The Ridgewood Ale House
Bar · Ridgewood
Savor craft beer & local eats in Ridgewood's heart
Sobre The Ridgewood Ale House
Nestled in the heart of Ridgewood at 9853 Johnnycake Ridge Rd, our bar, The Ridgewood Ale House, offers a unique dining experience that seamlessly blends comfort with sophistication. Our journey began with a passion for craft beer and hearty meals, and we've grown to become a beloved local instituti...
Nestled in the heart of Ridgewood at 9853 Johnnycake Ridge Rd, our bar, The Ridgewood Ale House, offers a unique dining experience that seamlessly blends comfort with sophistication. Our journey began with a passion for craft beer and hearty meals, and we've grown to become a beloved local institution. We pride ourselves on offering diverse dining options, catering to every taste from classic pub fare to gourmet plates crafted from locally-sourced ingredients. With 4.6/5 stars based on 590 reviews, our commitment to quality is evident in every bite and sip. Whether you're enjoying a casual night out or celebrating a special occasion, we invite you to explore the rich flavors and inviting atmosphere that make The Ridgewood Ale House truly unique. Join us and discover why we're more than just a bar – we're your community gathering spot for great food, craft beers, and unforgettable memories.
Què diuen els clients de The Ridgewood Ale House
The Ridgewood Ale House is a popular spot known for its great food, drinks, and service. Customers rave about the atmosphere, especially the patio. Many highlight the weekly specials and friendly staff, with Mary and Bailey specifically mentioned for excellent service. Some experienced slow service or order issues.
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Tip: Ask for Mary or Bailey for excellent service. The patio is gorgeous in the summer. Check for weekly specials.
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Opinions de The Ridgewood Ale House Ridgewood
I reserved the party room to host a going away party for my 22 yo daughter. It was short notice but they were able to squeeze us in for a party of 40. Nick helped me decide on a menu for the event. Being Italian, I was worried there wasn't going to be enough food and kept stressing, wondering if I should order more. After being talked "off the ledge" by family 🤣 I actually had Nick delete a few extra items from the menu because I tend to go overboard. Now for the good stuff!! The food was so good, everybody raved about how delicious everything was. I wanted to take credit lol but all the credit goes to Ridgewood!! To top it off, I ordered the truffles dessert selection, can you say OMG!! They were literally to die for. They're homemade by one of the staff and they were phenomenal!! If you ever host an event catered at Ridgewood, don't forget the truffles, you and your guests won't be disappointed. From the minute we walked in to the moment we left (and even after with all the leftovers), Nick, Brian and their team were top notch!! I'm so happy they were able to accommodate us. And exceptionally pleased with the food, service and atmosphere. The only downfall was time went by quickly and we had to leave the party area with no room in the bar for all of us to hangout longer. Great job Ridgewood 👏 👍
This is my go to spot for girls night out or just if I want time to myself. Every staff member is friendly and knowledgeable of everything on the menu, but the bartender/manager Alese deserves the biggest shout out. She is always so welcoming and treats you as if you've been her best friend your entire life and always puts a smile on your face. We held a rehearsal dinner here and Alese handled all the drinks of our VERY thirsty crowd by herself. She also made the bride and groom their own signature drinks, which everyone loved! 12/10 recommend!
Food is absolutely amazing. Tacos are great, and the pizzas are absolutely killer. I will always go back, but the service is so slow. I love the servers, they're really nice, but it takes forever to catch someone's eye to get the meal going along or to get a check. So overall, great, just allow over an hour.
This place is the hidden gem of Mentor, Ohio. I drive past this strip on 84 all the time without even a thought, but my first encounter with Ridgewood was from the Taste of Mentor. I was hooked after that. Their signature dish is their short ribs and you I can promise you won’t be disappointed. Beef short ribs tacos with pico de gallo topping. Phenomenal. Even their pizza was amazing and I’m very picky with my food. Ridgewood, amazing job and you have a customer for life. I will be back.
Great experience, great service, David was our server, he was knowledgeable about the menu and the drinks. The food was omg so good, something you would expect from a restaurant downtown. We had the braised beef short rib and the blackened shrimp with Parmesan risotto. Both dishes where so good we will be back for sure.
