Briana T

Should’ve trusted the reviews more about the cleanliness and hygiene of this place. Came here last night for a visit and ordered a blizzard and some hot food items, on the good note it didn’t take long for our orders to be made and brought out and service was decent which was appreciated. HOWEVER, I did notice upon leaving there was this rancid smell of sewage from the restaurant outside and I suddenly early the next morning woke up with the worst bowel movements/diarrhea ever and seriously think something with their food or a strain of bad bacteria got in my system because it was like something else. I was so scared I caught something bad in my GI tract and I know it was due to or directly linked to the stuff at Dairy Queen. I haven’t been at this location or DQ in general for years, but all I’m gonna say is considering especially the other things people have found and how my body reacted to it so harshly, I’m not sure I can trust it. It was definitely a sign something went wrong immediately and I wash and sanitize my hands a lot but not sure under what conditions the food was prepared and if it was in code health wise or sanitary.

That Vette Guy

Terrible food. The young lady behind the counter isn't very bright, we had to explain our order 3x, and came to us wrong.

Phil Grow

Gave location one more try. Everything inside needs scrubbing. Obviously only concerned about drive thru customer. Won't be returning.

Kyle

I don’t understand how a place that serves food doesn’t implement food safety standards. This guys hair was everywhere, one guy had his pants with underwear showing and the person making my blizzard touched the top on my cup.

Keturah was rude, I asked for peanuts for my sundae and when she handed me the cup of peanuts she shoved it to in my hands and it spilled inside my car and she just walk away being carless, didn’t even turn the cup upside down as they should, I don’t recommend this location

Alexandria Pierantoni

I cannot believe I am writing this. I went to get their $8 meal deal, which there’s actually a sign by the drive thru that says $7 meal deal but thats not the point. I then ask if I can have an extra honey mustard and they said it would be .33 cents. Okay. At this point it had taken an unusual amount of time to get me my food, which she apologize and I appreciate it but I started looking for $.33 and I came up with $.31 and I looked at her and I said all I have is.31 and she went to hand me back my change and ended up dropping it in my car, because the drive thru window is on the passenger side, but I can’t believe Dairy Queen wouldn’t cover two pennies. Like there’s not two pennies somewhere in that building where she could’ve been like it’s fine we got it or is that how bad you guys are struggling in this economy? It’s the first time Ive asked for an extra honey mustard and now it’s the last time I go to this Dairy Queen.

David Martinez

Why do we allow certain places to still exist? This Dairy Queen is always ran by teens. Nothing against teens, but it’s the combination of teens working at a place where there seem to be no rules. Service is good, but the product is always so bad. There is no pride taken in what they are making. You pull up and order and when you get your food it’s always a slop bowl of ingredients. Tonight was a banana split and it was what I needed to realize never come back here in my life again. It was a complete mess. Please people let’s join forces and stop contributing to this crap. If you’re the owner and you see this. Hire someone who gives a darn. Maybe just maybe you will have a place that has more than 1 car in your parking lot.

chris shaw

To all my veteran brothers and sisters dont waste your time going to this location in brandon for veterans day as they are no longer participating in veterans day. The past few years they have given a medium blizzard to veterans but they have stopped that this year.

Melody Bridwell

Chili dogs had hard dark scrapings in the chili from not being fresh and not even warm. Had to ask for the ice cream and milk shakes in our order after staff only waiting on one person inside and one through the drive thru.Very unprofessional behavior from employees. We were going twice a week for after school treats but won’t be returning.

Patti Spangler

I’ve lived in 4 states, traveled all over the US and this DQ is by far the worst I’ve ever been to. I ordered a small frozen coke and a medium soft serve cone. Their version of the frozen coke looked like a sold block of ice that came from the bottom of an old freezer that hadn’t been cleaned in ions. For this they wanted $4.69. I gave it back and asked about the ice cream. I got a blank stare, but eventually got a Small cone. I ordered a Medium. Since I was only charged for the elixir of death they gave me a small cone which is priced at $4.16. Heaven forbid they should try to make a customer happy. Mind you, I haven’t been irate or rude. I should be at this point, considering the poor customer service and product quality. In fact, the associates working at the drive thru were rude to me. I guess I was making them actually have to think and not just be drones shoveling out crap to customers. Anyway, obviously I don’t recommend this DQ.

Janet Story

Experience was poor. The food was barely warm, fries were not even warm, the dipping gravy was cool. The only good was the fountain soda. I ordered a hot fudge Sundae and got chocolate syrup. Yuck! Told server she never offered to return food make it right. Asked for manager was told there was no manager on duty. The young people working were not skilled with any customer service. Next morning called to talk to a manager. No apology, argued with me about the food being hot. No offer of coupon, no customer service from this restaurant. Beware if you looking for good experience do not go to this location.

Steven David

If you’re into super slow service, Dirty Kitchen lazy staff and melted ice cream then this is the place for you! I pulled up at 9:30pm thinking I would get a quick milkshake on a Sunday night and saw that the drive-through Line was moving at a snails pace so we decided to park and go inside. While I was ordering a mother and her family was growing impatient waiting for their small blizzards! I should have took that as a sign to leave but since it was late and I didn’t feel like driving anywhere else so I regretfully decided to stay! I ordered 1 small chocolate milkshake 1 small Oreo blizzard and 1 small caramel Sunday not too complicated. after patiently waiting 20 minutes for my order I ask the staff how much longer and when I gave them my Recipt then they tell me that they are out of Oreo so if I didn’t mention anything I would probably have been there for an hour before they even noticed! I gave them my Recipt and they finally start slowly working on my order. It was obvious that everyone working during this shift clearly didn’t give a crap about the quality or the product and had zero urgency in fulfilling everyone’s orders in a respectable timeframe. The kitchen was dirty! No one was wearing gloves and it was clearly a huge waste of time and money! Got back to the car at 10:20 and My entire order was sloppy and melted. It is unfortunate because I have had much better experiences at other DQ’s but this location without a doubt missed the mark by a long shot! Management really needs to get better quality workers because this experience was terrible. I won’t be back and I caution anyone who decides to give this place a try! Maybe the staff on other days might provide a better quality experience but I won’t be back to find out.

Mrs.Sabrina Wright

My blizzards were milk shakes they couldn't even turn the 3 blizzards up side down 👇 and they were made 3 times supposedly but yet still looking the same this was my first time trying a Blizzard 🥶 and it never happened 😔 I called and was hung up on 6 times before I got to speak to someone it didn't go anywhere.

Jennifer Nelson

Completely melted ice cream, didn't even put a lid on the blizzard and melted all over the car. Called and they said would replace, but should give warning when you order ice cream if it's not coming out right.