El Pollo Loco
Mexican · San Antonio
Sobre El Pollo Loco
En El Pollo Loco, te damos la bienvenida a un rincón de México en San Antonio, donde el sabor auténtico se encuentra con la tradición. Nuestra especialidad es el pollo a la parrilla, marinado y cocinado a fuego lento para ofrecerte una experiencia única y deliciosa. Ven a disfrutar de nuestros clási...
En El Pollo Loco, te damos la bienvenida a un rincón de México en San Antonio, donde el sabor auténtico se encuentra con la tradición. Nuestra especialidad es el pollo a la parrilla, marinado y cocinado a fuego lento para ofrecerte una experiencia única y deliciosa. Ven a disfrutar de nuestros clásicos mexicanos, preparados con ingredientes frescos y el cariño de siempre.
Què diuen els clients de El Pollo Loco
El Pollo Loco in San Antonio receives mixed reviews. Many customers praise the friendly staff and delicious food, especially the chicken. However, some report inconsistent pricing, cleanliness issues, and occasional shortages of items.
Plats populars
Ideal per a
Tip: If dining in, be prepared to potentially clean your own table. Drive-thru is often mentioned as friendly and efficient.
Services
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Preguntes freqüents sobre El Pollo Loco
Opinions de El Pollo Loco San Antonio
Everytime I go I leave so content. The food here is delicious. I have been coming here for the past 4 years and never once have I been disappointed. The beef nachos are my favorite, but my current favorite that (I can't believe I never ordered before) is the Surf N Turf burrito. The perfect combination of shrimp and beef. The sauce that it comes with is MADE for this burrito. Their fish tacos are amazing as well. Only thing I will say I feel like the tortillas could be better but the fish and sauce makes up for it. Absolutely my favorite place to go to lunch.
My wife and I decided to check out Sabores Cali-Baja Mexican Grill for lunch today and it did not disappoint let me tell you! They have an amazing salsa bar that consists of 4 different salsa's of varying heat levels and different tastes. Their Verde sauce was mild heat but full of flavor, it was my wife's favorite as she doesn't do heat well. The Roasted was great as well and it's mild. It's black from the char of roasting the ingredients and you can taste that flavor, so so good. The next is their salsa Picasa, and it's spicy, it was my favorite. The flavors mixed withjust the right amount of heat made it perfect in my opinion. Finally is the salsa Roja and they label it very spicy. It is really flavorful, but it was too spicy for it to be enjoyable for use throughout my meal. Besides the salsa they have a cilantro and onion mix, of course, they also have various onion and pepper options. We decided to get three entrees because we wanted to try their street corn bowl besides our main entrees. The Street Corn Bowl consists of: Mexican Rice, Black Beans, Cabbage, corn, special sauce, avocado slices, Tajin & cheese. It was delicious and the cabbage was surprisingly really good in the dish, I liked the texture it gave it alot. I got the Surf N Turf Burrito: Shrimp & Steak, lime rice, guacamole, chipotle sauce, toasted cheese, guacamole, pico de gallo, cilantro and onions and it was huge, I also got a side of black beans. I'm a big eater and didn't finish it after having eaten half of the Street Corn Bowl. The steak in it was so tender and well seasoned, and the shrimp were delicious. They gave you a generous amount of meat as well. In my opinion one of the better burritos I've had. My wife ordered the $11 lunch special Cali Shrimp Bowl that came with a drink.Cali Shrimp Bowl: Shrimp, Lime rice, black beans, guacamole, pico de gallo, chipotle dressing, lettuce and roasted salsa. She loved it and I sampled it and really liked it as well. The service was fantastic they came over and checked on us a few times during our meal, which was nice of them because it's not a formal style restaurant. Think walk up to counter order and go sit down and you're on track. The restaurant was very clean and it had it's own little ambiance of a Baja style walk-in. After everything was said and done we paid $39.81 and that was after a $5.19 tip, so the prices are definitely reasonable. If your looking for really good Baja style Mexican definitely check it out. It's on the corner of Babcock and Snowden at 2414 Babcock suite #100.