Had a wonderful night at Ridgewood Kitchen! The atmosphere was awesome, the patio was beautiful. Great menu with a great variety! Our dinner was delicious. The staff was friendly and very attentive. Mary our waitress was wonderful! Highly Recommend!
We had an amazing experience at your restaurant. We had a reservation for a party of 19. We were very late because church ran over. Your staff was completely accommodating and welcoming. The food came out fast and everything was perfect! Madelyn our server was excellent!! Thank you again for hosting us, we will definitely be back!
Treated my mother to lunch here yesterday. Mom had the Roast beef sandwich with the house fries and loved it. I had the BYO burger medium rare with the house fries requesting extra crispy fries and both were served to perfection, I'm not a big french fry guy but these are really good. washed my burger down with a on tap Stella and was great to get it served in a pint Gold rimmed Stella glass. Service was excellent for our visit.
Super delicious food, and the atmosphere was just so relaxed. I had the quinoa bowl and it was so yummy! If it's warm outside, I would absolutely recommend going out to the patio.
I had the Mediterranean salad with Salmon. There was a big piece of Salmon on a beautiful salad. The salad was fabulous and it was topped off with chocolate cake for my birthday. The staff and owner were very welcoming and professional. I highly recommend this restaurant.
We had a rehearsal dinner for 40 people on Dec. 15th and it was by far the best decision!! The food was fantastic and they made separate plates for a couple people with severe food allergies. The service was outstanding, very efficient. I would highly recommend for any event!!
I had a birthday party for my mom , food was wonderful. The staff took care of all our needs. It was a pleasant experience working with Nick the manager. I highly recommend this restaurant.
I hosted a dinner for 11 followed by drinks with an additional 20 people this past Saturday. Let's start with the food, everything was delicious! Everyone was happy with what they ordered. Dishes included quesadillas, short ribs, chicken tenders, fish & chips, and the mushroom chicken...it was all yummy. The restaurant was busy, and the kitchen sent out a small loaf of bread to help tie over the kids. Finally, although we weren't planning to stay in the front room, it worked better for our group to stay there with the kids. The customer service was great. Nick and his staff made sure we were taken care of. I would highly recommend this restaurant for a delicious dinner or an event. They will be sure to take care of you.
The new ownership has done an amazing job with the rustic feel! We found out they used a lot of foundry pieces from Cleveland in the new design. Much brighter and more open than it used to be! We started with the truffle fries and they were ridiculously tasty. Then ordered the Mediterranean Salmon salad (which was perfectly seared) and it was the perfect amount. We will definitely go back in the summertime and sit on the patio and enjoy more great food!
Alese always make sure we are well taken care of! I love trying the special cocktails of the month. The truffle fries are a must have every time! The patio is awesome and the live music is awesome, can’t say enough good things!
Tacos and Tequila Thursdays. Come at happy hour and enjoy $1 off. Delicious food tastes. Tasted the crab cakes which were very good, nice sauce and presentation. We also enjoyed the short rib French fries for an appetizer. Main course I had the Ridgewood pasta, excellent. My friend had the salmon with he loved. All the food we had was exceptional. You won't be disappointed if you just want tacos and margaritas.
Its a little hidden in the corner or the shopping plaza and was little unsure when walking in because it did not stand out as a restaurant from outside but this place is outstanding. Went there with a friend, had some drinks, sides and pizza. Drinks were well poured and good quality and priced right, The Parmesan Risotto is just fantastic. The pizza is very good, and side salad had a great taste. Staff was very friendly and overall I found a nice little place to cozy up to some great food and drinks. I will be back!
Comfortable atmosphere, great service, outstanding food. My wife had the blackened shrimp and I had the short ribs. Both were incredible with their respective seasoned rissotos. My wife loved her cocktail and the draft selection was extensive. Would reccomend to anyone wanting to dine casually or formally.
Nice dinner, friendly staff, good value.
Great place! Great food, and great service! Good options for kids. Nachos are fantastic, best we've ever had. Pizza is delicious (crust, sauce, and quality toppings). They also have a nice variety of weekly specials. The vibe is warm and cozy. Staff and service are fantastic. We love this restaurant!
