Domino's Pizza

Rosemary Northia-Parks

the manager of this location was extremely disrespectful when an order was placed and they messed up the order. they sent pasta with no sauce and had to get it delivered. he hung up the phone after i asked him his name because i couldnt believe he was the manager. i was explaining the order and asking why it had taken over 45 mins to delivered. the “manager” who is probably gonna work at dominos for the rest of his life, said he didnt have to give me his name. joke is on him because i will be contacting corporate offices and the owner of this location with a formal complaint. dominos messed up the order and there was no consideration for the customer, at all. if you are the owner of this location, please rethink this guy. i will never be order from here again! what a disgrace!

Joseph Colyer

Horrible service! Told me three times my order was in the oven. I placed two orders within 60 seconds of each other. One came out on time and the second 20 minutes later. Result cold pizza on the first order and a construction crew that had a late, lunch. Horrible!!!

Jennifer Fitanzo

I simply ordered the delivery to be delivered to my home. When I receive the orders, the photos above is what I received when I called the phone to the Domino’s in College Park to address the issues they placed me on hold for 19 minutes and then hung up on my face. upon calling back for a third time when they finally did pick up, I was greeted by woman. I still do not know her name when I explain to her that they have served me the food they did and that I expected it to be replaced she basically replied as if it didn’t happen and hung up in my face. when I then drove to the store and was great at by the only woman at the register that I knew hung up on me due to the fact she was the only female employee there. I asked her if that is how she treated all for customers. I explained to her that was very poor customer service as I was talking to her, another gentleman to the left basically told me to be quiet because he was on the phone very nasty when I explain to the gentleman, whose name was Brandon that I have the right to speak. My opinion. There was no need for him to come off that way when I asked him his name he refused to give it to me when I then said I would take a photo and come back and find out from the a higher up manager who he was, he took his phone out and took a photo of me due to wearing one of my own work shirts. He stated he’s gonna call my employer i am not really sure why I have never been anywhere so unprofessional very poor customer service not the first time as for the other gentleman that were there, I believe about three of them. They seem to just want us to stay out of it and clearly keep their jobs. I’m very curious as to what corporate will do about the situation seeing as it led to the cops being called. Meet Brandon also apparently believed it was professional to start arguing with my 14-year-old son. As for the manager on shift, the one who started the problem she had at no point in time did anything to de-escalate any of the issues going on better yet she is the one who caused it the moment she hung up in my face.

Eric James

I ordered what was to be a sausage pan pizza for lunch, I ordered as soon as they opened assuming I'd get great quality being that they wouldn't be busy like their evenings. I was wrong, my pizza barely had any cheese, some slices had sausage some barely had any. Should've just saved my money. Speaking of which, when I paid I handed my money to the guy at the counter (assuming he was new, no biggie) but the guy that was cutting pizza came to help and when he returned my change he placed it on the counter and slid it towards me. Pet peeve of mine.

Jillianne M.

Not only is my pizza burnt but they took 30 minutes to bring it to my car, mind you there was no one in the parking lot but me, and now my food is cold

Sub hash C

Domino's app suggests adding bacon to a pepperoni pizza while ordering, but the result is disappointing, as shown in the picture. Please avoid making recommendations if they can't be delivered to Domino's usual standards. Thank you.🙏

G K

Went in and ate there. Took some chicken dishes to go. Chicken was not cooked. Called and manager informed me there was no way it wasn’t right since “everything is cooked before it gets here. All we do is heat it up.” I said maybe it came to as a bad batch. He said “Not possible…you can bring it here but there is no way it’s not right and we are closing soon.” Wow- terrible service- Papa John’s is across the street!

K J

Ordered 2 pizza pies using any topping promo with chicken, bacon and pepperoni. They placed 3 pieces of chicken and not enough cheese. Too much tomato sauce. It was disgusting. It was my last pizza order.

mercedes smith

I get dominoes often on my way home from work. I always get the same thing made the same way. The last couple of times I ordered from the app so it sends my order to a different store than what I physically go to and both times I’ve gotten food from this particular store, the pizza dough is still raw. Almost through the whole pizza. After the first time, I figured I would try again today and just put “well done” on my order and it would fix it but when my pizza came today it was like they barely cooked it. I hate this. Why offer a service if they’re just going to ignore how I want it made anyway?

miller boys

This was been one of the worst restaurant experiences i have ever encountered. It started off as being unsatisfied with a portion of my order which spiraled into soooo much more. The management was happy to NOT help and rectify the situation. I have never in my life seen someone who work in the food industry happy with putting out a terrible product then tries to blame it on the customer. Its 5 different pizza locations between them and me and i chose them. Customer service would of definitely made the experience better. But instead sealed the deal of me and my family never returning.