Elisabeth Hogue

I love DB! This place especially is awesome!! They are always very friendly and accommodating!! The girl who was outside doing drive thru orders today has excellent customer service skills! That is a major reason that I come here!! The coffee is tasty and hot and the lids are always encouraging! Thank you!!

I love coming here because the staff is always friendly and the drinks hit the spot. I switched it up this morning and got a FlapJack instead of the OG Trifecta I usually get. It will be one of my ne…

I love coming here because the staff is always friendly and the drinks hit the spot. I switched it up this morning and got a FlapJack instead of the OG Trifecta I usually get. It will be one of my …

I love coming here because the staff is always friendly and the drinks hit the spot. I switched it up this morning and got a FlapJack instead of the OG Trifecta I usually get. It will be one of my …

Amazing fast service!!\nThe best broistas around! So grateful for y'all! Keep killing it!

Amazing fast service!!\nThe best broistas around! So grateful for y'all! Keep killing it!

I always go out of my way to go to this Dutch because all the employees at this location are so kind and my coffee is always good every time!!

I've gone to many Dutch Bros all over the state but arguably this one is Oakley is the best. The kindest employees and the drinks are phenomenal

This place is fire. The line is long for a reason. But they get you out as fast as they can. The workers are really nice. Love all the different drinks. Coffee, tea and more. It's a cool little spo…

Excellent coffee, saved the day as our coffee pot was swarming with ants! . Ugh!\n\nHubby loved his breakfast sandwich as well.

Way better than Starbucks. That's it, just better and for the price too. The people who work there are ALL super kind! Love it.

Kayla Scarbrough

Ordered ahead of time..The app said to pick up at 7:15. I arrived at 7:17 and didn't get my drinks until 7:35. Other than the delay in service drinks are perfect I just wish that the app was a little more accurate on the times.

Ernesto Macias

Was a little slow today but they are doing their best to keep up with the flow. I love going to Dutch Bros. I would recommend it to anybody Even if you're driving a semi.

Nickole Payne

Very pleased with my order. The last time i visited, my order was given to me completely backwards and i was pretty upset. (I ordered a slush 911 with extra sugar but recieved a hot 911 with no sugar added) This time, my order is flawless and very delicious. Thank you to the staff for making an effort to make up for my last visit.

The service here is very nice and the drinks are good. staff is friendly and welcoming, and the overall vibe makes it a great spot to stop by. Always a solid experience.

The staff here are all so friendly! I used my free birthday drink and they wrote me a little happy birthday on my cup! While I will say the drive thru line does get pretty long, they are good a…

I have always heard about dutch bros but never had the chance to visit a location until today. There is suitable parking spaces here but looks to be designed as a drivethru-style coffee pickup stat…

Extremely slow and drinks are filled with all ice and very little coffee. Not worth the money or time.

It was a very hot day today with incredibly long lines going through the drive-thru window. I decided to park the car in the parking lot and order from the walk-up window instead.\n\nI ordered the …

Gigi

Has gotten my entire order wrong multiple times. Caramelizer tasted like milk with a little bit of coffee and no caramel at all. Also got all of the drink sizes wrong even after repeating order back correctly.

krysta sanchez

Never thought I would have to write a review for what used to be one of my favorite coffee places. This location USED to be great with amazing Friendly staff. That is no longer the case. It has gone so down hill, from the drinks almost always being wrong and the staff With attitudes. You used to drive up to the window and be greeted with a spunky/ energetic person asking how your day is, repeating your exact drink back to make sure it’s right, just very welcoming fun vibe. Now they repeat your drink bare minimum and if you dare ask if it has extra whatever or added this? they get irritated and say yes yes, or the dirty blonde haired girl, will completely turn around and ignore you. While having 15 year old dirty look on her face. The amount of irritation they have over the simplest question for a $10 coffee is crazy. It’s giving Starbucks or walmart behavior. At this point, I will highly recommend driving to the concord location on Clayton road because the CONCORD Location is ABSOLUTELY AMAZING and their customer service is 100/10. I have not one complaint about that location. The only thing I can say about Oakley is that their managers are nice and apologetic and they will remake your drink. But most of the window staff is unprofessional. And this is not a one time experience, this has continued to happen multiple times and now I will take the drive to concord.

I absolutely love Dutch Bros but this location has been slacking recently. I've had to wait 20-30 minutes even when I place an order on the app ahead of time. I ordered a drink and went up to the win…

I absolutely love Dutch Bros but this location has been slacking recently. I've had to wait 20-30 minutes even when I place an order on the app ahead of time. I ordered a drink and went up to the w…

This particular franchise seriously needs a lot of work. People don't know what they're doing. Lines are everywhere from the parking lot to the self pickup window. People were also ordering from th…

Although this location takes mobile orders, the ordering system does not work. Plan on waiting up to at least 30 minutes for your beverage despite the mobile order system saying your drink will be …

This location is crawling with flies. As I stood waiting for my order to be taken at the window I noticed about 50 flies in the stand. They were landing on drinks, waiting to be passed out the wi…

It took 30 minutes to make a cup of coffee .\nWaited in line and at the window way too long .\nSeemed really disorganized inside yesterday .\nToo expensive for slowewww service .

Would be 5 stars but I ordered online and had a terrible experience. I spent $26 dollars on two drinks and two coffees. The drinks were fine but the coffee was made incorrectly. Flavorless. They refused to accommodate. Why am I paying for overpriced coffee to be made incorrectly with rude customer service? Never going back here. 2/25/2026

Went there this morning and the guy outside taking orders is sitting there with friends or family one car ahead of me not taking orders, hugging everyone and watching videos on the drivers phone while people are waiting to place an order. I waited ten minutes and he still had not taken one order from them. Very unprofessional! I was going there every morning and I will never go back!

Sean Pope

This location sucks. Service isn't good and the workers dont care. I placed a mobile order for pick up and 15 minutes after my pick up time still no coffees and they say they're behind and if I want I can email for a refund. Great customer service

Heather

2nd time I have gotten a drink at this location and it's not been good... Service is great. Just disappointed- I pay for drinks and head out of town take a drink and it is gross 😔 I tried to drink this and ended throwing it away...This drink was not very old on a cold day... Tasted like regular decaf coffee with syrup in it. It is supposed to be a Blended Golden Eagle.

Raccoon Kween (RaccoonKween)

More than once now I've had to wait over fotyy minutes when 20 minutes of that time, my drink was just sitting there. When I brought it to the attention of the barista, she just said "oops sorry, here's your coffee" I used to love this location but some of the employees have unabashedly given up. Enough for me to give up on coming back to this location in the future.

Donna Walters

Service is exceptional, but if you are a true coffee drinker, this place is NOT for you. Who uses chocolate milk in their drinks for adults? Everything seems kid friendly, nice for the whole family, but older folks may want to avoid the “amusement park” atmosphere.