Our first time there tonight but not our last! The food is amazing and the owners are even better!! Get the short ribs or try the wild mushroom chicken, heck try anything there is no way to be disappointed! Nick was awesome and welcomed us to our new neighborhood with a bottle of house wine. Can't wait to go back!! Thanks Ridgewood Kitchen for making a Monday night dinner wonderful!!!
They got our bill wrong a couple of times, but other than that, it was fantastic! Fun place! Delicious pizzas and goat cheese fondue! Great libations & patio!
Awesome food, great service. My wife and I tried this for the first time since the Beach Club closed. Wow what a difference. The steak was the best steak I've had in years. Properly cooked, with a garlic butter and tomatoes. Fantastic. Beer prices are also fair, so I in turn ended up ordering more. We will be back!
I had never been there before. The food was excellent! My husband had the coconut shrimp and loved it. My daughter had the chicken avocado club sandwich and loved it. I had the Korean barbecue pulled pork and loved it. Later spoke with a friend who said it is her favorite restaurant! We will definitely be coming back!
Food was great, can’t wait to try the rest of the menu. The service was A+ Alisha the manager runs a great staff. The atmosphere was warm and comfortable. My experience will have me back on a regular basis.
Great place to meet with good friends and enjoy an excellent meal! Food was incredible and service matched. Wished I would have taken photos of meals, they all looked like they came from a gourmet food magazine!
Excellent food and fantastic service. One of my favorite places
Hosted an Engagement Party at Ridgewood this past Saturday. Everyone thought the food was great, and the kitchen and bar staff were helpful and warm. The space is really cool for any type of gathering and the Ridgewood team was very accommodating with my requests. Highly recommend you give them a try for a party or even lunch/dinner. They have a nice patio!
Ridgewood is the place you go where the servers legitimately care about your experience, the cooks legitimately care that your food is made right and tastes amazing, the owners legitimately care about providing quality atmosphere food and employees to serve you. Their pizza is amazing, their events are great, the atmosphere is homie and welcoming. They have a gorgeous patio and I recommend this restaurant to everyone in my life often. You cannot make a mistake going here.
My wife and I came in at 8 pm and there was a table on the patio, perfect! The short rib melt was not lacking in meat by any means and the shrimp risotto was good as well! As a retired chef I tend to be too damn picky but the wife and I loved it and will be back
Delightful restaurant for family dining. So happy we found this little gem 💎! The food was five star food at a reasonable price. Atmosphere was super chill and relaxing for a family get together. Appreciated the attention to gluten free needs for my family member!
Absolutely love this place! The food, cocktails, and service are always top notch! Our server, Taylor, recommended the apple harvest salad with salmon and it did not disappoint. The manager, Alese, made a delicious espresso martini and made sure our food was delivered promptly. Will be returning soon!
I have been wanting to try this restaurant and finally got a chance. Having been to most restaurants in the area, this food was amazing!!! Respect going to the kitchen, my goodness! We had the coconut shrimp appetizer and the lobster pizza as an app. Both were delicious. I didnt think I was going to enjoy the lobster pizza, but if we weren't sharing, I would've eaten it all. Prefect consistency and it didnt taste artificial. I worry about taste with seafood, especially crab and lobster, where they can ruin a flavor when artificial is used. The pizza was thin and perfect crisp. We also ordered the blackened shrimp entree and the wild mushroom chicken entree. I can't say enough great things. I'm not into spicy and the blackened shrimp had the slightest heat, it was pleasant and complemented the dish perfectly. Great beer choices as well as crafted cocktails and they had Friday night Lent food options. The music was flowing and the service was present. Anytime we needed something, there was no struggle to get our server. It got pretty jamming in there by 6/630pm. We are definitely going back. Do not let the location fool you and underwhelming outside view. It's beautiful inside and I've heard...it has a nice patio which im looking forward to seeing and experiencing. Thank you for a fantastic experience and thank you to the positive reviews that led us here.
Holy Cow! So late Monday night trying to go a non-chain restaurant. Great reviews so thought we would try. Upon walking in a couple was leaving and I asked what he had and mentioned the steak sandwich special. So wife had and it was so satisfying and big enough for lunch tomorrow as well. I had the rustic zucchini puttanesca and was probably the most flavorful non pasta dish I ever had. The flavors were amazing and portions again worth every penny. Looking forward to another visit soon! Great first impression!!! And the staff was top notch and friendly!
