Subway

Kathy Taylor

Always good. Great tea

Spencer Clark

Robert Bennett is the best Hard working Assistant Manager I know. He is the best with the customers

Fernando “Freddy” Nino

It’s Subway so they have decent sandwiches. The baked potato soup was very subpar, however the service at this location makes up for it! The staff is very friendly and welcoming.

Carla MacArthur

Great food, good atmosphere, and friendly sandwich artists. I really don't understand the need for a drive-thru for a sandwich shop but if you to, they have one. The only complaint I have is they are a little stingy with the napkins. My Meatball Marinara is falling apart, 2 extra napkins isnt going to do the job sister! Napkin shortage and all, it was a pleasant dining experience.

Scott Baldwin

The store was clean and tidy the sandwich was great The girl that made it was not polite nor friendly She will be the reason I don’t stop back

Chris Baker

My recent visit to Subway in Rusk, Texas, was fairly typical of the franchise. I ordered a turkey bacon guacamole footlong sandwich on Honey Oat bread. The ingredients were reasonably fresh, though I noticed that since Subway started hand-slicing their meats, they keep them behind a stainless steel shield, so you can’t actually see the meat before it goes on your sandwich. The Honey Oat bread was acceptable but not outstanding. A notable issue is that Subway’s bread, when toasted, tends to taste more stale than genuinely toasted, which was again the case during this visit. I did appreciate the creamy sriracha sauce; however, I recommend balancing it with equal amounts of ranch dressing to mellow its intensity, and this time, they followed my request perfectly for a light application of each. Unfortunately, the vegetables weren’t impressive—the lettuce appeared old, and the tomatoes were pale, likely greenhouse-grown and out of season. Service was straightforward and competent; the employee listened carefully and efficiently assembled my sandwich, which is really the essence of Subway’s service model. The main concern with Subway continues to be the value. Compared to assembling a similar sandwich myself, purchasing ingredients from a local grocery store such as Brookshire’s, Subway is notably more expensive. At home, for slightly less cost, I could easily make two footlong sandwiches of comparable quality. Ultimately, Subway provides convenience over value. Given its widespread presence and consistent mediocrity, it’s challenging to rate it beyond average. Therefore, my experience at this particular Subway location in Rusk, Texas, falls firmly into that category… average.

Kevin

They work hard and work the drive through quickly. Sometimes the vegetables are not washed right. They charged $12 for a regular chicken wrap with avocado (no chips or drink included) maybe they are all in training at the time. Maybe the magement changed hands in the past few weeks.

emma gasper

I ordered a BLT footlong sub with onion, cucumber, and mozzarella and the employee who took my order told me subway “has never had or served mozzarella” which is not true, I looked it up on the app and it said they were out of stock. I usually order it, so I knew this was a lie. When I got my sub, it didn’t have lettuce or tomato on it even though I ordered it with lettuce and tomato. I took it back and asked them to fix it, and a different employee fixed it for me. Usually I have no problems here.

J H

This Subway gets two stars only for the customer service after 8:00pm. Granted it's understandable if it's 10 min till 9:00, but these folks see you drive/walk up and they run to the back and hide. The time previous to this I got in the drive through line at 8:30 with two cars ahead of me, who received their sandwiches. When I pulled up at 8:48 which seemed like an unusually long wait spent almost entirely on the second car they told me they were closed after I had waited in line for almost 20 minutes. Tonight it was about 12 minutes till 9:00 and they ran straight to the back when I pulled into the parking space, and I could see everything had already been put up. I don't hold this against the employees honestly, this store needs to change their closing time to 8:30 if they want their employees leaving by 9:00. The store on the opposite side of town will be getting all of my business (which are $50 minimum) from this point on. I almost never leave a review much less a negative one like this and I understand their line of thought, but that's the nature of the business their in.

Sammantha Wallace

Incompetent people who can’t read a receipt or make a sandwich then get mad when you have a food allergy and they messed up!!! WILL NEVER RETURN 💀 wish zero stars was a thing