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Schlotzsky's
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Seguin

Schlotzsky's

★★★★ 4.0 · 100 reseñas

Bienvenidos a Schlotzsky's Seguin, donde la tradición y el sabor se unen para ofrecerte una experiencia única. Disfruta de nuestros famosos sándwiches Originales, deliciosas pizzas y frescas ensaladas, todo preparado con ingredientes de la mejor calidad. Nuestro ambiente acoged...

Schlotzsky's

Sandwich · Seguin

4.0 · 925 ressenyes Google

Ofertes disponibles

Sigues flexible, estalvia més

Sigues flexible, estalvia més

Yelp 2.5 (62) TripAdvisor 3.5 (13) DoorDash 4.5 (1,600) Uber Eats 4.3 (160)

Sobre Schlotzsky's

Bienvenidos a Schlotzsky's Seguin, donde la tradición y el sabor se unen para ofrecerte una experiencia única. Disfruta de nuestros famosos sándwiches Originales, deliciosas pizzas y frescas ensaladas, todo preparado con ingredientes de la mejor calidad. Nuestro ambiente acogedor y servicio amable t...

Bienvenidos a Schlotzsky's Seguin, donde la tradición y el sabor se unen para ofrecerte una experiencia única. Disfruta de nuestros famosos sándwiches Originales, deliciosas pizzas y frescas ensaladas, todo preparado con ingredientes de la mejor calidad. Nuestro ambiente acogedor y servicio amable te harán sentir como en casa, ¡te esperamos!

Què diuen els clients de Schlotzsky's

Schlotzsky's in Seguin generally receives positive feedback for its fast service, friendly staff, and tasty sandwiches, especially the Original. However, some customers have reported issues with food quality, inconsistent bread, cold soup, and occasional AC problems.

Plats populars

original double chicken bacon club Fiesta chicken avacado pizza original

Ideal per a

Ràpid Informal Sol Famílies

Tip: The drive-thru is fast and efficient. Some customers have experienced inconsistent food quality, so check your order before leaving.

Services

📶 WiFi 🌳 Terrasse 🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner 🥗 Vegetarian 🌱 Vegan
🎯 Casual 🤫 Quiet Trendy 👨‍👩‍👧 Family 👥 Groups

Preguntes freqüents sobre Schlotzsky's

Schlotzsky's es troba a 330 N Hwy 123 Bypass Bldg G, Seguin, TX 78155, Seguin.
Schlotzsky's ofereix cuina sandwich.
Schlotzsky's té horari d'atenció. Consulta el perfil per horaris actualitzats.
Schlotzsky's ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a Schlotzsky's segons les opinions dels clients són: original double, chicken bacon club, Fiesta, chicken avacado pizza, original.
Schlotzsky's és ideal per a menjar ràpid, informal, menjar sol, famílies.
Schlotzsky's in Seguin generally receives positive feedback for its fast service, friendly staff, and tasty sandwiches, especially the Original. However, some customers have reported issues with food quality, inconsistent bread, cold soup, and occasional AC problems.
The drive-thru is fast and efficient. Some customers have experienced inconsistent food quality, so check your order before leaving.
925
Ressenyes

Opinions de Schlotzsky's Seguin

4.0
925
5★
50%
4★
23%
3★
11%
2★
6%
1★
11%
Ressenyes (100)
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Josie Ramirez

It was my first time and ordered a chicken sandwich it was awesome. I also ordered a cinnamon roll it was huge and delicious I highly recommend.

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HNG

Thank you Eli for being so friendly and getting my order right! I love Schlotzskys but my order is often wrong. Eli was so polite and made sure my order was correct. And it was delicious as always!

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Brandon Kuehner

I eat here every Friday night before the football game and I've had my order mixed up a couple of times but the manager was always very kind and had it fixed right away. Great food and great service.

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Catherine Barrett

The sandwiches and salads are fresh and tasty! The staff are patient and friendly, always smiling beneath their masks. They have great vegetarian sandwiches! I highly recommend this location.

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Kristen Sheller

We ordered a large to go order at work and it was delivered in ten minutes. Charles (who delivered) was very polite, and noticed they forgot our cookies, and had them brought over quickly! I appreciated their customer service!