First time here. Sat at the bar and Danielle waited on us. Tried the pizza and it was great. Service and drinks were perfect. We will be back and try some other dishes. Give this place a try, you won't be disappointed!
My spouse and I come to this establishment often, because it's local , the food is always good and the service snd top notch!! The GM Allysa, what a LEADER!! She runs that place so professional and friendly. Her staff is very attentive and helpful! By far the best restaurant and General Manager in the area. (Concord,Mentor ) even east side She needs to be recognized of her service and professionalism . Being a business woman, I respect of what she's doing. When you're there you would appreciate everything around you. You go girl!! Keep up the good work! Alex the bartender is awesome as well! Very respectable and attentive. He makes sure everyone is being taken care of when Allysa is running the place. Them two make an excellent team!! Oh, they make great drinks !! Thank you for always a great service, food and time! Michaela & James
We wound up in Mentor and searched for a place to eat and decided on Ridgewood. As we pulled in, we were delighted at the realization we’d been there before. This establishment has a nice menu to choose from but definitely not so large that it’s overwhelming. Lots of specials, great beers for the lager lover in our party, and also a specialty cocktail menu which makes me and my mom really happy! This time I started off with a house salad and then their pizza and it was excellent! Crispy and soft crust was just wonderful. My mom and husband both ended up with fish and chips which they both loved. As someone who doesn’t like onions in any way, shape or form, I do notice almost everything on the menu comes with onions BUT, they’ve been quite accommodating for me both times we’ve been here and omitted the onions at my request. We really enjoyed our meals and all of us can’t wait to return!
I just want to say the two bartenders (Alex, Gabrielle) were amazing !! My bacon bleu salad was delicious & paired perfect with their Matua Sauvignon Blanc. Overall great experience <3
The food is delicious. The staff is friendly. Wonderful fun place.
Went there tonight with another couple. Food was most excellent. My friend is vegan and they were able to provide more then one choice for her. I had shrimp that was cooked to perfection. Husband had a great pizza and our other dinner ate his whole poor boy. Our waitress, Claire, provided excellent service and insight into the menu and beer selections. Happy with the new design of the restaurant and menu. Will be back.
Best Pizzas in Lake County, service is excellent. If you want short rib this is the place!
Definitely one of the Hidden Gems in the Concord area. I’ve been here twice now and plan on returning. Both menu items I’ve ordered have been delicious (HIGHLY RECOMMEND their signature burger!). Beyond that the drink selection is huge which is great! A bar that size ensures everyone will find something that they want or it gives you the opportunity to try something new as well. Definitely a place worth going to, and if that wasn’t enough... the servers are very friendly and personable but aren’t overbearing at the same time. In all, a place I am proud to have in our local restaurant circuit and am more than happy to recommend to a friend!
This will be the only place I order from in lake county! Have ordered multiple times, trying something different every time… just keeps getting better!
We got the cucumber salad appetizer and we loved it. My wife got the pizza and I got the steak frites special and it was absolutely delicious. The rosemary fries and cognac sauce were the perfect combo for the ribeye steak. Service was also good.
The patio is absolutely delightful. A complete surprise, as it's located in a strip mall. The food and service were wonderful!!
The truffle fries, fried green tomatoes, and portabella pizza were all absolutely amazing. And don't sleep on their creme brulee cheesecake! The atmosphere is super chill. It's a nice place to meet up with your besties and have a beer and a fry.
I organized a company event with Ridgewood Kitchen & Spirits and was very impressed with the entire process! The room was spacious and a great break from our everyday office. The food was absolutely delicious! We enjoyed an abundance of breakfast items beautifully displayed. We indulged in their amazing dishes for lunch and finished the day with an ample spread of gourmet goodies. The service was incredible! Our server was very attentive to our wants and accommodated all 18 of our guests with the friendliest attitude. I highly recommend Ridgewood for your next corporate or private event!