Walked in and noticed the place was very clean and well lit. Ordered at the counter the Trio plate with rice and beans. Order was delivered to my table with extra hot sauce in bottles. The tacos were plump fully loaded and the taste was amazingly delicious. The rice and beans were authentic and also tasty. Service was super as I think the owner stopped by to check in on me several times. I very much enjoyed dining here. 👍
We ordered the California burrito with the fries and queso and OMG it is delicious!!!! Our first time here. Will be back. We came on taco Tuesday and they have $3.50 tacos. So glad we tried this place. Saw it on Facebook.
Food amazing here I always get their Baja shrimp tacos so delicious and crunchy!! Their birria cheese tacos are good too!
Perfect example of “don’t judge a book by its cover”. The food didn’t look very appetizing, but coming from someone who had been to plenty of Mexican restaurants in South Texas and Mexico it was very very good. The rice has a great flavor, and the meat was very fresh. The workers seemed very nice as well. I would definitely recommend.
Very good! There are two pieces of meat with fat, and I prefer leaner options, but I took it out and didn't complain. My family enjoyed the chicken nachos and fish tacos, and everything was so good!
The food here is fresh and amazing, it's well seasoned and reminds me of home in California. The service is also top tier, my wife wanted me to try it and I was not disappointed. It's conveniently located next to the VA so I will likely be back pretty regularly. They also have a salsa bar the "extra spicy" is my favorite (although extra spicy is a stretch) it definitely had my nose dripping slightly but nothing extreme just a really nice heat.
Today I had the BEST grilled chicken tacos ever! The chicken was so delicious! It was pollo al carbon style and it was absolutely the best! I will definitely come back! Also, the place is beautiful, clean and the staff is friendly! 10/10
Delicious, Delicious, Delicious ... I definitely enjoyed the Baja Tacos today... I recommend everyone to eat here.
A Hidden Gem of Authentic Flavor – Sabores Cali-Baja Mexican Grill From the moment I walked into Sabores Cali-Baja Mexican Grill, I knew I had discovered something special. The atmosphere radiates authenticity—vibrant, warm, and welcoming, just like a true Cali-Baja experience. The aroma of freshly made tortillas and sizzling spices instantly transports you to the heart of Mexico, with a splash of that breezy California twist. Every bite here tells a story. The food is nothing short of exceptional—fresh ingredients, rich flavors, and a depth of authenticity you don’t find every day. From the perfectly grilled carne asada to the zesty seafood tacos that taste like the ocean kissed them with lime, Sabores delivers a culinary experience that feels like home… even if you didn’t grow up in Baja. What truly sets this place apart is the passion behind every dish. You can feel the love and pride poured into the cooking—it's more than just a meal, it's a celebration of culture. I absolutely love this place and will definitely be coming back. If you're looking for real, flavorful, soul-satisfying Mexican food in an atmosphere that feels like a warm embrace, Sabores Cali-Baja Mexican Grill is it. Highly recommended!
Food was tasty and the wait service was friendly! The place was clean and there was plenty of parking. A nice stop after a day at Six Flags. We'll definitely come back when we're in the area!
Be careful! I ordered 3 different seafood tacos. Grilled fish taco, Baja fish taco and Baja shrimp taco. Each one was fantastic! Fresh ingredients, nice sauce, perfectly cooked! Be careful, you may have the urge to come here every day!
Great little place. Very eclectic menu. Not your average Tex-Mex. Everything was really great. The young lady the counter was exceptionally friendly. You just walk in you place your order and then you just sit down and wait for your food. We noticed a lot of pick up to-go orders. This friend and I thoroughly enjoyed our meal and said we would be back
Our table had fish tacos, a cali bowl, & a quesadilla. Everything was absolutely delicious. We will definitely be back!
The food tasted very good. The staff was polite and the they served us quickly. The restroom was clean and so was the restaurant.
Why?! Why did it take me so long to try this place?! I’ve lived around the corner from here and have driven by countless times swaying “hmm, I want to try that place”. FINALLY, we decided to stop by one evening, and OMG, I didn’t know what we’ve been missing out on! It’s comfortable inside, not big but not tiny either. It’s very beach themed, so there’s a very island vibe to it. You walk up and order your food and then they bring it to your table. I got the surf and turf burrito and it was fat with big pieces of shrimp and steak in it. The flavors were awesome 🤤 they don’t skimp on ingredients and everything worked well together. We also got the asada nachos which was a huge serving and also hit all the right flavor points. My son got chicken nuggets with chips and a churro, and my wife got fish tacos. Oh yeah! I also got the elotes, and let me tell you… yes. Just yes. I’ve been getting it from some other restaurants lately and have been disappointed, but this was perfect. Everything was fresh, delicious, and generously portioned. They had a really nice salsa bar also. Overall, I didnt have high or low expectations, but it certainly exceeded anything I thought. Go here. When you have time, whether it’s lunch, dinner, you need to pay this place a visit. Fresh ingredients and food, nice staff, just a fantastic experience. I heard another lady giving the owner or manager compliments about the food also. Try it when you get a chance!