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Marvelann Jenschke

UPDATED 11/23/21- You did it Schlotzsky's! Placed an online order and everything was EXACTLY the way I ordered it! Tasted GREAT! Keep up the good work!!!! Can't wait to order again with the same service and great taste!!!! I love Schlotzsky's...but this one in Seguin is not that great. Every time I go, they get my order wrong! Or they don't have something...out of soup, out of ham, out of olives. I just don't understand it. This one is so convenient as it is close to home, but it is so frustrating that I am never satisfied. When I bring it to the attention of the person working there that my order is wrong, they get mad at me, like it was my fault !!! I love the one in San Marcos but it is not on the way home and the food will be cold. Schlotzsky's Seguin, please get it in gear....have stuff in stock and read the tickets and get peoples orders right!! Only giving one star on this, but if the service improves, I will update my ratings!! Just came back again... and guess what??! Order wrong again! When I informed them that the sandwiches were wrong and were supposed to have black olives on them, they took them back to kitchen and DID NOTHING! They brought me the same same damn sandwiches... with 3 olives on them! Totally done with this location. They don’t care!!!

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stang302flies

This is the best Schlotzskys I ever had. The food was perfect,the employees were friendly and helpful. I'd drive here from New Braunfels instead of the one here with people that don't care about service or quality in the New Braunfels store. Keep up the good work...

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WOlf Silver

They have some young manager named Mike, and whenever this guy is working the store has always been more than satisfying, I hope they give this guy a raise for how hard he is working. I like to order the personal pizza's because they are so delicious, I wish that they were a little bigger, however if you want a good quality pizza I suggest trying it, and make sure that guys working if you want some of the best service I have seen in a restaurant!

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Hans Havard

Young man behind the counter was nice and helpful. Order came out fast and the young lady looked for us and brought our togo order to us. I only wish Schlotzsky's would let you order extra bread with your order.

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Amisti Martinez

I had a wonderful experience particularly with the girl with bangs she had fantastic costumer service and was extremely helpful definitely will be returning soon.

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David Guerrero

The original sandwich tastes like the Schlotsky's sandwich I first had while attending UT Austin back in the middle ages. Friendly staff. Pleasant experience all the way around.

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Nate Tripp

This place is always awesome. Food is always fresh, and pizza is delicious. Good healthy alternative to fast food burger joint. Staff has been friendly and helpful. Decor inside is cool, and food comes out fast. My personal favorite is the Smokey cheesy collection. Best sandwich shop ever!!

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Catalina Feldman

I absalutly loved the food and the people there. There were these two ypung girls, one had bangs and the other girl had short brown hair. They were so sweet and so great at their job.

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Jay Swar

Visited this place a couple of years ago and I thought the flies were going to carry me away and the place was a mess/dirty. My visit 2 days ago was totally opposite, clean/neat and the sandwich was very good. Must be under new management or the existing management got its stuff together.

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Colette Wilson

Great lunch spot! Faster vice, great food.

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Theresa Whitfield

I love there broccoli and cheese soup and smokey cheese bacon sandwich.

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Carolyn Caffey

Consistently excellent sandwiches on their awesome sourdough bread and fresh soups. Sincerely appreciate they provide a senior discount upon request. Especially enjoy their delicious meats, they have the best tasting smoked ham anywhere! At the top of places we buy take out food from in Seguin. So good!!

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Mike Fast

I am a fan of Schlotzsky's sandwiches in general, but this may be the best location I've encountered. The bread was amazing, the sandwich tasted great, and the service was very friendly. I was very impressed!

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Cynthia Smith

Excellent loaded Angus beef and cheddar cheese sandwich with lettuce and onions and tomato. So good! Joanne was the only server. She was just precious and very personable! Great customer service. I definitely will stop here again on my next trip through town. I ate the whole medium sized which was more than I usually eat. Too delicious to stop eating. The calories are listed for each meal. Good prices. Thank you 2 Joanne and the cook. Hope your Thanksgiving was enjoyable!💝

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Cheryl Kacal

Food was good. There isn't a Schlotzsky near me so when traveling, we like to eat there rather than the typical fast food. The attendant could have been friendlier; she acted like she could care less. The restaurant and bathroom was very clean; the food was good and fresh.

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Sue Carpenter Baese

I went through the drive through at store 2597. The voice on the speaker was very cheery, so clear, and not hurried as most drive through restaurants can be. In fact ( I told Jasmine) she should teach others her method. Also I’m sure she pays attention to good training. We’ll done. As always the Turkey sandwich was out of this world.

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Sonny Tomlin

Awesome service - Izzy was polite and helpful. The food was great and I love that it was served on an actual plate. I was also very pleased that they had Macadamia Nut cookies!! The one we frequent in Houston quite offering them. I thought it was company wide. Thank goodness that's not the case. It is a little far from the freeway, but worth it.

