Brian Corey Jr.

Great location. Specifically employee Ez, provides excellent customer service.

SaraJane Morano

The people who work there are like machines, especially from like 9-11am. They were short staffed and the cashier had jumped in to help with the orders coming through the app, and a full lobby. They were very professional and I appreciated how well they were able to handle the chaos...while also getting the orders correct. ❤️☕🍩☺️👍🏻

Jonathan Quinones

BY FAR THE WORSE EXPERIENCE IVE HAD YET AT A DUNKIN DONUTS 🍩 🙃. So this morning I had a 2 hrs drive for work. I was in a great mood until I sat and watched my latte sit before the expresso machine for 15 minutes while the staff giggled about their work place drama. Who's supposed to be working and who's got to cover because they called out. Blah blah blah so after watching the line 🙄 build from nobody to literally 15 people asking if they were out of coffee ☕️ because nobody behind the counter was doing anything else, I finally gave up because ten people who came in placed orders after me and got their stuff before me. I jumped back on line to ask for a refund and was asked if I was back for more 😆 lol. I replied NO I NEVER EVEN GOT WHAT I ORDERED THEN SHE SAID I THOUGHT SOMEONE ELSE FINISHED IT. I SAID NOPE I JUST WANT MY MONEY BACK AND THEN SHE SHE TRIED TO RUSH AND SCRAMBLE MY DRINK I SAID no and got my refund. I spend too much at dunkin it's time to get a latte machine.

Teri Davies

It was busy for the pleasant valley parade and these young adults kept the line going, their people skills, and getting the job done was on point. A kid spilled hot chocolate, mom let them know and left, the guy nicely thanked her and kept his cool and cleaned it and back behind the counter. Phenomenal crew. 12/2/23

Michael Piccione

Stop into Dunkin donuts before work to get my hot coffee. Employees are friendly but often notice app order are usually filled before in store purchases. At times the week can be upwards in 20 minutes for a cup of coffee. Most of the time it takes less than 5 minutes. Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pleasant Valley, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product

Vincent Spano

Fast, friendly, comfortable. If you like Dunkin' Donuts you'll like this one. I'm a fan of their dark roast coffee. No drive thru though.

Lesley Kieper-Rohan

Brought a friend for a treat. Had a peach sparkle?? Delicious, refreshing and tasty All a nice treat for a gentleman in Assisted Living. We may make it a weekly outing. Thanks

Kristyn Gessner

I love this Dunkin'. I've been going here for years and know the entire staff extremely well. They are all amiable and funny and they will make your order in a jiffy. The morning crew is well organized and fast, especially important when it comes to the crazy crowds that need their caffeine fix.. the evening crew is always nice and energetic (and keep the place clean) even if its right before closing. I highly recommend!

Comm Marine

People are always nice. Issue I have is they rarely mix/stir your iced coffee that, in my case has got cold foam on top, so I can't mix it. So you get a clump of sugar and creamer in the bottom and not incorporated into the drink. Part of the prep is mix/stir the coffee.

Jennifer d.

There is no drive thru which already makes this an inconvenient Dunkin, as well as it's difficult to get into. But we can walk there so free pass. There's one or two competent staff, most are pleasant. For the most part drinks are consistent. Our big issue is that they NEVER order enough donuts. Even on holidays or weekends. And I was a Dunkin manager for ten years. If you don't get there early you get nothing.