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The Annex
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The Annex

Bar · San Antonio

3.8 · 31 ressenyes Google

Sobre The Annex

Located in San Antonio, The Annex is a neighborhood bar offering a relaxed atmosphere. We're committed to providing a comfortable and accessible space, featuring a wheelchair accessible entrance and parking lot. We are open Monday through Friday from 8:30 AM to 5:30 PM. With 31 reviews and a 3.8-sta...

Located in San Antonio, The Annex is a neighborhood bar offering a relaxed atmosphere. We're committed to providing a comfortable and accessible space, featuring a wheelchair accessible entrance and parking lot. We are open Monday through Friday from 8:30 AM to 5:30 PM. With 31 reviews and a 3.8-star rating, we invite you to come experience The Annex for yourself. Please note we are closed on Saturdays and Sundays.

Què diuen els clients de The Annex

The Annex receives mixed reviews. Many customers praise the friendly and helpful staff, especially the maintenance team, and appreciate the quick service. However, significant complaints include issues with lighting, pests (cockroaches, rats, bedbugs), mold, sewage problems, and unprofessional management.

Tip: The office staff is responsive and helpful in getting people settled quickly.

Services

Accessible

Preguntes freqüents sobre The Annex

The Annex es troba a 326 Whitewood St, San Antonio, TX 78242, San Antonio.
The Annex ofereix cuina bar.
The Annex té horari d'atenció. Consulta el perfil per horaris actualitzats.
The Annex receives mixed reviews. Many customers praise the friendly and helpful staff, especially the maintenance team, and appreciate the quick service. However, significant complaints include issues with lighting, pests (cockroaches, rats, bedbugs), mold, sewage problems, and unprofessional management.
The office staff is responsive and helpful in getting people settled quickly.
31
Ressenyes

Opinions de The Annex San Antonio

3.8
31
5★
68%
4★
0%
3★
6%
2★
0%
1★
26%
Ressenyes (57)
J
James Benavides

I been an apartment locator for over 20 years & needed to find a place asap and I found this place close to my work & applied & got approved! I didn’t have good credit & I got no deposit which was awesome 🤩 & it’s actually very nice here! They got remodeled inside and out and have 2 styles of units to offer, I got the upgraded one which was way cheaper then everyone else in comparison. They don’t have washer and dryer connections but with these prices I can be fine with out them they do have a laundry mat at one at the next light. It’s clean quiet and beautiful 🤩 the grounds are always clean it’s always quiet they get to work orders fast 💨 I can’t complain. I’m a very picky person and with all my health problems they took care of my ac when it went out right away and I couldn’t be happier! The girls are awesome that work here so it’s worth checking out, it is a small property so if you can get in here that would be awesome cuz you can have a nice place a good special they are easy on credit and if you wanna save money get a regular unit or if your a princess like me get the upgraded ones it’s worth every penny! You won’t regret moving here I can promise you that! I’m still moving in slowly I’m disabled I’m taking my time lol 😂

James Benavides
James Benavides

I been an apartment locator for over 20 years & needed to find a place asap and I found this place close to my work & applied & got approved! I didn’t have good credit & I got no deposit which was awesome 🤩 & it’s actually very nice here! They got remodeled inside and out and have 2 styles of units to offer, I got the upgraded one which was way cheaper then everyone else in comparison. They don’t have washer and dryer connections but with these prices I can be fine with out them they do have a laundry mat at one at the next light. It’s clean quiet and beautiful 🤩 the grounds are always clean it’s always quiet they get to work orders fast 💨 I can’t complain. I’m a very picky person and with all my health problems they took care of my ac when it went out right away and I couldn’t be happier! The girls are awesome that work here so it’s worth checking out, it is a small property so if you can get in here that would be awesome cuz you can have a nice place a good special they are easy on credit and if you wanna save money get a regular unit or if your a princess like me get the upgraded ones it’s worth every penny! You won’t regret moving here I can promise you that! I’m still moving in slowly I’m disabled I’m taking my time lol 😂

E
Eddie Hernandez

Just moved it so far it been the best decision I made so far the lady in the front is the best she helped us a lot

C
Carlos Dagoberto

8 años de vivir aquí y la nueva administración si han tomado cargo de los problemas que hemos tenido aquí

A
Andres Lopez
J
Jamie JM Hong
I
Isabel Ramirez
M
Metri Barraza
I
Ivory Gonzalez
C
Caitlyn Peña
H
Helen Cardona
M
Miranda Hernandez
K
Kamryn Cabrera
J
Jeremiah Cabrera
A
Ana Calvo
R
Ramona Boyd

I needed an apartment on short notice, and the office staff was very responsive and helpful in getting me settled quickly. The location is quiet and convenient, and the apartment itself was spacious and comfortable. However, I did experience a significant issue with the air conditioning. Despite the thermostat being set to 75°F, the apartment reached 87°F, and I was told the A/C was "set too low." There was no option for a portable unit, and the emergency maintenance line was called multiple times. Unfortunately, the issue persisted for three days before it was resolved. Aside from the A/C situation, everything else was satisfactory. Overall, it’s a decent place to live.