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Michelle Robertson

I have mixed feelings about this Schlotzsky's location. The food is mostly good unless they mess up your order, which is way too often for me. They often put the wrong meat in my sandwich. They also argue about getting a pickle. Every other Schlotsky's location will give you a pickle upon request. You have to fight for your pickle at this location. When you spend $12 dollars on a sandwich, they really can't throw in a 5¢ pickle? Pathetic. Schlotzsky's DOES have the very best gluten-free bun in the business! I really like the Chicken Bacon Smokecheesy. My husband like the original and the different pizza options. Their chips are really good, too.

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Lisa Marie

I drove 4 miles out of my way to get there but, as always with Schlotzsky’s, it was so worth the small detour. I was traveling through, so I just went through the drive-through. The sweet young lady at the window was incredibly kind and very helpful. She even graciously laughed at my stupid joke. 😂 If I know there is a Schlotzsky’s nearby, I will gladly pass up other places and go out of my way to get there. I was not disappointed, it was delicious.

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ZONDRA L BROWN

Good place for a quick delicious sandwich.

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Rob Trumble

Fantastic sandwich shop!! The 3 times I've been there thus far I have experienced excellent customer service and food. The restaurant and bathroom was VERY clean as well. Highly recommend this place.

Joesiiah Williams
Joesiiah Williams

Great experience the employees are super nice and I got a free bottle of Hot Sauce, the foot is fresh and always HOT!!! Highly Recommended 👍🏾

Sally Roberts
Sally Roberts

I went through the drive-thru it was fast they were friendly

Giovannie Andrini
Giovannie Andrini

Good portion sandwich. Great bread, tasty roast beef and smoked cheese flavor!

Mike Fanick
Mike Fanick

Had the original double and it was fantastic. Japaleno chips match well with it. Good service at this location.

Chris Sides
Chris Sides

I stopped in for lunch today and it was a great experience. Lots of hungry people there at that time but my order arrived quickly. I had the original and chips. Very tasty!

Armando Serrano
Armando Serrano

First time in this Schlotzkys just passing thru and the cashier lady was the Best she was so awesome and very Professional and respectful the food was very good 💯 I was here at 2:30pm for lunch

Greg moss
Greg moss

A bit pricey but the burgers are big and the cookies are so good what I love is the kids meals have pizzas for the kids that are picky about burgers .

Misuki Nagay
Misuki Nagay

Wanted to try something new and we were very satisfied with not only the taste but the sizes of our sandwiches! I had the chicken bacon club, she had the Fiesta and we had the meals that comes with a choice of chips and drink. We also tried the brownie. Definitely returning! They had good service.

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Carrie Ellison

It was good, but they've started doing something different with the meat. I prefer the thinly-sliced meat, which makes it easier to bite into.

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Dorian Rodriguez

Very friendly staff and the food was great. We ordered 3 pizzas and a BBQ Brisket Sandwich. I would have given 5 stars if the pizza had more of that delicious sauce in it.

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Whiskey Tango Foxtrot

It was not the best Schlotsky's sandwich I have e er had, but it was not terrible. It had less filling than any sandwich I have had from Schlotsky's and was not put together very well. Staff was super nice and helpful.

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Victor Cervantes

I enjoy the Original so much that I usually order two mediums and a salad with Ranch style dressing. They have been short handed lately but the quality and flavor has not suffered.I have been a fan since that little place in Austin in the 70s.

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Cindy J-G

Yay, they brought back the Cuban BBQ sandwich, which is excellent. This place is usually packed. I gave them a four star because more than twice there's this annoying fly that loves it there. We also ordered the turkey sandwich and pepper chips. You have to try them. They're so good. Pizza is always good and we usually order one to take home with us. Although we eat there, we always have to get a to go box because their portions are large.

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Qriminal 1:64

I went through the drive through. There was only one other car in queue, and between his order and mine, I was there more than ten minutes. The sandwich I ordered was well prepared and the service was friendly making up for the wait.

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Felicia

Drive thru wait was not too bad for what I ordered and a car in front. The calzone was not fully closed but still really good. The avocado Turkey is always good. And I love that they have Cinnabon. The staff was very polite even though I didn't know what I wanted

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Cristie Merritt

I love Schlotzsky's! My go-to is the Original with jalapeno chips! This location is always fast and friendly. The cashier was a little soft spoken but I think she was new and hopefully will open up a little as time goes by. My only complaint is that I wish it was more affordable.