For real Baja flavors, you have to come here! Definitely one of the best restaurants in San Antonio! I do recommend the surf and turf tacos for sure. And yes, the portion sizes are much bigger than I expected though. Check out the video.
Ever since I left Cali, I've always missed this kind of food. If you want the true taste of the Baja California peninsula in Mexico, this is the place, with the best fish tacos. You should also try the salmon tacos; they're delicious. And don't forget to try one of my favorite chipotle salsas. So if you live near San Antonio, TX, stop searching and come to this place to enjoy this tasty food.
The employees here have good vibes which makes the atmosphere feel cozy, and they are friendly. The food is delicious and authentic. The salsa bar station has a variety of almost anything with chile 🥵 sabroso.😋 Thenbkack beans with the lime rice was OMG 😳 rico, hot corn tortillas tacos with chicken and fresh vegetables with pico de gallo and guacamole 🥑.
Drive thru was so friendly, she was taking orders very welcoming, I love it! Fresh food and they got it right!
The original Pollo bowl combo with the chips is my go to I will sometimes get the Al carbon tacos or something like that but mostly this bowl I add some extra pico that lovely green salsa and some jalapenos 🤤🤤🤤soooo good the chips are also really tasty sometimes I get my combo shoot right next door to TC and get the queso bowl and I'm all set for the meal. I'm always in and out here and rarely have an issue outside of the occasional misunderstanding due to accents in the drive thru.
Was craving the chicken carbone tacos and have bought them many a time before Covid hit Loved them! sooo been a good min since bought them cuz they doubled in price last i went to buy em and I gotta buy alot to feed my fam, So I Went thru drive thru and 2 of the order takers couldnt understand English!? Im sooo serious had to go to window to find out price of 1 carbone taco BUT she still didnt understand the simple ? I was asking in ENGLISH whats that about Pollo Loco!? so aggravating smh but NO lie she couldnt answer me in English 🤷♀️🤯 so she asked sumone else what I was saying and wrote on paper her answer🤣🤣🤣 u cant make this up man and 1 taco was 3.09! I said WOW cuz these are little like street tacos that used to be 1.00 each, so she then said But I could get 3 for 4.00!?🤔🤣 I immediately ordered 12 and got my 12 tacos for 12.99 the FAIR pre covid price hahaha Im not mad and sho enjoyed those Cheap Tacos even more🤣😋 Thanks El Pollo Loco for hiring a non English speaking person in our English speaking country WORKS FOR ME and Im sure every other customer ur employees couldnt communicate with and gave us our food and the price it should BE, Ill be back🤗
Can’t express enough how kind the staff at this Pollo Loco is. Despite some customers being very rude, including one woman who was yelling because they ran out of certain items, the team remained composed. It's important to recognize that they're doing their best under challenging circumstances. If you're feeling frustrated, perhaps consider making a sandwich at home instead of yelling at those working hard to serve you. Great job, everyone! Thank you for consistently providing quality service and maintaining such a positive attitude, even on tough days like today. Sincerely, A happy costumer who appreciates what you do.
I’ll start by saying I’ve reviewed almost 200 places and this man here has blown me away with his customer service. Clarence went above and beyond to help every customer that walked in there. He even greeted his Spanish speakers in their language to help them feel welcomed. Truly the best service. Food was good. Place gets packed fast. They could use more people like Clarence to staff the place. Waits a little long. But I will definitely come back due to truly exceptional service.
Food is delicious! staff is courteous, the place is clean and quiet. Highly recommended
Food is delicious! Staff is courteous, the place is clean and quiet. Highly recommended
I don't understand the low ratings for EPL. Their chicken is one of the healthiest in San Antonio. Has help me through my weight loss journey when I don't want to cook. Imagine a FF restaurant that…
All the food was amazing and the staff was great on their service with smiling faces . \nreturning back really really soon.