Excellent service, even when super busy. If you walk in to a massive group of people waiting to be seated- grab a seat at the bar. The food comes out quicker than any other restaurant and quality doesn't lack because of this. Service is always friendly and quick. Atmosphere is very laid back and the lights on the ceiling look really great. Highly recommend!
Great food and wonderful service. The deck is a great place to unwind and enjoy the weather. We were in town for the D3 baseball college world series and if we happen to return next year, we will definitely be coming here again. Highly recommend.
Best restaurant in town!!!! If you have not eaten here go right now! Beef short rib poutine is a must try. They also do the best pizza in the area. We always get goat cheese fondue for the sauce and top it with the short rib and cabernet onions. Make your next pizza night a Ridgewood pizza night!
Review for Ridgewood Kitchen – Concord, Ohio Ridgewood Kitchen is an absolute gem in Concord! The food is fresh, flavorful, and clearly made with care. The atmosphere is cozy yet modern, and the staff is friendly and attentive. Whether you're stopping in for brunch, lunch, or dinner, you're in for a delicious meal and great service. I highly recommend it to anyone looking for a top-notch dining experience in the area.
Excellent atmosphere and a very warm and welcoming environment. Have not had the opportunity to try the food yet but I'm looking forward on my next visit. My understanding is that they slow roast their meat over a multiple hour period in a smoker and I am super excited to try it.
To all my Ohio friends I highly recommend the Ridgewood for your dining and social pleasures! Great food and a very friendly accommodating staff!
Great little spot in concord plaza. When you’re on the patio, you feel like you’re in a different place all together. Very good atmosphere and vibes. The food is amazing and the service is always good. If you are looking for a nice quaint patio with good food and good service this is the place to go.
My wife and I decided to try Ridgewood for our anniversary date night. It was our first time dining there and had heard a lot of good things. We sat on the patio which was a total vibe ("totally cute" is how my wife described it). While we waited for our table we ordered a drink at the patio bar. I didn't catch his name but the bartender there was very friendly and engaging. At our table our server was kind and knowledgable about the menu. We ordered the crab cakes as a starter and those were a 10/10 and made with real crab. I ordered the short ribs which essentially melted in my mouth and was packed with flavor. My wife ordered the mahi sandwich with brussels on the side which were amazing-especially the brussels. We joked that one of us needs to get a job there for a day to find out how they get them so crispy lol. In short, this place is a hidden gem, the food was fantastic, the staff was great, and we will most certainly be coming back in the future!
We had a private birthday party in their room for ~35 people. Chris the Manager was very easy to work with on a menu, accommodations, and his communication was prompt. We had Cory as our go-to person who brought drinks and whatever we needed. He is a nice young man. We recommend Ridgewood for small parties or general dining and hope to be back soon. Thank you Chris & Cory!
Their seasonal Irish menu (for St. Patty's) was so good. Especially the Rueben egg rolls. The Ridgewood burger was great.
Ridgewood Kitchen & Spirits are one of our favorite restaurants! The food is consistently great. The staff is awesome. We had an especially great server tonight named Bailey! She was sweet, and attentive and not intrusive. She did not miss a beat! Would highly reccomend! Thank you Ridgewood and Bailey for a great evening!
Food is always amazing and cooked to perfection, drinks are delicious, and the staff are personable and nice! My mom and I come here regularly and are always greeted with a warm welcome. The patio is gorgeous in the summer. By far my favorite restaurant in the Painesville/Mentor area!
I ordered pickup and the food was absolutely delicious! The burgers were incredible and the fries were just as good. The atmosphere inside was warm and inviting - I loved the dangling lights from the ceiling, such a nice touch! The hostesses were also so kind and welcoming. We’ll definitely be back soon to dine in!
A pleasant new option for us. Tucked into a small strip plaza this was a good experience. The service was very good. Alana took good care of us. The food was delicious and the servings generous without being overwhelming. We ate on the outdoor patio which was very nice but indoors looked nicely done as well. Very nice beer and whiskey selection too. We will be back!
Had brunch here while waiting for our car to be serviced. The food was delicious! I ordered from the daily special menu and got the Baha Mahi Sandwhich with garlic chive yukon potatoes on the side. It was raining so unfortunately, the patio was a no-go, but inside is cute as well. I didn't get our servers name but she was wonderful!