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John Letney

Great food and service. Smaller kitchen so be prepared for an extended wait when dining during noon rush.

Bryan Johnson
Bryan Johnson

Nice clean environment. Professional employees and good service. The food was delicious.

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Philip Thompson

Normally I'm pretty happy with the value provided by schlotskys but... Giant? $15 sandwich? I put a 12 oz coke next to it as well as a SMALL regular sandwich for scale. Pretty wimpy for the price.. I'm sure it tastes good but thats not giant...

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Danielle Meyers

Don't go through the drive thru unless you want to wait 20 minutes for a sandwich. Love the food, it's fine going inside, but the drive thru needs some help. Or a fire under their butt. Also, they'll get your order wrong anyways, so don't try to change it.

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Rosemary Amaya

I made an online order at or around 5:30 they said 20 minutes, I got there at 6:05... they opened the service window and said it was be a few minutes longer..I had to wait almost 13 minutes longer ...I got other sandwiches that I didn't order. But I do love schlotzsky's, you just need better employees

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j Garcia

Ordered online it said it would take 10 minutes. Ended up waiting about 25 minutes. Besides that the food was good. Better off ordering when you get there probably be faster.

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Gage Snell

I have a love hate relationship with Schlotzsky's. Their food is pretty good, when its correct. About half the time I visit my order is incorrect, or they don't have things prepared (ie. Tea, or cookies for the kids meals). The customer service here is just as inconsistent. Sometimes you will get great customer service, and other times you get incompetent service which leaves me frustrated. For instance, back when the lobby was open, there were multiple times I visited and the employees would be in the back and wouldn't even notice there were guests at the register. I personally avoid Schlotzskys because I typically end up very frustrated, but in the off chance I actually do visit and it is a decent experience, the food is worth it.

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Shelia Scott

Place was clean and the food was ok. My grandson said he normally has more meat and fillings in sandwiches at other Schlotzky's locations and it usually tastes better. Also had many flying insects inside the dining area and had to wait for someone to come out from the back to the counter for quite a while.

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Terri

The bread on my sandwiches were missing an ingredient and they were flat and tough! Horrible food except the flat bread, it was great!

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G Iracheta

Drove thru, was ok experience ,drive thru needs better communication skills. All she would say is "what else" and "what else" kinda was bugging me . That's all thx

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Jason Dziuk

We had an excellent chicken avocado flatbread, Applause all the way around on that one! We could not eat it inside though, because the place just smelled awful. It wasn't quite like a cleanser, but I would put it somewhere between a cleaning chemical and a musk. It didn't seem to be coming from anyone source, either.

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Michelle Clifford

Had a problem today remembering the sandwich I usually get I couldn't think cause of what the cashier had on her face who does that yo themselves anyway? What if it falls out into someone's food that was gross major gross to the 10th degree. But I didn't say anything but I sure check for that thi k in my sandwich. Gross

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Nicole Payton

The food was good, but the workers looked kinda dirty. The cashier was fine, but I swear we saw the cook or whoever he was do a drug deal in the lobby with a big dirty guy who was there for a job interview. It was weird.

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Darlene Look

The store in Seguin on 123 was awful as far as service last night 8-25 had ordered on line and when I went to pick it up I checked the bag and didn’t see one of the sandwiches I had ordered so I parked went inside and a girl came out and said it’s in there it was under a dish of mac&cheese another sandwich and au jus for the French dip was smashed flat and her response was its a French dip it’s suppose to be flat, really no I’m sorry I will make another room nothing and the other kid a male said it makes it easier to eat. These places hire young kids that aren’t trained properly and have no respect for the public will never go here again.

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Juan Gonzalez

The food was great but We couldn't get the attention of the young lady working the counter. She was too busy talking to the kitchen help. Mens' bathroom door was broken so no privacy was available if you wanted to use it.

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molfo

Food is decent. Overpriced but decent. Occasionally, service us quick and friendly. More more often though, you'll be waiting in the drive thru for 20+ minutes. Service quality goes up and down as the store is a revolving door for employees.

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Rob Chaney

This location is only getting a lower rating because of staffing issues. When we visited they claimed that other staff recently quit and they are working on hiring more people and training them. If this location does manage to hire good staff that's friendly and is able to prepare the food correctly then I will revise this review, but as of August 2021 I would still avoid this location. Schlotzsky's in general has amazing food that I highly recommend over any sandwich shop. We always get the medium sized meal and there is tons of meat on it and frequently I only eat half of the sub because they are so big and I'll save the other half for later.