M
Maria Barrios

5 stars is honestly a pretty low rating to give! I would give 10 starts if I could! I have lived in so many different apartments but none of them made me feel genuinely cared for by the management team. It was all business. They found ways to include hidden fees, and simply were all about the money only. This complex is the first one that I feel genuine care for the tenants. We are more than just rent money here. I wasn’t living here with previous management but I am glad they got new management now! Sylvia REALLY gets things done!!! I’ve seen so many improvements (pool, landscaping, plumbing) in the last 2 months than I have ever seen before! Sylvia really cares and is exceptional at her job. If you are looking for a place to live, this is it!!!!

D
Dmarty M

Great staff. Maintenance is reliable and quick.

A
Abigail Nicoles

Great management and staff especially maintenance!

j
jenifer martinez

Great service and the maintenance department is great.

c
cruz aranda

Super friendly staff and good service !!!!! 👍👍

I
Ida Velasquez

Very friendly staff

S
Sassy Velasq

Nice place 👍

C
Chris Chavez

Been living here for a year now the new management is amazing they are fixing around the complex like they said and super helpful they actually care!!

T
Tiara Townsend

Been here since about a year and a half seen the lows and they are progressing to get better. Management are cool people. You just have to communicate w/ them and they will work w/ you. ❤️❤️

C
Cay López

Muy buen servicio muy amables las señoritas que atienden la administración en el poco tiempo que llevan han mejorado los apartamentos y instalación y servicios al 💯

Ramona Boyd
Ramona Boyd

I needed an apartment on short notice, and the office staff was very responsive and helpful in getting me settled quickly. The location is quiet and convenient, and the apartment itself was spacious and comfortable. However, I did experience a significant issue with the air conditioning. Despite the thermostat being set to 75°F, the apartment reached 87°F, and I was told the A/C was "set too low." There was no option for a portable unit, and the emergency maintenance line was called multiple times. Unfortunately, the issue persisted for three days before it was resolved. Aside from the A/C situation, everything else was satisfactory. Overall, it’s a decent place to live.

Andres Lopez
Andres Lopez
Maria Barrios
Maria Barrios

5 stars is honestly a pretty low rating to give! I would give 10 starts if I could! I have lived in so many different apartments but none of them made me feel genuinely cared for by the management team. It was all business. They found ways to include hidden fees, and simply were all about the money only. This complex is the first one that I feel genuine care for the tenants. We are more than just rent money here. I wasn’t living here with previous management but I am glad they got new management now! Sylvia REALLY gets things done!!! I’ve seen so many improvements (pool, landscaping, plumbing) in the last 2 months than I have ever seen before! Sylvia really cares and is exceptional at her job. If you are looking for a place to live, this is it!!!!

Abigail Nicoles
Abigail Nicoles

Great management and staff especially maintenance!

Sassy Velasq
Sassy Velasq

Nice place 👍

Dmarty M
Dmarty M

Great staff. Maintenance is reliable and quick.

Ida Velasquez
Ida Velasquez

Very friendly staff

Cay López
Cay López

Muy buen servicio muy amables las señoritas que atienden la administración en el poco tiempo que llevan han mejorado los apartamentos y instalación y servicios al 💯

jenifer martinez
jenifer martinez

Great service and the maintenance department is great.

cruz aranda
cruz aranda

Super friendly staff and good service !!!!! 👍👍

D
Dimples

It's 2 dark at nite. Not enough lighting. Here's my proof .

Dimples
Dimples

It's 2 dark at nite. Not enough lighting. Here's my proof .

C
Connie Jennings

My only complaint is there never in the office, I have to wait or hunt them down. It's under new management so we'll see how this goes.

A
A J.

Nice place and staff are to. They look safe but not what I’m looking for

A J.
A J.