The food was delicious! We ordered a kids meal with chicken legs and rice and chips, a chicken avocado burrito and a chicken avocado taco. \nThe chicken had yummy crispy skin and moist chicken meat…
Good attention and all the food was very good for me, we loved it. I totally recommend the place for any occasion
Good attention and all the food was very good for me, we loved it. I totally recommend the place for any occasion
I received excellent service there, i am sure the staff consists of all new employees. They seem to be team players and work extremely hard, they have excellent leadership there. The atmosphere is…
I received excellent service there, i am sure the staff consists of all new employees. They seem to be team players and work extremely hard, they have excellent leadership there. The atmospher…
Food was good and we were happy to be able to find this one . It has been awhile since we were ata one so this was a good find
I Took the wife to el pollo loco on San Pedro in San Antonio trying to impress her. The chicken at el pollo loco was once our favorite. Today, the place was dirty and it appears that they are still…
I Took the wife to el pollo loco on San Pedro in San Antonio trying to impress her. The chicken at el pollo loco was once our favorite. Today, the place was dirty and it appears that they are sti…
2 of my crispy tacos were burnt, there cabron taco had grisle in it and the dark meat was thickly chopped. The drive thru staff was kind. The prices were compatible.
3rd time I go on a Tuesday and get a different price from when i went the first time and have ordered the same tacos and drink all 3 times. I tried to place an order online but the app was slower t…
3rd time I go on a Tuesday and get a different price from when i went the first time and have ordered the same tacos and drink all 3 times. I tried to place an order online but the app was slower t…
3rd time I go on a Tuesday and get a different price from when i went the first time and have ordered the same tacos and drink all 3 times. I tried to place an order online but the app was slower t…
I went the drive thru for lunch today. The service was fast as I was the only person in the drive thru. I ordered the creamy chipotle chicken quesadillas. They were okay. I mean it tasted like fast…
I went the drive thru for lunch today. The service was fast as I was the only person in the drive thru. I ordered the creamy chipotle chicken quesadillas. They were okay. I mean it tasted like fast…
Total waste of time. My husband and I went to El Pollo Loco in LA when we were there and loved it, so when I booked a trip to San Antonio and found out they many locations, I put coming here on my itinerary.....big mistake. My daughter and I ordered a large side of Mac and cheese to split. It was delicious in LA, but not at all here. The noodles were so overcooked, they had no texture whatsoever. They had to have been booked for 30 minutes or longer. I ordered the chicken burrito with guac. There was literally less than a TEAspoon of guac on the burrito, which was a shame. The burrito really needed the acidity to balance the other heavy flavors out. All I could taste was the reddish colored sauce, and it wasn't that good. My daughter ordered the chicken burrito with queso on it. She hated it. She said the chicken had 0 flavor and there were far too many beans on the burrito. She said the beans were all she could taste The shining star of our visit was the diet coke from the soda machine and the chips. Won't be back.
That's funny! I wasn't satisfied with my experience! No I guess not. I ordered items on your website that were not ready for pick up by the agreed time and your restaurant wanted amother HOUR to cook…
Worst drive through experience it was horrible. Took about 15 minutes to get my food, the people constantly giving attitude for no reason, food was cold!!!
Worst drive through experience it was horrible. Took about 15 minutes to get my food, the people constantly giving attitude for no reason, food was cold!!!
August 13th, 7pm cst the 2 drive through women, black and hispanic, are Pocketing money from customers. They got very upset when we said yes to them asking if we wanted our change back, once they g…
When I got there around 7pm they said they were out of chicken and it would be an hour wait.. poor management of product. And this was a drive thru visit .. other than that the drive - thru person …
Rude employers and low quality food is the best way to describe my experience. I placed an order online for pick up this evening. I ordered a tostada salad that came with black avocados, no cilantr…
Haven't been there in years, stop to get a taco. It was horrible, and I got sick within a few hours. The tacos where greasy and wet, and not tasty.
Came in for lunch just before 1PM and order a 12 piece family meal mixed. Chicken pieces were very small and the chicken did not look to be fresh. It was cold and hard like if it was chicken from the day before and it was reheated. Would not recommend...