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William Armour

First off, i want to statr that the food was perfectly fine. However, the service was quite lack luster. The younger employees were to busy conversing with their friends to help paying customers. One of their friends was also illegally parked in handicapped parking. Secondly, one of the employees was dumping the water they were draining outside the front door causing customers to have to walk through it. Finally, the older lady who was working was very polite, professional and was hustling to get stuff done.

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Holly B-Jane torres

I was at the drive threw and I told the cashier I wasn't feeling well,I ask alleast if i could have a courtesy drink as I wait,she ask the manager he said NO,they need to be more friendly.

T Davis
T Davis

The last 2 times I've been to this location, the bread on the medium original has been very thin, like thin sliced bread thickness and toasted hard. I am very disappointed to have the same exact situation tonight. Additionally, the unsweetened tea was out and the server did not bring my fruit cup I ordered as a side. This makes 3 times in a row. It will also be my last.

L MH
L MH

Currently in the drive-through it is 7:01 PM and they have no iced tea for the day. They ran out. How does that happen? Are they out of teabags or are they being frugal? According to drive thru cashier, they are out of tea bags. Come on managers- do better….last time I came it was just large cups in stock- Stock properly please.

Siggy Flores
Siggy Flores

Just about no AC going in the store. It felt like almost no airflow so I can't imagine the employees were doing very well. Food was OK just kinda thrown together sloppily and like whoever made the sandwiches was either too hot to care or just didn't care. Servers were friendly.

Lindsay Victoria
Lindsay Victoria

Schlotzsky's had messed up on my refund and I went 2 times to get it fixed the general manager with all the rotten teeth she may become back a second time and I did two days later for her to try to deny me again thank goodness she called the corporate manager because he helped me and she was so petty she just gave me my cash and not my change which is fine. I don't know why she had such a bad attitude it's not like money was getting taken out of her pocket. I even let her look at my bank statement to see that I'd never got a refund she had such a horrible attitude and horrible customer service skills. But thanks to the corporate manager I appreciate his help even though it was over the phone he got stuff done!

Jessica Lipiec
Jessica Lipiec

I've never had food from this chain before and I wasn't super impressed. Not sure how you can make a deli sandwich more complicated. But the counter staff was super friendly and it was prepared as I ordered it. The food was okay, very salty and the sizes were huge. I would probably not eat here again.

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Esteban Moreno

I went in ordered my food . Did not take long but as soon as I got my food I was swating flies away from my food felt like I was outside there were so many flies in restaurant. Finally when fly landed on my food I had enough and left . Never again will I eat at this place...

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A Shaw

10-28-22 walked in a little after 5. Ordered a roast beef and cheese, no onions, drink, chips. Bill was 13.31. gave the cashier .31¢ then gave her a 20.00. gave me 6.69 in change. I Said it should be 7 even. She said " that's what it says". Can't do basic math, shouldn't be working as a cashier. Sandwich came with onions, used to that, picked em off. Then at 5:30 someone from the kitchen goes around and locks all the doors with customers in the store. So you have to wait to be let out, two words. Fire Marshall.

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Lauren Ybarra

The person who took our order was kinda dumb. A kids meal and three adult meals came out to forty four dollars. Nacht gut, no bueno. The food isn't that great. Whataburger is right next to it go there instead.

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Jose Garcia

Went by yesterday around 5pm and wasn't greeted by worker at counter. But I said hello anyways,then I ordered an original add turkey and I waited close to 20 minutes..when I finally got my bag the young guy came up but didn't tell me anything he just looked at me. I told him thank you,But of course he ignored me....when I got home I was treated to a not so great tasting sandwich. I'm so surprised..this place used to be so good...Hopefully they can do a turnaround soon..

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Jacqueline drooger

They only had small buns. so a medium = 2 small and a large = 4 small. They did not mark the one with extra bacon. When asked how the sandwiches were marked the girl at the window said she didn't know they just hand here the orders. She repeated this 3 or 4 times. I finally asked her to ask the person that handed her my order. She did after I insisted. They said they couldn't they were out of stickers. The food was good but Ithe service was very bad. As we pulled out she yelled, "Have a nice day".