Our sister-in-law and her soon-to-be husband took us here for dinner tonight. The food was outstanding, and so were the cocktails. My husband never expected to have lobster pizza for dinner in Ohio. My shrimp and risotto dish was also amazing. Our cocktails were creative and delicious. Also, our server was wonderful. I feel terrible because it was a little loud, and I didn't catch her name, but she is originally from Huntington Beach, CA (in case management is reading and can acknowledge her). She was so attentive, had great suggestions, and was so nice. This was such a great dining experience. I'm hoping we can come back one more time before we leave on Sunday.
This was the first time we at Ridgewood and we loved it. It was very busy but we must have timed it perfectly, because we were seated immediately. The service was fast and friendly. The atmosphere is bar-like with a very long bar. They were playing a Guardians game. It appears they have live music some night, but not when we were there. The portobello burger was excellent. We'll definitely be back.
This is a really cute place. I love the live edge bar inside. The patio is really nice. The tree going through it reminds me of Key West. There was nice music on the patio when we were there. We only got an appetizer and drinks when we came. I don't recommend the wings. They came without sauce and the flavor of the smoked wing wasn't very good. At the time wings are done, youu might as well just toss them in the sauce and save people the hassle of trying to dip their wings into a tiny plastic cup of sauce. I would come back and give some of the other food a try. We were with a large group and they seemed to like their food.
Beautiful back patio , food was delicious , service was not the best. Would return due to the food was full of flavor and the patio is very nice !
Great pizzas and solid tap list. Pretty back patio. They have a lot of other foods but I never get past the Porky Pig pizza. Prices are reasonable. In the winter this place will be crowded without the patio. Make sure you get the name of your server and don't be afraid to yell his or her name if you need service, like most places they are short staffed and the servers are BUSY.
Beautiful place inside and outside. Food was great. Definitely recommend! Had the spicy chicken fella sandwich with fries yum!😋 Only downside was we didn't get served right away when we got outside to the back patio part then we had to go back inside and sit in a booth to get served by the male bartender he was nice and cool.
Loveley place to lunch with the ladies. Nice covered outdoor patio. Good food. Great service. We had a cocktail and wine. I had the crab cakes and a summer salad. My friends had wings, short rib melt, Mediterranean salad and mac and cheese. Everyone enjoyed the food and atmosphere. Prices were a bit high but all in all, a nice spot for lunch.
This was my first time at this location. My cousin and his girlfriend eat her regularly and they raved about the place so they wanted me to give it a try. I don't remember the name of the dish that I took the photo of but it's their specialty with beef and a homemade sauce with a side of mac and cheese. I only gave the food 4 out of 5 stars because when my platter came out the temperature of the food itself was not hot it was lukewarm at best and I had to get another order. They were happy to redo the plate for me and they did take something off the bill to be fair. They also had a live band for those who enjoy that sort of thing. To me the band was a bit too much noise because the place was packed but that's just one person's opinion. After I got the second plate of food and had a chance to taste it it wasn't too bad but I don't think I'd go back just for the food again.
We met friends here for the 1st time. Our first impressions weren't great, but the experience turned out to be a good one, overall. The service at the door was a bit cold and uninviting, but we only waited a few minutes for a table. The waitress was efficient but not especially friendly. I can let that slide because the beer flight was a nice treat. A very nice selection for a reasonable price point. The burgers were DELISH and perfectly cooked, no doubt. If we are in the area for some random reason and feel hungry, it would definitely be worth a trip. We won't make a special trip, but if you're in the neighborhood, it's for sure worth a shot.
Was disappointed as this was our first time going and my B-day. They were out of a lot of things on the menu. The fries and risotto needed more seasoning. Very bland. And presentation of Poutine Fries had a lot to be desired. The Spare Rib Sandwich my SO ordered was delicious. My Mushroom Chicken was alright. I don't feel that it was worth the money.
Service was very good. Waiter was extremely attentive to my wife, my 101 year old mother, and me. Salmon and risotto were good, but the Jaeger schnitzel was overcooked, and my wife's pasta and shrimp were soaking in butter and the shrimp was overcooked. No real desire for a return visit.