Manager vocally said our order is not a priority and had us wait outside for 20 minutes for a 6 piece. Reality it took 50+ minutes to NOT get our order with the employees acting confused themselves. To be honest I'm not sure what has happened within the past months but the people working at this restaurant at very unprofessional. We asked for a refund and went elsewhere. Bad experience.
Got here at 7:15 ordered in the drive thru didn’t leave until 8pm. Was told that our 8 piece leg and thigh would take 10-15 min as we placed the order. Waited 5-10 min in the drive thru line then told us at the window we had to wait 10-15 min again. Sat in the parking lot till 8pm had to call to get them to bring out our order which means they forgot. Noticed tons of reviews dealing with similar issues and the “owner” replies with we’re sorry about your experience please go to our website so we can rectify the issue… why not just rectify the issue immediately? To the owner don’t worry about replying we don’t care to rectify the issue we just know to not come back.
We live in Austin, but went to San Antonio Zoo on Saturday last month. After the zoo my wife, my baby girl and I were starving, so we went to this location, I paid for the 12 pieces combo and sat down waiting for our meal to be ready. Minutes went by until we saw a couple clients went to the counter asking for they’re meals. Almost an hour had gone by already. It turned out chickens were still cooking, but at the moment of paying no one told us it would take a while or asked us if we were willing to wait that long. I ended up cancelling the order and we went to eat somewhere else. The staff were really nice all the time, it’s just the lack of clear communication what upset everyone there that day
August 13th, 7pm cst the 2 drive through women, black and hispanic, are Pocketing Money from customers. They got very upset when we said yes to them asking if we wanted our change back, once they gave us our change they took off their headsets walked to the back and never came back. Took 10 minutes for a hispanic male with glasses to come ask for a receipt while the women continued looking and laughing from the back. They all need to be seperated to other locations or fired .. I wouldn't have gotten a receipt if they kept my change and the guy was there the whole time so ultimately didnt have to show the receipt for the food, since we were the only car waiting.. They really trying to steal from consumers. All three standing there not wanting to work. No words said, but actions always speak louder.
Most mismanaged restaurants I've ever seen. The place is a mess, salsa look gross. Majority of sodas were not working, there wee no lids for the cups.. the lady taking orders had fake hair almost to the ground... how is that not a code violation? Never ever again
Horrible tortilla-wrapped slop: I ordered a chicken guacamole burrito. I was confused because what they handed me was flacid—like a stretched out water balloon. The first third of the "burrito" was just a tough-to-chew tortilla. When I got to the filling, it was like brownish-grey vomit. I opened it up to see if it there was actual food inside, not just slop. It was real, solid food, but no chicken—not even one piece! You can see in the photo where I poked around looking for chicken. I can't even eat it; my stomach is already burning from the few bites of mush I took. I want my money back. Also, the girl at the window looked and acted miserable—she knew she was selling me slop. Eat anywhere else! Save your money! Zero stars. Stay away!
Do NOT eat here! I love El Pollo, and this was hands down the worst. 8pm, and they were out of chicken for the next hour. Starving, so I decide on sides. Beans were burnt, rice okay, emptiest bag of chips ever, and the queso blanco was so burnt it was orange and gritty. Worst 15 I've ever spent and I got home and had to throw it all away because it was inedible..I'm so angry 😠 😡
This restaurant doesn't live up the brand at all. Please avoid this location. It is the San Pedro location in San Antonio TX. I try to be fair for my reviews so here is why I scored this location 1⭐️ star. Waited 25 minutes lost 1 ⭐️. Price was too high for the poor quality we received. Lost another ⭐️. The rice was old and not fresh, way to stale. Was probably made the day prior. Lost another ⭐️. Product had no taste and doesn't follow the parent company requirements for correct spices and procedures to prepare it and cook it. I would really avoid this location. I wouldn't wrote off the entire brand because the California locations have excellent chicken and this the only SA location we tried. See for yourself how awful this entire product was. The only reason they got 1 ⭐️ was for the beans. If we are being honest there is NO reason to visit this location until Corp comes to the store and resolves the issues. I would honestly rather give Taco Cabana next door to them, my money instead. Awful and flat out horrible representation of the brand
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7327 San Pedro Ave, San Antonio, TX 78216
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7327 San Pedro Ave, San Antonio, TX 78216
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