Jessica Medina

Only gave this place 3 stars because the taste of food is good and I like it enough to come back for more however 😑 their customer service is lacking and their speed of service 👎Had to wait 20 mins for my meal deal which consists of a sandwich drink and donut or chips. This place gets CROWDED because people wait inside for their orders so not only do you have a line for people waiting to order but also for the people who are waiting for their food. And let's not forget the 6ft rule and covid, well let's just say ain't nobody care about those guidelines here 😤😑 me and by bf choose to wait outside for our food however this place doesn't have a speaker outside to call out order numbers so we are constantly poking our heads in to see if our number has been called. Parking sucks here, there are 3 spaces and 1 handicap in the front of the store and 4 spaces in the back of the store. I personally rather go park across the street and walk then have to deal with the horrible parking and exiting out of there since there is always traffic trying to get out of here. The staff and even the manager aren't friendly, no smiles, just "what can I get you?" 😐 If it wasn't for their meal deal special I wouldn't come here at all.

Adrian S

I walked in, tables were dirty I had to ask to for mine to be clean and they didn’t do a complete wipe down. My ham and cheese is currently messing up my stomach, orange juice was good. They seem cordial, but at least keep the tables clean and check the expiration dates on the food. My first and last time coming here

Horrible service with the homeless ! I understand they can be a lot don't get me wrong but this man wasn't doing anything to them ! They are the type of "senoras" if you work with them they will gossip ! They need to work on their service and clean the coffee pots ! Coffee tasted burnt!

This place needs to close down asap. All the employees are rude especially the tall guy with the glasses. They literally had people waiting around for nothing, like what is the point of placing an order. I waited 30 mins for a bagel!!!!! The place is very unsanitary, floors are sticky flies landing on the food. Wouldn't recommend to anyone.

Terrible , been coming here for many years never had this issue until right now. The lady’s told us to wait i had no issue until they had an order for one sandwich and both lady’s are doing the one sandwich, talking, giggling. Asked again when will it be my turn to order had me wait 15 mins or more , gave me attitude telling me to wait one more second i have been waiting for 15 how much longer maam ?? and whole time they’re working on the same order. You guys need to figure this out terrible customer service

Corina Garcia

I usually come for iced coffee, but it's never ever made the same way. Not worth the money. Staff was rude when I let them know the coffee didn't taste right.

Olivier Araya

I bout 6 donuts and they charged me 12, I ask fotr my money back at the store and after a month they still have not refounded. I went back to the store so they could give me 6 donunts instead of the money back but they denied to do so. I think I will have to file a law suit to the chain.

Bre Maldonado

There needs to be some kind of system in place where customers order on one end of the building and get their food from the other side, or something. You can't step foot into the place, there is 1 tiny walkway and PILES of people. It is not even worth trying to get service, either, as there are so many other people in the way that you can't even figure out what on the menu there is to try. 0/10, I hate places like this, so overly crowded and small that you can't even get into the place. Put in a better ordering system so other people can get in, not only CROWDS.

Angiee.c.s

Service sucks me and my mom where picking up an order and we asked for a cup of water the woman working behind the counter says to us oh you can buy a water bottle or that she can ring us up for tap water and that it’s not good it’s from them she stoped talking I was tempted to ask well what do you mean it’s not good is it toilet water regardless we just left and decided we can go buy water from somewhere else

randa beckham

Absolutely rude service from the lady in the back making my food. She got upset because I changed which bagel I wanted How to make this huge sigh that I said never mind. I don’t need to change it if you guys have already started it and the guy in the front said no she’s just cranky because we get Busy in the morning. Don’t get busy doesn’t mean we have to be rude to people!

alvin jacob

Extremely disappointed second time I've ordered thru uber donuts never come correct even if you try and order them individually sad won't be a returning customer i orders 5 chocolate on chocolate this what was delivered

Jonny Castillo

The employees are unsatisfactory. One dumped mop water in front of the entrance. I was in flip flops. Why would i want to walk through a puddle to gain entrance to your store? Then i let one of their other employees know about it and he didn’t reply. Extremely rude. I ask the worker cleaning the windows, what flavor one of their donuts were, he didn’t know English. Now im all for immigration and helping humans gain a better life, but you should at least know how to get by at your job. This visit was my first and last. I will never be coming back here again.

Raul Veliz

I asked for chorizo burrito and got this. Like bruh what is this ?? Didn’t even taste like meat or anything. My girlfriend got the bagel version and her bagel had mold. Don’t come here, especially on a busy morning because they will get your order wrong.