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Ed Wynn

Waited a *very* long time for my food in the lobby (over 20 minutes) and there wasn't anyone else inside with only a few cars in the drive thru. I heard hushed chatting about forgetting to start my order followed by laughter. 10 minutes later a greasy bag is given to me with the paltry excuse of "sorry it took so long. There was a small problem with the, um, oven." The food was okay at best. Went out of my way to visit while going through town - won't make that mistake again.

hailey cole
hailey cole

Decided to get this for dinner and they didn’t even toast my sandwich or anything. It was just meat and cheese thrown on bread… pretty disappointed

Tessa Bastian
Tessa Bastian

Soup is always cold :(

mark page
mark page

Employees have an attitude. Lack eagerness and communication skills. Very unpleasant. Sandwich poorly made. Restroom was in sad shape. Will think twice before revisiting.

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Texas

Asking for a TIP? At the drive-thru? Give me a break. Please. And her attitude seemed to change when I said add $1.50. Guess that was not enough. Wow. You can only wonder what happens to your food when you don’t tip…. Completely crazy to expect a tip for doing what you get paid hourly to do. Bad move Schlotsky’s of Seguin - I won’t be back. $12.83 for a small pizza and a drink should be enough to pay your workers well. Tips are for real servers running back and forth and tending to tables - who are paid only a few dollars per hour. Not fast-food workers. So awkward….

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Amanda Mullins

The food was good but service left a lot to be desired. The restaurant was dirty. The young crew they had "working" literally stood around talking to each other . I know everyone has been short staffed and normally I don't complain but there was no reason these kids couldn't be cleaning instead of standing and visiting.

M
Michelle and Jerry Smith

Management is terrible. Would only fill cup 1/3 with ice, the tea melts the ice, so tea you're left to drink had NO ICE and the manager refused to give any more ice to enjoy your "iced tea" with your $30 meal for 2. We could have gone anywhere for that price and enjoyed our tea WITH ICE! Their thought process is ignorant. Said she was conservativing ice for her customers. How about GO BUY MORE ICE for your customers!! Food was mediocre. Not up to the Schlotzskeys quality we are use to getting.

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Chris Ramirez

I usually love schlotskys but this location in seguin has been consistently bad lately and today I wanted to share this review to help others avoid this one. Long waiting times with little or no lines, the food hasn't tasted like the schlotskys I know, rude employees, and today an incorrect order. Management is to blame, and I will not be returning.

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Sephra Pedraza

Goodness haven't ate here in a while. Won't return, ever! $35 for 3 sandwiches and 3 drinks. No chips or anything! Goodness! Had a full meal at Buffalo Wild Wings the other night for $40. What's wrong with this picture? 🤔

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Power Of The People

-0 stars if possible. Overpriced for the sub par food they sell. Got the order wrong. Unprofessional & disgusting. Their employees need to use hairnets !! My kid even found a live adult roach inside while waiting in line !! Just another overly hyped up placed from austin that is disgustingly overly relaxed. I will NEVER eat this brand again. Millenials enjoy !!

M
Mary Weed (Mewee04*)

Sorry but this store needs a major revamp! It must be the oldest location in Texas! The wall paper falling off wall, cashier had to get ice and drinks from back cause drink and ice machine not working up front! Lady behind in line me told me it had been out for a while. Also their free standing cooler was empty and not running. They had a permanent "wet floor" out in front of order counter cause the cashier kept spilling drinks when she brought them out to customers!

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Carolyn Whitener

Not sure what happened on this Friday night, but my California chicken avacado flatbread had no avocados on it, was cold and had not even been sliced. My husband ordered an original on jalapeno bread and it came on regular sour dough. There were no napkins or straws for the drinks. When I called the store the first time, it rang and rang for a long time, someone picked up the reciever and then hung up. When I called back I was told it had been a very busy day and they MAY have been out of avocados and jalapeno bread. I understand busy, but if you haven't got time to do it right the first time, you haven't got time to do it over.

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Jenita Holland

We were the only two there this evening and they couldn't even get our order right we counted at least 4 people working. We ordered to go a bowl of soup we were given a cup but still charged full price. We also ordered a French dip we only got the sandwich and no dip not much of a French dip without the dip. Very upset and very disappointed in our service.

R
Raeanna

found a long hair in pizza, ordered and paid for apple juice but never got it, bought chips that only had 3 chips in the bag. Overall I was not happy with this experience and would rate 0 stars if it was possible.

