Jerry G

So I've been too alot of Dunkin Donuts because they offer the the best drink named Dunkalatte. I felt so bad for the 2 employees .This Dunkin is extremely busy and I found this to be another case of a Cheap Owner who doesn't staff their store correctly. I've been to others way less busy and 3x more employees.The 2 who were working were Amazing even though they were understaffed. And this Dunken is the priciest compared to the others I've been.BAD OWNER GREAT STAFF

Peter Xaymountry

I stopped by this Dunkin since I was in the area and wanted a donut. I always drove by this place but never stopped by so today was the day. I found parking easily and walked straight inside. I asked for a chocolate donut and a small hot chocolate. The price for the small hot chocolate was pretty high so I don't think I'll order that again here. It didn't take them long to make my drink but what I notice when I took the lid off is that they didn't even fill it all the way up. So I got cheated out because it was full and I also paid the high price. I ate my donut in their outside patio since it's a nice day. I thought my chocolate was fine and the spice is reasonable. The hot chocolate was good too but not getting all the drink in the cup is misleading here. So I don't plan on getting that again here if given the chance. The customer service was great for me.

+11

Johnny Tank

Famous for its donuts so that will not disappoint you; they're good- not perfect but good. Coffee, excellent- but I was asked if I wanted my cream and sugar in it; wish that could be left to the customer to add at their desire otherwise you're stuck with a coffee that is too sweet or missing something. Service is off the charts, very polite and friendly. However, food (sandwiches) did not taste good at all... AT ALL- no flavor and the egg looked fake (I know- it sounds dumb to say it- but it did not look like anything I would want to eat again!!!). Also, I was told I was order 455 but they kept on calling order 465- like what the? Then some customers where called by their name- so perhaps consistency is needed- ticket calling was off (trust me I sat here listening and observing for a while before writing this review). And why charge extra for maple bars?!?!? Weird...

LnsTns T

Got the chipotle wake up wrap and a coffee, walked to my car turned on my car and drank my coffee….all this time passed so when I took a bite of my food I didn’t expect it to scorch my mouth. It’s been 6 hours and the tip pf my tongue and roof of my mouth is burned and hurts so bad. I didn’t immediately eat the food so I can’t imagine if I had bit it when I received it!!! This is really dangerous what if I had given this to my kid. Pls check your oven temperatures!!!!!!! I will be contacting the manager. I love this place but this was unacceptable.

Dan R

Service is poor due to bad organization. Got a box of donuts that were hilariously weirdly sized.

Kyle Bertillo

If I could give this location zero stars, I would. From the moment you walk in, it’s clear that this store is being run into the ground. The staff act like they would rather be anywhere else, orders are consistently wrong, and customer service is practically non-existent. The manager, Yesenia, is hands down one of the rudest and most unprofessional people I’ve ever encountered in food service. Instead of leading by example, she snaps at customers, ignores complaints, and treats both staff and guests with complete disrespect. Any issue that gets brought up is brushed off with attitude instead of being fixed. It’s honestly shocking that someone like her is even in charge. As for the employees, they seem totally untrained and unwilling to help. Drinks are watered down or made incorrectly, food comes out cold or stale, and basic requests are treated like a burden. Don’t expect a smile, don’t expect accuracy, and definitely don’t expect any sense of urgency . You’ll just be disappointed. There are plenty of Dunkin’ locations out there, and this one gives the whole brand a bad name. Until this place gets an entirely new management team and staff who actually care about customer service or just completely shut down, do yourself a favor and go literally anywhere else.

X L

⭐☆☆☆☆ “America Runs on Dunkin’? More like America Runs AWAY from Dunkin’.” If you’re craving stale donuts served with a side of death stares and silent rage, congratulations — you’ve found your heaven. This Dunkin’ location is less of a donut shop and more of a haunted DMV disguised as a coffee chain. The vibe? Funerals are more cheerful. The staff — both male and female — especially the Hispanic employees (who, let’s be honest, seem like they were forced into customer service as punishment), serve you like you’re interrupting their day just by existing. Smiles are extinct here. Warmth? Nonexistent. It’s like they’re selling tombstones instead of coffee. Grumpy, cold, and always one second away from throwing your bagel at your face. But wait, the cherry on top? They now charge $1 for a small cup of tap water. Yes, you read that right. Not bottled. Not sparkling. Just sink juice in a shot glass-sized cup. It’s not on the menu — it’s just an impromptu scam. Bravo, Dunkin’, for turning hydration into a hustle. Save your money. Go literally anywhere else. Dunkin’ is where hope — and good service — go to die. 💀🍩 P.S. Their 2.7 Yelp rating? Honestly way too generous. I assume those extra stars are for the building having four walls and a door.

Yalla A

Donuts have been drastically reduced in size and hardly have any filling in them anymore. This was ridiculous to have this much filling in it. These used to be at least 25% bigger in size and at least 50% more filling. Looks like they are cutting back in size, filling and charging you more.

Aleksandr Druzhinin

I ordered online for the first time, the order was collected quickly, the donuts turned out to be terrible, 4 out of 6 were clearly not fresh, no one would eat them, they were simply thrown in the trash.

Ashlynn Doerbecker

I have had many wonderful experiences with Duncan. This was my first time at this location and my experience was very different. My original order was made incorrectly. I asked for two vanilla cold brews with half and half (my standard order). Both coffees were extremely dark in color and were made without sweetener. When I asked if they could be remade the barista asked if she could just add more sweetener. I requested she remake them (since there was very little cream in there as well). The drinks were remade however they still tasted very strong and were still very light on the cream. I'd already spent a good amount of time there so I left with the poor coffees. I called simply because I believe business thrives on feedback and believe leadership roles should be aware of things happening in their stores. I was met with a "sorry about that ma'am". All in all this was a giant waste of time, energy, and money and I won't return to this location