

Claudia Rincon

Visited this dinner today, I was excited to try it out specially because had good food photos. I ordered the frittata that came with an absurd number jalapeños! I couldn’t eat it! I flagged this to the busser bc the server never showed up. The busser was really nice and said he till tell the kitchen, but they did nothing. It is very annoying because I had to pay 25+ for a dish that was not able to eat! Just adding a photo as a reference!

Brian Cox

Absolutely disgusting food and reprehensible communication with the manager. I ordered an omelette and French toast for delivery today Sunday 4/7 and every single thing was dangerously undercooked. The French toast was so raw that it fell apart in my hands when I picked it up to look at it more closely. It looked like cold, curdled eggs. I’ve never seen French toast look like that. It was clearly put in the batter for way too long, and then cooked for way too short of a time. The eggs for the omelette were so undercooked that you could actually see the egg yolk in between the cold cheese and the outside of the omelette. The cheese was still in its uncooked square form, it was unbelievable to see. AND there were egg shells in the omelette that were visible! Even the hashbrowns were so undercooked that they were all completely white and translucent. There was no sign of them on a frying pan at all. I called to talk to the manager to see if they could replace it, and he did not apologize, he did not offer for it to be replaced, he offered no solution whatsoever. Insanely apathetic, cold human being. He said that it was probably cold, because Uber took too long, even though the issue was not at all that the food was cold, it was completely undercooked. In fact, the Uber delivery person arrived extremely quickly from the location, which is only eight blocks away from me. He said they have their own delivery people, but that they do not deliver that. All they had to do was have one of their delivery people ride eight blocks to remedy a disgusting order, and they completely refused. I would highly recommend not eating here, this place is deplorable.