D
D B

Been going to Schlotzky's for 40 years. Habe always been a supporter of the brand and have been to this location several times with good experiences. Today's experience has changed that. The sandwich I ordered to go was made wrong and you could see where they remade it. The bun was burnt and hard as a rock. Ordered a fountain drink and cashier did not point out that they were out of several fountain drinks until I asked if they knew they were out. No signs on the fountain drinks either. Disappointing long story short, I would not come back here as it's a rip off and subpar for Schlotzky's brand

B
Bobby Younts

Seguin Schlotzsky's store. I visit the store at least twice a month. I ordered a large deluxe original. I requested 15 packages of sauce. Victoria denied me of giving me those packages. Normally I go inside and just eat and nobody says anything. Today I drove through the drive-through and Victoria denied my request. Victoria was not very pleasant. What's the difference of me going inside or going through the drive-through. I asked for a refund for the sandwich so the $16 sandwich was hopefully Discarded. Victoria said I was only allowed three packages per order. She Musta had a bad day.

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Teresa Wells

Horrible service. I ordered online 1st time and there wasn't any instructions on pickup. I finally called and they said to drive thru. I asked why order in advance so I can wait in line to get my soggy order. Then said to go to space #2 but didn't say where it was. On parking lot they had spaces marked 10, 7, & 5 (in spaces counted). So waited and no one showed. Called back and said I was on wrong side of building. Finally got order and when arrived at home, it was soggy plus I ordered a large original and received 2 small sandwiches, definitely didn't get my money's worth! VERY VERY VERY DISAPPOINTED AND DON'T RECOMMEND EATING HERE! They were not even apologetic!

W
Wells Vaughan

I usually love Schlotzsky’s but today I was enticed by a picture to their new French Dip Calzone. It was NOT good, soggy bread, foul caramelized mushrooms and onions. I brought it up to the manager, Pam, where I was told it wasn’t their fault I didn’t like the sandwich. I offered to pay for another sandwich but felt the sting of the $17.79 I just paid for a sandwich, chips, and drink, because it isn’t offered as a meal, so asked to be compensated with a cinnamon bun or something. Pam “the Manager” said, “We’re not going to give a cinnamon bun because you didn’t like our sandwich.” Truly, poor customer service, Pam needs some training on how to take responsibility for her product. Bottom line don’t be fooled by the picture and definitely don’t expect anything from Pam “the uncaring,” manager. Bill “not coming back” V.

A
Abby Rod

Placed order online. When I got there 15 minutes later there was people coming in off a bus. Waited around another 20 min for my order and still nothing. Called up there and the rude lady said we are busy and you will just have to wait another 30 min or so. I placed my order before the bus was there obviously, she refused to issue refund and told me I would have to call back later because she was too busy and hung up on me. Rude customer service.

C
Cory S

After several bad experiences I am calling it quits. Another slimy salad with rotten avocado … diner beware.

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Mint Rolex

Don’t order from here. So they evidently heard us wrong on the speaker- I said a fresh veggie sandwich and they heard French dip ?? Really? Then when I showed them the text from my vegetarian daughter (who’d never eat a French dip!) of exactly what was requested, they said they still heard French dip. No apology, nothing. Until I finally explained that the sandwich was for a vegetarian and that’s why I know I didn’t say “French dip!” Then they said they don’t even have the stuff to make the fresh veggie sandwich anyway. Then they didn’t hear that we ordered 3 bags of chips and only gave us 2. When we noticed and asked for the other bag, the “manager” pulls out a highlighter and starts highlighting what we ordered and announces that we only paid for 2 bags so they’ll have to charge us if we want another one. Then she tells us she can make the veggie sandwich without the stuff they don’t have. But then comes back to the window 5 min later and asks if we want a garden salad instead…??? We were sitting there for at least 20min. Very ridiculous and frustrating experience. Especially for how much their food costs! Won’t be back anytime soon, if ever.

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Mark Shellard

To be fair it's lunch rush and lunch time. There is only one person working in the front she seems very busy and she's trying to struggle her way through it. I would suggest ordering a good 45 minutes ahead of your arrival. If you walk in the door and try to order at the counter good luck. She gleefully finally gave me my order only for me to drive a block away and learn it's not my food.

J
John Santa Cruz

Drive through. Asked for sweet tea got unsweetened when asked to correct the mistake cashier refused. Sandwich was warm like it had been left out. Got diarrhea from it. Chips in to go order were open. Manager short red head girl look like she had not had a bath. Service very poor.

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Danny djs3314

Ordered a sticky bun to go, when I got home it was ice cold like it just came out of the fridge. I don't know when Cinnabon started not heat up they're buns. But for 7 dollars I'll go somewhere they actually take pride in the products! DONT WASTE YOUR MONEY!!!!

