Linda

I ordered over the phone for in-store pick-up. The lady who took my order over the phone and then rang me up when I was there could not have been any nicer and accommodating. Everything we ordered was there and everything was delicious.

Rd Mj

Walking in the hostess was rude was Shonda full conversation with a friend who was leaving and she completely ignored me and kids until her friend left . Our waitress was a sweetheart very friendly she had a great personality and always had a smile on her face is wish I would have gotten her name again before I left . She told me about joining the awards program which is amazing I will definitely go back to the Shirley location just for her. My kids loved her and let me saw this she had patience of a saint especially waiting for them yo give her there order. She’ made our experience very pleasant

Aja Rapelyea

The food was really good and it was so delicious and the lady that has us was really nice

+2

John Guli

Good service. Good food. One of the cleanest Friendly's I've been in in a long time! Hadn't been to Friendly's in a few years since the one where we used to live closed down. I was a little surprised that the prices went up so much but overall a pretty good value for what you get. We will be back again, and next time we will get ice cream too! 🍨

Ian Wilder

Our waitressSherri was personable and knowledgeable. We went to this Friendly's for the first time because Riverhead closed and the waitress made it an enjoyable experience.

My waitress barely came to my table. I had to get up for utensils and napkins. The food was disgusting. Couldn’t even eat it, and the steak was tough. I’m still waiting and the waitress keeps passing us but not taking our plates and hasn’t asked what flavor ice cream we want for our kids meal.

Cassie

Now in 2025 I went to friendlys with my dad and my mom to eat for dinner. There was no one there. We got our appetizers the minute we ordered it. The fries were raw, the cheese was cold and it tasted like cheese wiz. We ate our food and our drinks came out. We all ordered our food and it came 10 minutes later. I asked for the crispy chicken wrap. God. The lettuce tasted weird and they over loaded it with Honey Mustard... My mom got a salad and it was good. My dad got a wrap too and it tasted off. A minute later they came over with free drink refills. And we thought it was suspicious. We stared as there was no one there. So overall it was a 2. Idk what happened but friendlys used to be a hit.

Dambro

Ordered some ice cream to go, got home and very disappointed. Ordered a Reece's peanut butter cup sundae and it was the most underwhelming vanilla ice cream with the most minimal amount of peanut butter sauce. Just not something I'd ever suggest spending money on if you have other options

Dinisha Narain

Took my two kids to friendly, the hostness/waitress was completely inattentive and rude. The way she wore to us was condescending. From the look at it, we were only set of brown people in the establishment. Perhaps she doesn't like colored folks. I will never ever come back here ever again. Do better !!! It's 2025. She was much polite and smiling with the other table with the light skinned folks. Her name is Doreen!

Alyssa Gerry

I very rarely write reviews and I realize this is just friendlys but I think this location can benefit from employee training. Putting the super long wait for everything aside, the attitude of some of the staff seriously needs improving. I’ve never had a waitress deliberately put her down while passing my table and give an attitude or a grunt with every request. I had to literally ask two other waitresses to bring us silverware or our ice cream that we waited 30 minutes for. If you’re trying to get more customers this is not the way to do it. I won’t be returning.

Island Sun

Server's attitude was absolutely appalling! Came in on 4/24/2025 around 6:30. Took an unusual amount of time to seat us but ok we were seated. Server came over and took our drink and food order. Drinks came out food shortly after. Minor mix up with our order no big deal. As we were coming to an end we asked for happy ending sundaes to go. We waited a long time for our bill to come and it took an extremely long time for her to bring our sundaes. When she came back with our change she literally put it on the table without stopping and kept walking. She didn't give me a chance to say thank you here's your tip. I waited a minute to see if I can see her and decided to go wait at the hostess podium. It again took an unusual amount of time before I was acknowledged. I ask one server if I could see my server so I could tip her. She continued to do whatever she was doing. Another server came out from the back and I asked to see my server and that I wanted to tip her. She said just leave it on the table with an attitude.I said I really do not feel comfortable leaving cash on the table. My server finally came out I had said to her I tried to tip you but you ran away from my table. She said I had to go put in drink orders with a sarcastic attitude. Me being very annoyed with her response and me being extremely patient with the way the entire visit went I said I should have left you nothing as I was leaving through the vestibule door. She then proceeded to follow me Chuck the money at me through the vestibule door while my dinner companion tried to keep her from coming any closer to me due to the fact my dinner companion wasn't sure if she was going to become aggressive. She then proceeded to go into the dining area where multiple families with toddlers and other young children were sitting and was insulting me out loud as I was leaving through the main front door. I will be sure to make sure all of my friends and family members are aware of this situation and I would highly suggest to them too never come to this location!

baby love

I ordered a meal worth almost $100 for my family tonight Through DoorDash When I ordered an all American cheeseburger, it was wrapped in foil Since when do they wrap cheeseburgers? It literally tasted disgusting I’m not sure it was because it was Wrapped!?? He said like they just threw it in the microwave If I ordered an adult meal Why am I getting a wrapped cheeseburger with fries on the side like I’m getting McDonald’s or something…. It tastes nowhere near what it used to. I will never crave this again. I promise that. YUCK also, also, I ordered sauce on the side and ended up with sauce all over my bag. Thank you. Last time I will order anything from here

Christine Fernandez Toomey

My kids love Mr Beast so I ordered it. I get it and here Mt Beast is operated out of Friendly’s and is an Uber special so can’t pick it up. When I got the food it was disgusting and part of the burgers were RAW!!!! The burgers were nothing like they were supposed to be. The fries looked microwaved and tasted under cooked. It literally looks like they put the burger on the grill for a a minute or so on each side and then put it in the bun before it was even cooked. On top of it all, Uber didn’t even refund the order. They had to send it to a special department because the meat was undercooked. So now I may never got my money back because of what happened. This is a disgrace, and I hope everybody stays away from Friendly’s. I wish I could give it a negative star.

+4