Nice place and staff are to. They look safe but not what I’m looking for

m
malory m

Maintenance never seems to come. Girls in the front desk lack professionalism and always talk over you and give attitude. There’s a BLACK mold and sewage problem and it gets so backed up that feces are literally pouring out in the parking lot so you gotta step in it going to your car. There’s nothing luxurious about these apartments the way they state online. The pictures are from my restroom they claimed to have “fixed”.

malory m
malory m

Maintenance never seems to come. Girls in the front desk lack professionalism and always talk over you and give attitude. There’s a BLACK mold and sewage problem and it gets so backed up that feces are literally pouring out in the parking lot so you gotta step in it going to your car. There’s nothing luxurious about these apartments the way they state online. The pictures are from my restroom they claimed to have “fixed”.

E
Edgardo Rodriguez

Muy mal servicio x parte de la administración y los departamentos tienen chinches

S
Samantha Deleon
S
Samantha Guzman
j
jorge ruvalcaba
L
Leslie Rocha

Don't even waste your time moving here. My best friend moved here from out of state and didn't do her research and I swear regrets it! Half of these reviews have to be family and friends because there is no way. She lives in a building talks to everyone and they all complain about same issues and the complex isn't that big. Her sinks and tub barely drain. Apartments are roach infested with raccoons in the roof running around all the time fighting. You can hear them. She hasn't had ac in months now no heat and it's getting cold. They out window units and forgot about whole issue. They just sold twice in less than a month so if you have something going on and you put in a maintenance request they changed portals so you already waited from last request and no one ever came and now forget that request go on the new portal so you have to wait again. These apartments need to be knocked down!!! Should be a crime having to pay anything here. Even if you are desperate don't move here. The move in process is easy but you definitely getting in with the bs you will be disappointed for sure!!!!

R
Robert Cardenas

Front office has serious issues at hand on a daily... GET IT TOGETHER! Friend got a place here and got his keys stolen by his one night stand female friend now the resident female here is claiming rights to being "welcomed" and is currently a "resident".... who by the way isn't on any lease... my friend can't have her removed by law nowadays. An order to evict has to be done... He isn't even staying there!!!!

A
Aaron Hernandez

Don’t come here

S
Sarah Ordonez

Quisiera dar mi opiniom y las 5 estrellas pero ls verdad ni vale ls pena la nueva admistracion es un caos la verdad esa oficina solo cerrada pasa y segun dicen que solo en conferencias pasan desde que entraron ellos es aun mas el problemas cucarachas por todos lados y ahora asta ratones

Samantha Deleon
Samantha Deleon
Leslie Rocha
Leslie Rocha

Don't even waste your time moving here. My best friend moved here from out of state and didn't do her research and I swear regrets it! Half of these reviews have to be family and friends because there is no way. She lives in a building talks to everyone and they all complain about same issues and the complex isn't that big. Her sinks and tub barely drain. Apartments are roach infested with raccoons in the roof running around all the time fighting. You can hear them. She hasn't had ac in months now no heat and it's getting cold. They out window units and forgot about whole issue. They just sold twice in less than a month so if you have something going on and you put in a maintenance request they changed portals so you already waited from last request and no one ever came and now forget that request go on the new portal so you have to wait again. These apartments need to be knocked down!!! Should be a crime having to pay anything here. Even if you are desperate don't move here. The move in process is easy but you definitely getting in with the bs you will be disappointed for sure!!!!

Sarah Ordonez
Sarah Ordonez

Quisiera dar mi opiniom y las 5 estrellas pero ls verdad ni vale ls pena la nueva admistracion es un caos la verdad esa oficina solo cerrada pasa y segun dicen que solo en conferencias pasan desde que entraron ellos es aun mas el problemas cucarachas por todos lados y ahora asta ratones

Edgardo Rodriguez
Edgardo Rodriguez

Muy mal servicio x parte de la administración y los departamentos tienen chinches

Aaron Hernandez
Aaron Hernandez

Don’t come here

Robert Cardenas
Robert Cardenas

Front office has serious issues at hand on a daily... GET IT TOGETHER! Friend got a place here and got his keys stolen by his one night stand female friend now the resident female here is claiming rights to being "welcomed" and is currently a "resident".... who by the way isn't on any lease... my friend can't have her removed by law nowadays. An order to evict has to be done... He isn't even staying there!!!!

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Informació sobre The Annex

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326 Whitewood St, San Antonio, TX 78242

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Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
8:30AM-5:30PM
Valoració
3.8/5
💬 Ressenyes
31
📞 Telèfon
+1 210-864-1731
🌐 Lloc Web
www.myannexapts.com

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