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Nathan G

This schlotzsky's is so poorly ran that my family gave up on the chain. If you serve a bad quality product and a customer tries to return the sandwich(with literally 1bite taken) you don't fight the customer on the issue. Their rude service just lost the entire chain a lot of lifetime value as we've been frequent customers of this chain for years. In fact, I was one of the first 50 customers when Schlotzsky's reopened in seguin a decade+ ago. It seems they want to go out of business again. Can't wait to see what replaces them. This is my only review ever because normally would never bother.

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Christian Morales

Since team time put us on a time crunch we went here to get a quick meal. They were extremely slow and rude when I asked if my food was ready. After 30 minutes of no food we asked for a refund and was rudely denied because “If I wanted fast food I should have went to McDonalds”. When I asked to speak to the manager the lady turned around and said “ Hi, I’m the manager, I can lead you to the exit”. With the worry of the McGuy catching us waiting while on team time he had to leave with no food, no drinks, and no refund. Sadly Schlotzsky’s did not care about my business or the business of my fellow classmates. Never again will I fall victim to Schlotzsky’s wrong doing again. My donation of $35 can stay but my will to go into another Schlotzsky’s has left. A rating that is well deserved

bekah
bekah

Ordered a chicken avacado pizza to share with a friend allergic to avocado on site. At picking up I asked if the avocado could be on the side as I very much like it. We then listened to the staff gossip about this request throughout our meal and again when I went up to order a to go drink the staff was speaking poorly about me as the avacado request person. I said I thought the conversation was tacky when one of the conversationalists came around the corner and she looked very embarrassed and caught. Tacky staff at 12 on September 3

M Chandler
M Chandler

I came in for supper tonight, spent about 50$ plus a 20% tip. However the wait was ridiculous. A young girl came out of the kitchen to give someone their meal saw a couple standing at the register and never said she would help them just walked to the back and they ended up leaving. Now someone is at the counter yelling at the girl because he waited 20 min and his order was wrong. I am not sure why this is occurring but I eat here often and it’s never been this slow of service or have you been out of tea. I’m still waiting for my meal long enough to write this review. Please hire competent friendly people to work your establishment that is worthy of $50 price plus tip. Follow up.. I asked where my order was and I was told they are pretty backed up and another customer says good luck they already got 1 part of their meal and just waiting for the rest to go. Second part of my of my review and I’m still waiting for my meal. Sad, should not been happening. Update they are quick to close and another lady walked out because she never got her online order. Guy said they were backed up but there were 4 girls and 2 boys working and NO ONE talks to customers. I asked for olive oil and girls said they didn’t have any after walking to the kitchen twice only to come back to say what was it again so the customer that was yelling at her got up and brought it to me. I want my money back at this point. Not worth the tip.

Hunter Cole
Hunter Cole

Typically a huge fan of Schlotzsky’s but this location is down right terrible. I’ve tried giving them multiple chances hoping that I just got them on a bad day but I’m afraid that isn’t the case here. Food quality is always subpar and that’s IF the order is correct which it usually isn’t. Place needs some management help for sure as all aspects seem to be lacking some guidance and leadership. It will be a long while before I give them another try.

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Informació sobre Schlotzsky's

Com arribar

330 N Hwy 123 Bypass Bldg G, Seguin, TX 78155

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Schlotzsky's
Toca per direccions

Destacats

Bona Valoració
4.0/5 estrelles
💬
Moltes Ressenyes
925 ressenyes
💰
Econòmic
Nivell de preus
👨‍🍳
sandwich
Tipus de cuina

Serveis

🥞 Esmorzar
🍽️ Dinar
🍾 Sopar
🍰 Postres
🥗 Opcions Vegetarianes
🌱 Opcions Veganes
🥡 Per Emportar
🚚 Lliurament a Domicili
🍴 Menjar al Local
🚗 Recollida a la Vorera

Opcions de Menjador

🍽️ Menjar al Local
🥡 Per Emportar
🚚 Lliurament a Domicili
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Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
9AM-9PM
Valoració
4.0/5
💬 Ressenyes
925
💰 Nivell de Preus
$
⏱️ Visita típica
People typically spend 15 min here
📞 Telèfon
+1 830-379-1202
🌐 Lloc Web
locations.schlotzskys.com
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Comoditats

📶 WiFi Gratuït
🅿️ Aparcament
🌿 Terrassa
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
📱 Pagaments Mòbils
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El Barri

Ubicació

330 N Hwy 123 Bypass Bldg G, Seguin, TX 78155

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