I was really looking forward to having lunch here with my Aunt. It was a beautiful, warm day so we sat outside on the lovely patio which was nicely decorated and the tables were spaced a nice distance apart. You have to walk through the restaurant to get to the patio in the back. My Aunt was concerned about bees around the flowers hanging on the walls, which had been a problem from a previous visit she had and she selected a table away from those but I didn't witness a table close by having that issue. We placed our beverage order, water and ice tea which came promptly but no sugar was provided and I had to request it as we looked over the menu. During this time a group on 4 women were also having lunch, loudly. One in particular had an ear splitting laugh, which she let loose with frequently. I'm all for ladies having a good time but when the whole restaurant stops and starts shooting dirty looks at your table because you're ruining the whole atmosphere for everyone else, have just a little consideration for others, Please!! Management really should have stepped in. It was that bad. Meanwhile, placing our orders, I got the lobster pizza but with red sauce, excellent! and also my sugar finally arrived but my tea was now warm because the ice was melted. My Aunt, however, ordered the fish which was so overcooked I felt sorry the poor thing had sacrificed itself in the 1st place. The cackling from the table was still going on and I was getting a killer headache, she was that loud, bursting into my brain like a gunshot what seemed like every 30 seconds. I do believe even the wait staff was hiding at this point because they had dropped off the standard take home containers and disappeared. No refills on beverages were offered. I desperately wanted my bill, a real pizza box for my leftovers and to get out. As we waited in the hot sun for our waitress, my Aunt said "maybe we should have eaten inside"? I told her I don't think that would have helped her poor fish 1 bit. I believe 1 bad customer and 1 overcooked fish may have tainted our experience so I will try again and up my review.
Went out for date night on a semi-busy evening. The food was decent and appropriately priced, though both my wife and my entrees had portions that didn’t complement the dish. Service was poor. Server did the absolute bare minimum and primarily relied on kitchen staff. Drinks were never refilled nor asked to be and then she disappeared for 20+ minutes when we waited for the check. The kitchen staff brought out all the food. The impersonal electronic payment devices had all tip options set above 20%, which was a slap in the face for such poor service.
Placed an online order to avoid the in person wait..said pickup in 20 minutes, come to realize after I picked it up that they texted me it was ready like 1 minute after I placed my order. There's no way I would've ordered it had I thought a $20 plate would be packaged to go for 20 minutes before I got to it. I only gave them 3 stars because the first time I ordered this dish in person, it was really good. I would avoid the takeout though as it seems to be too inconsistent to know what you'll get. The food went in the trash, and the hype I had is gone. Also hard to pickup an order quickly.
Been coming here for years, but never left a review. The food is great. When the Railroader pizza is in the menu, it’s one of the best pizzas in town. However, although my buddy, my wife, and myself have come here so many times that it’s one of our regular spots, we are never treated like regulars by the current staff. If you go somewhere often enough, it’s nice if the staff acknowledges that they’ve seen you numerous times before. Previous staff, yes. Current staff isn’t friendly enough to welcome us back in and ask how we’ve been. In summary: food, great; current staff, not so much.
I've tried going here a few times. Each time the food is very subpar, nothing special. Servers are nice, but service is always slow. Not worth your money/time.
With the high ratings I was excited to eat here, I saw 10 smoked wings on the menu and was served 7..didn't say anything..some people have changed to weight over the years so 2 dollars a ding a here what a deal..if only they were hot..these were Luke warm at the most and the truffle fries were just dull however the worst part was service..never checked on, didn't bring a side of ranch as requested at ordering, didn't offer a refill or to go cup..didn't smile..just pathetic performance from everyone in staffing.
Was very disappointed in the small amount of food received in our takeout order this evening. Portions did not match the price we paid. Piece of salmon was very small for a dish that featured that item. The short ribs order came in a small container...looked like a kid's meal. I'm trying to support local restaurants, but I won't be going back here.
I was very disappointed in the kitchen management and had a chance to see the kitchen.you can tell they don't clean it often and alot of food sitting out not to temp but yet being served.i highly suggest another restaurant or until the health department has a chance to make sure they address alot of food safety concerns
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9853 Johnnycake Ridge Rd, Mentor, OH 44060
Ridgewood, NY 44060
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